Our pricing is based on Room and Care, all meals, laundry, housekeeping, activities and bus trips are included. Hairdressing, Chiropody and Physio is an additional charge.
These prices are only a guideline, please contact Esher Manor Care Home - Avery Collection to find out the exact price for your requirements.
Esher Manor Care Home - Avery Collection has a Review Score of 9.8 (9.767) out of 10, based on 54 reviews in the last 2 years. Over all time Esher Manor Care Home - Avery Collection has 177 reviews.
Review from Jonathan M (Son of Resident) published on 27 June 2022
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Overall Experience
5.0 out of 5
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection
Thank you so much for your wonderful review. We are delighted that your mother has settled into Signature At Esher and is enjoying all the opportunities for activities and socializing.
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Review from A O (Brother of Resident) published on 31 May 2022
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5.0 out of 5
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection
Thank you so much for your lovely review and overall experience of Signature At Esher.
We hope you will be visiting us again soon.
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Review from George P (Relative of Resident) published on 30 May 2022
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Overall Experience
5.0 out of 5
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection
Thank you for your wonderful review. We are so pleased that you are enjoying your time as a resident, and we are delighted to receive such great feedback.
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Review from M H (Friend of Resident) published on 10 May 2022
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5.0 out of 5
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection
Thank you so much for taking the time to complete a review and for the wonderful comments. We look forward to seeing you visit soon.
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Review from Brydon N (Son of Resident) published on 6 May 2022
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5.0 out of 5
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection
Thank you so much for your wonderful review and your continuing support.
We hope to see you visiting very soon.
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Review from Jennifer B (Daughter of Resident) published on 6 May 2022
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4.0 out of 5
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection
Thank you so much for your lovely review and your continuing support.
We're sorry to hear that your father has mislaid his hearing aids and glasses, but we will look to see if there is a way we can reduce this happening.
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Review from Julia W (Niece of Resident) published on 11 April 2022
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Overall Experience
5.0 out of 5
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection
Dear Julia, thank you so much for submitting your review for Signature At Esher.
We really appreciate your wonderful comments.
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Review from Anne N (Daughter of Resident) published on 2 March 2022
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Overall Experience
5.0 out of 5
Reply from Signature at Esher, Customer Team at Esher Manor Care Home - Avery Collection
Thank you for taking the time to review Signature at Esher. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your father stay with us and looking forward to welcoming them back in the future. Thank you for your kind words.
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Review from W B (Resident) published on 24 February 2022
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4.0 out of 5
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Review from Karen C (Sister-in-law of Resident) published on 19 January 2022
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5.0 out of 5
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Review from James A (Son of Resident) published on 24 November 2021
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Overall Experience
5.0 out of 5
Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Esher – particularly at such a difficult time. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
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Review from Julia O (Daughter of Resident) published on 24 November 2021
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5.0 out of 5
Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection
We are thrilled with your positive experience and are so glad your mother has settled in so well to Sunrise of Esher. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.
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Review from K I (Son of Resident) published on 8 November 2021
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5.0 out of 5
Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection
We are so glad to hear about your positive experience of Sunrise of Esher and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members.
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Review from Naomi B (Friend of Resident) published on 8 November 2021
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5.0 out of 5
Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection
At Sunrise of Esher, our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team, we strive to achieve a sociable and comfortable community our residents can call home.
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Review from V B (Son of Resident) published on 4 November 2021
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Overall Experience
5.0 out of 5
Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection
Sunrise of Esher appreciates moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased your mother has settled in well.
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Review from Sian M (Daughter of Resident) published on 21 October 2021
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2.0 out of 5
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Review from J S (Son of Resident) published on 9 September 2021
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Overall Experience
5.0 out of 5
Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Esher. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
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Review from Anne B (Resident) published on 25 August 2021
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Overall Experience
5.0 out of 5
Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection
Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Esher, and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise, we believe this creates a relaxed and friendly environment for our residents to call home, and we are so glad you have settled in well and feel cared for.
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Review from Philippa P (Daughter of Resident) published on 25 August 2021
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5.0 out of 5
Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection
The team here at Sunrise of Esher would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference to your mother's care.
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Review from Jillian A (Daughter of Resident) published on 18 August 2021
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Overall Experience
5.0 out of 5
Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Esher – particularly at such a difficult time. The team here are so grateful that your mother had such a positive experience of the home, and this extended to family members and friends. Your kind words are deeply appreciated and will be passed on to the team.
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The Review Score of 9.8 (9.767) out of 10 for Esher Manor Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 54 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.767 for Esher Manor Care Home - Avery Collection is calculated as follows: ( (519 Excellents x 5) + (86 Goods x 4) + (18 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 630 Ratings = 4.767
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Esher Manor Care Home - Avery Collection is based on 53 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 53 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Apr 2023
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Job Title: General Manager
Joined: 2013
I joined here as a Senior Care Assistant in 2013, progressed to Reminiscence Coordinator, managed the Assisted Living Department, and now I am overseeing both departments as a Deputy Manager since September 2019. I also supported the General Manager with Clinical Requirements and the Activities Coordinator with our Activities Programme. In August 2023 I was promoted to General Manager position.
I have been given the opportunity to develop my skills, learn and progress. I am a qualified physiotherapist with a hospital and private sector background. I hold Diploma Level 5 in Health and Social Care. I am passionate about care and dedicated to providing a high-quality service tailored to each person's individual needs. I am proud to be part of the Esher Team.
Job Title: Deputy Manager
Joined: 2019
I joined Signature at Esher as a Senior Care Assistant Wellbeing in February 2019, I was then promoted to Dementia Care Manager in November 2019. I have been working in the care sector since 2003 and I was originally a nurse in my home country. I have managed two Residential Care Homes previously and I hold Level 4 in Health and Social Care. I enjoy working with elderly people, especially with dementia and the smile on their faces gives me a sense of achievement. My priority is to have a good relationship with residents, their families and staff to ensure that they feel welcome and at home.
Job Title: Residential Care Manager
Joined: 2025
I recently joined the Esher Manor Care Home Team in March 2025.
I have been working in the Care industry for over 20 years and thoroughly enjoy it.
I've had such a warm welcome from all Residents and Team Members at Esher Manor, and I look forward to getting to know all our lovely Residents and Family members.
I have completed my NVQ level 5, and am very passionate about end of life care.
Job Title: Client Liaison Manager
Joined: 2019
Hi, I'm Joanna. I joined Esher Manor in February 2019 and can honestly say I have never looked back. Every day is a different day, and I have the privilege of helping families choose the right care home for their loved ones.
From the point that a family makes an enquiry to Esher Manor, I will be able to help with any questions whether it be for short-term respites or permanent care.
We love to get involved in Local Community projects at Esher Manor, so I'd love to hear from you if you're holding an event, or think we can help out.
Job Title: Business Office Coordinator
Joined: 2019
I joined in March 2019. Before starting here, I worked within the public care sector as a Human Resources Assistant and finance and Payroll Manager for over 20 years. I enjoy getting to know residents, families and staff. I support the General Manager and office administration and my door is always open.
Job Title: Head Chef
Joined: 2022
I joined Esher Manor in April 2022. I have previously worked within the group for 7 years altogether.
I'm a passionate cook with an eye for detail who has worked in the care sector since 2011, where I gained my knowledge, experience and qualifications.‘PASSION’ was always my top core value.
Cooking is an ‘ART’. As in art, you mix colours and a beautiful picture manifest so in cooking, you have to be creative, full of passion, and imaginative and your meals will be like a piece of art beautifully presented on the plate.
I'm excited to be part of the Avery Collection Family, working with our lovely residents and their families.
Job Title: Maintenance Manager
Joined: 2021
I joined Signature at Esher in June 2021 as a maintenance coordinator. It is my first time working in a caring environment and I find it very rewarding. I look after the building repairing or replacing what is broken whilst looking after everyone’s health and safety.
Job Title: Hospitality Manager
Joined: 2022
Starting out in the kitchen, I have been fortunate to build my career from kitchen Commis Chef to General Manager within four and five-star hotels in both the private and branded sectors.
Along the way I have been able to travel extensively both in the UK and Internationally, working alongside many creative individuals, teams and cultures. My journey has also included hotel openings, rebranding, concept development and major renovations.
I am now excited to take my next career step into the healthcare sector, something I have been considering since closing down Hendon Hall as a hotel and prior to handing over to Signature at the beginning of 2019, and know my passion for people, food and service will transition smoothly across from hotels.
I am looking forward to learning new skills, getting to know all the residents and their families, as well as supporting and working with, the very experienced and caring team here at Esher.
Job Title: Activities Co-Ordinator
Joined: 2025
I have worked as an Activities Wellbeing lead for 6 years, gaining experience of providing a holistic portfolio of activities.
My previous career within the creative sectors and education, have provided me with transferable skills for planning and creating activities, along with the people skills to build rapport with a diverse range of Residents.
I have a strong background working with Community groups, hosting inter-generational projects, and local events.
I look forward to building upon the existing provision of activities, and working with the Esher Manor local Community for new events and outings for our Residents.
Job Title: Dementia Care Manager
Joined: 2015
Hi, I'm Iwona and I love my role as Dementia Care Manager at Esher Manor Care Home.
I joined the company in 2015, and I'm delighted to say that I work in such a wonderful caring environment.
My passion is elderly care, everyone is unique and has an interesting story to tell.
I always try my best to make sure that our Residents receive the best care and that all of our Team Members feel valued.
I am privileged to have such a fantastic team, making the environment warm and friendly, and a home from home for us too.
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