Esher Manor Care Home - Avery Collection

42 Copsem Lane, Esher KT10 9HJ
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9.8 180 Reviews
  • Esher Manor Care Home - Avery Collection, Esher
Welcome to Esher Manor, a haven for those seeking exceptional care and support services in a luxurious environment. The residence accommodates up to 83 residents, offering a variety of living spaces, including studio apartments, one-bedroom apartments, and one-bedroom deluxe apartments. Esher Manor offers dementia, respite and residential care.

Equipped with en-suite facilities and complemented by 24/7 available care services, each apartment is designed to exude a homelike ambience. The home's unwavering commitment to resident care is demonstrated through a dedicated team of fully qualified professionals who ensure compassionate and dignified assistance.

Embracing couples and companions, the home prioritises well-being, comfort and joy.

The person-centric approach sets the home apart, crafting individual care plans that evolve with residents’ needs. For those requiring dementia care in Esher, the expertly trained team specialises in supporting individuals with cognitive disorders like Alzheimer’s.

Esher Manor is not just a care home. It is a warm and inviting community. From thoughtfully decorated interiors to a vibrant atmosphere, residents immediately feel at home. Enjoy remarkable facilities, including a cosy cinema, a private dining room, and beautifully landscaped gardens.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £2000
  • Self-Funded Residential Dementia Care: £1850 – £2000
  • RESPITE Self-Funded Residential Care: £1650 – £2100
  • RESPITE Self-Funded Residential Dementia Care: £1950 – £2100

Our pricing is based on Room and Care, all meals, laundry, housekeeping, activities and bus trips are included. Hairdressing, Chiropody and Physio is an additional charge.

These prices are only a guideline, please contact Esher Manor Care Home - Avery Collection to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Monika Siewierska (General Manager)

Local Authority / Social Services

Admission Criteria

  • Private, LA Funded With Top Up
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (12)
  • Single Rooms with Ensuite Wet Room (64)
  • Couples/Companion Rooms with Ensuite Wet Room (12)

Esher Manor Care Home - Avery Collection Reviews (180)

9.8

Esher Manor Care Home - Avery Collection has a Review Score of 9.8 (9.765) out of 10, based on 54 reviews in the last 2 years.
Over all time Esher Manor Care Home - Avery Collection has 180 reviews.

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Reviewer Connection to Esher Manor Care Home - Avery Collection
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Total of 180, showing 41-60
Review from A T (Respite Resident) published on 15 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been fortunate to find Esher Manor for respite care for my Mother after she came out of the hospital. The care and support she has received have been excellent, and being so well-supported has enabled her to recover without the stresses and strains of managing day-to-day life. As she has regained
her strength, she has been helped and encouraged to do more, and she is getting used to going out and about again, knowing she has the safety net of the home to return to as long as she needs it. All the staff we have met have been superb, and from our family’s perspective, the arrangement has taken away our worries that she might struggle to manage on her own. Whether for permanent or temporary care support, we would highly recommend Esher Manor.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for taking the time to review Esher Manor, we are delighted that we have been able to support your mother with her respite care.

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Review from Sue T (Daughter of Resident) published on 15 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went in for 2 weeks respite, stayed 4 weeks before having to go to hospital. Sadly, couldn’t return due to them not being able to have oxygen which Mum needed. Whilst in their care, the staff were lovely and saw the same faces which was good. Food was excellent and Mum enjoyed the piano players
and singers that entertained a couple of times a week.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for your kind words for the team at Esher Manor.

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Review from D R (Son of Resident) published on 19 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum went in to Esher Manor for a 6 week respite stay, Choice of rooms were available. Lovely room and common areas - nicely decorated. Staff are very friendly and treated her well. Would not hesitate to recommend.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

The Team at Esher Manor are delighted that we were able to support your mum with her respite care and really value your feedback.

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Review from T M (Son of Resident) published on 19 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you all for the care and compassion shown to my mum over her past two-and-a-half-year stay. Mum was always very happy here. The warmth and comfort shown were always very evident whenever we visited. Mum enjoyed the activities and company which you all provided and towards the end, it was clear
that each and every member of staff wholeheartedly did their utmost to provide the best level of service possible.
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Review from S K (Daughter of Resident) published on 9 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother entered the care home during Covid lockdowns - from that point on her levels of care have been excellent. She benefits from a varied and regular entertainment programme which includes exercise and trips out. We are particularly impressed with the low level of staff turnover - we see the same
smiling faces on every visit.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for sharing your experience for your mother and family with Esher Manor Care Home. We appreciate you taking the time to review us, and look forward to seeing you on your next visit.

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Review from Lee H (Son of Resident) published on 24 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents first moved into Esher Manor care home in September and the care from all staff has been exceptional. Unfortunately, my father recently passed away due to health conditions and my mother has Alzheimer's. The care home was very accommodating by hosting the funeral reception in order for my
mother, who is bed-bound, to be present with her family. The staff went above and beyond during the reception and the professional hospitality team provided an incredible buffet with refreshments. All staff at Esher Manor have been warm, friendly and brilliant communicators, whilst caring for my parents. I could not recommend the care home highly enough and want to thank them for all their support and outstanding care.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for writing a review for Esher Manor. It was our pleasure to be able to accommodate everyone at the funeral reception. Thank you for your kind words which will be shared with the Esher Manor Team.

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Review from Kate W (Daughter of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad spent a week of respite care at Esher Manor following a 2-month spell in hospital, where he lost a lot of weight and strength. The staff were amazing - kind, attentive and competent. They were completely on top of his complex medicine regime, giving us a bag of pills and a timed schedule when
we took him out for the day. One member of staff went out of his way to encourage my Dad to walk to the bathroom in order to build up his strength and mobility when it would've been so much quicker and easier for the carer to just empty the catheter bag himself. The food was imaginative and appetizing, which was a priority for us, as we wanted him to recover his appetite. I'd certainly use Esher Manor again to help an elderly relative convalesce after illness.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

We are delighted at Esher Manor that we were able to support your dad following his long spell in hospital. Thank you so much for your kind comments and we wish your dad a speedy full recovery.

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Review from H W (Daughter of Resident) published on 22 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my 91-year-old stepmother broke her ankle, I called round care homes in a bit of a panic as her being admitted to hospital left my 94-year-old father with advanced dementia, living on his own, which although he disagreed, was simply not an option. The client liason manager was very helpful and
understanding and unlike other homes I called, seemed to grasp the situation better and was attentive in her calls and updates to me, whilst not bombarding me. As things turned out we ended up having my stepmother go to Esher Manor on her discharge from hospital to continue with her rehabilitation and my father joining her at Esher Manor, which he was simply desperate to do. Having his routine disturbed so abruptly and violently meant he was not the easiest of residents but the staff were very patient and calm and looked after both of their different needs well.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to write a review for Esher Manor. We are delighted that we were able to help with your stepmother and father during her injury, and hope that they are doing really well back at home.

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Review from Brydon N (Son of Resident) published on 22 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We as a family continue to be very grateful to all the staff at Esher Avery Manor for keeping our Mother happy, safe and superbly cared for. She is genuinely very happy there and enjoys involving herself in all kinds of varied activities available. Thank you Esher Avery Manor.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Esher Manor.
The team are delighted with your comments, and we hope to see you visiting over the Christmas period.

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Review from J W (Daughter of Resident) published on 12 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother first came into the care home at the beginning of August 2023, since then she has received outstanding care from all of the staff. It is good to know that she is being looked after so well as it was no longer possible for our family to take of her daily needs. Mum really enjoys the musical
activities.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for your wonderful review, we really appreciate your comments and are delighted that your mother is enjoying the musical activities. Thank you.

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Review from Delia B (Daughter of Resident) published on 30 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we entered Esher Manor we were made to feel at home, being offered refreshments from the bistro, with a lovely choice of snacks.
We were greeted by all staff with with a 'warm welcome' and shown around the home by polite, friendly and professional staff.
Explaining in detail how the
home was managed, the many activities on offer for my mother to enjoy and the lovely meal options on offer from the restaurant, we also sampled the lunch, which I must admit was extremely delicious.
I am pleased to report that my mother is now residing in Esher Manor and has settled in very well, making new friends, enjoying all the activities and the company of all staff.
The home is very well decorated and my mother's room is very spacious and well-equipped.
I have visited my mother ar Esher Manor on several occasions now, the staff remain extremely positive, polite and friendly, which makes me feel confident that we made the correct decision in choosing Esher Manor.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

We are delighted at Esher Manor to receive such wonderful compliments and thank you for sharing your experience. We are so pleased that you and your mother have chosen Esher Manor, and are enjoying the many things we have to offer.

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Review from P P (Respite Resident) published on 27 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Not like a care home - like a hotel!
Lovely atmosphere.
The staff are lovely - truly caring.
To stay there for respite week is like having a weekly holiday.
I would like to see what other activities there could be - get together with residents interested to see what suggestions come up.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for your wonderful review for Esher Manor. We are delighted that you enjoyed your stay with us, and hope to see you again.

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Review from Mark H (Son of Resident) published on 16 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has recently become a resident at Esher Manor. From the first time we walked through the door, we were impressed; we were immediately greeted and received a tour almost immediately. The facility is wonderful, the activities look fun and every staff member we have been in contact with has been
exceptionally helpful and competent.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for leaving Esher Manor a review. The Team at Esher Manor thank you for your kind words and support.

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Review from Chris I (Son of Resident) published on 12 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were extremely professional yet also very friendly. Their medication procedures put the hospital Dad had been in to shame.
Whilst being extremely attentive to Dad they respected his choices and decisions and adapted accordingly.
I would have no hesitation in recommending Esher Manor with
its current management and staff.
As an ex-Registered Care Manager, I was very impressed.
It's not the cheapest around, but well worth the money.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Esher Manor. We really appreciate your feedback.

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Review from Craig T (Grandson of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother is receiving exceptional care at Esher Manor Care Home-Avery Collection, which brings immense comfort to our family. The dedicated staff members exhibit unwavering compassion and attentiveness in attending to her needs. From ensuring her medications are administered accurately to curating
delicious and nutritious meals that cater to her dietary requirements, every detail is meticulously addressed. Beyond the physical care, they engage her in various activities and social interactions that keep her spirit vibrant. The facility itself is designed with her safety and comfort in mind, providing a serene and inviting environment. Regular updates from the care team reassure us that she is not only receiving the best possible medical attention but also emotional support. Witnessing the genuine concern and respect the care home staff have for my grandmother truly puts our minds at ease, allowing us to focus on cherishing the quality moments we share with her.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Esher Manor. We are delighted that your family have chosen our home, and thankyou so much for your kind words. We hope to see you and your family visiting the home soon.

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Review from A O (Daughter of Resident) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother arrived in Esher in April 2023, having spent 96 years living in her own home. She needed more support, and Esher Manor Care Home has been fantastic in providing this. The staff have been wonderful in welcoming Mummy, and she has settled so well. A lot of our family lives close by, and we are
very happy that she is cared for. Visitors are made very welcome.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Esher Manor Care Home.
It is delightful to see that your mother is surrounded by so many loving families that visit her, made easier by her move to Esher Manor.
We look forward to seeing you all visit again soon.

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Review from B C (Son of Resident) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum arrived at the home on the 18th of April 2023. All the staff made the move from Ireland very, very easy, and there was a very welcoming reception for Mum on her arrival. The plaque outside her bedroom was very special. Since April, Mum has settled in very well. There is a real community feel to
Esher Manor, and I know Mum is at ease in the residence. All visitors are made especially welcome, which adds to the tremendous atmosphere which percolates throughout.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for taking the time to review your experience with Esher Manor Care Home. We are delighted to be looking after your Mum and that she has settled into the community well. We look forward to seeing all of your Mum's family at Esher Manor Care Home.

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Review from Paul C (Son of Resident) published on 14 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for taking such great care of Mum.
What a wonderful home.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for taking the time to review Esher Manor, we truly appreciate your wonderful comments, and look forward to seeing you again when you next visit.

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Review from Quentin T (Son of Resident) published on 14 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was in the REM suite (for those with dementia) and had a decent haircut whilst there. The staff are attentive and caring, with great care taken over medication. There are no restrictions that I noticed on visiting hours and on several visits, I noticed that some form of entertainment had been provided
for the residents.
Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Thank you for your feedback and it is lovely to have your mum on regular respites. We are looking forward to assisting you next time.

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Review from Rosemary S (Resident) published on 30 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In December 2022, I had a sudden acute problem with the hip replaced in 2012. Unable to walk, I was given a wheelchair, and within days, saw the doctor and had an X-ray and an appointment with a physio to discuss the results. The staff were very caring, helped me on request and with my permission, the
wheelchair was liberally decorated with tinsel, a nice humorous Signature touch. When I was unsure about using it for a surgery appointment, I was given what was described as a "serious" one for the occasion! Fortunately, the problem was resolved with time and exercise. The experience showed how well and quickly the staff responded to my needs and, also introduced a bit of fun with my approval.
Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

The team @ Signature at Esher are delighted that you are back to strength following your hip issue at Christmas. Thank you for taking the time to write a review for Signature at Esher, we really appreciate it, and thank you for sharing your experience.

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Current Review Score: 9.8 (9.765)

Overview of Review Score

The Review Score of 9.8 (9.765) out of 10 for Esher Manor Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 54 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.765 for Esher Manor Care Home - Avery Collection is calculated as follows: ( (517 Excellents x 5) + (87 Goods x 4) + (18 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 629 Ratings = 4.765
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Esher Manor Care Home - Avery Collection is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 53 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (8)

Monika

Monika Siewierska

Job Title: General Manager Joined: 2013

I joined here as a Senior Care Assistant in 2013, progressed to Reminiscence Coordinator, managed the Assisted Living Department, and now I am overseeing both departments as a Deputy Manager since September 2019. I also supported the General Manager with Clinical Requirements and the Activities Coordinator with our Activities Programme. In August 2023 I was promoted to General Manager position.


I have been given the opportunity to develop my skills, learn and progress. I am a qualified physiotherapist with a hospital and private sector background. I hold Diploma Level 5 in Health and Social Care. I am passionate about care and dedicated to providing a high-quality service tailored to each person's individual needs. I am proud to be part of the Esher Team.

Biljana

Biljana Ashfield

Job Title: Deputy Manager Joined: 2019

I joined Signature at Esher as a Senior Care Assistant Wellbeing in February 2019, I was then promoted to Dementia Care Manager in November 2019. I have been working in the care sector since 2003 and I was originally a nurse in my home country. I have managed two Residential Care Homes previously and I hold Level 4 in Health and Social Care. I enjoy working with elderly people, especially with dementia and the smile on their faces gives me a sense of achievement. My priority is to have a good relationship with residents, their families and staff to ensure that they feel welcome and at home.

Donna

Donna Cunningham

Job Title: Residential Care Manager Joined: 2025

I recently joined the Esher Manor Care Home Team in March 2025.
I have been working in the Care industry for over 20 years and thoroughly enjoy it.
I've had such a warm welcome from all Residents and Team Members at Esher Manor, and I look forward to getting to know all our lovely Residents and Family members.
I have completed my NVQ level 5, and am very passionate about end of life care.

Joanna

Joanna Perry

Job Title: Client Liaison Manager Joined: 2019

Hi, I'm Joanna. I joined Esher Manor in February 2019 and can honestly say I have never looked back. Every day is a different day, and I have the privilege of helping families choose the right care home for their loved ones.


From the point that a family makes an enquiry to Esher Manor, I will be able to help with any questions whether it be for short-term respites or permanent care.


We love to get involved in Local Community projects at Esher Manor, so I'd love to hear from you if you're holding an event, or think we can help out.

Jane

Jane Wells

Job Title: Business Office Coordinator Joined: 2019

I joined in March 2019. Before starting here, I worked within the public care sector as a Human Resources Assistant and finance and Payroll Manager for over 20 years. I enjoy getting to know residents, families and staff. I support the General Manager and office administration and my door is always open.

Arkadiusz

Arkadiusz Sliwa

Job Title: Head Chef Joined: 2022

I joined Esher Manor in April 2022. I have previously worked within the group for 7 years altogether.


I'm a passionate cook with an eye for detail who has worked in the care sector since 2011, where I gained my knowledge, experience and qualifications.‘PASSION’ was always my top core value.


Cooking is an ‘ART’. As in art, you mix colours and a beautiful picture manifest so in cooking, you have to be creative, full of passion, and imaginative and your meals will be like a piece of art beautifully presented on the plate.


I'm excited to be part of the Avery Collection Family, working with our lovely residents and their families.

Dave

Dave Nicholson

Job Title: Maintenance Manager Joined: 2021

I joined Signature at Esher in June 2021 as a maintenance coordinator. It is my first time working in a caring environment and I find it very rewarding. I look after the building repairing or replacing what is broken whilst looking after everyone’s health and safety.

Iwona

Iwona Kepinska-Wales

Job Title: Dementia Care Manager Joined: 2015

Hi, I'm Iwona and I love my role as Dementia Care Manager at Esher Manor Care Home.
I joined the company in 2015, and I'm delighted to say that I work in such a wonderful caring environment.
My passion is elderly care, everyone is unique and has an interesting story to tell.
I always try my best to make sure that our Residents receive the best care and that all of our Team Members feel valued.
I am privileged to have such a fantastic team, making the environment warm and friendly, and a home from home for us too.

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