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Rosebank Care Home

High Street, Bampton, Oxfordshire OX18 2JR
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Rosebank Care Home provide a safe and loving environment for residents in their careS L(Stepson of Resident/Service User)
Rosebank Care Home, Bampton
Rosebank Care Home, Bampton
Rosebank Care Home, Bampton

Rosebank is situated in the beautiful village of Bampton in West Oxfordshire. Rosebank is a 28 bedded Care Care Home, which prides itself on providing personal care in a friendly, homely and supportive environment.

The philosophy is to enable people to continue their lives in a dignified, loving and safe home. Bampton has a vibrant community life which carers encourage residents to be a part of. The home is integrated into...  

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Care Provided by Rosebank Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,400
Residential Dementia CareFrom £1,400From £1,400

* Subject to care needs.

Contact Rosebank Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Louise Hickman (Operations Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (2)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Encourage visits at anytime. Protected mealtimes between 1-2pm

Parking

  • The car park is located to the side of the home. Free car parking.

Rosebank Care Home Reviews (83)

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10

Rosebank Care Home has a Review Score of 10 (9.955) out of 10, based on 26 reviews in the last 2 years. Over all time Rosebank Care Home has 83 reviews.

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Showing 83 reviews matching selected criteria
Review from Anne H (Sister of Resident) published on 24 May 2023 Submitted via Website
Overall Experience

I am always impressed with the atmosphere when I visit my sister in Rosebank. It is relaxed and comfortable, with the various residents able to walk around if they are capable and those sitting down seem happy and well cared for. My sister has settled in very well and seems happy. The staff are so patient and genuinely caring and gentle.

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Review from Frances E (Sister of Resident) published on 22 May 2023 Submitted via Website
Overall Experience

My sister moved to Rosebank in August 2022 after she fell and broke her femur and was unable to live in her own home safely. It was a very stressful time. I was very worried about how she would adapt to living in an unfamiliar environment. She had been very aggressive to care staff when living at home and refused personal care or other interventions. While in hospital after her fall, she had been very challenging with hospital staff refusing personal care, food, physiotherapy and medication. However, as soon as she moved to Rosebank she seemed to relax and settled in remarkably quickly. She always looks happy and relaxed when people visit. I think the lovely environment that the Rosebank staff provide has made it possible for her to relax and accept the care that she needs. I have been able to relax after several stressful years of managing her care from a long distance and increasing concerns about her safety and well-being when living alone in her own home. Thank you, Rosebank!

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Review from G J (Son of Resident) published on 29 November 2022 Submitted via Postal Card
Overall Experience

I only wish that we had had the confidence to send my mother to Rosebank earlier rather than using live-in carers at home, she would have benefitted more from all the activities that were encouraged and provided by the carers at Rosebank. Without a doubt, Rosebank's greatest asset is the attention and professionalism provided by the current carers who work there.

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Review from J H (Resident / Service User) published on 3 October 2022 Submitted via Postal Card
Overall Experience

It's very good.

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Review from William G (Resident / Service User) published on 3 October 2022 Submitted via Postal Card
Overall Experience

Staff good, attention to detail good, and staff think and act accordingly, no pressure, and very kind.

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Review from A S (Sister of Resident) published on 27 April 2022 Submitted via Postal Card
Overall Experience

My sister has lived at Rosebank for nearly two years from early in the pandemic. As I live nearly 200 miles away sadly I can rarely visit her. I know I can absolutely trust the care staff to look after her with all the love and skill I could wish for. As her dementia progresses I know she is in the best possible place. Rosebank is a lovely, comfortable and happy home with welcoming, friendly staff and many varied activities to create a lively atmosphere. A big thank you to everyone.

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Review from Claire W (Daughter of Resident) published on 10 February 2022 Submitted via Postal Card
Overall Experience

Following a fall we needed a place for my mum that day. The staff couldn't have been more helpful and reassuring, they even managed to have mum's name on her door when we got there. All the care values Rosebank say they believe in they really live by. My mum is a different person. Before she went in she was lonely not eating and sad. Now she is smiling joining in the activities and is happier than I have seen her in years. She loves the food and the staff are so caring and loving. I cannot imagine a better place for my mum.

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Review from Penny D (Daughter of Resident) published on 26 January 2022 Submitted via Website
Overall Experience
During my fathers stay in Rosebank I have found the whole team to be patient and caring. He arrived at Rosebank during lockdown which meant we were unable to visit him properly. But window and telephone visits were possible and Rosebank quickly opened their purpose built visiting hub which eased the difficulties.
Everyone worked patiently and tirelessly to help him settle and feel safe. In doing that they also ensured that we knew he was being cared for and could be confident that we had made the best decision possible when he was no longer able to remain in his home.
The lifestyle team were always cheerful and warm, encouraging Dad to join in activities, but also sensitive to when he needed time to himself. Rosebank have a lovely garden which Dad enjoyed during the summer and gave him peace.

The care Dad received from everyone in Rosebank was outstanding , but also the care we received as a family. They do a very difficult job and should be proud of themselves.Penny

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Review from Frances R (Sister of Resident) published on 19 October 2021 Submitted via Website
Overall Experience
My sister had been brought downstairs in a room overlooking the garden and although she is unaware of it, we the visitors are, and it makes the visit so much more agreeable to see green grass in moments of sadness! I spent three and a half days with her and was pleasantly surprised to see how often the carers came in to check on my sister in spite of their workload.

Thank you all so much.

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Review from R D (Resident / Service User) published on 17 June 2021 Submitted via Postal Card
Overall Experience

I am happy with everything at the home.

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Review from Ruby R (Resident / Service User) published on 17 June 2021 Submitted via Postal Card
Overall Experience

I am a very senior resident, I am content and happy here.

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Review from V S (Daughter of Resident) published on 18 December 2020 Submitted via Postal Card
Overall Experience

My mother often told us that the staff at Rosebank were incredibly caring and worked so hard to look after everybody. She was safe and her health improved while there. Before the lockdown, we were always wondering what the activities team would come up with next?. In the lockdown, they have been amazing at keeping everyone interested and entertained.

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Review from J S (Stepdaughter of Resident) published on 17 December 2019 Submitted via Postal Card
Overall Experience

My stepmother had several odd weeks of respite care before becoming a full-time resident in August. This has to be one of the most caring homes without fail. All the staff were welcoming and treated her so professionally for me and my family were secure in the knowledge that she was happy and any problem areas discussed. Deserve all the stars available and would not hesitate to recommend.

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Review from J R (Husband of Resident) published on 3 December 2019 Submitted via Postal Card
Overall Experience
The care given at Rosebank is excellent. The staff show kindness, understanding and patience and are quick to pick up on physical illness.

The housekeeping staff keep the home very clean. Morale is high, visitors are treated with courtesy and understanding.

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Review from A M (Daughter of Resident) published on 8 November 2019 Submitted via Postal Card
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I am totally sold on this home. Every time I visit, I see something that gladdens my heart. All the residents are treated with respect and care. I would and do recommend the home.

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Review from S L (Stepson of Resident) published on 23 October 2019 Submitted via Postal Card
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The staff at Rosebank Care Home provide a safe and loving environment for residents in their care. It is a happy home and an excellent to live out one's later years.

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Review from S R (Son of Resident) published on 1 October 2019 Submitted via Postal Card
Overall Experience

Rosebank has given excellent dementia care to my Mum for almost four years now. As her needs have increased, the care has stepped up seamlessly, so we have never had to worry about her welfare. Staff keep us informed and the home is very professionally run. On a personal level, carers are kind and empathetic and very gifted in dealing with people like my Mum. Big thanks for all they do for her and us.

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Review from P V (Niece of Resident) published on 16 September 2019 Submitted via Postal Card
Overall Experience

The care and support shown to my lovely aunt is first-rate. They are really kind to her and to the family.

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Review from K C (Daughter of Resident) published on 10 September 2019 Submitted via Postal Card
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All the carers were consistently caring and nothing seemed too much trouble. The rooms are well kept and comfortable. Couldn't ask for more.

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Review from Phil O (Son of Resident) published on 10 September 2019 Submitted via Postal Card
Overall Experience

The care provided by the home is excellent and they cater for my mother's needs very well. The staff are very friendly towards the resident and visitors alike. They are very good at calming my mother down when she gets agitated.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 November 2024
Overall
Requires improvement
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (32) & Events (2)

News
  • 01 Sep 2026

    The Team from Rosebank Care Home were delighted to join the local community for the much-loved Spajers Donkey Derby in Bampton. The annual event, organised by the Society for the...

  • 01 Sep 2026

    The Team from Rosebank Care Home were delighted to join the local community for the much-loved Spajers Donkey Derby in Bampton. The annual event, organised by the Society for the...

  • 20 Aug 2026

    Rosebank is celebrating an outstanding achievement after receiving a perfect review score of 10 on carehome.co.uk, one of the UK’s leading care home review websites. The fantastic milestone reflects the...

Upcoming Events
  • 18 Sep 2026Organiser: Rosebank Care Home
  • 30 Sep 2026Organiser: Rosebank Care Home

Awards / Recognitions (3)

  • 30 Jan 2026Recipient: Premium Care Group
  • 31 Jan 2025Recipient: Premium Care Group
  • 01 Mar 2016Recipient: Rosebank Care Home

Accreditations

There are no accreditations posted yet for Rosebank Care Home.

Meet the Team (10)

Louise Hickman
Louise HickmanJob Title Operations Manager

Louise is the Operations Manager at Premium Care Group Ltd, bringing over 20 years of experience in health and social care. Her career began as a domiciliary carer while raising her young children, originally seeking flexible work, she quickly discovered a deep passion for making a meaningful difference in people’s lives. Since then, she has never looked back.

Throughout her career, Louise has held a variety of roles across the sector, each building on the last and shaping her strong understanding of what good care truly looks like. Her journey has led her to her current role, where she oversees multiple care homes, supports managers, and ensures the highest standards of quality, compliance, and person-centred care.

Louise is passionate about fostering environments where both residents and staff feel genuinely supported. She leads with integrity, remains hands-on when needed, and is deeply committed to staying connected to the people behind the work. Supporting others to succeed and feel valued is at the heart of everything she does.

She is proud to be part of Premium Care Group, working alongside an exceptional team that shares a common goal: delivering an outstanding experience for both residents and staff.

Natalie Hudson
Natalie HudsonJob Title AdministratorJoined 2020

I came to work at Rosebank during the pandemic in Dec 2020 and I love every minute of working here. I am so proud that as a team we can help make such a positive difference to our residents and their families’ lives.

Before joining Rosebank, I worked in the luxury travel industry for over 20 years, organising round-the-world trips, marathons, fashion shoots and even some weddings. Due to the pandemic, I took voluntary redundancy, which is what led me to Rosebank!

In my spare time, I am kept on my toes with my 2 children and a complete house renovation project but when we get some downtime, you will always find me nipping off for long weekends or holidays in our caravan.

Paige Warmington
Paige WarmingtonJob Title Lifestyle & Wellbeing Team LeaderJoined 2024

With a background as a reception manager, hairdresser, and care assistant, I’ve always been passionate about people and creating meaningful connections. In February 2025, I proudly stepped into the role of Lifestyle & Wellbeing Team Leader — a position that brings together all the skills I’ve developed over the years.

I love that no two days are ever the same. Whether I’m connecting with residents and their families, fulfilling special wishes, or planning engaging activities, my goal is to ensure every individual feels valued, included, and uplifted. Creating joy, promoting well-being, and making each day count is truly at the heart of what I do.

Matt Murray
Matt MurrayJob Title Head ChefJoined 2026

Matt has worked in catering for the last 25 years across a variety of venues, including care homes and the hospitality industry.

He enjoys cooking fresh, high-quality, nutritious food centred around the home, with a focus on creating a comforting experience for others. His main passion is main course dishes, which our residents fully enjoy!

Outside of work, Matt enjoys spending time with her children, travelling and going to car shows.

Shelley Struggles
Shelley StrugglesJob Title Head HousekeeperJoined 2025

I bring a strong background in working within a clean room laboratory environment, where attention to detail, hygiene standards, and organisation are essential. These skills transfer naturally into my housekeeping role, where maintaining a clean, safe, and welcoming space is a priority.

I have also previously worked as a care assistant, which gave me a real appreciation for working closely with residents. I enjoy being part of an environment where I can help create a comfortable, happy setting while building friendly connections with the people around me.

Brian Grant
Brian GrantJob Title Maintenance OperativeJoined 2021

I originally started as a freelance painter & decorator but then came on board full time as the Maintenance Operative, where I work between Rosebank & Churchfields, spending a few days per week in each care home.

I started my working career many moons ago as an apprentice engineer, which was really interesting, especially working within the stunning university buildings in Oxford. After this, I used my new skills to work with the farming industries, helping to erect specialist farming buildings. I then moved on to own my own shop in Faringdon, selling antiques and collectables. I have also been in the painting & decorating business on and off since the 80’s.

I really enjoy the care industry, I will always make time to stop and have a chat to any residents about their day.

Fiona Charles
Fiona CharlesJob Title Operations Director

Fiona has over 30 years of experience working within the healthcare sector and is a Registered Nurse, remaining active on the NMC register. Her management career started as a charge nurse and then as a ward manager within the NHS, working in wards specialising in care for older adults enduring mental health conditions and dementia.

For the last 15 years, Fiona has worked in the Care Home Sector, taking on various Management roles, including Registered Manager, Regional Support Manager, Clinical and Quality Manager, Compliance Consultant and Operations Manager.

Remaining very hands-on clinically, she is passionate about supporting our management teams to deliver exceptional person-centred care, ensuring all individuals can maintain their independence and enjoy the excellent quality of life our care homes offer.

Kate Wyatt
Kate WyattJob Title Head of MarketingJoined 1996

With over 30 years of experience in the care sector, Kate has built an extensive and varied career, holding roles ranging from domiciliary care to Deputy Care Manager. She also spent many years as an Administrator, where her wealth of knowledge, dedication, and unwavering support made her an invaluable member of the team.

Kate's passion for elderly care is at the heart of everything she does. She thrives in the centre of the home, maintaining close relationships with both residents and colleagues and ensuring that compassion and quality remain at the forefront of every interaction.

A strong advocate for community engagement, Kate is passionate about meeting new people, building meaningful relationships, and making a genuine difference in the lives of others. She takes great pride in supporting homes across Premium Care Group, always happy to share her expertise and contribute wherever she is needed.

Most recently, Kate served as Group Community Engagement Manager for Premium Care Group, a role she was immensely proud to hold. In July 2026, she was promoted to Head of Marketing, where she continues to champion connection, compassion, and innovation across the organisation. Kate is excited to build on this new chapter, driving the company's marketing strategy while continuing to make a positive impact for residents, families, colleagues, and the wider community.

Outside of work, Kate enjoys spending time with her horses and her beloved dog, Selly. A devoted family person, she cherishes quality time outdoors with her two children, Josh and Daisy, and enjoys making lasting memories with her family and loved ones.

Alice Ledwith
Alice LedwithJob Title Customer Liaison ManagerJoined 2024

As Customer Liaison Manager, I support families in one of the most important decisions they’ll ever make, finding the right home for their loved ones. I guide and support each care enquiry with compassion and professionalism, ensuring every family feels heard, informed, and confident in their choices.

In addition to my work with families, I also oversee our marketing and advertising, helping to showcase the heart of our homes and the care we provide. I’m a people person at heart, and I’m proud to be part of a business that shares my core belief: life does not end with a dementia diagnosis. Our homes are places to continue living with dignity, joy, and purpose.

Dedicated and deeply passionate, I’m here to help, no question is ever too much.

Daisy
Daisy Job Title Through the eyes of a child Programme Leader

Daisy is an 11-year-old community champion who has been visiting The Anchorage care home since she was a toddler. A few years ago, she created Through the Eyes of a Child, a heartfelt initiative designed to capture children’s honest reflections on their experiences of visiting the care home, helping staff and residents see the environment through a child’s perspective.

What began as a simple idea has grown into a meaningful programme that fosters intergenerational connections. Daisy encourages children from local schools to visit the home, building friendships with residents and taking part in activities, events, and outings. She has also developed feedback forms to ensure children’s voices are heard and valued.

Over the past year, Daisy’s compassion and dedication have been widely recognised. She has received a Champions of Care Special Recognition Award from Person Centred Software, the Community Cup from her school for her empathy and service, and the Saxon Weald Local Community Youth Winner Award for her outstanding contribution to the care home and wider community. She is also due to join the PDCCA Volunteer Friends Scheme in the New Year.

Now beginning to share Through the Eyes of a Child with other care homes across the group, Daisy continues to lead with kindness, empathy, and maturity beyond her years, proving that age is no barrier to making a meaningful difference.

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