






Priors Mead is committed to quality rather than quantity, remaining small enough for residents, their families and the team to really get to know each other.
The owners of Priors Mead considered what they would want from a care home, rather than following other homes, and the results of these innovations are what sets them apart. The home offers long-serving, skilled staff, en-suite toilets and baths that you would be delighted...
Care Provided by Priors Mead Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 17 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices vary per room and pretty much everything is included in the fees from care (regardless of needs) accommodation, food, housekeeping, toiletries, laundry, outings and activities etc. The only additional things that our residents will typically pay for are those of a personal nature, such as luxury toiletries, hairdressing, newspapers, domiciliary dentists, opticians, and chiropodists.
The price(s) shown are provided by the care home. Contact Priors Mead Care Home for full pricing details and T&Cs.
Contact Priors Mead Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Nightingale Retirement Care Ltd
- Private Owned
Person in charge
- Sandra Randell (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (17)
- Single Rooms with ensuite Wet Room (3)
Parking
- Parking available on site
Priors Mead Care Home Reviews (73)
Priors Mead Care Home has a Review Score of 9.3 (9.313) out of 10, based on 4 reviews in the last 2 years.
Over all time Priors Mead Care Home has 73 reviews.
My Mother moved to Priors Mead over two years ago, she found it difficult to settle there as she felt she could manage at home but was clearly at risk. Because of the patience and support she was given she died happily settled at 105 years of age. The excellent care increased with her needs and we , the family consider it to be the best care home, second to none. We also received so much support as a family. I cannot praise the staff and management enough. Thanks to all at Priors Mead
It was a privilege to care for your mother and to support both her and your family over the past two years. We are so pleased that, with time, patience, and support, she was able to feel settled and happy with us. Reaching the wonderful age of 105 is truly remarkable, and we are honoured to have...
The staff are all absolutely fantastic and my Mum couldn't be any better looked after. There is always an activity the residents can partake in or always another resident or staff member they can just sit and talk to if they wish. Mum feels safe and cared for and that's our main wish for her. We are so very grateful to Claire and all her team there, they really do a fantastic job!
Thank you Suzy, we are glad you are happy with Mum care
As a family, we are all exceptionally happy with the care that Mum is receiving at Priors Mead. We moved her here from another home that was not good for her, as it was too impersonal. At Priors Mead though, the staff all know her very well indeed, as it's a relatively small home, and this means that her care is the best it can be.
Thank you so much for taking the time to leave us such a lovely review, it truly means so much to us and we are deeply grateful. Caring for Mum and having your family as part of our Priors Mead community is genuinely a delightful experience.
Priors Mead is an exceptional care home. They have shown so much patience and kindness in the past 12 months towards my father and go above and beyond to support and care for him. All the staff at Priors Mead show empathy and they go out of their way to ensure each person is treated with kindness and compassion. The facilities are excellent and rooms and lounge area are always clean and tidy. Thank you Priors Mead.
Thank you for your heartfelt review. Your kind words mean so much to us and we sincerely appreciate you taking the time to share your feedback. It is truly our privilege to care for Dad, make him feel at home and welcome your family as a cherished part of our extended Priors Mead family.
Priors Mead is a wonderful home for my mum. They are so caring, friendly and patient. The facilities are excellent, the entertainment programme is well thought out, I couldn’t think of a better place for her to be.
This is a lovely review Julie, thank you as always.
The staff have made every effort to get to know him and have made sure he has settled well into his new home. I think his health, thanks to the careful monitoring shown by care staff, has improved. My father is very pleased with his room and often tells me he enjoys the meals that are provided. Thank you Priors Mead.
Thank you for your lovely review. It's lovely to hear that Dad's health is improving and he's settling into Priors Mead.
Priors Mead is a lovely place for my mother to live, all the rooms are nicely decorated with lovely furnishings, all the staff go above and beyond to look after the residents, they get attention throughout the day and all staff are happy and cheerful. I can't fault anyone, management are very nice and helpful and food is great, I have eaten there a few times.
Thank you for your lovely feedback Kim. It's lovely to hear the team are recognised, alongside the hard work we put in to ensure the highest quality standards. Thank you again.
They are kind to residents and nothing seems too much trouble.
The atmosphere in the home is tranquil and calm. It doesn’t smell; there are fresh flowers around to bring the outdoors in. There are lots of places to sit quietly with our relative.
Staff always have a smile for visitors and residents.
Lots of activities to stimulate residents and activities to include their families.
We sincerely appreciate your heartfelt review. Your kind words mean the world to us, and we're truly grateful for your time and feedback. It has been our pleasure to welcome and care for Mum. She has adjusted seamlessly, it's hard to believe she only recently joined us! Thank you once more for your kindness and trust.
Thank you all again for the care you gave Mum she was always kept comfortable. I would recommend Priors to friends and feel very fortunate to have found Priors Mead.
Thank you so much for taking the time to leave us such a lovely review, this honestly means so much to us and we are very grateful. Mum was very special to us and is already missed so much by all of the Priors Mead team and residents. Please feel free to pop in at any time, we promise there will always be a cup of tea here for you!
My mother spent over 3 years at Priors Mead, until her death there in May 2023. The staff were always caring, friendly and welcoming and my mother settled in quickly. She liked her room and enjoyed the activities they put on - they have plenty of them - and was content there and very well looked after. During her last few months, she deteriorated a lot physically and mentally and I was especially impressed and grateful that the staff were still so very caring with her. When she was no longer able to get up and had to stay in bed, they put everything in place for her comfort and were very attentive as dementia resulted in her forgetting where she was and getting distressed. They were very kind to me and other family/friends at this difficult time. I thoroughly recommend Priors Mead.
Thank you so much for taking the time to leave us such a lovely review, this honestly means so much to us and we are very grateful. Taking care of Mum and having your family be a part of our Priors Mead community has truly been a delightful experience.
She is well fed and watered and enjoys all the entertainments laid on. I would recommend Priors Mead to anyone.
Thank you so much for taking the time to leave us such a lovely review, this honestly means so much to us and we are very grateful. It has been and continues to be, an absolute pleasure caring for Mum. Thank you for your continued support.
Priors Mead - staff, food, comfort and care - all excellent!
Thank you so much for taking the time to leave us a review. Your feedback is very much appreciated by our team.
My mother arrived at Priors Mead Care Home 6 months ago but unfortunately, like so many older people she deteriorated mentally over a short time. The staff have done their utmost to accommodate this new and sometimes challenging behaviour and do their best to ensure that my mother's time and our visits are as enjoyable and stress-free as possible.
We are all exceptionally happy to have found this home.
Dear Graham, thank you so much for taking the time to leave us a review. Your feedback is very much appreciated by our team and we are so pleased you've had a positive experience with us so far. Take care.
Initially, my father and mother joined Priors Mead in mid-2018. In choosing the home, several were visited and Priors Mead was, by far the best. Dad had to move to another home because he needed nursing care and this reinforced the view that Priors Mead offered a much better standard of care than the norm. COVID and the nationwide issues in the care industry has inevitably impacted on all homes. However, Priors Mead continues to provide an excellent level of care and the head of home deserves a special mention in dealing so well with the challenges of running a care facility.
My gran stayed at Priors Mead Care Home for some respite care following some difficulties at home and our family could not believe the difference in her whilst with them! She was happier, brighter, well fed, and constantly amused! Her room was lovely with views of their stunning garden and my gran particularly loved the magnolia tree right outside her window. Every member of the team we came across was friendly and happy to help - I wouldn’t mind staying there myself! Huge thanks to all, I am sure she will be back!
I visit regularly and must say how impressed I've been with the friendly staff who are clearly professional, caring and treat the residents with respectful dignity and kindness. The facilities include a lovely communal lounge, dining room, and wonderful conservatory.
I've noticed that my friend is always smartly dressed with freshly laundered clothing and his bedding similarly is spotlessly clean. His room is bright and cheery and I think was redecorated before he moved in. He enjoys a lovely view over the large attractive garden, which is beautifully kept and benefits from a large patio area.
The home is warm and inviting and visitors are made welcome any time and greeted with an offer of a hot drink, which is much appreciated.
Thank you so much for taking the time to leave us such a glowing review. Your feedback means a lot to the team here at Priors Mead and we are so pleased that you, and your friend, are happy with your experience. We look forward to seeing you again soon.
My mother arrived at Priors Mead Care Home just two years ago at the height of Covid. During her stay there she has been looked after by a kind and caring staff. The staff treat all the residents with great respect in their declining years. My mother is happy in this caring environment. I and my sister and brother would highly recommend Priors Mead for their close relative.
Dear Michael, thank you so much for taking the time to leave us such a kind review, this means a lot to us. It has been a pleasure looking after Mum and getting to know her family. We'll see you soon.
Following a stay in hospital specialist equipment was organised by the manager to enable Mum to return to Priors Mead for which we are very grateful and we are kept well informed as to how Mum is both mentally and physically. The home itself has very nicely decorated bright rooms with a variety of seating areas which creates a very homely feel and when it is warm enough the residents can go outside and enjoy the lovely garden.
We are very happy with the care and support given to Mum and would highly recommend Priors Mead.
It's really nice to hear Mum has settled and enjoying her time within Priors Mead.
Have nothing but praise for Priors Mead Care Home. They have done their best to make dad feel comfortable in his new home. He has made new friends and enjoyed a range of fun activities. A big thank you to all the wonderful staff for all their help and support.
We consider ourselves lucky that Priors Mead were able to accommodate our loved one when she needed a few weeks of care after a stay in hospital. The staff are friendly and caring, and there is a warm family feel to this relatively small home. Even as a temporary resident we found that the manager was proactive in getting repeat prescriptions, organising district nurse's care etc. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 April 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Priors Mead Care Home.
There are no upcoming events for Priors Mead Care Home.
Awards / Recognitions (2)
- 30 Jun 2022Recipient: Nightingale Retirement Care Ltd
- 30 Jun 2021Recipient: Nightingale Retirement Care Ltd
Accreditations
There are no accreditations posted yet for Priors Mead Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Priors Mead Care Home
What types of Care is Priors Mead Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Priors Mead Care Home have?
There are 17 Single Rooms.
What are the Facilities & Services at Priors Mead Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Priors Mead Care Home to the centre of Reigate?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priors Mead Care Home to verify any information. View our terms and conditions. Priors Mead Care Home has an Enhanced Service -more info.