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Esher Manor Care Home - Avery Collection

42 Copsem Lane, Esher, Surrey KT10 9HJ
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I have always found the staff very friendly and helpful.Julian B(Son of Resident/Service User)
Esher Manor Care Home - Avery Collection, Esher
The staff have been outstanding in making her welcome and caring for her needsJonathan M(Son of Resident/Service User)
Esher Manor Care Home - Avery Collection, Esher
Esher Manor Care Home - Avery Collection, Esher

Welcome to Esher Manor, a haven for those seeking exceptional care and support services in a luxurious environment. The residence accommodates up to 83 residents, offering a variety of living spaces, including studio apartments, one-bedroom apartments, and one-bedroom deluxe apartments. Esher Manor offers dementia, respite and residential care.

Equipped with en-suite facilities and complemented by 24/7 available care services, each apartment is designed to exude a homelike ambience. The home's unwavering...  

Care Provided by Esher Manor Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,700 - £2,000£1,850 - £2,100
Residential Dementia Care£2,000 - £2,250£2,100 - £2,350

Our pricing is based on Room and Care, all meals, laundry, housekeeping, activities and bus trips are included. Hairdressing, Chiropody and Physio is an additional charge.

Contact Esher Manor Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Monika Siewierska (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (12)
  • Single Rooms with ensuite Wet Room (64)
  • Couples/Companion Rooms with ensuite Wet Room (12)

Esher Manor Care Home - Avery Collection Reviews (202)

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9.8

Esher Manor Care Home - Avery Collection has a Review Score of 9.8 (9.793) out of 10, based on 50 reviews in the last 2 years. Over all time Esher Manor Care Home - Avery Collection has 202 reviews.

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Showing 202 reviews matching selected criteria
Review from Quentin T (Son of Resident) published on 14 July 2023 Submitted via Website
Overall Experience

Mum was in the REM suite (for those with dementia) and had a decent haircut whilst there. The staff are attentive and caring, with great care taken over medication. There are no restrictions that I noticed on visiting hours and on several visits, I noticed that some form of entertainment had been provided for the residents.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Thank you for your feedback and it is lovely to have your mum on regular respites. We are looking forward to assisting you next time.

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Review from Rosemary S (Resident / Service User) published on 30 April 2023 Submitted via Postal Card
Overall Experience

In December 2022, I had a sudden acute problem with the hip replaced in 2012. Unable to walk, I was given a wheelchair, and within days, saw the doctor and had an X-ray and an appointment with a physio to discuss the results. The staff were very caring, helped me on request and with my permission, the wheelchair was liberally decorated with tinsel, a nice humorous Signature touch. When I was unsure about using it for a surgery appointment, I was given what was described as a "serious" one for the occasion! Fortunately, the problem was resolved with time and exercise. The experience showed how well and quickly the staff responded to my needs and, also introduced a bit of fun with my approval.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

The team @ Signature at Esher are delighted that you are back to strength following your hip issue at Christmas. Thank you for taking the time to write a review for Signature at Esher, we really appreciate it, and thank you for sharing your experience.

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Review from Marilyn A (Respite Resident) published on 27 April 2023 Submitted via Postal Card
Overall Experience

We came here for a short break so that I could get away from all domestic duties. I am pleased to report that we were well looked after; I did not even have to make a cup of tea while here. Everything was done for us. All the staff were extremely helpful and obliging.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection
From everyone at Signature At Esher, we are delighted that you enjoyed your respite stay.

We look forward to seeing you again should you require a break in the future.

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Review from C L (Daughter of Resident) published on 20 April 2023 Submitted via Website
Overall Experience

All the staff were really lovely and understanding and went out of their way to help the family with a messy situation.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Signature At Esher. We are so pleased that we were able to help.

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Review from E W (Daughter of Resident) published on 11 April 2023 Submitted via Website
Overall Experience

My mother spent two weeks’ respite at Signature. She had a very happy and comfortable stay and thought the staff were so friendly and helpful. Already positively talking about the next respite stay later in the year.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for taking the time to review Signature At Esher. We are delighted we were able to help your mother with her respite stay, and we look forward to seeing her again later in the year.

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Review from Andrew J (Son of Resident) published on 6 April 2023 Submitted via Website
Overall Experience

My parents went to Signature at Esher for respite care after my dad had a spell in the hospital. Mum went with him as he acts as her primary carer. His recovery was remarkable - and the Signature team deserve great credit. I found them to be personable, professional and caring. My mum, who has mild dementia, also benefitted greatly from the experience - initially shy, the team coaxed her into flower arranging, wreath making and assorted other activities. In short, I would highly recommend Signature at Esher.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Signature At Esher. We are delighted that your parents have made a great recovery and that Mum is involved in many of our activities. The team will be delighted with your review. Thank you.

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Review from Justin M (Son of Resident) published on 6 April 2023 Submitted via Website
Overall Experience
My mother has been at the Signature in Esher for almost a month now, and she honestly could not be any happier. The staff, food, care, activities and rooms are of an excellent standard.
I would recommend this to anyone.

With best wishes to the team.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for reviewing Signature At Esher. We are delighted that your mother is enjoying living at Signature At Esher, and we are delighted to have her as a resident. We hope to see you visiting us soon. The team will be delighted at your comments for our review.

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Review from Steph R (Daughter of Resident) published on 30 March 2023 Submitted via Website
Overall Experience

My mum has been at Signature of Esher for over two years now, and I can honestly say it is the best care home I have ever known. The staff are exceptional; they genuinely care and treat Mum and myself like family. The activities are endless - keeping fit, baking, bus trips, singers, dancers - you name it, it’s going on! The home is like a 5-star hotel, and Mum's room is beautiful and cosy. The food is great, and there’s always coffee and treats when we visit, especially for my 5-year-old, who loves seeing her nanny. I always receive such a warm welcome, and nothing is ever too much trouble. I would recommend Signature to everyone.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Signature At Esher. Our team will be delighted with your wonderful comments, and we look forward to seeing you and your family visit us soon. Thank you so much.

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Review from J E (Daughter of Resident) published on 30 March 2023 Submitted via Website
Overall Experience
My mother has resided at Signature at Esher for three and a half years.
She went to live there with mild dementia and poor eyesight at the age of 95.
She lived in assisted living initially and enjoyed the freedom of movement between her room, lounges, bistro and gardens.
She loved music and dancing activities, baking and flower arranging etc.
As her health worsened, she moved to the reminiscence floor. She had very little sight by then and had also suffered a broken hip, but the staff did everything to get her mobile again so she could walk around with a stick.
They also made sure that Mum had access to all the wonderful music she so enjoyed.
I used to love going in to see her and was a regular visitor two or three times a week.
Mum luckily had lots of other visitors.
The staff were lovely, warm and welcoming when we went to visit, and over the years, I got to know the staff well.

There was an atmosphere of care and compassion there both for Mum and her needs, but also for our family.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

We are delighted by your wonderful comments and support of Signature At Esher. Thank you for taking the time to review; our team really do appreciate all your positive comments.

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Review from Kathryn R (Daughter of Resident) published on 29 March 2023 Submitted via Postal Card
Overall Experience

Mum came to Signature at Esher for respite after breaking her arm. It's been a lovely place for her to heal and feel safe. The staff are so friendly and helpful. The restaurant has a really nice atmosphere, and all the activities offered to make the home a very enjoyable place to stay.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Signature At Esher. We are delighted that your mum was able to recover and rest from her accident, and we wish her well on her return home.

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Review from Greg B (Nephew of Resident) published on 10 March 2023 Submitted via Website
Overall Experience

Having had little experience with care homes, I had an impression they weren't up to much. However, Signature at Esher was an extremely pleasant experience. A nice environment, clean with genuinely caring people, made for a great stay. It's obvious the staff have the best interest of their residents at heart - what more can you ask for.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for reviewing Signature At Esher following your experience with your loved one. We really appreciate you taking the time to send us a review.

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Review from J L (Daughter of Resident) published on 28 February 2023 Submitted via Website
Overall Experience

Mum has stayed in reminisce for just over a year. During her time there, she was treated with kindness, dignity and respect. All the staff, from nursing through to reception, are kind and helpful. The wide range of activities helped to keep Mum stimulated and interested in the world around her. A big thank you to everyone.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for taking the time to review Signature At Esher. The team will be delighted to read your positive comments; thank you.

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Review from Rosemary F (Respite Resident) published on 28 February 2023 Submitted via Website
Overall Experience

I spent two very enjoyable weeks at Signature Esher whilst recovering from a fractured pelvis. The meals were excellent, I had a very nice apartment, and I enjoyed participating in the multiple activities provided. The care home has a pleasant garden with lots of spring bulbs coming up.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for taking the time to review Signature At Esher. We are delighted that you enjoyed your respite stay, and wish you well with your recovery.

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Review from Pete S (Brother of Resident) published on 23 February 2023 Submitted via Website
Overall Experience

From my limited experience with Signature at Esher, I have been very impressed with all aspects of the organisation, staff and facilities. Given the chance, I would move in tomorrow myself. Can't say more than that!

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection
Thank you so much for your wonderful comments; we really appreciate it.

We look forward to you seeing you visit the home soon.

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Review from S B (Daughter of Resident) published on 16 January 2023 Submitted via Website
Overall Experience
I have been a Chairman of the NHS for 20 years, and I know what great care looks like.
When my mother said that I could not have found anywhere better, I could not have agreed more. The care my mother experienced was outstanding. The first thing you realise is that everyone is part of the team and the warmth, kindness and care are cultural and real. They supported and respected all of the wishes my mother made, even when these were not easy to achieve. This team believe in going the extra mile.

I would recommend this home to anyone and only wish my mother had moved here earlier.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection
Thank you so much for taking the time to write a review.

The team will be overwhelmed by reading your review. We thank you for taking the time to share your experience at Signature At Esher. Thank you.

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Review from Ali K (Respite Resident) published on 30 December 2022 Submitted via Website
Overall Experience

I stayed at Signature, Esher for two weeks following double knee surgery. The staff were kind, professional and supportive. My room was lovely and very comfortable and meals were delicious with plenty of choice. My guests enjoyed visiting and having coffee and cake in the cafe. I would thoroughly recommend it as a place to recuperate.

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Review from L G (Daughter of Resident) published on 21 December 2022 Submitted via Website
Overall Experience

My father came to Signature at Esher for what we hoped would be a few months of respite care. Sadly this was not to be, as he died after only a few days. He had stayed at Signature a year ago for respite care and came out feeling well and rested so we were hoping for a similar outcome. Having been there previously, we knew Dad was going to be well looked after and he was welcomed and greeted like an old friend. The staff cannot be praised highly enough, so kind, patient and caring. It's very difficult when a parent reaches a point in their lives where their children are no longer able to provide the care they need but the staff made this move as smooth as it could be. Communication was always excellent. We can honestly recommend Signature if you are looking for a happy, caring environment for your relative.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Signature At Esher, at a very difficult time for you and your family. Please accept our condolences on the passing of your father.

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Review from R H (Brother of Resident) published on 31 October 2022 Submitted via Website
Overall Experience
We moved my brother into the Signature at Esher care home. The process was very straightforward and made as easy as reasonably possible.
My brother has now settled in and is happy with both the environment and the care that he is receiving.

We can see improvement in his state of health as a result.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for reviewing Signature At Esher. We are delighted that your brother has settled in and is happily enjoying the environment and care, and so pleased to hear, as a result, an improvement in his health.

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Review from Anne L (Niece of Resident) published on 24 October 2022 Submitted via Postal Card
Overall Experience

I would like to give full credit to all the staff at Signature at Esher wellness for their reliability, empathy and continual communication with me during my aunt's final months. The carers were patient and observant, trying to encourage her when she was becoming immobile and in pain. She had nine and a half years there and spent many years enjoying the games, art activities, meals, shopping trips and outings. My husband and I visited her over the years and found the management, receptionists and staff welcoming and kind.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Signature At Esher during such a difficult time. Your aunt was a wonderful lady, and we will all miss her terribly.

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Review from Frank L (Nephew of Resident) published on 24 October 2022 Submitted via Postal Card
Overall Experience
The home is more like a family than an institution.
Information on residents is widely known by staff and responded to.

Recommed without reservation!

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for your wonderful review. We really appreciate your comments, and it is very comforting to us that you share our extended family approach.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 April 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Esher Manor Care Home - Avery Collection.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Esher Manor Care Home - Avery Collection.

Meet the Team (8)

Monika Siewierska
Monika SiewierskaJob Title:General ManagerJoined: 2013

I joined here as a Senior Care Assistant in 2013, progressed to Reminiscence Coordinator, managed the Assisted Living Department, and now I am overseeing both departments as a Deputy Manager since September 2019. I also supported the General Manager with Clinical Requirements and the Activities Coordinator with our Activities Programme. In August 2023 I was promoted to General Manager position.

I have been given the opportunity to develop my skills, learn and progress. I am a qualified physiotherapist with a hospital and private sector background. I hold Diploma Level 5 in Health and Social Care. I am passionate about care and dedicated to providing a high-quality service tailored to each person's individual needs. I am proud to be part of the Esher Team.

Biljana Ashfield
Biljana AshfieldJob Title:Deputy ManagerJoined: 2019

I joined Esher Manor as a Senior Care Assistant Wellbeing in February 2019. I was then promoted to Dementia Care Manager in November 2019. I have been working in the care sector since 2003, and I was originally a nurse in my home country. I have managed two Residential Care Homes previously, and I hold a Level 4 in Health and Social Care. I enjoy working with elderly people, especially those with dementia, and the smile on their faces gives me a sense of achievement. My priority is to have a good relationship with residents, their families and staff to ensure that they feel welcome and at home.

Donna Cunningham
Donna CunninghamJob Title:Residential Care ManagerJoined: 2025
I recently joined the Esher Manor Care Home Team in March 2025.
I have been working in the Care industry for over 20 years and thoroughly enjoy it.
I've had such a warm welcome from all Residents and Team Members at Esher Manor, and I look forward to getting to know all our lovely Residents and Family members.

I have completed my NVQ level 5, and am very passionate about end of life care.

Joanna Perry
Joanna PerryJob Title:Client Liaison ManagerJoined: 2019

Hi, I'm Joanna. I joined Esher Manor in February 2019 and can honestly say I have never looked back. Every day is a different day, and I have the privilege of helping families choose the right care home for their loved ones.

From the point that a family makes an enquiry to Esher Manor, I will be able to help with any questions whether it be for short-term respites or permanent care.

We love to get involved in Local Community projects at Esher Manor, so I'd love to hear from you if you're holding an event, or think we can help out.

Jane Wells
Jane WellsJob Title:Business Office CoordinatorJoined: 2019

I joined in March 2019. Before starting here, I worked within the public care sector as a Human Resources Assistant and finance and Payroll Manager for over 20 years. I enjoy getting to know residents, families and staff. I support the General Manager and office administration and my door is always open.

Arkadiusz Sliwa
Arkadiusz SliwaJob Title:Head ChefJoined: 2022

I joined Esher Manor in April 2022. I have previously worked within the group for 7 years altogether.

I'm a passionate cook with an eye for detail who has worked in the care sector since 2011, where I gained my knowledge, experience and qualifications.‘PASSION’ was always my top core value.

Cooking is an ‘ART’. As in art, you mix colours and a beautiful picture manifest so in cooking, you have to be creative, full of passion, and imaginative and your meals will be like a piece of art beautifully presented on the plate.

I'm excited to be part of the Avery Collection Family, working with our lovely residents and their families.

Dave Nicholson
Dave NicholsonJob Title:Maintenance ManagerJoined: 2021

I joined Esher Manor in June 2021 as a maintenance coordinator. It is my first time working in a caring environment, and I find it very rewarding. I look after the building, repairing or replacing what is broken whilst looking after everyone’s health and safety.

Iwona Kepinska-Wales
Iwona Kepinska-WalesJob Title:Dementia Care ManagerJoined: 2015
Hi, I'm Iwona and I love my role as Dementia Care Manager at Esher Manor Care Home.
I joined the company in 2015, and I'm delighted to say that I work in such a wonderful caring environment.
My passion is elderly care, everyone is unique and has an interesting story to tell.
I always try my best to make sure that our Residents receive the best care and that all of our Team Members feel valued.

I am privileged to have such a fantastic team, making the environment warm and friendly, and a home from home for us too.

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