- UK Care Homes Search
- Care Homes in England
- Care Homes in South East England
- Care Homes in Surrey
- Care Homes in Guildford Area
- Care Homes in Guildford
- Guildford House Care Home - Avery Collection







Guildford House Care Home provides residential care, nursing care, dementia care, and respite care in a stunning environment.
Guildford House Care Home offers a comprehensive package for the highest standards of care in Surrey, including person-centred care, community and companionship, and luxurious surroundings indoors and in the sunny gardens and patio areas.
A diverse range of stylish en-suite 1-bed or 2-bed rooms, available for single occupancy or couples, empowers residents to...
Care Provided by Guildford House Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 101 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Guildford House Care Home - Avery Collection for full pricing details and T&Cs.
Contact Guildford House Care Home - Avery Collection to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Emma Meredith(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (71)
- Couples/Companion Rooms (15)
Guildford House Care Home - Avery Collection Reviews (83)
Guildford House Care Home - Avery Collection has a Review Score of 9.5 (9.511) out of 10, based on 14 reviews in the last 2 years.
Over all time Guildford House Care Home - Avery Collection has 83 reviews.
Over the last year that our Dad was cared for in Memory Care, we felt he was very well cared for by a wonderful team that took great pride in what they did. They showed kindness & compassion towards Dad, & always brought out his sense of humour. They adapted their care as needed, & were extremely supportive & kind to us all as a family throughout his stay there, & particularly at the end of his life.
Thank you so much for sharing these kind words. It means a great deal to know that your dad was cared for with kindness, humour, and genuine compassion, and that your family felt supported throughout his time with us and especially toward the end of his life. We're truly grateful for your trust.
My Mum moved in to Guildford House a few months ago. I've been very impressed by the level of care and attention to detail, which has meant that Mum has settled in very quickly. There is a fantastic range of events and activities on offer. This has allowed Mum to meet other residents and find friends.
Thank you very much for taking the time to review Guildford House and for your positive comments which I will share with the teams. We are delighted that Mum has settled in quickly and enjoying the company of others residents and making new friends.
Avery Guildford House really care about their residents. They have huge array of events and things to do, they are particularly good with their dementia patients. I would recommend Avery if you are looking for somewhere for your loved one.
Thank you so much for taking the time to write a wonderful review and recommend our care home. We really appreciate your feedback and the team at Guildford House will be delighted with your comments.
The staff on all levels are incredible and due to his lack of speech include him in all activities.
Due to my own aging process it has been a concern of the family to confirm alternative accommodation for my husband should the need arise. Without a doubt we all agreed including my husband that GH would be the home for him.
There are daily activities, periodic outings, celebrations acknowledged re birthdays, Saints days, commemorative days, sporting programs men's etc.
Food is excellent with a large variety of meals daily.
Gardens are a joy with plenty of shaded/ sunny sitting areas.
The
All in all a wonderful CARE home, where the emphasis is on care. I would recommend it without a doubt.
It is always a pleasure to care for your husband and we look forward to his next stay with us.
The home is a very positive and happy environment, helped by how light and bright it is. There is an ever-present sense of kindness, warmth and caring whether from the carers, the nurses, the dining room team, the cleaners or the many others in the wider team. The food is excellent and there are many activities for the residents, including trips out. I was delighted to hear that he'd been out to the pub with some other residents. It seems like one big happy family.
I have no hesitation recommending Guildford House
Staff are very patient, kind and address my Grandmother by name.
It is a very nice place with lots of good activities.
The garden is very nice and safe for the residents.
My grandmother is very happy here.
From the first day, Guildford House staff took her under their wing and welcomed her with great kindness and professionalism. Her stay, although difficult given her condition, was a wonderful example of humane and enjoyable interaction. Mum made friends in the short time she had left, and had many visitors to the wonderful, bright home. I knew little about the care sector before, but the Avery team showed that it can be glorious even through very difficult times.
Dear Robert, thank you for taking the time to write such a lovely review. It was a privilege getting to know your mother and caring for her during this time.
Due to his illness, my brother was only in Guildford House for a very short time, but we cannot think of one single thing that could have been done better. Without exception, every single member of staff we met and who looked after my brother was incredibly kind, respectful, patient, professional and considerate. Many of these amazing people were there when my mother was a resident here 7 years ago, and that experience was also fantastic. We can't thank their team enough for all they did, it was genuinely the very best we could have hoped for and more.
Thank you for taking the time to share your review. We are honoured to be the care provider of choice for both your mother and more recently your brother. It has been a privilege knowing them and caring for them.
We were so fortunate to have my mother as a resident of this Care Home for the last few weeks of her life. The exceptional care received by my mother and all the family, at this time, was given with such kindness and thoughtfulness.
Mum has lived in Guildford House for about a year and thoroughly enjoys it. The welcome on arrival from the concierge is friendly. Residents are sitting in the foyer lounge usually engaged in a planned activity, reading the daily news sheet or doing the quiz. There's always plenty going on. And in a spare moment, there is coffee and a cookie available. Care staff are attentive and pragmatic, with regular health checks recorded.
Visitors are always welcome and are welcome to join in the activities with their loved ones or to find somewhere quiet for a catch-up.
The food always looks lovely. There is always a choice and mum enjoys it.
At the time when we needed to move Mum into a home, in rather a rush, the process was fantastic. The staff were so helpful and constructive in working out how Mum could move in within a few days. They handled everything without any fuss, including the move from a temporary room to her permanent one when it was ready.
Thank you for taking the time and writing such a lovely review. It is a privilege to look after your loved one.
Mum stayed here for almost 4 years. She improved considerably after she arrived. That is down to the excellent care and activities available. She enjoyed the minibus outings. Also, the staff were friendly, and caring and nothing was too much trouble. As Mum's health declined the care staff went out of their way to make her life comfortable until the very end. And as a visitor, I couldn't have been made to feel more welcome.
She was transferred directly from Royal Surrey Hospital to Guildford House and her care was nothing short of immaculate. The staff are amazing. The doctor was more thorough than any I've experienced and on exit, after 4 weeks my mother's health and mental state were in the best place it's been in the last 5-10 years.
Guildford House are brilliant in every way, and this month in particular because it was the 1st year anniversary of my dad's passing. The carers nurture Mum, look after her social, emotional and health needs and always she knows she is loved. Most carers go above and beyond and the family feeling is obvious for both her and me. I cannot praise them enough!
My mother was diagnosed with dementia in 2018 and has been at the care home for the last three years. It was originally owned and managed by two other organisations and now Avery Healthcare. That has been the only frustrating factor - several ownership changes. However, this has not had any impact on the first-class service and excellent care that my mother receives. There has been little staff change during the changes of ownership and all staff from the management team, through to the activities team, care staff, nursing staff and catering are all very professional and extremely enthusiastic in everything they do. Guildford House is like a family home and I have a very friendly and caring relationship with staff. Any problems (as few as they are) are quickly addressed. Moving your loved one into a home is such a difficult decision, but for us, the move was 100% the right thing to do and the life my mother has since has been the best we could have hoped for under the circumstances.
We have found the facilities excellent and the staff all to be friendly and helpful.
The team here are immensely lucky to have located her, appointed her and made the job so attractive that she is still here through three changes of name and all the immense amount of hard work it has meant for her personally.
Throughout my personal working life with senior management roles in the NHS I have never come across anyone whose management skills match my own and I truly hope that when she retires, there will be a Guildford House who welcomes her with open arms ready and willing to give her the care she has enabled so many here to enjoy - including my twin sister and myself as a recent new resident.
She has a buoyant sense of humour, is shrewd, with a sense of justice, is totally honourable, dedicated and works far beyond the call of duty. If our numbers are now reaching undreamt of heights, all is due to the client liaison manager and her ability to lead a team so brilliantly.
Why she has not been head-hunted by another care company watching our success from afar, is a constant source of mystery to me but thank goodness for us that she chooses to stay.
When her salary is reviewed, she deserves a salary increase which lures her into staying here to the end of her working life and certainly, you should make your gratitude known to her every way that you can.
Recommend through a friend for respite care. This is my first experience of a care/nursing home and it has been 5 stars! More like a hotel. All the staff address my husband by name and with a very personal touch. I have felt relaxed about him being there. I will not hesitate to book a break again and have marked it for any further needs I may have for myself!
Clearly the professionals know what they are doing.
Our 'guest' was very well looked after.
Lucky - but sourced a room quickly.
We have nothing but praise for Guildford House.
Thank you for taking the time to review our home and services, and for becoming part of our community.
We have been very impressed with the care given to our father.
Food seems to have dropped off slightly e.g cakes. Choice in bistro dropped considerably. My father is a fairly difficult resident and some carers are better at dealing with him than others (the more mature the better). I think the activities staff are first rate. Nursing staff excellent. Sometimes feel number of carers to residents ratio could be higher, and sometimes a bit of a wait particularly at busy times like getting up in the morning. Do think it is very expensive. Overall happy with the service provided though.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 June 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Guildford House Care Home - Avery Collection.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Guildford House Care Home - Avery Collection.
Meet the Team (3)

I joined Signature in 2016 as a Dementia Care Manager and became General Manager in January 2023. I have always been passionate about Memory Care and have worked in similar environments as a manager. I enjoy working in the Signature at Guildford community. It is truly rewarding to work with an exceptional team and deliver high-quality care to our residents.

Starting my career as a carer has given me an invaluable insight into the complexities of delivering genuinely compassionate and professional support to seniors. I now support those families who are making the choice to join her for the first time.
No two sets of circumstances are the same but everyone benefits when the difficult, stressful and emotional process of moving to a new home is made smoother and easier. Sometimes it’s the small things that make the biggest difference.

Our principles of service ensure that our residents receive excellent care, which is something I am very passionate about. I have worked in both our assisted living and dementia neighbourhoods and feel very lucky to have met such lovely residents. I have particularly enjoyed listening to the stories about their interesting lives. My favourite part of my day is when I arrive at work and see the morning smiles on our residents' faces.”
Frequently Asked Questions about Guildford House Care Home - Avery Collection
What types of Care is Guildford House Care Home - Avery Collection registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Guildford House Care Home - Avery Collection have?
There are 71 Single Rooms and 15 Couples/Companion Rooms.
What are the Facilities & Services at Guildford House Care Home - Avery Collection?
Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Guildford House Care Home - Avery Collection to the centre of Guildford?
2.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Guildford House Care Home - Avery Collection to verify any information. View our terms and conditions. Guildford House Care Home - Avery Collection has an Enhanced Service -more info.