Dungate Manor

Gina has been an integral part of the Dungate Manor team since December 2016, bringing warmth, energy, and genuine compassion to her role as Deputy Manager. Her passion lies in supporting elderly people and finding ways to brighten their day, whether through a kind word, a shared laugh, or simply being there when needed.

Gina thrives on building meaningful connections and is devoted to making Dungate a welcoming, supportive place for both residents and staff. When she’s not at work, Gina enjoys relaxing with music and a good TV show, recharging for the next day of making a difference.

Anna has been a dedicated cook at Dungate Manor Care Home since February 2007. With a passion for preparing a variety of cuisines, she brings both flavour and care to every meal she creates. Anna is deeply empathetic and takes great pride in supporting the health and well-being of residents through nutritious, home-cooked meals tailored to their needs.

Outside of work, Anna’s love for cooking continues; she enjoys experimenting with new recipes, spending time with friends, listening to music, and exploring new places through travel. Her warmth and culinary skills make her a cherished part of the Dungate Manor community.

Marcin has been a cornerstone of Dungate Manor since 2004, making him one of the longest-serving members of the team. Known as the go-to maintenance expert, Marcin keeps everything running smoothly, if something needs fixing or repairing, he’s the first person everyone turns to.

Beyond his practical skills, Marcin is also fantastic with the residents, always taking the time for a friendly chat or lending a helping hand. Outside of work, he enjoys countryside drives and catching up with friends.

Shree has been a valued member of the Dungate Manor team since 2020, leading the domestic team with dedication and pride. He plays a key role in maintaining the care home's cleanliness and comfort, ensuring it remains a safe, welcoming environment for all.

Shree takes great satisfaction in upholding high standards and supporting the overall well-being of residents and staff. Outside of work, he enjoys travelling and cherishing quality time with his family.

Betty is the heart of Dungate Manor’s laundry team, ensuring everything runs smoothly behind the scenes. With great care and attention to detail, she looks after each resident’s belongings as if they were her own, helping to maintain comfort and dignity for everyone at the home.

A truly lovely individual, Betty’s kindness and dedication don’t go unnoticed by staff and residents alike. Outside of work, she enjoys relaxing and spending quality time with her husband, especially going for peaceful walks together.

Fena brings energy and creativity to Dungate Manor as our Lifestyle Coordinator, making sure residents stay active, engaged, and entertained. From games like bowls to themed events and social gatherings, Fena puts real thought into planning fun activities that everyone can enjoy.

She’s fantastic with the residents and always makes an effort to include everyone, creating a warm and lively atmosphere throughout the home. When she’s not at work, Fena enjoys reading and spending quality time with her loved ones and friends.

Fiona has over 30 years of experience working within the healthcare sector and is a Registered Nurse, remaining active on the NMC register. Her management career started as a charge nurse and then as a ward manager within the NHS, working in wards specialising in care for older adults enduring mental health conditions and dementia.

For the last 15 years, Fiona has worked in the Care Home Sector, taking on various Management roles, including Registered Manager, Regional Support Manager, Clinical and Quality Manager, Compliance Consultant and Operations Manager.

Remaining very hands-on clinically, she is passionate about supporting our management teams to deliver exceptional person-centred care, ensuring all individuals can maintain their independence and enjoy the excellent quality of life our care homes offer.

Louise is the Operations Manager at Premium Care Group Ltd, bringing over 20 years of experience in health and social care. Her career began as a domiciliary carer while raising her young children, originally seeking flexible work, she quickly discovered a deep passion for making a meaningful difference in people’s lives. Since then, she has never looked back.

Throughout her career, Louise has held a variety of roles across the sector, each building on the last and shaping her strong understanding of what good care truly looks like. Her journey has led her to her current role, where she oversees multiple care homes, supports managers, and ensures the highest standards of quality, compliance, and person-centred care.

Louise is passionate about fostering environments where both residents and staff feel genuinely supported. She leads with integrity, remains hands-on when needed, and is deeply committed to staying connected to the people behind the work. Supporting others to succeed and feel valued is at the heart of everything she does.

She is proud to be part of Premium Care Group, working alongside an exceptional team that shares a common goal: delivering an outstanding experience for both residents and staff.

As Customer Liaison Manager, I support families in one of the most important decisions they’ll ever make, finding the right home for their loved ones. I guide and support each care enquiry with compassion and professionalism, ensuring every family feels heard, informed, and confident in their choices.

In addition to my work with families, I also oversee our marketing and advertising, helping to showcase the heart of our homes and the care we provide. I’m a people person at heart, and I’m proud to be part of a business that shares my core belief: life does not end with a dementia diagnosis. Our homes are places to continue living with dignity, joy, and purpose.

Dedicated and deeply passionate, I’m here to help, no question is ever too much.

In July 2025, I was honoured to become the Group Lifestyle Manager for Premium Care Group, where I oversee and develop lifestyle programmes across all our care homes to enhance residents’ wellbeing and quality of life.

Before this, I was Care Manager at Weald Hall, having started my career there as a care assistant. I quickly built strong relationships with residents and the care team. My passion has always been to make a genuine difference, caring for every resident as if they were part of my own family.

At Premium Care Group, we are committed to providing excellent, individualised care that promotes independence and enables residents to live their lives to the fullest. I look forward to continuing to create welcoming, engaging environments where family, friends, and our residents feel at home.

With 28 years of experience in the care sector, Kate has held a wide range of roles, from domiciliary care to Deputy Care Manager. Most recently, she served as an Administrator, bringing extensive knowledge, dedication, and vital support to her team. Her deep-rooted passion for elderly care shines through in everything she does, and she thrives at the heart of the home, staying closely connected with both staff and residents.

Kate has a particular passion for community engagement. She loves meeting new people, building meaningful relationships, and making a genuine difference in the lives of others. She takes great pride in supporting other homes across the Premium Care Group and is always willing to contribute wherever she can.

Now serving as the Group Community Engagement Manager for Premium Care Group, a role she is immensely proud of, Kate continues to champion connection, compassion, and community across the organisation.

Outside of work, Kate enjoys spending time with her horses and her beloved dog, Selly. A devoted family person, she cherishes quality time outdoors with her two children, Josh and Daisy, and her loved ones.