Guildford House Care Home - Avery Collection

The Astolat Business Park, Astolat Way, Peasmarsh, Guildford GU3 1NE
Review Us
9.8 80 Reviews
  • Guildford House Care Home - Avery Collection, Guildford
Guildford House Care Home provides residential care, nursing care, dementia care, and respite care in a stunning environment.

Guildford House Care Home offers a comprehensive package for the highest standards of care in Surrey, including person-centred care, community and companionship, and luxurious surroundings indoors and in the sunny gardens and patio areas.

A diverse range of stylish en-suite 1-bed or 2-bed rooms, available for single occupancy or couples, empowers residents to maintain independence with 24/7 support. Residents are also encouraged to decorate their rooms with keepsakes and mementos, fostering a true sense of a home away from home.

Convenient transport links facilitate easy access for family and friends to visit at any time, allowing them to enjoy the numerous amenities with residents. Guests can enhance their visit by indulging in a pampering session at the on-site hair and beauty salon or joining in for a film at the state-of-the-art cinema room.
Show Guildford House Care Home - Avery Collection on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 101 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £2100
  • Self-Funded Residential Dementia Care: £1600 – £1900
  • Self-Funded Nursing Care: £1685 – £2335
  • Self-Funded Nursing Dementia Care: £1835 – £2135

These prices are only a guideline, please contact Guildford House Care Home - Avery Collection to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Emma Meredith (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (15)

Guildford House Care Home - Avery Collection Reviews (80)

9.8

Guildford House Care Home - Avery Collection has a Review Score of 9.8 (9.782) out of 10, based on 22 reviews in the last 2 years.
Over all time Guildford House Care Home - Avery Collection has 80 reviews.

Overall Experience
  • 64
  • 14
  • 2
  • 0
  • 0
Date Published
  • 80
  • 3
  • 6
  • 22
  • 58
Reviewer Connection to Guildford House Care Home - Avery Collection
  • 32
  • 22
  • 8
  • 4
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 80, showing 21-40
Review from M G (Son of Resident) published on 28 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased, the staff are friendly and caring to all. I am told the food is very good and the bed comfortable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steve M (Son of Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We attended the family bing evening at the Guildford House Care Home and it was great. The events staff always deliver fun and interesting events that help to engage families and create a welcoming community/family spirit. They show a really high level of genuine care with residents and this is obvious
at these events.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C O (Daughter of Resident) published on 13 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent two and a half years at Guildford House, she passed away on 8/8/2023. She felt safe, cared for and happy to be there, from her initial welcome to her last day. The staff were kind, attentive and responsive, and would even pop in to see her when they had time, even if not called. I cannot
recommend Guildford House highly enough. From reception, to admin, to care, they are all great.
Reply from Andreea Fratila, Director of Community Relations at Guildford House Care Home - Avery Collection

Thank you for your kind words and taking the time to write the review. We are honoured to have cared for your mother and get to know her and her incredible life stories.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lisa A (Daughter of Resident) published on 19 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited for 171 consecutive days at different times of the day and evening... and at all times, my father was in immaculate condition. The care is exceptional. The whole 1st-floor team of carers, nurses, cleaners and handymen are tip-top. I can not thank them enough. They treated my father with the
utmost respect, used charm and humour to match his and generally were beyond patient and loving.
After visiting several homes, I found the person 1st helping me to be brilliant, and it was the only one that didn't smell... ever.
The place is full of life and joy thanks to the amazing entertainment team, who work so, so hard and always have a smile and a new novel idea to entertain.
Great sweeping entrance hall and clever use of bending corridors to stop it from looking like a hospital.
Onside physio blew all my expectations away by getting my father to walk after three months in a hospital bed.
100 out of 100.
Reply from Andreea Fratila, Reviews Team at Guildford House Care Home - Avery Collection

Thank you for taking the time to share your positive feedback with us. We are so glad to hear of your positive experience with Signature at Guildford and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and loved ones, and we are pleased to hear you have felt this too.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W W (Husband of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is in her eighties and, for some time, has suffered from Alzheimer's and incontinence. During the early stage of her illness, she wanted to stay at home, and we employed carers in the early morning at midday and in the evening to look after her. She gradually grew worse until finally, in August
2022, the carers could no longer cope with her problems and departed, leaving us to get an ambulance, but they refused to come. We were stunned. I visited "Signature" recently and was very impressed. I phoned them, and they replied, "give us half an hour, and we will have a room ready for her". After a quick check, she was taken to the dementia ward as she can no longer look after herself. In a few moments, she was in bed and in an attractive room surrounded by nurses and carers. She made steady progress. The nursing was excellent, and her carer was always keen to tell me of my wife's progress. She could not have had better care or attention. There were thirty carers in the dementia ward, attended by three nurses and about twelve carers. By comparison with the main part of the building, where there was a lot of activity, the dementia ward was a very calm area without pressure or stress. Most of the patients spent a lot of the day asleep whilst others listened to music or sang songs they remembered. Some, who were capable, went to places of interest in the minibus. At meal times, patients in wheelchairs went in first to a pleasant dining room and well-planned meals. Those who could no longer feed themselves were fed by a carer. Individual preferences were always noted and considered. For my wife and her time at
2Signature" was a very successful and enlightening experience.
Reply from Andreea Fratila, Client Liaison Manager at Guildford House Care Home - Avery Collection

Thank you for taking the time to share your positive feedback with us. We are so glad to hear of your positive experience with Signature at Guildford and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and loved ones and are pleased to hear you have felt this too.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Neil M (Son of Resident) published on 13 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been there for just over a year, and it is the right place for him now. It took him a while to integrate into the new way of life, but the staff are very good at "encouraging" residents to join in the many and varied activities. All aspects of the home are very good, and all the staff really
care.
Reply from Andreea Fratila, Manager at Guildford House Care Home - Avery Collection

Thank you for taking the time to share your positive feedback with us. We are so glad to hear of your positive experience with Signature at Guildford and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and loved ones and are pleased to hear you have felt this too. We look forward to seeing you on your next visit to the home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P H (Friend of Resident) published on 29 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lifelong friend has recently moved to the home, and I have visited on a few occasions so far. I have been impressed by the great facilities and genuinely friendly staff who I have met. My friend can be quite difficult to please, but he has really settled into his new home and reports he is being
very well looked after.
Reply from Signature Senior Lifestyle Signature Senior Lifestyle, Signature Senior Lifestyle at Guildford House Care Home - Avery Collection

Thank you for taking the time to share your positive feedback with us. We are so glad to hear of your positive experience of Signature at Guildford and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and loved ones and are pleased to hear you have felt this too. We look forward to seeing you on your next visit to the home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D W (Resident) published on 16 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with activities - "excellent" body presentation. Very friendly.
Call bell times are too long.
Very happy with rehab support.
Reply from Lynn Grafham, General Manager at Guildford House Care Home - Avery Collection

Thank you for your feedback and for taking the time to talk to me today regarding your thoughts. I am pleased that your issues have all been resolved satisfactorily and will continue to ensure that any concerns are dealt with promptly.
Regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Fiona R (Granddaughter of Resident) published on 25 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since having my grandma at Signature, she has settled and adapted to a different life, and this is with thanks to your amazing staff. As the years have gone by, her needs have increased, and the home has adapted so well, always fully supporting her. It is safe and so comforting knowing that Grandma
is always being looked after. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David S (Husband of Resident) published on 7 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
When it became clear that my wife needed residential care, a friend recommended Signature at Guildford. I am very glad he did, as both my wife and I are incredibly happy with the care she is receiving. The building is beautifully laid out and very comfortable, but it is the staff who make Signature
so special. They are very attentive and appear to have as much time as my wife needs. They are cheerful all the time, and nothing they are asked to do seems too difficult.
There are a number of customer-facing organisations that could learn a lot from the Signature philosophy, and I would confidently recommend them to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P D (Resident) published on 7 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We received kindness and amazing nursing and food. My husband was in the home with dementia, and I was able to go with him. I stayed until he died - everything was very professional and brilliant. He was looked after 24/7. I was able to go with him and stayed by his side until he died. I stayed for
a further two weeks afterwards to get used to my new circumstances. I did go home but seriously thought about going back myself as I am 75.
Reply from Signature at Guildford, Manager at Guildford House Care Home - Avery Collection

Thank you for your kind review; we are happy to pass along your comments to the team here at Signature at Guildford!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Liz B (Daughter of Resident) published on 3 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had been reluctant to move into a care home at first, but the staff were so kind and helpful she settled in quickly. All the staff went out of their way to explain things and to make her feel supported and welcome. The facilities are just what she needed with sufficient social activities, a lovely
restaurant and peace and quiet in her room when she needs it. I feel confident she is safe and well and that she will enjoy living there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S M (Wife of Resident) published on 2 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Signature is a very friendly, warm and kind care home and provides good entertainment, occupation and stimulation for the residents. It is as good a place to be when you need a lot of help and care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N J (Daughter of Resident) published on 2 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Signature did a wonderful job settling my parents into the care home when they arrived nearly 2-years ago. My parents are well enough to be able to report that the carers are genuinely caring and look after them very well, and that is certainly also the impression that I have. The building
itself and the accommodation are very comfortable and well run.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynn J (Daughter of Resident) published on 24 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The first time I stepped inside the door of Sunrise, I immediately felt there was a great atmosphere and a good buzz about the place. Management and staff couldn’t have been more helpful/understanding, and we knew this was the place for our dear Mam, who needed 24-hour nursing care.
Accommodation is
excellent, there's a beautiful garden for residents to relax in and a hive of activities and trips to enjoy.
All staff/carers/nurses and activities people were so kind to Mam and us - we visited every day and got to know them all by name and could see, daily, the amount of attention and care given to Mam. We joined in lots of the activities with Mam and the other residents; we were always made to feel welcome every single day and became part of the Sunrise community.
I can’t thank Sunrise enough for the wonderful, dignified care and kindness given to Mam throughout the last few months of her life. I would certainly recommend Sunrise to anyone looking for a care home for their loved one.
Reply from Lynn Grafham, General Manager at Guildford House Care Home - Avery Collection

We are thrilled with your positive experience and are so glad your mum has settled in so well to Sunrise of Guildford. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret P (Resident) published on 6 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I went into Sunrise for remedial care and respite for my husband, following a fall and breaking my left wrist. I admit to being reluctant to go but our son persuaded me because my husband and I both needed care. The accommodation was all I needed for a short stay and the carers were amazing. The residents
were very friendly and helpful. No complaints at all.
Reply from Lynn Grafham, General Manager at Guildford House Care Home - Avery Collection

Thank you for taking the time to review Sunrise of Guildford. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted you and your husband enjoyed your stay with us and looking forward to welcoming you back in the future if your requirements change.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard H (Son of Resident) published on 15 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents moved to the Guildford Sunrise home in September 2015 when they had both entered their 90's, and my mother continues to be a resident there.


Throughout this time, I have been impressed with the continuity and caring of the Sunrise staff. I believe they have lengthened my parent's lifespan

and made their last years a significantly happier experience than they might otherwise have been.


It is, of course, relevant to mention the COVID pandemic at this time, and the home has managed the crisis very carefully and successfully. A huge thank you and well done from me to the Sunrise team.

Reply from Lynn Grafham, General Manager at Guildford House Care Home - Avery Collection

Thank you for leaving us such a wonderful review; our team members will be thrilled to hear your positive feedback. Here at Sunrise of Guildford, we pride ourselves on understanding our residents needs to respect their independence and give a real sense of being at home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Geoff F (Son of Resident) published on 20 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose Sunrise of Guildford for my dad because they had been excellent in caring for my father-in-law some years ago. Sadly Dad was very poorly when he arrived from the hospital but the care, compassion and kindness he received during his stay and end of his life was exceptional. The staff even donned
their PPE and brought a cake and a lovely rendition of happy birthday for his 101st. We also hugely appreciated the kindness and consideration shown to us at such a tough time.
Reply from Lynn Grafham, General Manager at Guildford House Care Home - Avery Collection

Firstly, please accept our sincere condolences for your recent loss, and thank you for taking the time to share your experience of Sunrise of Guildford– particularly at such a difficult time. The team here are so grateful that your dad had such a positive experience of the home, and this extended to family members and friends.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sandra D (Daughter of Resident) published on 20 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent a few weeks at Sunrise of Guildford for end-of-life care. The facilities were excellent and the staff friendly and helpful. We were allowed to visit my Dad (following Covid-19 testing) on a regular basis as he was nearing the end of his life. The staff were compassionate and caring and
looked after Dad so well. My sister and I wish we could have persuaded him to move to the care home sooner as he would have enjoyed the great facilities on offer. When my Father passed away the staff couldn’t have been more helpful and said they had enjoyed getting to know my Dad in the short time he spent in their excellent care.
Reply from Lynn Grafham, General Manager at Guildford House Care Home - Avery Collection

Firstly, please accept our sincere condolences for your recent loss, and thank you for taking the time to share your experience of Sunrise of Guildford – particularly at such a difficult time. The team here are so grateful that your father had such a positive experience of the home, and this extended to family members and friends.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie E (Daughter of Resident) published on 9 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, 93, spent two and a half years at Sunrise but this week, sadly, we had to move her. I have nothing but praise for the staff at Sunrise for the way they looked after my mother during her time there. At mealtimes one of the staff, often the chef, would come and ask if everything was all right,
and bring her extra roast potatoes with a smile. The family, including great-grandchildren and dog, were always made welcome; we were able to share meals with her in the private dining room or had the choice of her room or any of five other pleasant sitting areas or the beautiful garden. She could not have had kinder or tenderer care from both the care and nursing staff; whoever passed by - management, admin, technical, laundry, or cleaning staff - all had a smile and a friendly word. Her birthday was celebrated; Christmas was a wonderfully full and happy period, with many entertainments, great food and beautiful decorations. Heartfelt, grateful thanks for such human kindness.
Reply from Lynn Grafham, General Manager at Guildford House Care Home - Avery Collection

Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Guildford and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.782)

Overview of Review Score

The Review Score of 9.8 (9.782) out of 10 for Guildford House Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.782 for Guildford House Care Home - Avery Collection is calculated as follows: ( (212 Excellents x 5) + (41 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 261 Ratings = 4.782
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Guildford House Care Home - Avery Collection is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 101 registered maximum number of service users is 20.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (11)

Meet the Team (3)

Emma

Emma Meredith

Job Title: General Manager Joined: 2016

I joined Signature in 2016 as a Dementia Care Manager and became General Manager in January 2023. I have always been passionate about Memory Care and have worked in similar environments as a manager. I enjoy working in the Signature at Guildford community. It is truly rewarding to work with an exceptional team and deliver high-quality care to our residents.

Andreea

Andreea Fratila

Job Title: Client Liaison Manager Joined: 2015

Starting my career as a carer has given me an invaluable insight into the complexities of delivering genuinely compassionate and professional support to seniors. I now support those families who are making the choice to join her for the first time.


No two sets of circumstances are the same but everyone benefits when the difficult, stressful and emotional process of moving to a new home is made smoother and easier. Sometimes it’s the small things that make the biggest difference.

Sam

Sam McCarthy

Job Title: Assisted Living Co-ordinator Joined: 2008

Our principles of service ensure that our residents receive excellent care, which is something I am very passionate about. I have worked in both our assisted living and dementia neighbourhoods and feel very lucky to have met such lovely residents. I have particularly enjoyed listening to the stories about their interesting lives. My favourite part of my day is when I arrive at work and see the morning smiles on our residents' faces.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Guildford House Care Home - Avery Collection to verify any information. View our terms and conditions. Guildford House Care Home - Avery Collection has an Enhanced Service - more info.