All prices are a guideline of a starting cost depending on care needs and availability. For the most accurate information surrounding fees, please book a viewing and our Home Manager will be able to discuss your requirements, costs, any funding eligibility and show you around our lovely home.
These prices are only a guideline, please contact Dungate Manor to find out the exact price for your requirements.
Dungate Manor Care Home is thrilled to welcome visitors. Visitors encouraged to visit loved ones dedicated team members always available to greet them with a warm welcome.
Dungate Manor understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.
Dungate Manor has a Review Score of 10 (9.961) out of 10, based on 28 reviews in the last 2 years. Over all time Dungate Manor has 75 reviews.
Review from Sally B (Resident) published on 1 April 2020
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4.0 out of 5
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Review from Simon C (Son of Resident) published on 21 January 2020
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4.0 out of 5
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Review from Jan F (Relative of Resident) published on 16 January 2020
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4.0 out of 5
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Review from W L (Daughter of Resident) published on 16 January 2020
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5.0 out of 5
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Review from Doug B (Relative of Resident) published on 16 January 2020
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4.0 out of 5
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Review from Maggie J (Daughter of Resident) published on 12 April 2019
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5.0 out of 5
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Review from Sarah M (Granddaughter of Resident) published on 12 April 2019
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5.0 out of 5
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Review from Mary G (Resident) assisted by family/friend published on 12 April 2019
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5.0 out of 5
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Review from Megan H (Granddaughter of Resident) published on 11 April 2019
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5.0 out of 5
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Review from Frances D (Sister of Resident) published on 11 April 2019
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4.0 out of 5
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Review from S H (Daughter of Resident) published on 24 January 2019
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4.0 out of 5
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Review from J M (Grandson of Resident) published on 15 January 2019
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4.0 out of 5
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Review from Cameron M (Great-grandson of Resident) published on 15 January 2019
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5.0 out of 5
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Review from Sam K (Great-grandson of Resident) published on 15 January 2019
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5.0 out of 5
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Review from Shelagh A (Daughter of Resident) published on 26 November 2018
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4.0 out of 5
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Review from Kenneth (Son-in-law of Resident) published on 14 November 2018
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4.0 out of 5
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Review from Maureen G (Daughter-in-law of Resident) published on 14 November 2018
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5.0 out of 5
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Review from Jean C (Daughter of Resident) published on 9 November 2018
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5.0 out of 5
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Review from John G (Son of Resident) published on 9 November 2018
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5.0 out of 5
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Review from Edna W (Resident) published on 2 November 2018
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5.0 out of 5
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The Review Score of 10 (9.961) out of 10 for Dungate Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.961 for Dungate Manor is calculated as follows: ( (322 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 333 Ratings = 4.961
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Dungate Manor is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Care Home Manager
We offer first-class care for the elderly on a permanent or respite basis, delivered by highly trained professionals in lovely comfortable surroundings.
Our philosophy is simple; we want everyone to enjoy life to the fullest. We never forget that all our residents are individuals and we treat them with dignity, privacy and respect while offering freedom of choice and as much independence as possible.
Friends and family are welcome at any time. Hot drinks and snacks are always available and guests are invited to share a meal with residents. Our cook prepares three nutritious meals a day and the menu changes regularly to reflect seasonal produce. Special diets are catered for.
Residents have the freedom to choose what to do and when. There is plenty going and our activities coordinator puts together a full programme which is adapted to suit the needs and wishes of our residents. Activities include quizzes, sing-alongs, reminiscence therapy, indoor games, arts and crafts, baking and wherever possible, trips out and about.
I’d love to show you around the home. So if you should like a tour, or wish to discuss any aspect of elderly care with me, please telephone the home to make an appointment.
Job Title: Deputy Manager
Joined: 2016
Gina has been an integral part of the Dungate Manor team since December 2016, bringing warmth, energy, and genuine compassion to her role as Deputy Manager. Her passion lies in supporting elderly people and finding ways to brighten their day, whether through a kind word, a shared laugh, or simply being there when needed.
Gina thrives on building meaningful connections and is devoted to making Dungate a welcoming, supportive place for both residents and staff. When she’s not at work, Gina enjoys relaxing with music and a good TV show, recharging for the next day of making a difference.
Job Title: Care Home Administrator
Joined: 2025
As the Administrator at Dungate Manor Care Home, Alisha Turner brings 5 years of customer service experience and 2 years in administration, with a strong background in healthcare support. Before joining the team at Dungate, she worked at 111 NHS, where she developed a deep understanding of patient care and the importance of compassionate communication.
Alisha is a dedicated, empathetic professional who is passionate about supporting the residents, their families, and the staff at Dungate. Her role is to ensure everything runs smoothly behind the scenes so that residents at Dungate can enjoy the highest quality of care in a welcoming and nurturing environment.
Outside of work, she enjoys exploring beautiful natural landscapes and spending quality time with her giant breed dog, Pablo.
Job Title: Chef
Joined: 2007
Anna has been a dedicated cook at Dungate Manor Care Home since February 2007. With a passion for preparing a variety of cuisines, she brings both flavour and care to every meal she creates. Anna is deeply empathetic and takes great pride in supporting the health and well-being of residents through nutritious, home-cooked meals tailored to their needs.
Outside of work, Anna’s love for cooking continues; she enjoys experimenting with new recipes, spending time with friends, listening to music, and exploring new places through travel. Her warmth and culinary skills make her a cherished part of the Dungate Manor community.
Job Title: Maintenance
Joined: 2004
Marcin has been a cornerstone of Dungate Manor since 2004, making him one of the longest-serving members of the team. Known as the go-to maintenance expert, Marcin keeps everything running smoothly, if something needs fixing or repairing, he’s the first person everyone turns to.
Beyond his practical skills, Marcin is also fantastic with the residents, always taking the time for a friendly chat or lending a helping hand. Outside of work, he enjoys countryside drives and catching up with friends.
Job Title: Head of Housekeeping
Joined: 2020
Shree has been a valued member of the Dungate Manor team since 2020, leading the domestic team with dedication and pride. He plays a key role in maintaining the care home's cleanliness and comfort, ensuring it remains a safe, welcoming environment for all.
Shree takes great satisfaction in upholding high standards and supporting the overall well-being of residents and staff. Outside of work, he enjoys travelling and cherishing quality time with his family.
Job Title: Head of Laundry
Joined: 2018
Betty is the heart of Dungate Manor’s laundry team, ensuring everything runs smoothly behind the scenes. With great care and attention to detail, she looks after each resident’s belongings as if they were her own, helping to maintain comfort and dignity for everyone at the home.
A truly lovely individual, Betty’s kindness and dedication don’t go unnoticed by staff and residents alike. Outside of work, she enjoys relaxing and spending quality time with her husband, especially going for peaceful walks together.
Job Title: Lifestyle Co-Ordinator
Joined: 2024
Fena brings energy and creativity to Dungate Manor as our Lifestyle Coordinator, making sure residents stay active, engaged, and entertained. From games like bowls to themed events and social gatherings, Fena puts real thought into planning fun activities that everyone can enjoy.
She’s fantastic with the residents and always makes an effort to include everyone, creating a warm and lively atmosphere throughout the home. When she’s not at work, Fena enjoys reading and spending quality time with her loved ones and friends.
Job Title: Operations Director
Fiona has over 30 years of experience working within the healthcare sector and is a Registered Nurse, remaining active on the NMC register. Her management career started as a charge nurse and then as a ward manager within the NHS, working in wards specialising in care for older adults enduring mental health conditions and dementia.
For the last 15 years, Fiona has worked in the Care Home Sector, taking on various Management roles, including Registered Manager, Regional Support Manager, Clinical and Quality Manager, Compliance Consultant and Operations Manager.
Remaining very hands-on clinically, she is passionate about supporting our management teams to deliver exceptional person-centred care, ensuring all individuals can maintain their independence and enjoy the excellent quality of life our care homes offer.
Job Title: Operations Manager
Louise is the Operations Manager at Premium Care Group Ltd, bringing over 20 years of experience in health and social care. Her career began as a domiciliary carer while raising her young children, originally seeking flexible work, she quickly discovered a deep passion for making a meaningful difference in people’s lives. Since then, she has never looked back.
Throughout her career, Louise has held a variety of roles across the sector, each building on the last and shaping her strong understanding of what good care truly looks like. Her journey has led her to her current role, where she oversees multiple care homes, supports managers, and ensures the highest standards of quality, compliance, and person-centred care.
Louise is passionate about fostering environments where both residents and staff feel genuinely supported. She leads with integrity, remains hands-on when needed, and is deeply committed to staying connected to the people behind the work. Supporting others to succeed and feel valued is at the heart of everything she does.
She is proud to be part of Premium Care Group, working alongside an exceptional team that shares a common goal: delivering an outstanding experience for both residents and staff.
Job Title: Customer Liaison Manager
Joined: 2024
As Customer Liaison Manager, I support families in one of the most important decisions they’ll ever make, finding the right home for their loved ones. I guide and support each care enquiry with compassion and professionalism, ensuring every family feels heard, informed, and confident in their choices.
In addition to my work with families, I also oversee our marketing and advertising, helping to showcase the heart of our homes and the care we provide. I’m a people person at heart, and I’m proud to be part of a business that shares my core belief: life does not end with a dementia diagnosis. Our homes are places to continue living with dignity, joy, and purpose.
Dedicated and deeply passionate, I’m here to help, no question is ever too much.
Job Title: Group Lifestyle Manager
In July 2025, I was honoured to become the Group Lifestyle Manager for Premium Care Group, where I oversee and develop lifestyle programmes across all our care homes to enhance residents’ wellbeing and quality of life.
Before this, I was Care Manager at Weald Hall, having started my career there as a care assistant. I quickly built strong relationships with residents and the care team. My passion has always been to make a genuine difference, caring for every resident as if they were part of my own family.
At Premium Care Group, we are committed to providing excellent, individualised care that promotes independence and enables residents to live their lives to the fullest. I look forward to continuing to create welcoming, engaging environments where family, friends, and our residents feel at home.
Job Title: Group Clinical Manager
Sonya has been a qualified nurse for over 22 years, with extensive experience in both Acute and community settings across various National Health Care Services (NHS) in Northwest London. She has also worked in the Middle East with the Government on projects including reducing amputation rates and promoting awareness on wound management. In 2022, Sonya transitioned into the Nursing Home industry to utilise her broad knowledge and skills in managing clients with chronic conditions.
Sonya initially qualified as a general nurse in 2023 and went on to attain further qualifications, including Tissue Viability (specialising in managing all types of wounds, including cancerous wounds, pressure ulcers, and leg ulcers), Teaching and Co-mentoring, Leadership and Management. She also holds a master’s degree in Health and Social Person-Centred Care and a Meta Master's in Behaviour Studies.
She was previously the Home Manager at Kingfishers Care Home in Bourne End, where she had the privilege of being part of a diverse, modern, and dynamic management team at Premier Health Care. In her new role as Group Clinical Manager within the Premium Care Group, Sonya will be using her expertise to support the homes in achieving and maintaining high clinical standards.
In her spare time, Sonya enjoys reading and watching documentaries.
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