
Ridgemount it is always warm and friendly home.Malinda A(Friend of Resident/Service User)

Really impressed with the staff and friendliness of the people who work there.Liam B(Son of Resident/Service User)

We are really pleased with the choice we made and would happily recommend RidgemountAlana B(Daughter-in-law of Resident/Service User)

Ridgemount it is always warm and friendly home.Malinda A(Friend of Resident/Service User)

Really impressed with the staff and friendliness of the people who work there.Liam B(Son of Resident/Service User)

We are really pleased with the choice we made and would happily recommend RidgemountAlana B(Daughter-in-law of Resident/Service User)

Anchor’s Ridgemount is in the heart of the Banstead community, close to local green spaces, including Banstead Common and several golf courses.
They are welcoming permanent residents and those who wish to join the home for respite care or trial stays.
The home provides friendly and comfortable residential and dementia care for residents. Anchor provides ongoing training for colleagues to ensure their approach best supports customers living with dementia.
Colleagues work...
Anchor’s Ridgemount is in the heart of the Banstead community, close to local green spaces, including Banstead Common and several golf courses.
They are welcoming permanent residents and those who wish to join the home for respite care or trial stays.
The home provides friendly and comfortable residential and dementia care for residents. Anchor provides ongoing training for colleagues to ensure their approach best supports customers living with dementia.
Colleagues work hard to get to know customers, build relationships and ensure all aspects of the service provided focus on individual and compassionate care. The catering team cooks menus freshly on site, and activities are arranged with resident input.
Anchor is England's largest not-for-profit provider of care and housing for older people and reinvests in services.
Care Provided by Ridgemount
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Ridgemount to confirm what's included and get a personalised quote:
Fees can vary depending on care needs and other factors. Colleagues at Ridgemount will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Ridgemount for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Evelyn Tetteh (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (47)
Visiting
- Visitors are welcome at Ridgemount.
Parking
- Onsite parking is available, including disabled spaces.
Ridgemount Reviews (76)
Ridgemount has a Review Score of 9.6 (9.631) out of 10, based on 20 reviews in the last 2 years.
Over all time Ridgemount has 76 reviews.
I visit Ridgemount regularly to see very close friend. Ridgemount it is always warm and friendly home. The Manager and Deputy Manager are wonderful and helpful. Very nice atmosphere when you enter the home. Staff are attentive and always engaging the residents with music and singalongs. Highly...
I visit Ridgemount regularly to see very close friend. Ridgemount it is always warm and friendly home. The Manager and Deputy Manager are wonderful and helpful. Very nice atmosphere when you enter the home. Staff are attentive and always engaging the residents with music and singalongs. Highly recommend.
The nursing staff and receptionists are so kind and work so hard, I do think they are short staffed my mum would like to go out in the garden but she'sand I don't like when they swap staff from other wards the clients need to build a rapport with nursing staff having different staff confuses...
The rooms are a little dated and my mums room gets these horrible flies every few weeks it does get dealt with but it is a health and safety issue only been out there maybe 3 times in 2 years
Thank you for taking the time to share your feedback. We are pleased to hear that you find our care and reception teams kind and hardworking. We understand how important familiar staff are to your mum. We use consistent staff deployment and a keyworker system to promote continuity and meaningful...
Thank you for taking the time to share your feedback. We are pleased to hear that you find our care and reception teams kind and hardworking. We understand how important familiar staff are to your mum. We use consistent staff deployment and a keyworker system to promote continuity and meaningful relationships, although there may be occasions when support from other units is required to safely meet residents needs. We have reviewed the concerns regarding your mums access to the garden and activities, and these have been addressed. As your mum is fully lucid, she is supported to choose how she spends her time and which activities she wishes to join. The concerns regarding her room and the flies have also been addressed and will continue to be monitored. Thank you again for your feedback. We remain committed to working with you and your mum to ensure she feels supported, respected and comfortable.
Really impressed with the staff and friendliness of the people who work there. The place is clean and my mother is relaxed there. I thank Eve for her and her staff looking after my mother so well. Sometimes they do visits with the residents and it's great they have a lovely garden to sit in....
Really impressed with the staff and friendliness of the people who work there. The place is clean and my mother is relaxed there. I thank Eve for her and her staff looking after my mother so well. Sometimes they do visits with the residents and it's great they have a lovely garden to sit in. In the summer they do a great barbecue for all the residents and family. Thanks again Eve and your team xx
Supporting my husband in choosing a care home for his mum was a very difficult decision for us, and we wanted to make sure we found somewhere she would be happy and well cared for. From our first visit to Ridgemount, we felt reassured. The manager was warm, approachable, and took the time to listen...
My mother-in-law has now been at Ridgemount for around two years, and we have been very happy with the care she receives. The staff are kind, patient, and genuinely care about the residents. Whenever we have had a question or concern, the manager has always taken the time to listen and ensure it is addressed, which gives us confidence and peace of mind. We are really pleased with the choice we made and would happily recommend Ridgemount to any family looking for a caring home for their loved one.
The staff are lovely, although they do not always respond to Mum's call button promptly, which leaves her desperate for the toilet. The management is delightful - always friendly, approachable and caring. The reception staff and finance person are also caring, personable and understanding. I'm very...
The staff are lovely, although they do not always respond to Mum's call button promptly, which leaves her desperate for the toilet. The management is delightful - always friendly, approachable and caring. The reception staff and finance person are also caring, personable and understanding. I'm very happy with the standard of cleanliness. I don't witness any meals bu Mum is a little disappointed in that area, and also with activities.
Thank you for taking the time to leave Ridgemount a review; your feedback is greatly appreciated. Thank you also for discussing the call button and food menu with us already. We are pleased that the conversations following this have been positive. Ensuring our residents feel safe, reassured, and...
Thank you for taking the time to leave Ridgemount a review; your feedback is greatly appreciated. Thank you also for discussing the call button and food menu with us already. We are pleased that the conversations following this have been positive. Ensuring our residents feel safe, reassured, and happy is of the utmost importance to us. If you have any further concerns, including those around activities, please don't hesitate to let me know directly. This allows us to ensure any issues are addressed and that personal preferences are considered wherever possible. Thank you as well for your kind words about our management, care, and housekeeping teams. I will be sure to pass your comments on to them. It is a pleasure having Mum here with us, and we look forward to seeing you again soon. With our very best wishes, Ridgemount
Since Mum has come into the home over 2 years ago I have noticed an increase in the level of care and assistance. There is always a warm welcome from Sally and Wendy at the reception desk, and all the daily carers I meet are always friendly and seem to make life here for Mum as best they can. All...
Since Mum has come into the home over 2 years ago I have noticed an increase in the level of care and assistance. There is always a warm welcome from Sally and Wendy at the reception desk, and all the daily carers I meet are always friendly and seem to make life here for Mum as best they can. All the managers and team leaders are always kind and ask how things are with me as well as doing a great job looking after Mum.
Colin was moved into Ridgemount on the 23/04/26 from hospital. Since then the care and attention has been excellent, all members of staff and management have been very welcoming and attentive to his needs. I would definitely recommend Ridgemount.
Colin was moved into Ridgemount on the 23/04/26 from hospital. Since then the care and attention has been excellent, all members of staff and management have been very welcoming and attentive to his needs. I would definitely recommend Ridgemount.
Ridgemount is truly a warm, vibrant, and compassionate care home. Every time I visit, I'm struck by how welcoming and uplifting the atmosphere feels. The staff are kind, attentive, and always happy to genuinely help visitors. When I visit they always acknowledge and welcome me and offer me a cup of...
Ridgemount is truly a warm, vibrant, and compassionate care home. Every time I visit, I'm struck by how welcoming and uplifting the atmosphere feels. The staff are kind, attentive, and always happy to genuinely help visitors. When I visit they always acknowledge and welcome me and offer me a cup of tea. You feel so relaxed and comfortable in the home. You feel a sense of togetherness when you meet everyone. Finally, they have the most incredible summer bbqs and fetes. I am looking forward to seeing what they have coming up for the residents this year's summer events to bring my family along.
Ridgemount has exceeded our expectations. The care and consideration and respect that's shown to my father is very good. He feels happy and safe and is content to be there. This gives my mother and our family a lot of comfort. Eve, the manager, is excellent, always approachable and helpful with any...
Ridgemount has exceeded our expectations. The care and consideration and respect that's shown to my father is very good. He feels happy and safe and is content to be there. This gives my mother and our family a lot of comfort. Eve, the manager, is excellent, always approachable and helpful with any queries we may have. Her leadership and positivity feeds through to her team, who are very good.
All staff are very helpful and provide excellent care.
All staff are very helpful and provide excellent care.
My aunt was admitted to Ridgement after a fall and I was concerned about the care homes rating by CQC. However I can only recommend the care of the staff. The home does not smell, it is pleasantly decorated, kept clean. The home manager is amazing, knows immediately who you are visiting and will...
My aunt was admitted to Ridgement after a fall and I was concerned about the care homes rating by CQC. However I can only recommend the care of the staff. The home does not smell, it is pleasantly decorated, kept clean. The home manager is amazing, knows immediately who you are visiting and will give you up to date status of your loved one without asking their care team. My aunt enjoys the activities program and is free to go and explore other units. If she strikes up a friendship she is free to socialise when she wants and even have her meals there.
The staff are wonderful - the understanding, calming and fun aspects they bring to the residents...
The staff are wonderful - the understanding, calming and fun aspects they bring to the residents lives with dementia are amazing.
My mum is really settled, comfortable and happy at Ridgemount. She has made friends and loves the dedicated staff.I am
very grateful to them.
Thank you for taking the time to review Ridgemount and we are pleased that you rate our staff as excellent. We appreciate your kind comments regarding our home, our care and team, which I will circulate. We're glad you and your Mum are happy with Ridgemount, where I'm always happy to discuss...
Thank you for taking the time to review Ridgemount and we are pleased that you rate our staff as excellent. We appreciate your kind comments regarding our home, our care and team, which I will circulate. We're glad you and your Mum are happy with Ridgemount, where I'm always happy to discuss feedback to ensure that care and all aspects of day-to-day life are to the satisfaction of our residents and their loved ones.
I have only good things to say about Eve, Maggie, Sally and the whole Ridgemount team. They looked after my auntie Anne so well for the 2 1/2 years she was with them. They not only cared for her, they cared about her. She felt valued and loved and I was only ever happy that I had chosen Ridgemount...
I have only good things to say about Eve, Maggie, Sally and the whole Ridgemount team. They looked after my auntie Anne so well for the 2 1/2 years she was with them. They not only cared for her, they cared about her. She felt valued and loved and I was only ever happy that I had chosen Ridgemount for her.
Thank you for taking the time to review Ridgemount and we are pleased that you rate our overall experience as excellent. We're glad you are happy with Ridgemount and I will pass your feedback to our team. I'm always happy to discuss feedback to ensure that care and all aspects of day to day life are to the satisfaction of our residents and their loved ones.
My Mum Peggy was cared for at Ridgemount for five years until she sadly passed away in September 2025. In the time she was there, she had the best care we could have asked for. Thank you to Sally and all the team! If anyone is looking to place a loved one in a safe and caring place, look no further.
My Mum Peggy was cared for at Ridgemount for five years until she sadly passed away in September 2025. In the time she was there, she had the best care we could have asked for. Thank you to Sally and all the team! If anyone is looking to place a loved one in a safe and caring place, look no further.
My friend came to Ridgemount following a stay in hospital. It was a huge change to give up his own place.The staff were extremely welcoming and took us to his lovely, clean, airy room on the first floor. They had considered he liked to watched activities so he overlooks the front. He settled in...
My friend came to Ridgemount following a stay in hospital. It was a huge change to give up his own place.The staff were extremely welcoming and took us to his lovely, clean, airy room on the first floor. They had considered he liked to watched activities so he overlooks the front. He settled in from that day and is very happy - the food is excellent, fresh and tasty and we can make drinks whenever. Various activities are arranged regularly, which we are welcomed to join. He could not be in a happier place and his welfare is paramount.
After my hip operation I chose Ridgemount for my convalescent care. I spent 2 weeks in Ridgemount and I was extremely pleased with the care and attention that the staff showed me.
After my hip operation I chose Ridgemount for my convalescent care. I spent 2 weeks in Ridgemount and I was extremely pleased with the care and attention that the staff showed me.
Lovely care home, perfect for respite care for my mother-in-law whilst father-in-law was in hospital. She was reluctant to join in with the respite being 90 herself, she described them as old people. She loved to chat with the very friendly staff. We will definitely use Ridgemount again if needed.
Lovely care home, perfect for respite care for my mother-in-law whilst father-in-law was in hospital. She was reluctant to join in with the respite being 90 herself, she described them as old people. She loved to chat with the very friendly staff. We will definitely use Ridgemount again if needed.
The staff have all been very kind and helpful.
It is a great comfort to know Mum is being well looked after.
The staff have all been very kind and helpful.
It is a great comfort to know Mum is being well looked after.
Exceptional care as always for my Mother-in-law, the staff are fantastic with her and always keep us updated, she recently broke her hip and is now room-bound, the carers always ensure to put her radio on for her every morning so she has something cheery to listen too. She is always dressed...
Thank you for looking after her so well.
Ridgemount has been a friendly, welcoming atmosphere for residents and visitors alike, for which I really do thank you from the bottom of my heart. Aren't the staff great with the way they handle residents are given so much care and attention, and they give their time to each resident, such a...
Ridgemount has been a friendly, welcoming atmosphere for residents and visitors alike, for which I really do thank you from the bottom of my heart. Aren't the staff great with the way they handle residents are given so much care and attention, and they give their time to each resident, such a valuable commodity. My friend who was a resident must have arrived Jan or Feb this year, then passed away the first week of October. Though the home is secular, they were extremely tolerant of my friend's Christian beliefs. Outside entertainment was much appreciated. Thank you for allowing me to watch and participate in this aspect.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 May 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Surrey are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Ridgemount.
Accreditations
There are no accreditations posted yet for Ridgemount.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Ridgemount
What types of Care is Ridgemount registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ridgemount have?
There are 66 Single Rooms.
What are the Facilities & Services at Ridgemount?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Ridgemount to the centre of Banstead?
0.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ridgemount to verify any information. View our terms and conditions. Ridgemount has an Enhanced Service -what an Enhanced Service includes.