
Rosebank Care Home provide a safe and loving environment for residents in their careS L(Stepson of Resident/Service User)



Rosebank Care Home provide a safe and loving environment for residents in their careS L(Stepson of Resident/Service User)



Rosebank is situated in the beautiful village of Bampton in West Oxfordshire. Rosebank is a 28 bedded Care Care Home, which prides itself on providing personal care in a friendly, homely and supportive environment.
The philosophy is to enable people to continue their lives in a dignified, loving and safe home. Bampton has a vibrant community life which carers encourage residents to be a part of. The home is integrated into...
Care Provided by Rosebank Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
* Subject to care needs.
The price(s) shown are provided by the care home. Contact Rosebank Care Home for full pricing details and T&Cs.
Contact Rosebank Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Premium Care Group
- Private Owned
Person in charge
- Louise Hickman (Operations Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (26)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (2)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Encourage visits at anytime. Protected mealtimes between 1-2pm
Parking
- The car park is located to the side of the home. Free car parking.
Rosebank Care Home Reviews (83)
Rosebank Care Home has a Review Score of 10 (9.955) out of 10, based on 26 reviews in the last 2 years.
Over all time Rosebank Care Home has 83 reviews.
i'm always welcomed warmly to Rosebank and find my Mum well looked after. The strength of Rosebank is it's homely family feel and each person working with Mum, sees her as an individual and treats her accordingly, with care and respect. I feel very reassured with regards to her wellbeing whilst at Rosebank.
Thank you for your lovely review. It means a great deal to hear that you feel so reassured knowing your mum is happy and well cared for at Rosebank.
We are very proud of the homely, family feel within the home and believe that getting to know each resident as an individual is such an important...
Was welcomed by Natalie who took me through to visit my mum in the lounge. She was interested, helpful and cheerful as were all other staff. Mym appears happy and comfortable and enjoys the facilities + garden. Bampton is nice for a wander around too.
Mum was not safe in her own house she now is. It's a relief and a joy to see her so happy.
Thank you so much for taking the time to share your experience of Rosebank.
Knowing that your mum is happy, comfortable and, most importantly, safe is wonderful to hear. We understand just how much reassurance this can bring to families, particularly when making the difficult decision that a...
Absolutely brilliant care for my husband, very friendly, caring atmosphere. High standards, huge relief and not just for me as carer.
Thank you for sharing such lovely feedback. It means so much to know that your husband feels well cared for and that Rosebank has become a place where you can feel confident he is safe, comfortable and surrounded by people who genuinely care. We especially appreciate you mentioning the difference...
Staff very nice. Care giving very nice. Room very comfortable.
Thank you so much for your lovely feedback. We are delighted to hear that you feel comfortable and well cared for, and that you find our team kind and welcoming. Creating a warm and homely environment where every resident feels valued, supported and able to enjoy their days with friendship and...
The staff are all very kind, helpful and welcoming. They manage to create a warm and friendly environment which has clearly helped settle mum in.
Thank you for taking the time to leave such a kind review. It is wonderful to hear that your mum has settled in well and that the warmth and friendliness of our team have helped her feel at home. Knowing that families find our staff welcoming, kind and supportive means so much to us. We will be delighted to pass your lovely comments on to the whole team.
Lovely small care home with very personal service - my mum is very settled and happy. The team work very hard to make every resident feel valued and comfortable.
Thank you so much for your lovely review. We are delighted to hear that your mum is settled, happy and feels comfortable in her home. Our team takes great pride in getting to know each resident personally and making sure they feel valued, supported and cared for every day. Your kind words about the team mean a great deal to us, and we will be sure to share them with everyone.
Staff treat nicely.
Our staff will really appreciate your positive feedback, and we will be sure to share your comments with the whole team at Rosebank.
Thank you again for your kind words.
I have been coming to visit my friend Shirley regularly for at least six months. The staff are always welcoming and warm and obviously very fond of the people here. I've taken part in several activities - church service, singing and creative activities. I've been impressed.
Thank you so much for taking the time to leave such a lovely review and for regularly visiting your friend Shirley at Rosebank.
It is wonderful to hear that you have always received a warm welcome from our team and that you have been able to join Shirley for some of the activities taking place...
While visiting I am always greeted with a smile.
My friend is experiencing a good quality of life here.
I would highly recommend to anyone looking for a care home.
Thank you for taking the time to leave such a lovely review and for recommending Rosebank Care Home.
We are so pleased to hear that you have been impressed by the recent refurbishment and, most importantly, that Rosebank continues to feel warm and homely. Your kind comments about our team are...
Really pleased to see dad has settled in so well and am reassured he is safe and well
Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that your dad has settled in so well at Rosebank and, most importantly, that you feel reassured knowing he is safe, well and being cared for.
Helping residents feel comfortable, secure and at home is...
Visited for the first time and was thoroughly impressed. Warm welcome, spotless surroundings and staff who clearly care deeply about residents. The atmosphere felt genuinely homely. Highly recommended,
Thank you so much for taking the time to leave such a wonderful review following your first visit to Rosebank. We are delighted to hear that you were so impressed with the home and, most importantly, with the care and support provided to your grandparent.
It is lovely to know that you received...
It is kept beautifully clean and has a well-kept tranquil garden.
The Staff are amazing with both residents and visitors.
Nothing is too much trouble and they always have time for chat.
Thank you so much for taking the time to leave such a wonderful review of Rosebank. We are delighted to hear that your dad is happy and settled and that you feel Rosebank provides him with a peaceful and caring home.
It is lovely to hear your comments about our tranquil garden and the high...
Staff all lovely.
Thank you for taking the time to leave such a lovely review. We are delighted to hear that your mum is happy and well cared for at Rosebank, and that you have found our team to be so welcoming and caring. Your kind words and wonderful star ratings mean a great deal to everyone at the home. Thank you for your continued trust and support.
My father is happy, spoilt & safe!
The care is excellent & the home is stunning
Thank you so much for your wonderful review.
It means a great deal to our whole team to know that your father is happy, safe and so well cared for at Rosebank. We love hearing that he is being spoilt too, just as he should be. Thank you for your kind words about our team and our home; we really appreciate your support.
Mum remains happy, confident and thriving at 97. Always has a smile for the staff.
Thank you so much for your lovely review. We are delighted to hear that your mum is happy, confident and continuing to thrive at 97 years young. It means a great deal to us to know that she enjoys her time with us and that her smile reflects the care and support she receives from our team. Your...
Having to live so far away from my mother, I'm relieved knowing that she is in the care of such a loving and caring staff. The staff are always so cheerful and welcoming whenever I come to visit. I can't thank Rosebank enough for everything they do to make my mother's life so comfortable.
Thank you so much for your kind review and for taking the time to share your experience with Rosebank Care Home.
We understand how difficult it can be living far away from a loved one, so it means a great deal to know that you feel reassured and at ease knowing your mother is happy, comfortable,...
The staff at the care home have been so helpful and understanding. My father has been in hospital waiting to be discharged. They have been in contact with the hospital and have kept me updated. I am sure that once dad gets to the home he will be well looked after and hopefully want to stay there full time.
Thank you for taking the time to leave such a kind review. It really means a lot to our team to hear your feedback.
We understand how worrying it can be when a loved one is in hospital waiting to be discharged, so we're very pleased that our team has been able to support you and keep you updated...
I was so pleased Mum moved into Rosebank just over 3 years ago. She had dementia and poor mobility, she was overwhelmed, confused and under-weight, but on arrival it was as if a huge weight had lifted. The staff are a wonderful team; the care team, catering, maintenance, housekeeping, activities & management provide that all-round care that allowed her to feel valued, relaxed, loved and safe. Home cooked food meant she ate well and she enjoyed a wide range of activities: trips out, time in the garden and with local school children, visits to Bampton Church, exercise classes, hair-dos, crafts, films, music, etc. Care extends to relatives; a cup of tea always on offer, with updates of what she has been doing. Ultimately Mum stayed at Rosebank for end of life care; I am so grateful for the caring, loving & gentle way she was supported through to the end. If you want a caring environment where residents are treated as individuals but live together as a community, then Rosebank is for you.
Thank you so much for your thoughtful review.
We feel honoured that you chose Rosebank to support your mum over the past three years. Moving into care can be overwhelming, so it means a great deal that you felt reassured as she settled in.
Your kind words about our whole team are truly...
Everybody is very kind to me.
Thank you so much for your kind words. We're really pleased to hear that you feel well cared for and supported by our team at Rosebank. Your feedback means a lot to us, and we're grateful you took the time to share it.
My sister always seems well looked after but has moments of discontent. The staff are very caring.
Thank you for taking the time to share your feedback. We're pleased to hear that your sister is well looked after and that you find our staff to be very caring. We recognise that there can be occasional challenges, and we're always committed to listening, supporting in anyway we can. Thank you again for your kind comments.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 November 2024Requires improvement
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (32) & Events (2)
- 01 Sep 2026
The Team from Rosebank Care Home were delighted to join the local community for the much-loved Spajers Donkey Derby in Bampton. The annual event, organised by the Society for the...
- 01 Sep 2026
The Team from Rosebank Care Home were delighted to join the local community for the much-loved Spajers Donkey Derby in Bampton. The annual event, organised by the Society for the...
- 20 Aug 2026
Rosebank is celebrating an outstanding achievement after receiving a perfect review score of 10 on carehome.co.uk, one of the UK’s leading care home review websites. The fantastic milestone reflects the...
- 18 Sep 2026Organiser: Rosebank Care Home
- 30 Sep 2026Organiser: Rosebank Care Home
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Premium Care Group
- 31 Jan 2025Recipient: Premium Care Group
- 01 Mar 2016Recipient: Rosebank Care Home
Accreditations
There are no accreditations posted yet for Rosebank Care Home.
Meet the Team (10)

Louise is the Operations Manager at Premium Care Group Ltd, bringing over 20 years of experience in health and social care. Her career began as a domiciliary carer while raising her young children, originally seeking flexible work, she quickly discovered a deep passion for making a meaningful difference in people’s lives. Since then, she has never looked back.
Throughout her career, Louise has held a variety of roles across the sector, each building on the last and shaping her strong understanding of what good care truly looks like. Her journey has led her to her current role, where she oversees multiple care homes, supports managers, and ensures the highest standards of quality, compliance, and person-centred care.
Louise is passionate about fostering environments where both residents and staff feel genuinely supported. She leads with integrity, remains hands-on when needed, and is deeply committed to staying connected to the people behind the work. Supporting others to succeed and feel valued is at the heart of everything she does.
She is proud to be part of Premium Care Group, working alongside an exceptional team that shares a common goal: delivering an outstanding experience for both residents and staff.

I came to work at Rosebank during the pandemic in Dec 2020 and I love every minute of working here. I am so proud that as a team we can help make such a positive difference to our residents and their families’ lives.
Before joining Rosebank, I worked in the luxury travel industry for over 20 years, organising round-the-world trips, marathons, fashion shoots and even some weddings. Due to the pandemic, I took voluntary redundancy, which is what led me to Rosebank!
In my spare time, I am kept on my toes with my 2 children and a complete house renovation project but when we get some downtime, you will always find me nipping off for long weekends or holidays in our caravan.

With a background as a reception manager, hairdresser, and care assistant, I’ve always been passionate about people and creating meaningful connections. In February 2025, I proudly stepped into the role of Lifestyle & Wellbeing Team Leader — a position that brings together all the skills I’ve developed over the years.
I love that no two days are ever the same. Whether I’m connecting with residents and their families, fulfilling special wishes, or planning engaging activities, my goal is to ensure every individual feels valued, included, and uplifted. Creating joy, promoting well-being, and making each day count is truly at the heart of what I do.

Matt has worked in catering for the last 25 years across a variety of venues, including care homes and the hospitality industry.
He enjoys cooking fresh, high-quality, nutritious food centred around the home, with a focus on creating a comforting experience for others. His main passion is main course dishes, which our residents fully enjoy!
Outside of work, Matt enjoys spending time with her children, travelling and going to car shows.

I bring a strong background in working within a clean room laboratory environment, where attention to detail, hygiene standards, and organisation are essential. These skills transfer naturally into my housekeeping role, where maintaining a clean, safe, and welcoming space is a priority.
I have also previously worked as a care assistant, which gave me a real appreciation for working closely with residents. I enjoy being part of an environment where I can help create a comfortable, happy setting while building friendly connections with the people around me.

I originally started as a freelance painter & decorator but then came on board full time as the Maintenance Operative, where I work between Rosebank & Churchfields, spending a few days per week in each care home.
I started my working career many moons ago as an apprentice engineer, which was really interesting, especially working within the stunning university buildings in Oxford. After this, I used my new skills to work with the farming industries, helping to erect specialist farming buildings. I then moved on to own my own shop in Faringdon, selling antiques and collectables. I have also been in the painting & decorating business on and off since the 80’s.
I really enjoy the care industry, I will always make time to stop and have a chat to any residents about their day.

Fiona has over 30 years of experience working within the healthcare sector and is a Registered Nurse, remaining active on the NMC register. Her management career started as a charge nurse and then as a ward manager within the NHS, working in wards specialising in care for older adults enduring mental health conditions and dementia.
For the last 15 years, Fiona has worked in the Care Home Sector, taking on various Management roles, including Registered Manager, Regional Support Manager, Clinical and Quality Manager, Compliance Consultant and Operations Manager.
Remaining very hands-on clinically, she is passionate about supporting our management teams to deliver exceptional person-centred care, ensuring all individuals can maintain their independence and enjoy the excellent quality of life our care homes offer.

With over 30 years of experience in the care sector, Kate has built an extensive and varied career, holding roles ranging from domiciliary care to Deputy Care Manager. She also spent many years as an Administrator, where her wealth of knowledge, dedication, and unwavering support made her an invaluable member of the team.
Kate's passion for elderly care is at the heart of everything she does. She thrives in the centre of the home, maintaining close relationships with both residents and colleagues and ensuring that compassion and quality remain at the forefront of every interaction.
A strong advocate for community engagement, Kate is passionate about meeting new people, building meaningful relationships, and making a genuine difference in the lives of others. She takes great pride in supporting homes across Premium Care Group, always happy to share her expertise and contribute wherever she is needed.
Most recently, Kate served as Group Community Engagement Manager for Premium Care Group, a role she was immensely proud to hold. In July 2026, she was promoted to Head of Marketing, where she continues to champion connection, compassion, and innovation across the organisation. Kate is excited to build on this new chapter, driving the company's marketing strategy while continuing to make a positive impact for residents, families, colleagues, and the wider community.
Outside of work, Kate enjoys spending time with her horses and her beloved dog, Selly. A devoted family person, she cherishes quality time outdoors with her two children, Josh and Daisy, and enjoys making lasting memories with her family and loved ones.

As Customer Liaison Manager, I support families in one of the most important decisions they’ll ever make, finding the right home for their loved ones. I guide and support each care enquiry with compassion and professionalism, ensuring every family feels heard, informed, and confident in their choices.
In addition to my work with families, I also oversee our marketing and advertising, helping to showcase the heart of our homes and the care we provide. I’m a people person at heart, and I’m proud to be part of a business that shares my core belief: life does not end with a dementia diagnosis. Our homes are places to continue living with dignity, joy, and purpose.
Dedicated and deeply passionate, I’m here to help, no question is ever too much.

Daisy is an 11-year-old community champion who has been visiting The Anchorage care home since she was a toddler. A few years ago, she created Through the Eyes of a Child, a heartfelt initiative designed to capture children’s honest reflections on their experiences of visiting the care home, helping staff and residents see the environment through a child’s perspective.
What began as a simple idea has grown into a meaningful programme that fosters intergenerational connections. Daisy encourages children from local schools to visit the home, building friendships with residents and taking part in activities, events, and outings. She has also developed feedback forms to ensure children’s voices are heard and valued.
Over the past year, Daisy’s compassion and dedication have been widely recognised. She has received a Champions of Care Special Recognition Award from Person Centred Software, the Community Cup from her school for her empathy and service, and the Saxon Weald Local Community Youth Winner Award for her outstanding contribution to the care home and wider community. She is also due to join the PDCCA Volunteer Friends Scheme in the New Year.
Now beginning to share Through the Eyes of a Child with other care homes across the group, Daisy continues to lead with kindness, empathy, and maturity beyond her years, proving that age is no barrier to making a meaningful difference.
Frequently Asked Questions about Rosebank Care Home
What types of Care is Rosebank Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Rosebank Care Home have?
There are 26 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Rosebank Care Home?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Rosebank Care Home to the centre of Bampton?
0.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rosebank Care Home to verify any information. View our terms and conditions. Rosebank Care Home has an Enhanced Service -more info.