Esher Manor Care Home - Avery Collection

42 Copsem Lane, Esher KT10 9HJ
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9.8 177 Reviews
  • Esher Manor Care Home - Avery Collection, Esher
Welcome to Esher Manor, a haven for those seeking exceptional care and support services in a luxurious environment. The residence accommodates up to 83 residents, offering a variety of living spaces, including studio apartments, one-bedroom apartments, and one-bedroom deluxe apartments. Esher Manor offers dementia, respite and residential care.

Equipped with en-suite facilities and complemented by 24/7 available care services, each apartment is designed to exude a homelike ambience. The home's unwavering commitment to resident care is demonstrated through a dedicated team of fully qualified professionals who ensure compassionate and dignified assistance.

Embracing couples and companions, the home prioritises well-being, comfort and joy.

The person-centric approach sets the home apart, crafting individual care plans that evolve with residents’ needs. For those requiring dementia care in Esher, the expertly trained team specialises in supporting individuals with cognitive disorders like Alzheimer’s.

Esher Manor is not just a care home. It is a warm and inviting community. From thoughtfully decorated interiors to a vibrant atmosphere, residents immediately feel at home. Enjoy remarkable facilities, including a cosy cinema, a private dining room, and beautifully landscaped gardens.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £2000
  • Self-Funded Residential Dementia Care: £1850 – £2000
  • RESPITE Self-Funded Residential Care: £1650 – £2100
  • RESPITE Self-Funded Residential Dementia Care: £1950 – £2100

Our pricing is based on Room and Care, all meals, laundry, housekeeping, activities and bus trips are included. Hairdressing, Chiropody and Physio is an additional charge.

These prices are only a guideline, please contact Esher Manor Care Home - Avery Collection to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Monika Siewierska (General Manager)

Local Authority / Social Services

Admission Criteria

  • Private, LA Funded With Top Up
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (12)
  • Single Rooms with ensuite Wet Room (64)
  • Couples/Companion Rooms with ensuite Wet Room (12)

Esher Manor Care Home - Avery Collection Reviews (177)

Total of 177, showing 21-40
9.8

Esher Manor Care Home - Avery Collection has a Review Score of 9.8 (9.767) out of 10, based on 54 reviews in the last 2 years. Over all time Esher Manor Care Home - Avery Collection has 177 reviews.

Overall Experience

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Date Published

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Review from Andrew S (Son of Resident) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to extend our heartfelt gratitude to everyone at Esher Manor for the wonderful care provided to our mother over the past five years. From our very first visit, we felt welcomed by the attentive and professional team and by the warm atmosphere. Each visit was a pleasure, and we always felt
reassured knowing mum was in such compassionate hands.
The dedication and empathy shown by the staff brought us comfort, especially as mum's needs evolved. It meant so much to know that even as her physical abilities diminished, she continued to receive such respectful and considerate care. The kindness and attentiveness of the team never wavered, and this care extended to our family, making us feel valued and supported.
Having the opportunity to host family celebrations in the private dining room was an unexpected yet much appreciated feature. These gatherings allowed us to create cherished memories in a warm, familiar setting, and we are grateful to the team for organizing this.

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Review from D L (Friend of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I booked my friend for a week of respite, another friend is already staying with you, so I knew first hand it was very good indeed. My friend enjoyed her stay, and when she needs permanent care I hope she will choose Esher Manor. It was all excellent thank you

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Esher Manor. We are delighted that your friend enjoyed her stay with us on respite, and hope to see her again in the future.

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Review from J S (Daughter of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents moved into Esher Manor when my dad realised he could no longer care for my mum in their "Senior Living" apartment as it became apparent that his health was deteriorating. They were welcomed with open arms and I was struck by how the carers really did care and how all the staff made, not only
my parents, but my whole family feel like the extended family of Esher Manor.
Sadly my dad passed away suddenly and unexpectedly within weeks of arriving and the staff couldn't have been kinder and more supportive. They were wonderful and genuinely felt the sadness that we were going through. My mum was cared for with such sensitivity through her period of deep grief and I would often just wander in and a carer would be at my mum's side holding her hand and picking a rose off the rose bush for her. Esher Manor is such a wonderful and happy place and I shall be forever grateful.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to write a review for Esher Manor. We really appreciate your kind words, and we are delighted that we are are all able to be supportive for you and your family.

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Review from Andy D (Son of Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was faced with the difficult situation of arranging care for my father, who is 93 years old. After 67 years of living in the same house, the move was going to be stressful for him. We viewed other care homes in the area but from first walking in the doors my father felt at home and was made welcome.
He had a lovely guided tour showing different options of accommodation and everything was explained clearly. He picked a room and on the first day of moving in the staff went the extra mile to make sure everything suited his needs. He has now been at the home for two months and settled in well. He loves the excellent meals and has found all the staff helpful and caring. I can honestly say choosing a residential home for my 93-year-old father who lived in the same home for 67 years was made easy after my first experience walking in the door and talking to the staff we had made a good choice
Thank you for caring for my dad

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Review from S G (Sister of Resident) published on 22 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with Esher Manor Care Home. My brother has been staying there for several months. He has a lovely room. The staff are always friendly and helpful and the food is very good. I feel he is being well looked after and he tells me he is happy there.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Esher Manor, we really appreciate your comments and are delighted that your brother has settled well into the community.

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Review from J S (Daughter of Resident) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has lived at Esher Manor for 2 years. We initially needed care at short notice; we had been unhappy with care at another home, and from the moment we made contact, I knew we wouldn't regret the move. All staff are genuinely warm and friendly; they care about their residents not just as clients
but as if they were their own family. Nothing is ever too much trouble; staff regularly go above and beyond their remit in terms of 'remembering the little things' and checking in when they know I can't. They all give their best to make sure dad has as good a day as possible. Another benefit was that those with dementia and those without resided on different floors. This means my dad is able to socialise with people who don't have dementia which was a particularly important consideration. The fees aren't low and the food could do with a revamp but any mistakes (which are inevitable in life) are always brought to our attention quickly. I wouldn't hesitate to recommend Esher Manor - 100% happy!

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Esher Manor. We really appreciate your comments and look forward to seeing you visit the Community.

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Review from J H (Relative of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always beautifully presented public spaces make things cheerful. The staff always cheerful and helpful. Outside areas are beautifully kept. Activities are plentiful and stimulating.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Esher Manor, we really appreciate your comments and look forward to seeing you on your next visit.

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Review from N P (Daughter of Resident) published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has settled in really well here the staff are lovely and very caring and kind. The facilities and activities are varied and interesting but they aren't forced upon people. The food is generally very good with a varied choice.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Esher Manor Care Home. We are delighted that your father has settled well at the home, and enjoys the activities.

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Review from J C (Daughter-in-law of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything about Esher Manor is very inviting for residents and care is reassuring for the family.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Esher Manor, we really appreciate your comments.

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Review from Sarah B (Niece of Resident) published on 1 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can highly recommend Esher Manor Care Home. My uncle moved here after a spell in hospital two years ago, and he was never happier! After another brief spell in hospital in May this year, he chose to have palliative care 'at home' - which was at Esher Manor - and they truly looked after him right to
the end. The staff are kind and helpful, and their care was exceptional. The food was excellent. His room was light and airy, with a small kitchen and study area. The reception areas are lovely and always felt cheerful with people coming and going, or just chatting in the cafe. We feel rest assured that he was in the right place!

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for reviewing Esher Manor for your Uncle, it was a great pleasure for the Team at Esher Manor to look after him.

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Review from C D (Friend of Resident) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a delight to visit our good friend and see how caring the staff treated her. There was no pressure of time, complete patience and kindness and as visitors we were offered a delicious cup of coffee with biscuits and even an invitation to stay for lunch. Our friend was helped to a quiet room so
we could speak privately and be heard. No wonder she was in such excellent form!

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Esher Manor. We are delighted that you enjoyed your visit, and we look forward to you visiting again soon.

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Review from C B (Son of Resident) published on 28 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I think the home is a very pleasant place to be. The rooms are excellent and make the residents feel at home, especially with the addition of the small kitchen. I think the staff are friendly and do what they can to make the residents comfortable. Personally, I have found the admin/interaction/communication
only average. I've had to request invoices each month even though I am the registered recipient. I am looking after my mother's finances, so having the invoices on time is important to me. I've also found it hard to get clear responses to some items raised, or not see a follow-up to a conversation where it was agreed someone would progress an item and then I don't hear anything more. However, overall I'm pleased that I selected Esher Manor for my mother.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for taking the time to review Esher Manor. We are delighted that your mother has settled well at the home. We apologise for the issues you have had regarding invoicing which come from Head Office and not branch, and will look into this matter with urgency.

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Review from G L (Son of Resident) published on 28 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Esher Manor is an excellent care home, they have looked after our mum since December 2023, and have helped her to settle in. Mum’s medical needs are seen to and nothing gets overlooked, the staff are very caring helpful and keep us up to date on any changes. There are many activities and entertainment
during the week. The dining is excellent with good choices. There is also a bistro where you can have a coffee in a relaxed atmosphere with mum when we visit. We feel happier now that mum is being looked after by a great team.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for taking the time to review Esher Manor. We are delighted that your mum has settled well into the community and look forward to seeing you on your next visit to the home.

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Review from Tracy B (Niece of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So this will not be enough space to express my gratitude to the team at Esher Manor but it will go some way. Every time myself and my husband visit my aunt at Esher Manor which is frequently, we are left astounded by the level of care from everyone, the warm welcome we receive, and the fact the staff
go out of their way to do anything for us but most importantly for making my aunty feel safe and happy. The change in her has been remarkable! It's so wonderful to see her so happy and content. Thank you does not seem enough but it comes from the bottom of my heart.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to send a review for Esher Manor. We are delighted that your aunty has settled in so well. Thank you for sharing your experience, and we look forward to seeing you on your next visit.

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Review from N P (Daughter of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely rooms, good variety of food options along with great facilities and amazing staff. It gave me peace of mind knowing my mum was being cared for to such a high standard. I would highly recommend it.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for taking the time to complete a review for Esher Manor. We really appreciate your comments which will be shared with the team.

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Review from J M (Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the second visit to Esher Manor. I am here to give my diabetic 93-year-old husband a break. However, the family felt it would be better if he joined me here. All the carers are kind, patient and very obliging even new recruits and agency people. I was given a suite that was comfortable and complete
with a fridge, kettle, television and a lovely double mattress (bliss). After my last visit of 13/14 weeks, I had put on 3 stones due to all the super food.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for taking the time to review Esher Manor. We are delighted that you returned as a resident really appreciate your review.

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Review from Kate M (Daughter of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Esher Manor Care Home is a pleasure to visit when seeing my Mum.
The home is warm, welcoming and with exceptional friendly and distinctive service. The home is safe and secure and displays a high duty of care towards all residents. The home is well led and feedback is always welcomed. The home is kept
to a very high level of cleanliness and kept very tidy, and you can see and feel these efforts when you go around any part of the home.


The care and support is outstanding and you are treated with dignity, respected as an individual, and treated with compassion at all times. The care is responsive and supportive and wellbeing is at the forefront. There is lots of variety of activities and outings that caters for all needs. The garden grounds are beautiful and well-maintained. The home is very well maintained and finished with quality and classy furnishing. Laundry service is of high quality with fresh smelling and well pressed clothes/sheets.
It's just a Fabulous Home!

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Esher Manor. The Team at Esher Manor are really appreciative of your comments, and look forward to family and friends visiting our home. We look forward to seeing you on your next visit.

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Review from A T (Respite Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been fortunate to find Esher Manor for respite care for my Mother after she came out of the hospital. The care and support she has received have been excellent, and being so well-supported has enabled her to recover without the stresses and strains of managing day-to-day life. As she has regained
her strength, she has been helped and encouraged to do more, and she is getting used to going out and about again, knowing she has the safety net of the home to return to as long as she needs it. All the staff we have met have been superb, and from our family’s perspective, the arrangement has taken away our worries that she might struggle to manage on her own. Whether for permanent or temporary care support, we would highly recommend Esher Manor.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for taking the time to review Esher Manor, we are delighted that we have been able to support your mother with her respite care.

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Review from Sue T (Daughter of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went in for 2 weeks respite, stayed 4 weeks before having to go to hospital. Sadly, couldn’t return due to them not being able to have oxygen which Mum needed. Whilst in their care, the staff were lovely and saw the same faces which was good. Food was excellent and Mum enjoyed the piano players
and singers that entertained a couple of times a week.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for your kind words for the team at Esher Manor.

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Review from D R (Son of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum went in to Esher Manor for a 6 week respite stay, Choice of rooms were available. Lovely room and common areas - nicely decorated. Staff are very friendly and treated her well. Would not hesitate to recommend.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

The Team at Esher Manor are delighted that we were able to support your mum with her respite care and really value your feedback.

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Current Review Score: 9.8 (9.767)

Overview of Review Score

The Review Score of 9.8 (9.767) out of 10 for Esher Manor Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 54 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.767 for Esher Manor Care Home - Avery Collection is calculated as follows: ( (519 Excellents x 5) + (86 Goods x 4) + (18 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 630 Ratings = 4.767

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Esher Manor Care Home - Avery Collection is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 53 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

Meet the Team (10)

Monika

Monika Siewierska

Job Title: General Manager

Joined: 2013

I joined here as a Senior Care Assistant in 2013, progressed to Reminiscence Coordinator, managed the Assisted Living Department, and now I am overseeing both departments as a Deputy Manager since September 2019. I also supported the General Manager with Clinical Requirements and the Activities Coordinator with our Activities Programme. In August 2023 I was promoted to General Manager position.


I have been given the opportunity to develop my skills, learn and progress. I am a qualified physiotherapist with a hospital and private sector background. I hold Diploma Level 5 in Health and Social Care. I am passionate about care and dedicated to providing a high-quality service tailored to each person's individual needs. I am proud to be part of the Esher Team.

Biljana

Biljana Ashfield

Job Title: Deputy Manager

Joined: 2019

I joined Signature at Esher as a Senior Care Assistant Wellbeing in February 2019, I was then promoted to Dementia Care Manager in November 2019. I have been working in the care sector since 2003 and I was originally a nurse in my home country. I have managed two Residential Care Homes previously and I hold Level 4 in Health and Social Care. I enjoy working with elderly people, especially with dementia and the smile on their faces gives me a sense of achievement. My priority is to have a good relationship with residents, their families and staff to ensure that they feel welcome and at home.

Donna

Donna Cunningham

Job Title: Residential Care Manager

Joined: 2025

I recently joined the Esher Manor Care Home Team in March 2025.
I have been working in the Care industry for over 20 years and thoroughly enjoy it.
I've had such a warm welcome from all Residents and Team Members at Esher Manor, and I look forward to getting to know all our lovely Residents and Family members.
I have completed my NVQ level 5, and am very passionate about end of life care.

Joanna

Joanna Perry

Job Title: Client Liaison Manager

Joined: 2019

Hi, I'm Joanna. I joined Esher Manor in February 2019 and can honestly say I have never looked back. Every day is a different day, and I have the privilege of helping families choose the right care home for their loved ones.


From the point that a family makes an enquiry to Esher Manor, I will be able to help with any questions whether it be for short-term respites or permanent care.


We love to get involved in Local Community projects at Esher Manor, so I'd love to hear from you if you're holding an event, or think we can help out.

Jane

Jane Wells

Job Title: Business Office Coordinator

Joined: 2019

I joined in March 2019. Before starting here, I worked within the public care sector as a Human Resources Assistant and finance and Payroll Manager for over 20 years. I enjoy getting to know residents, families and staff. I support the General Manager and office administration and my door is always open.

Arkadiusz

Arkadiusz Sliwa

Job Title: Head Chef

Joined: 2022

I joined Esher Manor in April 2022. I have previously worked within the group for 7 years altogether.


I'm a passionate cook with an eye for detail who has worked in the care sector since 2011, where I gained my knowledge, experience and qualifications.‘PASSION’ was always my top core value.


Cooking is an ‘ART’. As in art, you mix colours and a beautiful picture manifest so in cooking, you have to be creative, full of passion, and imaginative and your meals will be like a piece of art beautifully presented on the plate.


I'm excited to be part of the Avery Collection Family, working with our lovely residents and their families.

Dave

Dave Nicholson

Job Title: Maintenance Manager

Joined: 2021

I joined Signature at Esher in June 2021 as a maintenance coordinator. It is my first time working in a caring environment and I find it very rewarding. I look after the building repairing or replacing what is broken whilst looking after everyone’s health and safety.

Cliff

Cliff Owens

Job Title: Hospitality Manager

Joined: 2022

Starting out in the kitchen, I have been fortunate to build my career from kitchen Commis Chef to General Manager within four and five-star hotels in both the private and branded sectors.


Along the way I have been able to travel extensively both in the UK and Internationally, working alongside many creative individuals, teams and cultures. My journey has also included hotel openings, rebranding, concept development and major renovations.


I am now excited to take my next career step into the healthcare sector, something I have been considering since closing down Hendon Hall as a hotel and prior to handing over to Signature at the beginning of 2019, and know my passion for people, food and service will transition smoothly across from hotels.


I am looking forward to learning new skills, getting to know all the residents and their families, as well as supporting and working with, the very experienced and caring team here at Esher.

Jerry

Jerry Lewis

Job Title: Activities Co-Ordinator

Joined: 2025

I have worked as an Activities Wellbeing lead for 6 years, gaining experience of providing a holistic portfolio of activities.
My previous career within the creative sectors and education, have provided me with transferable skills for planning and creating activities, along with the people skills to build rapport with a diverse range of Residents.
I have a strong background working with Community groups, hosting inter-generational projects, and local events.


I look forward to building upon the existing provision of activities, and working with the Esher Manor local Community for new events and outings for our Residents.

Iwona

Iwona Kepinska-Wales

Job Title: Dementia Care Manager

Joined: 2015

Hi, I'm Iwona and I love my role as Dementia Care Manager at Esher Manor Care Home.
I joined the company in 2015, and I'm delighted to say that I work in such a wonderful caring environment.
My passion is elderly care, everyone is unique and has an interesting story to tell.
I always try my best to make sure that our Residents receive the best care and that all of our Team Members feel valued.
I am privileged to have such a fantastic team, making the environment warm and friendly, and a home from home for us too.

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