
I have become far more independent here, I have gained confidence, and found my own voiceC G(Resident / Service User)

I have seen nothing but kindness and great care shown to both my aunt and our familySharon B(Niece of Resident/Service User)


I have become far more independent here, I have gained confidence, and found my own voiceC G(Resident / Service User)

I have seen nothing but kindness and great care shown to both my aunt and our familySharon B(Niece of Resident/Service User)


Welcome to Dungate Manor, a warm and inviting care home nestled in the Surrey community of Reigate. The team specialises in providing compassionate care for elderly individuals with physical frailties and those facing mental health challenges such as dementia.
Dungate Manor prides itself on offering comfortable and restful accommodation, where residents can unwind and feel at ease knowing that their health, medication, and nutritional needs are expertly attended to by the...
Care Provided by Dungate Manor
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
* Subject to care needs.
The price(s) shown are provided by the care home. Contact Dungate Manor for full pricing details and T&Cs.
Contact Dungate Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Premium Care Group
- Private Owned
Person in charge
- Felicia Burghelea (Care Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
Room Information
- Single Rooms (39)
- Single Rooms with ensuite Wet Room (31)
Visiting
- Dungate Manor Care Home is thrilled to welcome visitors. Visitors encouraged to visit loved ones dedicated team members always available to greet them with a warm welcome.
Parking
- Dungate Manor understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.
Dungate Manor Reviews (87)
Dungate Manor has a Review Score of 9.8 (9.829) out of 10, based on 27 reviews in the last 2 years.
Over all time Dungate Manor has 87 reviews.
Being an adult under 50, and having a complex medical history for both physical and mental health, it is extremely difficult to find a care home that will even consider taking me. I needed emergency respite back in June 2022 and that lead me to realize that the care I was receiving in my own home was totally inadequate. I felt safe in a caring environment for the first time in years. Every aspect of my care needs are being met with respect and dignity. I had a huge input in my care plan and worked closely with the manager here to achieve a care plan that is totally tailored to my individual needs with both my physical health and my mental health requirements. I have become far more independent here, I have gained confidence, and found my own voice and strength. This has been achieved through the careful management of a team that works well together.
Thank you Carol for your positive feedback about the care you are receiving at Dungate, I will share your feedback with the team.
My Dad has been at Dungate Manor for a few months now and the staff have welcomed him brilliantly, he looks so much happier and healthier since being there! I cannot thank the staff enough as was very worried my dad would not settle! Could not be happier and what a beautiful place to end up! Thank you all.
Thank you, Tracy, for your positive feedback and outstanding review I will share it with the rest of my team, We will continue delivering high-quality standards.
From my first interaction with the staff at the home to my last, I have seen nothing but kindness and great care shown to both my aunt and our family. I cannot thank the manager and his staff enough for being there when we needed them.
Thank you for your positive feedback, I will share with staff your kind words.
I love this home because I feel safe and well cared for. I like my room. P.S, I like takeaway.
Dungate Manor is an amazing care home. My grandmother has been there for a few years and always has the top level of care even when she was ill and had to stay in hospital for a while, the hospital was very impressed with the care she receives. The staff have worked hard through the pandemic and did everything they could to keep residents safe. The fact every time I see my grandmother she is happy speaks volumes.
I like it here because I go out shopping and the activities and I like the food. I like the manager.
Dungate Manor is a five-star care home. The whole team from management, care team, kitchen team, entertainment team, etc. all work together tirelessly to make each resident feel safe, secure, cared for to the highest standard. They take the time to fully understand each residents personal needs, they focus on maintaining dignity, supporting everyone’s physical and mental health and always with compassion and a smile on their faces. Alongside this they continue to improve the Manor House keeping it to a high standard. During the two and a half years my father-in-law has resided there he has benefited from lovely new carpet, new comfortable armchairs, interactive wall decorations and time in the lovely garden too. Could not be happier with Dungate. Especially how they have managed during such a challenging time through Covid.
Thank you for your wonderful review which has been shared with all at Dungate Manor.
My mum has been a resident at Dungate Manor for several years and I have always been happy with the consistently good standard of care given by everybody. These last fifteen months have been very challenging indeed and has tested the dedication of staff throughout the care sector - the management and quality of care at Dungate has been outstanding and I have nothing but praise for the excellent job done.
Thank you for your review which has been shared with all at Dungate Manor.
The management are superb - very considerate of my needs.
The room and food are extremely good.
Thank you for taking the time to leave a review about Dungate Manor.
This home is very nice. The staff is excellent. the food is very good. I am very happy in this home and have settled in very easily.
I am very happy in Dungate Manor. I like the atmosphere of the building. The manager is efficient. The other residents are pleasant.
I feel the staff have done an amazing job keeping Mum safe and well during this time of upheaval. They have been more than happy to let my phone Mum and speak to her. I am delighted that I can now see Mum, following the guidelines which have been set up and explained brilliantly by the staff. Thank you so much.
I cam to Dungate Manor om the 3rd February 2020, for a period of respite having spent 8 days in hospital following repeated falls at home. My first impressions were very good, both the decor and the welcome from staff was excellent. I have received support and encouragement to get me back to my best self. This is due exclusively to the staff from every department.
Thank you for taking care of my Mum, I appreciate the work of the staff which was always professional and caring.
Our relative has been in Dungate Manor since August 2018 and despite her worsening Alzheimers, she has settled as well as possible. The staff are very keen for our relative to retain her dignity and independence for as long as possible. All staff exhibit caring attitudes with patience and in a friendly manner. Our relative is encouraged to socialise but never forced.
I love coming in to see her because she is so content and happy.
Thank you so much!
Our relative is very happy here and has been a resident since August 2018. Staff are always welcoming and look after her needs. Our relative is feeling safe and secure, and she enjoys the food.
Mum is very happy and cared for and she is safe here. The Manager and his team are making beautiful changes to living areas. Covent Garden theme is great!
Dungate Manor is a really lovely place. Nan has really settled in and is very happy. The staff are very attentive and nothing is ever too much trouble. Food is fantastic and there is always something for Nan to do! I couldn't recommend highly enough.
Very nice people around me. Staff and carers are lovely. The food is very lovely and well done here. I feel looked after well and am happy here.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 13 Jul 2026
What a Fantastic Open Day at Dungate Manor An incredible day we had at our Open Day on Saturday. It was wonderful to welcome so many family members, friends, and...
- 28 Jun 2026
Premium Care Group is delighted to celebrate the remarkable achievement of Daisy, who has been named the winner of the Community Award at the Child of Sussex Awards 2026. Daisy...
- 01 May 2026
The team and residents from Dungate Manor enjoyed a wonderful visit today to Reigate Priory Bowling Club, strengthening community ties through sport and shared experience. As one of the club’s...
There are no upcoming events for Dungate Manor.
Awards / Recognitions (4)
- 30 Jan 2026Recipient: Premium Care Group
- 31 Jan 2025Recipient: Premium Care Group
- 28 Feb 2023Recipient: Dungate Manor
Meet the Team (13)

My name is Felicia Burghelea, and I am the Home Manager at Dungate Manor Care Home. I have experience working across Nursing and Dementia services, and I am passionate about providing care that is kind, respectful, and truly centred around each individual.
After changing careers from the retail industry, I discovered that working in care is where my heart truly lies. I take great pride in supporting residents to live happy, meaningful lives and in leading teams who genuinely care and make a difference every day.
I believe in leading by example and creating a warm, welcoming, and homely environment where residents feel safe, valued, and listened to. I work closely with families and professionals and believe open communication is key - my door is always open.
Outside of work, I enjoy spending time outdoors, hiking, and travelling, especially learning about different cultures and traditions.
I look forward to meeting you and working together to ensure Dungate Manor feels like home for you or your loved one.

Gina has been an integral part of the Dungate Manor team since December 2016, bringing warmth, energy, and genuine compassion to her role as Deputy Manager. Her passion lies in supporting elderly people and finding ways to brighten their day, whether through a kind word, a shared laugh, or simply being there when needed.
Gina thrives on building meaningful connections and is devoted to making Dungate a welcoming, supportive place for both residents and staff. When she’s not at work, Gina enjoys relaxing with music and a good TV show, recharging for the next day of making a difference.

Victoria is passionate about what she does and enjoys being part of a team. Outside of work, she is a big sports fan, especially ice hockey and football, and she enjoys training in martial arts. When looking to unwind, she is usually found with a crochet project in hand, which helps her stay creative and balanced.
Victoria worked in accounting for 20 years before studying Psychology at university, after which she moved into health and social care, where she has worked for the past 10 years. She joined Dungate in April 2026.

Fena brings energy and creativity to Dungate Manor as our Lifestyle Coordinator, making sure residents stay active, engaged, and entertained. From games like bowls to themed events and social gatherings, Fena puts real thought into planning fun activities that everyone can enjoy.
She’s fantastic with the residents and always makes an effort to include everyone, creating a warm and lively atmosphere throughout the home. When she’s not at work, Fena enjoys reading and spending quality time with her loved ones and friends.

Anna has been a dedicated cook at Dungate Manor Care Home since February 2007. With a passion for preparing a variety of cuisines, she brings both flavour and care to every meal she creates. Anna is deeply empathetic and takes great pride in supporting the health and well-being of residents through nutritious, home-cooked meals tailored to their needs.
Outside of work, Anna’s love for cooking continues; she enjoys experimenting with new recipes, spending time with friends, listening to music, and exploring new places through travel. Her warmth and culinary skills make her a cherished part of the Dungate Manor community.

Sharon Weller joined the team as Head Housekeeper in September 2025. She has worked in the care industry since 2000, beginning her career as a carer before taking a break in 2017 to look after her mother-in-law. Sharon returned to the sector in 2022, transitioning into housekeeping—a role she thoroughly enjoys. She takes great pride in maintaining a clean, safe, and welcoming environment for residents.
Outside of work, Sharon enjoys reading, spending time riding on her husband’s Harley-Davidson in good weather, and has recently rekindled her passion for painting.

Shree has been a valued member of the Dungate Manor team since 2020, leading the domestic team with dedication and pride. He plays a key role in maintaining the care home's cleanliness and comfort, ensuring it remains a safe, welcoming environment for all.
Shree takes great satisfaction in upholding high standards and supporting the overall well-being of residents and staff. Outside of work, he enjoys travelling and cherishing quality time with his family.

Betty is the heart of Dungate Manor’s laundry team, ensuring everything runs smoothly behind the scenes. With great care and attention to detail, she looks after each resident’s belongings as if they were her own, helping to maintain comfort and dignity for everyone at the home.
A truly lovely individual, Betty’s kindness and dedication don’t go unnoticed by staff and residents alike. Outside of work, she enjoys relaxing and spending quality time with her husband, especially going for peaceful walks together.

Fiona has over 30 years of experience working within the healthcare sector and is a Registered Nurse, remaining active on the NMC register. Her management career started as a charge nurse and then as a ward manager within the NHS, working in wards specialising in care for older adults enduring mental health conditions and dementia.
For the last 15 years, Fiona has worked in the Care Home Sector, taking on various Management roles, including Registered Manager, Regional Support Manager, Clinical and Quality Manager, Compliance Consultant and Operations Manager.
Remaining very hands-on clinically, she is passionate about supporting our management teams to deliver exceptional person-centred care, ensuring all individuals can maintain their independence and enjoy the excellent quality of life our care homes offer.

Louise is the Operations Manager at Premium Care Group Ltd, bringing over 20 years of experience in health and social care. Her career began as a domiciliary carer while raising her young children, originally seeking flexible work, she quickly discovered a deep passion for making a meaningful difference in people’s lives. Since then, she has never looked back.
Throughout her career, Louise has held a variety of roles across the sector, each building on the last and shaping her strong understanding of what good care truly looks like. Her journey has led her to her current role, where she oversees multiple care homes, supports managers, and ensures the highest standards of quality, compliance, and person-centred care.
Louise is passionate about fostering environments where both residents and staff feel genuinely supported. She leads with integrity, remains hands-on when needed, and is deeply committed to staying connected to the people behind the work. Supporting others to succeed and feel valued is at the heart of everything she does.
She is proud to be part of Premium Care Group, working alongside an exceptional team that shares a common goal: delivering an outstanding experience for both residents and staff.

With over 30 years of experience in the care sector, Kate has built an extensive and varied career, holding roles ranging from domiciliary care to Deputy Care Manager. She also spent many years as an Administrator, where her wealth of knowledge, dedication, and unwavering support made her an invaluable member of the team.
Kate's passion for elderly care is at the heart of everything she does. She thrives in the centre of the home, maintaining close relationships with both residents and colleagues and ensuring that compassion and quality remain at the forefront of every interaction.
A strong advocate for community engagement, Kate is passionate about meeting new people, building meaningful relationships, and making a genuine difference in the lives of others. She takes great pride in supporting homes across Premium Care Group, always happy to share her expertise and contribute wherever she is needed.
Most recently, Kate served as Group Community Engagement Manager for Premium Care Group, a role she was immensely proud to hold. In July 2026, she was promoted to Head of Marketing, where she continues to champion connection, compassion, and innovation across the organisation. Kate is excited to build on this new chapter, driving the company's marketing strategy while continuing to make a positive impact for residents, families, colleagues, and the wider community.
Outside of work, Kate enjoys spending time with her horses and her beloved dog, Selly. A devoted family person, she cherishes quality time outdoors with her two children, Josh and Daisy, and enjoys making lasting memories with her family and loved ones.

As Customer Liaison Manager, I support families in one of the most important decisions they’ll ever make, finding the right home for their loved ones. I guide and support each care enquiry with compassion and professionalism, ensuring every family feels heard, informed, and confident in their choices.
In addition to my work with families, I also oversee our marketing and advertising, helping to showcase the heart of our homes and the care we provide. I’m a people person at heart, and I’m proud to be part of a business that shares my core belief: life does not end with a dementia diagnosis. Our homes are places to continue living with dignity, joy, and purpose.
Dedicated and deeply passionate, I’m here to help, no question is ever too much.

Daisy is an 11-year-old community champion who has been visiting The Anchorage care home since she was a toddler. A few years ago, she created Through the Eyes of a Child, a heartfelt initiative designed to capture children’s honest reflections on their experiences of visiting the care home, helping staff and residents see the environment through a child’s perspective.
What began as a simple idea has grown into a meaningful programme that fosters intergenerational connections. Daisy encourages children from local schools to visit the home, building friendships with residents and taking part in activities, events, and outings. She has also developed feedback forms to ensure children’s voices are heard and valued.
Over the past year, Daisy’s compassion and dedication have been widely recognised. She has received a Champions of Care Special Recognition Award from Person Centred Software, the Community Cup from her school for her empathy and service, and the Saxon Weald Local Community Youth Winner Award for her outstanding contribution to the care home and wider community. She is also due to join the PDCCA Volunteer Friends Scheme in the New Year.
Now beginning to share Through the Eyes of a Child with other care homes across the group, Daisy continues to lead with kindness, empathy, and maturity beyond her years, proving that age is no barrier to making a meaningful difference.
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