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Esher Manor Care Home - Avery Collection

42 Copsem Lane, Esher, Surrey KT10 9HJ
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I have always found the staff very friendly and helpful.Julian B(Son of Resident/Service User)
Esher Manor Care Home - Avery Collection, Esher
The staff have been outstanding in making her welcome and caring for her needsJonathan M(Son of Resident/Service User)
Esher Manor Care Home - Avery Collection, Esher
Esher Manor Care Home - Avery Collection, Esher

Welcome to Esher Manor, a haven for those seeking exceptional care and support services in a luxurious environment. The residence accommodates up to 83 residents, offering a variety of living spaces, including studio apartments, one-bedroom apartments, and one-bedroom deluxe apartments. Esher Manor offers dementia, respite and residential care.

Equipped with en-suite facilities and complemented by 24/7 available care services, each apartment is designed to exude a homelike ambience. The home's unwavering...  

Care Provided by Esher Manor Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,700 - £2,000£1,850 - £2,100
Residential Dementia Care£2,000 - £2,250£2,100 - £2,350

Our pricing is based on Room and Care, all meals, laundry, housekeeping, activities and bus trips are included. Hairdressing, Chiropody and Physio is an additional charge.

Contact Esher Manor Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Monika Siewierska (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (12)
  • Single Rooms with ensuite Wet Room (64)
  • Couples/Companion Rooms with ensuite Wet Room (12)

Esher Manor Care Home - Avery Collection Reviews (202)

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9.8

Esher Manor Care Home - Avery Collection has a Review Score of 9.8 (9.793) out of 10, based on 50 reviews in the last 2 years. Over all time Esher Manor Care Home - Avery Collection has 202 reviews.

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Showing 202 reviews matching selected criteria
Review from Deborah C (Daughter of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

Staff are caring and residents treated with respect. Communication between relatives and the home could be improved but overall, my parents are very well cared for.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Esher Team.

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Review from Robert H (Son of Resident) published on 12 January 2018 Submitted via Postal Card
Overall Experience

All round great experience for my father and for us as his family. If he wasn't going back to his own home, he would be staying here permanently. Thanks to all the staff, particularly the carers who are wonderful.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Esher Team.

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Review from Sarah A (Daughter of Resident) published on 12 January 2018 Submitted via Postal Card
Overall Experience

Every member of staff is really rather wonderful - they are all warm, helpful and very approachable. It is thanks to this fantastic team that my mother has settled well as she was extremely apprehensive about making the transition from her own home to a care home. The accommodation and all communal areas are head and shoulders above other care homes. The activities and entertainment are varied and well planned and every effort is made to accommodate all tastes and interests. I have every confidence and gain comfort from knowing that my mother is being cared for to the highest standard.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Esher Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Review from A S (Son of Resident) published on 22 December 2017 Submitted via Postal Card
Overall Experience

Mum has been here for four years. She often says how glad she feels that we found it for her. The staff are kind and respectful to her and generally care and keep her family up to date. She had a pleasant room which is well looked after and kept very clean. The food is good, varied and imaginative. We have had two minor health emergencies and I have seen how very quick and efficient the carers are to provide expert assistance.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Esher Team

Facilities
Care / Support
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Treated with Dignity
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Activities
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Review from Jane M (Daughter of Resident) published on 12 December 2017 Submitted via Postal Card
Overall Experience

My father has been a resident here for just over a year. He is very well cared for, he is very happy and content. It is a great relief to me to know that his medical needs are met to a high standard and I have complete confidence in the staff who care for him. Sunrise is a home from home.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Esher Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Safety / Security
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Value for Money
Review from M C (Son of Resident) published on 12 December 2017 Submitted via Postal Card
Overall Experience

Sunrise is a friendly and cosy home for the residents with plenty of things available to keep them occupied. Such as visitor talks, entertainers and excursions.

The apartments are comfortable and well appointed.

Comforting for the family to see their loved ones well looked after.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Esher Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ian C (Resident / Service User) published on 12 December 2017 Submitted via Postal Card
Overall Experience
I have been a resident here for several years now and have been involved with many of its activities. Indeed, I wish we had more opportunities to visit other locations. These included National Trust properties

My experience of Sunrise has been satisfactory although I have concerns about the management which have been rectified except we have not yet had an excellent activities manager.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Esher.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet E (Resident / Service User) published on 12 December 2017 Submitted via Postal Card
Overall Experience
Following an operation on my back nearly 10 years ago, I could not return home and was sent to a home locally in Surbiton. After 2 and a half years the home closed and I moved to another in Kingston. This was inconvenient for my daughter who found Sunrise, which was much easier for her.

Obviously, I would prefer to be in my own home, but I am perfectly comfortable here.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Esher Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S W (Daughter of Resident) published on 12 December 2017 Submitted via Postal Card
Overall Experience

We are very pleased overall with Sunrise. Most of the staff are lovely and caring. Occasionally information isn't passed onto carers when it should have been.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Esher Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P H (Son of Resident) published on 12 December 2017 Submitted via Postal Card
Overall Experience

Staff, food, comfort, cleanliness - all first class. A perfect place to spend your last years, nothing seems too much trouble.

Reply from Marketing, Digital Marketing Executive at Esher Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Esher Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H V (Friend of Resident) published on 20 September 2017 Submitted via Postal Card
Overall Experience

I think there are some great things about Sunrise. The staff seem to genuinely care and there are lots of activities. However, attention to detail for my friend is sporadic. She often forgets to wear her hearing aids and the staff repeatedly forget to remind her. I also take her for dinner and on occasion, despite me calling to remind them, they have forgotten and she ate a meal (as it's so early) when we had booked dinner. Otherwise, they are very good.

Reply from Lewis Sluman, Digital Marketing Executive at Esher Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Esher.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from G S (Daughter of Resident) published on 22 May 2017 Submitted via Postal Card
Overall Experience

The staff are very committed and overall, the care is satisfactory. My mother is a dementia resident, so sometimes there are communication difficulties with the staff talking through her care with me. I find the fees far too expensive.

Reply from UK Marketing, Marketing Assistant at Esher Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Esher.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Esher Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Quintin H (Son of Resident) published on 28 April 2017 Submitted via Postal Card
Overall Experience
Sunrise works extremely well for my mother. She has her own suite in which she has her own furniture which reminds her of earlier times in her life. The home does not smell (unlike most other we visited) and operates more like a long-term hotel.

It is excellent!

Reply from UK Marketing, Marketing Assistant at Esher Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Esher Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M G (Daughter of Resident) published on 28 April 2017 Submitted via Postal Card
Overall Experience

A warm and caring home where residents are treated with dignity. Lots of activities and outings with an afternoon "social" every day. A lovely dining room which is like a hotel restaurant and I'm informed by my mum that the food is very good. My mother has blossomed since moving in with renewed interest in life. For someone who's 95 that is very special for them.

Reply from UK Marketing, Marketing Assistant at Esher Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Esher Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter J (Son of Resident) published on 12 April 2017 Submitted via Postal Card
Overall Experience
When it became obvious that my mother could no longer look after herself, my wife looked for an assisted living home close by.
She found Sunrise of Esher, so we went to visit.
We were given a tour and we felt mum would be happy to have a suite.
We took her along to see for herself and she was happy to move in.
We found that the care she received was exemplary. The fifty or so residents have a high number of excellent carers to always be there to help. Mums rooms were on the ground floor, so no steps to trip her.
Dining was social and food excellent.
Is it expensive? yes. Is it value for money? absolutely.

Mum spent the last years of her life in the best possible place.

Reply from UK Marketing, Marketing Assistant at Esher Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Esher Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D E (Friend of Resident) published on 30 March 2017 Submitted via Postal Card
Overall Experience
My friend has been a resident of Sunrise of Esher for 4years. She celebrated her 100th birthday in 2016 and the home put on a very special birthday celebration for her.

Her room is cleaned regularly and the carers look after her well. She tells me that the food is excellent, she enjoys the trips out and the entertainment, this recently seems to be less frequent.

Reply from UK Marketing, Marketing Assistant at Esher Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Esher.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Esher Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elizabeth K (Relative of Resident) published on 11 October 2016 Submitted via Postal Card
Overall Experience

I selected Sunrise of Esher on the basis of personal recommendation for my relative who was suffering a decline in health and was practically immobile. Sunrise of Esher made a careful appraisal to establish the level of care required. My relative improved noticably under their care until her illness accelerated. She has enjoyed the social contact and activities, especially the outings I cannot fault the care given to my relative, especially in her final days. Sunrise of Esher worked in close collaboration with the hospital to make my relative comfortable. The home is clean and spacious. The staff are exemplary.

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Review from Margaret C (Resident / Service User) published on 10 October 2016 Submitted via Postal Card
Overall Experience
As soon as I entered Sunrise of Esher I felt comfortable and at home. Both the staff and the residents were friendly and happy to in any way.

I found it easy to settle in and after only a month I feel sure that Sunrise of Esher will be my home for the rest of my days. I particularly like the care taken to provide both physical and mental exercise for those who wish to partake in it. Companionship when needed but equally quiet places when required.

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Review from Ann B (Daughter of Resident) published on 28 September 2016 Submitted via Postal Card
Overall Experience

My father was well looked after during the time spent there while his full-time carer had a holiday. The staff were very friendly and attentive and he was encouraged to join in the activities and enjoyed them. I was also given good support from all the staff and found them very friendly and helpful. There was a lovely atmosphere and everyone was happy.

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Review from Kate W (Daughter of Resident) published on 26 September 2016 Submitted via Website
Overall Experience

My Mum needed to go into a care home to convalesce after major surgery. We visited several care homes within the area and Sunrise was definitely by far the best that we saw, the administration staff were fantastic and made the whole process so much easier. Mum had a really enjoyable stay, all the staff were so friendly and the food was fantastic. By the end of the two months, it felt like home and she was quite sad to leave.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 April 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Esher Manor Care Home - Avery Collection.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Esher Manor Care Home - Avery Collection.

Meet the Team (8)

Monika Siewierska
Monika SiewierskaJob Title:General ManagerJoined: 2013

I joined here as a Senior Care Assistant in 2013, progressed to Reminiscence Coordinator, managed the Assisted Living Department, and now I am overseeing both departments as a Deputy Manager since September 2019. I also supported the General Manager with Clinical Requirements and the Activities Coordinator with our Activities Programme. In August 2023 I was promoted to General Manager position.

I have been given the opportunity to develop my skills, learn and progress. I am a qualified physiotherapist with a hospital and private sector background. I hold Diploma Level 5 in Health and Social Care. I am passionate about care and dedicated to providing a high-quality service tailored to each person's individual needs. I am proud to be part of the Esher Team.

Biljana Ashfield
Biljana AshfieldJob Title:Deputy ManagerJoined: 2019

I joined Esher Manor as a Senior Care Assistant Wellbeing in February 2019. I was then promoted to Dementia Care Manager in November 2019. I have been working in the care sector since 2003, and I was originally a nurse in my home country. I have managed two Residential Care Homes previously, and I hold a Level 4 in Health and Social Care. I enjoy working with elderly people, especially those with dementia, and the smile on their faces gives me a sense of achievement. My priority is to have a good relationship with residents, their families and staff to ensure that they feel welcome and at home.

Donna Cunningham
Donna CunninghamJob Title:Residential Care ManagerJoined: 2025
I recently joined the Esher Manor Care Home Team in March 2025.
I have been working in the Care industry for over 20 years and thoroughly enjoy it.
I've had such a warm welcome from all Residents and Team Members at Esher Manor, and I look forward to getting to know all our lovely Residents and Family members.

I have completed my NVQ level 5, and am very passionate about end of life care.

Joanna Perry
Joanna PerryJob Title:Client Liaison ManagerJoined: 2019

Hi, I'm Joanna. I joined Esher Manor in February 2019 and can honestly say I have never looked back. Every day is a different day, and I have the privilege of helping families choose the right care home for their loved ones.

From the point that a family makes an enquiry to Esher Manor, I will be able to help with any questions whether it be for short-term respites or permanent care.

We love to get involved in Local Community projects at Esher Manor, so I'd love to hear from you if you're holding an event, or think we can help out.

Jane Wells
Jane WellsJob Title:Business Office CoordinatorJoined: 2019

I joined in March 2019. Before starting here, I worked within the public care sector as a Human Resources Assistant and finance and Payroll Manager for over 20 years. I enjoy getting to know residents, families and staff. I support the General Manager and office administration and my door is always open.

Arkadiusz Sliwa
Arkadiusz SliwaJob Title:Head ChefJoined: 2022

I joined Esher Manor in April 2022. I have previously worked within the group for 7 years altogether.

I'm a passionate cook with an eye for detail who has worked in the care sector since 2011, where I gained my knowledge, experience and qualifications.‘PASSION’ was always my top core value.

Cooking is an ‘ART’. As in art, you mix colours and a beautiful picture manifest so in cooking, you have to be creative, full of passion, and imaginative and your meals will be like a piece of art beautifully presented on the plate.

I'm excited to be part of the Avery Collection Family, working with our lovely residents and their families.

Dave Nicholson
Dave NicholsonJob Title:Maintenance ManagerJoined: 2021

I joined Esher Manor in June 2021 as a maintenance coordinator. It is my first time working in a caring environment, and I find it very rewarding. I look after the building, repairing or replacing what is broken whilst looking after everyone’s health and safety.

Iwona Kepinska-Wales
Iwona Kepinska-WalesJob Title:Dementia Care ManagerJoined: 2015
Hi, I'm Iwona and I love my role as Dementia Care Manager at Esher Manor Care Home.
I joined the company in 2015, and I'm delighted to say that I work in such a wonderful caring environment.
My passion is elderly care, everyone is unique and has an interesting story to tell.
I always try my best to make sure that our Residents receive the best care and that all of our Team Members feel valued.

I am privileged to have such a fantastic team, making the environment warm and friendly, and a home from home for us too.

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