Care Provided by Sotwell Hill House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sotwell Hill House for full pricing details and T&Cs.
Contact Sotwell Hill House to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Paul Butterfield & Mark Butterfield
- Private Owned
Person in charge
- Josephine Butterfield (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (31)
- Single Rooms with ensuite Wet Room (31)
Visiting
- open for everybody- please respect mealtimes
Parking
- onsite parking
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Sotwell Hill House Reviews (12)
8.6
Sotwell Hill House has a Review Score of 8.6 (8.556) out of 10, based on 3 reviews in the last 2 years.
Over all time Sotwell Hill House has 12 reviews.
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Review from Jeffrey P (Brother-in-law of Resident) published on 12 February 2026 Submitted via Website•
Overall Experience
My brother in law has been a resident here since October 2024
He is extremely happy here , and very well looked after
All the staff show great care towards the residents -and the atmosphere is one of a small Country Hotel
The family who have run the home for decades are gentle and kind people
He is extremely happy here , and very well looked after
All the staff show great care towards the residents -and the atmosphere is one of a small Country Hotel
The family who have run the home for decades are gentle and kind people
My wife and I cannot speak highly enough of this residential home
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Review from D H (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card•
Overall Experience
My mother spent nearly four years in Sotwell Hill House and the care and attention she has in the wonderful atmosphere and truly family feel within the staff and management was so appreciated. They all went above and beyond with good entertainment and activities including summer parties and Christmas pantos full of warmth and and humour. I highly recommend Sotwell Hill House to anyone in the future requiring excellent care.
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Review from C P (Sister of Resident) published on 6 March 2025 Submitted via Website•
Overall Experience
What a little gem we have found !!!
The house is just home from home in a wonderful setting which is what we wanted for my brother as he had always lived with his mother and father and has now found a new family where he is very happy. From day one there has been nothing but kindness and utmost care, with staff always going the extra mile to meet his needs. From a lovely greeting with a smile when the door is opened, the staff are cheery, unobtrusive and very helpful if anything is needed. My brother is asked daily whether he would like to eat upstairs or downstairs and looks forward to the varied menus. What is really lovely is it is like a small hotel but with all the genuine care to go with it. You are free to come and go as you please with a bus stop at the end of the road that is minutes from Wallingford town centre or if unable a weekly activity sheet is produced and put into the rooms in addition to outings and frequent special events that the families are also invited to.
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Review from N R (Son of Resident) published on 7 August 2024 Submitted via Website•
Overall Experience
My mother has been a resident at Sotwell Hill House for almost 3 years. She visited a number of homes and chose Sotwell Hill House over others because of its warm and relaxed atmosphere. She also loved the fact that, unlike some care homes, you can fully personalise your room. She continues to be very happy there and praises the staff for their friendliness and attentiveness. I have found the level of communication from the management team to be excellent and have valued the individualised care they provide. The home is in a beautiful setting with a wonderful, large garden that has many seating areas beside attractive flower beds.
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Review from S H (Daughter of Resident) published on 10 July 2024 Submitted via Postal Card•
Overall Experience
Mum has been at Sotwell Hill House for almost 5 years. I have found the care, attention and atmosphere within the house outstanding. Mum is so happy there and it really feels like she is in a really homely place. She has as much independence as possible, yet with people around in case of need. I cannot recommend it highly enough. If you want a warm, friendly, caring and homely environment, it's the best thing we ever did.
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Review from Michael N (Son of Resident) published on 13 June 2024 Submitted via Website•
Overall Experience
Our mother spent the last two years of her 100-year-long life at Sotwell Hill House and we could not have asked for anything more from the home throughout this time. She was treated with dignity, respect and genuine love by all the staff, especially over the final few weeks of her decline. Our thanks go to all the staff, carers, management, catering, domestic and grounds - but, as they say, the buck stops at the top with the manager, who seems boundless both in energy and compassion.
As another reviewer has said, Sotwell Hill House was not built as a care home, so the rooms are not all identical units on either side of a corridor. But what it may lack in terms of convenient access it gains in terms of character and appearance, inside and out (the gardens are extensive and delightful).
As another reviewer has said, Sotwell Hill House was not built as a care home, so the rooms are not all identical units on either side of a corridor. But what it may lack in terms of convenient access it gains in terms of character and appearance, inside and out (the gardens are extensive and delightful).
Sotwell Hill House is a comparatively small, independent, family-run facility, all of which make it into a home dedicated to caring for the elderly.
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Review from S N (Daughter of Resident) published on 4 March 2024 Submitted via Website•
Overall Experience
Our mother spent three weeks at Sotwell Hill for respite care. The staff showed great kindness towards her; the manager in particular went above and beyond to enable her to move in quickly and feel at home once she was there.
Mum had a nice big room overlooking the garden and was able to get the rest and recuperation she needed at the time. She was encouraged to go down for meals and socialise with the other residents but was able to eat in her room if she wanted to. The atmosphere was friendly and the home was flexible about visiting hours: we were never made to feel we were in the way.
Mum had a nice big room overlooking the garden and was able to get the rest and recuperation she needed at the time. She was encouraged to go down for meals and socialise with the other residents but was able to eat in her room if she wanted to. The atmosphere was friendly and the home was flexible about visiting hours: we were never made to feel we were in the way.
The building is somewhat old-fashioned, presumably because it was not originally designed as a care home. The large garden, away from the main road, must be a bonus in the warmer months. The communal areas, such as the dining room and the lounge, are generously sized, with plenty of space for activities.
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Review from J T (Daughter of Resident) published on 4 November 2020 Submitted via Postal Card•
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The care home looked after my mother with care and dignity in the last year of her life.
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Review from Susanne E (Daughter of Resident) published on 17 August 2020 Submitted via Website•
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We have known the family who own Sotwell Hill House for many years and would have no hesitation in recommending the home to others. The approach is caring but professional, the residents are treated with compassion and respect in their final days. My mum was not one to join in organised activities but there was a varied programme for those who were interested, and although gentle encouragement was given to join in one meal a day in the dining room, her wish for privacy and eating in her own room was respected.
Sadly my mum didn't enjoy the Sotwell Hill House 'family' for very long as her health was quite poor when she entered in January 2020, but the level of care increased to nurse her through her final days, and the inhouse carers worked closely with the GP and district nurse to ensure she was comfortable. No reliance on agency staff here - many of the carers have worked in the home for a long time and so continuity of care is ensured.
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Review from Richenda S (Niece of Resident) published on 3 April 2020 Submitted via Website•
Overall Experience
I am so pleased my aunt is with you.
The staff are kind and friendly - genuinely caring, and there is nothing officious about it.
The staff are kind and friendly - genuinely caring, and there is nothing officious about it.
The atmosphere is warm and cosy.
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Review from Penny H (Niece of Resident) published on 2 September 2019 Submitted via Website•
Overall Experience
We felt so lucky to have found Sotwell Hill House - a place of safety at such a difficult time of life and so much more. My Aunt and our family found a place full of friendships and genuine care. The support we received from everyone guided us through the ups and downs of the final years of a long life. There were new friends and activities, live music and flowers, poetry, crafts, quizzes and outings and a rhythm of life we could all settle into. As my Aunts health deteriorated the weight of her care increased but Sotwell Hill House was her home everyone knew her and Doctors, district nurses and wonderful carers and staff managed her last days with dignity and affection. Our family felt supported and privileged.
A great friend had recommended the home to us and I will continue to recommend it to others.
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Review from Jean S (Daughter of Resident) published on 10 August 2015 Submitted via Website•
Overall Experience
Constantly impressed by the commitment and quality of the management and staff. The rural setting is beautiful and residents easily make their home in these peaceful and comfortable surroundings. Privacy is respected but there is also ample opportunity to socialise and join in with a varied activity programme (provided by staff and regular outside providers).
Trips and outings are many and varied and personal services such as chiropody, hairdressing and eye appointments are all offered in house. Attention to the smallest detail is carefully observed and a variety of excuses for celebration are enjoyed by all whether a birthday, a public holiday or the annual strawberry tea and brass band afternoon.
Trips and outings are many and varied and personal services such as chiropody, hairdressing and eye appointments are all offered in house. Attention to the smallest detail is carefully observed and a variety of excuses for celebration are enjoyed by all whether a birthday, a public holiday or the annual strawberry tea and brass band afternoon.
We highly recommend Sotwell Hill House.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 March 2026Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Frequently Asked Questions about Sotwell Hill House
What types of Care is Sotwell Hill House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Sotwell Hill House have?
There are 31 Single Rooms.
What are the Facilities & Services at Sotwell Hill House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Sotwell Hill House to the centre of Wallingford?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sotwell Hill House to verify any information. View our terms and conditions. Sotwell Hill House has a Basic Service -more info.