The Beeches

Fortyfoot Road, Leatherhead KT22 8RZ
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9.6 82 Reviews
  • The Beeches, Leatherhead
The Beeches is welcoming new residents for both respite stays, convalescence and on a permanent basis.

The Beeches is a care home operated by Anchor and it is located at the heart of the Leatherhead community, with good road and public transport links.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

Staff receive on-going training to provide residents living with dementia with the best care possible.

Each customer has a personalised, detailed care plan which is created by the dedicated care team by building relationships and really getting to know the customer, to ensure the care they receive continually meets their needs.

The home provides a wide range of activities to promote health and well-being in their residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1495
  • Self-Funded Residential Dementia Care: from £1495
  • RESPITE Self-Funded Residential Care: from £1495
  • RESPITE Self-Funded Residential Dementia Care: from £1495

Our colleagues at The Beeches will be happy to answer any questions you have regarding our fees and what is included in our fees.

These prices are only a guideline, please contact The Beeches to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Dan Lipscombe (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact The Beeches directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2001
  • Number of floors: 2

Room Information

  • Single Rooms (54)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (28)

Visiting

  • The Beeches welcomes visitors as an integral part of day-to-day life.

Parking

  • There is on site parking, including disabled spaces.

The Beeches Reviews (82)

9.6

The Beeches has a Review Score of 9.6 (9.559) out of 10, based on 19 reviews in the last 2 years.
Over all time The Beeches has 82 reviews.

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Reviewer Connection to The Beeches
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Review from S D (Daughter of Resident) published on 10 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming and helpful, catering to all needs. Happy atmosphere. Good food, well cooked by Chef. All staff were cheerful.
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Review from Ian G (Son-in-law of Resident) published on 21 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nice people, very good food and plenty of it. Attentive staff. Nice baths. The hairdresser was lovely.
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Review from Marian S (Sister of Resident) published on 23 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the second time I have visited my sister (I live abroad) and can see how happy she is here since arriving eight weeks ago. The staff are so helpful and caring to the residents. The food is delicious.
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Review from Nichola B (Daughter of Resident) published on 24 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at The Beeches Care Home for nearly three years and the care received is exemplary. My mother-in-law and a family friend were also at the home. I thoroughly recommend this home - rooms, facilities, staff etc. are second to none.
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Review from Sharon L (Daughter of Resident) published on 23 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm absolutely delighted with The Beeches. My mum is loved and well cared for. The food is particularly good. The atmosphere is welcoming and organised. I'm so pleased that there are many activities for my mum.
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Review from Jackie S (Sister of Resident) published on 31 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very friendly and the residents are well cared for.
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Review from M F (Son of Resident) published on 19 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is well-planned, compassionate and consistent. The care has been provided for approximately two and a half months, helping my mother significantly.
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Review from Peter C (Brother of Resident) published on 13 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister moved to The Beeches about three months ago and I have visited her three times. She previously resisted moving to a home but, after a brief settling-in period, seems very happy. This has been helped greatly by finding a best friend which contrasts with her years of living on her own. Personal
hygiene has greatly improved and she has a regular diet. The Beeches is kept clean and tidy and the staff all seem to know and care for the residents.
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Review from L W (Daughter of Resident) published on 29 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly home, always seem willing to help. I'm sure more staff would be appreciated. Some facilities could do with an upgrade, especially bathrooms. Overall happy. Residents are treated with respect and dignity and staff make them as comfortable as possible.
Reply from Michelle Daniels, Manager at The Beeches

Thank you for taking the time to review The Beeches. We really appreciate your feedback. We're pleased that you are happy overall and in particular, are pleased with how our residents are cared for. We tailor our care to each person living with us by getting to know them as individuals. We calculate our staffing levels by using a dependency tool, to ensure that our residents receive the level of care they require. We have recently undertaken some planned works at The Beeches but I am happy to discuss your feedback at a mutually convenient time.

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Review from Hazel W (Sister of Resident) published on 14 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A year ago, my sister felt she could no longer cope with living alone. While looking for a suitable care home for her, I visited The Beeches and was very impressed by the warm, kind and friendliness of all the staff and the whole set-up. Now a year on, I am pleased to say she is happily settled, and
should she require assistance at any time, it is always kindly and willingly given.
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Review from Mary R (Wife of Resident) published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are extremely caring towards my husband and myself. They are so kind and considerate regarding his welfare. The atmosphere is very homely. I would highly recommend it.
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Review from Wendy G (Sister of Resident) published on 20 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my sister has been slow to accept being in a care home, the level of care is excellent and we are very happy she is in the right place.
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Review from K M (Daughter of Resident) published on 20 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is treated with kindness and care. His needs are met to a high standard and I would recommend this home.
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Review from Maureen S (Resident) published on 22 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What else can I say? It's just perfect - the home, the carers and also the food. Also, the lovely garden is kept so nice. My room is just for me and my friends. I enjoy Barny, my darling, he is also welcome to meet all the ladies and my friend. The quiz on Thursday afternoon is great fun. Disco once
a week. Dancing and jitterbug once a week. Many thanks to the laundry ladies.
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Review from Stephanie B (Daughter of Resident) published on 22 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad had been needing more care at home and with a shortage of live-in carers, we reluctantly had to look around for a home for respite at very short notice. The Beeches were wonderful - accommodated him literally within a couple of days, and everything has exceeded our expectations. The staff really
care about their residents as individuals and finding out that he has enjoyed daily exercise for many years, they have built this in for him and he is taken for a walk almost every day. He actually hasn't looked back and without prompting, when I phone, he tells me how well he is being looked after. He is enjoying the social side of mixing with other residents and the food and is happy and cheerful. When we visited, we found all the staff friendly and caring and all took the time to talk to us. Their kindness when they spoke with Dad was evident, and everywhere was very clean. I feel very reassured that he is being so well looked after. We are very fortunate to have found The Beeches.
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Review from Tracey H (Daughter of Resident) published on 30 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came for respite but has decided to stay. The care is excellent and the activities, fun and banter make The Beeches Care Home such a happy place she can call home. Mum's mental health and mobility have much improved. She has a lovely room and view and the communal areas are spacious, modern and
homely.
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Review from Ella D (Daughter of Resident) published on 24 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Beeches took Mum in as she was starting to deteriorate considerably due to Alzheimer's disease and also because her main carer, my father had a severe stroke. The Beeches took Mum in and although it took a week or two to settle in well, we noticed a big improvement in her well being and mobility,
overall. The home and its carers went the extra mile with our mother, (even learning some Italian to help communicate with her as she had resorted to her first language due to her Alzheimers). She was well looked after, well-fed, is more mobile now, joining in with the activities and seems much more relaxed and content now. Thank you to all the staff that made this happen, the manager who took her in, all the committed carers, the reception staff that would go upstairs to hand the phone over to her when I called, all other carers and staff that helped care for her and help run the home. Thank you! I highly recommend this care home!
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Review from Marian A (Wife of Resident) published on 7 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been with you for almost one month now and during this time, he has been cared for with kindness and attention. I have been pleasantly surprised about all the staff being so supportive of him and me. They give me a daily report on how he has been and also they ask me about him, showing
attention and understanding. I am very impressed.
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Review from Lynn S (Daughter of Resident) published on 13 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into The Beeches in November and we have been really pleased. Mum has settled and she is encouraged to join in all the activities which gives her the social contact she was lacking. Mum always mentions that the food is really good. This is important to us because previously, she was not eating
or drinking well. All the staff are friendly and approachable.
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Review from Noi L (Sister-in-law of Resident) published on 7 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care. Staff are excellent.
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Current Review Score: 9.6 (9.559)

Overview of Review Score

The Review Score of 9.6 (9.559) out of 10 for The Beeches is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.559 for The Beeches is calculated as follows: ( (147 Excellents x 5) + (61 Goods x 4) + (18 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 227 Ratings = 4.559
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Beeches is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jun 2019

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (0)

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