Esher Manor Care Home - Avery Collection

42 Copsem Lane, Esher KT10 9HJ
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9.8 177 Reviews
  • Esher Manor Care Home - Avery Collection, Esher
Welcome to Esher Manor, a haven for those seeking exceptional care and support services in a luxurious environment. The residence accommodates up to 83 residents, offering a variety of living spaces, including studio apartments, one-bedroom apartments, and one-bedroom deluxe apartments. Esher Manor offers dementia, respite and residential care.

Equipped with en-suite facilities and complemented by 24/7 available care services, each apartment is designed to exude a homelike ambience. The home's unwavering commitment to resident care is demonstrated through a dedicated team of fully qualified professionals who ensure compassionate and dignified assistance.

Embracing couples and companions, the home prioritises well-being, comfort and joy.

The person-centric approach sets the home apart, crafting individual care plans that evolve with residents’ needs. For those requiring dementia care in Esher, the expertly trained team specialises in supporting individuals with cognitive disorders like Alzheimer’s.

Esher Manor is not just a care home. It is a warm and inviting community. From thoughtfully decorated interiors to a vibrant atmosphere, residents immediately feel at home. Enjoy remarkable facilities, including a cosy cinema, a private dining room, and beautifully landscaped gardens.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £2000
  • Self-Funded Residential Dementia Care: £1850 – £2000
  • RESPITE Self-Funded Residential Care: £1650 – £2100
  • RESPITE Self-Funded Residential Dementia Care: £1950 – £2100

Our pricing is based on Room and Care, all meals, laundry, housekeeping, activities and bus trips are included. Hairdressing, Chiropody and Physio is an additional charge.

These prices are only a guideline, please contact Esher Manor Care Home - Avery Collection to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Monika Siewierska (General Manager)

Local Authority / Social Services

Admission Criteria

  • Private, LA Funded With Top Up
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (12)
  • Single Rooms with ensuite Wet Room (64)
  • Couples/Companion Rooms with ensuite Wet Room (12)

Esher Manor Care Home - Avery Collection Reviews (177)

Total of 177, showing 1-20
9.8

Esher Manor Care Home - Avery Collection has a Review Score of 9.8 (9.767) out of 10, based on 54 reviews in the last 2 years. Over all time Esher Manor Care Home - Avery Collection has 177 reviews.

Overall Experience

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Date Published

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Review from James W (Son of Resident) published on 23 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a stay in hospital my father needed further time to recuperate before returning home.


The team at Esher Manor were quick to react to our request and were able to provide him with excellent care for his time in recovery before being able to return to his own home.


Everybody involved in the

running of Esher Manor from the care staff to the management were kind and diligent in the care for my dad.


Thank you

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Esher Manor.We are delighted that we were able to assist and support your father in his recouperation before returning home.Thank you for your kind words.

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Review from Karen P (Daughter of Resident) published on 17 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so pleased with the care mum receives at Esher Manor. The whole team are so welcoming, attentive and considerate.
Mum has lived there for a year now, in reminiscence, and always speaks fondly of those that look after her. She loves all the musicians, activities and outings and is the happiest
I've seen her for a long time.
Avery was the right choice for us.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

We are delighted that your mum has settled so well at Esher Manor, and is enjoying many of the Activities.Thank you so much for sharing your experience regarding Esher Manor, this will be shared with the Team.We look forward to seeing you again soon,

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Review from Rachel M (Niece of Resident) published on 17 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been resident at Esher Manor since September 2021, and I cannot fault the care she has received. The staff show loving care and concern for her welfare including her mental wellbeing; they encourage her to join in with communal activities, and eat in the dining room even when she may express
reluctance to do so. The staff communicate well with me when they deem any change to be necessary to her care, and are always willing to discuss issues with me when I ask. The quality of the food is excellent. Since I and other relatives live a very long distance away this all gives us peace of mind which is invaluable. The rooms are comfortable and spacious but can sometimes be over-warm.
My criticism is of Avery accounts department; it is unbelievable that they are unable to issue a single invoice each month with the (prepaid) annuity amount subtracted. Fortunately I can do the mathematics myself but I am unable to set up a direct debit to pay the fees because of this.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Esher Manor. We really appreciate your feedback and are delighted your Aunt is doing so well.We will address your issues regarding the invoicing problems that you have received and come back to you via email.

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Review from Amira G (Daughter of Resident) published on 9 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always impressed with the care my Mum is receiving at Esher Manor. Whenever I visit she is happy, settled and fully engaged in whatever activities are happening. Without exception, I have always found the staff to be caring and attentive to all the residents, and I am so happy to see a relatively
slow turnover of staff which means the staff really get to know the residents and the visiting families. Communication has been excellent and requests have been actioned without reminders being needed. Even mum's budgie is being well looked after!

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for reviewing Esher Manor. We really appreciate your kind words and are delighted that your mum is doing really well, and the budgie!We look forward to seeing you soon.

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Review from Olga B (Daughter of Resident) published on 2 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have regular respite periods and the staff are always extremely accommodating and caring. They require support with self-care in the morning and evenings and the staff are respectful and kind. They are always welcomed so warmly by the staff when they arrive, like they are coming home. Nothing
is too much trouble and we are very grateful to all the staff from the administration to the caring. I would not hesitate in recommending this home.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for your wonderful review, we so look forward to your parents joining us, they have become part of our family at Esher Manor.

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Review from Vincent W (Son of Resident) published on 26 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy at Esher Manor.
The staff were helpful in getting Mum to settle in. Mum enjoys the activities arranged for the residents, especially the music.
The carers are kind and patient. Mum is treated with respect and dignity.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Esher Manor. We are delighted with your feedback, which will be shared with the Team at Esher. We are delighted that your mum has settled in well at Esher Manor, and we look forward to seeing you on your next visit.

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Review from G P (Daughter of Resident) published on 26 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole we are very happy with the care. Much kindness and support has been shown to us as a family and we know for certain that our father is safe at this difficult time in his life. Thank you.
There have been times when a breakdown in communication has caused issues but this seems to be improving.
One of the things we find hardest is understanding the strong dialects of some of the staff, particularly on the telephone. This does cause stress, especially in challenging situations e.g. phone calls to try and explain a serious health issues when an ambulance has been called out, or on day-to-day health and cleanliness issues. This leads to a need to repeatedly message and re-message to ensure a full understanding has been achieved.
We are grateful for the energy and cheerfulness of all members of staff.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for taking the time to leave Esher Manor a review, we are grateful for your feedback and are always looking at ways that we can improve our communication and services.

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Review from Graham C (Son of Resident) published on 22 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Home are always friendly and approachable and take good care of our mum. The variety of activities are helping to keep her entertained and she certainly enjoys them, especially the singing. We receive regular updates and feedback from the Home regarding mum's condition or any treatments that are
provided.
Whenever we visit there are a number of caring staff on hand who all take time to talk and be with our mum, which we all appreciate.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for taking the time to review Esher Manor, we really appreciate your feedback. We are delighted that your mum has settled in well, and is enjoying all of the activities.We look forward to welcoming you next time at Esher Manor.

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Review from D J (Nephew of Resident) published on 22 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise the home and the staff enough. My uncle is settled and healthy. There is great attention to detail; a wide selection of entertainment, pretty, changing decor and excellent food. I thoroughly recommend.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you from all at Esher Manor for your kind works and support, we truly appreciate your comments, and taking the time to review Esher Manor.

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Review from Teresa C (Daughter of Resident) published on 22 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has now been a resident at Esher Manor for 18 months and as each month goes by I am reassured that we made the right choice in our selection. The services and care provided are second to none. Staff are extremely caring and look after all of my Mother's needs which at times can be complicated.
The entertainment provided is excellent and much appreciated and enjoyed. We are enormously grateful for all your kind help.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for reviewing Esher Manor. The Team At Esher really appreciate your kind comments, and we are delighted that your mother resides with us, and that you as family are reassured. We look forward to seeing you in the home.

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Review from Emma O (Niece of Resident) published on 22 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having seen first hand how much happier and safe my auntie feels in their hands I couldn't recommend this home enough. We were nervous about how she would settle in and the staff there have made this such an easy transition for her we can't thank them enough. She is entertained and so well look after.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

We really appreciate you taking the time to review Esher Manor, and our delighted that your auntie has settled in well.We look forward to seeing you soon at Esher Manor.

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Review from S H (Daughter of Resident) published on 16 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Very unimpressed with the duty of care at Esher Manor (EM). EM was informed that Mum wasn't well and needed monitoring due to possible UTI and therefore likely to have a fall as previously happened. EM informed us she was fine, which we disputed at the time and asked for her to be monitored closely.
An hour later, EM called to say Mum had had a fall & paramedics had been called. 10 hours in A+E, horrific bruising, swelling & 2 fractures to her face, which could have been prevented if EM had listened - not impressed at all. To confound matters, the manager of Esher Manor ignored us when we moved Mum out a few days later. Mum had been there for 2 years! The CEO of Avery Healthcare, who despite saying he'd 'look into the matter' (a phrase used far too often by Avery and certainly by EM) has not followed up (again something that happened often at EM).

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for sharing your feedback. At Esher Manor we are committed to providing compassionate, high-quality care tailored to each resident's needs. Our team works collaboratively with families, healthcare professionals, and external support services to ensure we address concerns and provide appropriate support for all residents. We are sorry to hear that you feel communication has not met expectations.

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Review from Laura H (Daughter-in-law of Resident) published on 8 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From phone call to move in and beyond, the staff have been fully supportive and made the whole process as easy as possible. Great communication and such a lovely atmosphere. The food, room and level of care is outstanding. Regular activities arranged for residents and staff make all visitors very welcome.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for reviewing Esher Manor Care Home. We are delighted your father-in-law has settled in well, and we look forward to seeing you on your next visit to Esher Manor.

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Review from David R (Son of Resident) published on 8 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Esher Manor following surgery for a replacement hip and being unable at well over 90 to be able to look after himself independently any longer. His move in was well-managed, and he was immediately made welcome by both staff and other residents. He has enjoyed the sociability of
Esher Manor and many of the activities. Regrettably, his health has more recently declined, but the levels of care and attention have been excellent.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for taking the time to review Esher Manor Care Home. We are delighted that your father has settled in well, and we look forward to seeing you on your next visit.

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Review from Mary C (Respite Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very beautiful setting in lovely building. Private en suite very comfortable. The carers were professional, kind and sensitive to my needs. Congratulations to the chef for producing freshly made delicious food. The wine wasn't good. The waiters and waitresses did a good job.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Esher Manor, we appreciate your feedback and are delighted that your stay with Esher Manor was enjoyed.

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Review from Lauren R (Daughter of Resident) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot imagine finding a warmer or more welcoming residential home for my mother. The staff are incredibly welcoming and were endlessly supportive throughout the transition period. They have provided reassurance and advice freely. The accommodation is excellent and the food and activities are wonderful
and varied.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for your 5 star review. The team at Esher will be delighted, and we are thrilled that you have chosen Esher Manor for your mother.

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Review from Barry C (Son of Resident) published on 6 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last few months of her life at Esher Manor. All of the staff were amazing from the unfailingly cheerful and helpful people on reception to the patient and kind carers and the diligent and professional managers. I was also always treated with kindness and thoughtfulness. Mum didn't
really get the chance to use all of the facilities but I saw a brilliantly functioning organisation with very happy residents. I have no hesitation in recommending them wholeheartedly.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Esher Manor really appreciate your wonderful comments. Thank you so much for taking the time to write us a wonderful review.

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Review from Fiona W (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's first visit to Esher Manor was for a respite stay and he enjoyed it so much that, when it became necessary for him to move into full time care, he became a resident in June 2023. For the next year he enjoyed everything Esher had to offer - the entertainment, activities, meals, strolls in the garden
and, always, the friendly staff. However, last year, when Dad's health declined badly, all the staff teams adapted to provide an outstanding level of care and support that we will be forever grateful for. Dad was made to feel safe and dignified at all times and that care was also extended to us as a family. As you enter the doors of Esher Manor you are immediately impressed by its appearance, but we would say it is the staff that work within its walls that make this a truly exceptional place. Thank you for caring for our Dad.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you for taking the time to review Esher Manor, The Team at Esher Manor really appreciates your wonderful comments. It was our pleasure to care for a wonderful gentleman.

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Review from Graeme W (Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living in Esher Manor now for almost five years. The first three in assisted living and now in reminiscence. She has passed the age for receiving the royal birthday card, and as her son I am now a reasonable age too. It has been a great relief to me to know that she is well fed, comfortable,
and her declining health is cared for in a very efficient and professional manner. The staff are very attentive and take immediate action in liaising with medical and social services as and when the occasion arises.


I am very appreciative of the numerous cups of tea, biscuits and the occasional treat of a dessert, when I visit. Esher Manor arrange a varied programme of activities, which I think at times are incredibly inventive. So there is always something to talk about and since these are posted on social media it keeps me informed of what is going on in my mother's life. After a visit I always have this uplifting thought. Esher Manor was the right choice for both of us.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Esher Manor. We are delighted that your mother has spent several years at Esher Manor, and we have the great pleasure of caring for her. We always look forward to family visits, and we look forward to you visiting soon.

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Review from Brian C (Son of Resident) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been admitted into hospital over the Christmas and New Year period and on her discharge, we needed to find suitable accommodation to assist with her recovery. Given our enquires were made over the festive period, including a number of bank holidays, the response from Avery at Esher was
always prompt and comprehensive. Nothing seemed to much of a problem and they also kindly made all the necessary arrangements to have my mother transferred from the hospital.
On arrival at Esher Manor, my mother was greeted by the staff and made to feel very welcome. Her room is delightful, spacious and light and kept spotlessly clean. She receives many visitors who are free to come and go as we please and the care staff are always very attentive. My mother is enjoying her stay immensely, and her health is recovering well.
Thank you to all the wonderful, dedicated staff at Esher Manor, you have professionally managed a challenging time and we are most grateful.

Reply from Joanna Perry, Client Liaison Manager at Esher Manor Care Home - Avery Collection

Thank you so much for taking the time to review Esher Manor. We are delighted that we were able to help especially at a difficult time over the festive period. The team will be delighted with your gratitude, and we look forward to seeing you at your next visit.

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Current Review Score: 9.8 (9.767)

Overview of Review Score

The Review Score of 9.8 (9.767) out of 10 for Esher Manor Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 54 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.767 for Esher Manor Care Home - Avery Collection is calculated as follows: ( (519 Excellents x 5) + (86 Goods x 4) + (18 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 630 Ratings = 4.767

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Esher Manor Care Home - Avery Collection is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 53 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

Meet the Team (10)

Monika

Monika Siewierska

Job Title: General Manager

Joined: 2013

I joined here as a Senior Care Assistant in 2013, progressed to Reminiscence Coordinator, managed the Assisted Living Department, and now I am overseeing both departments as a Deputy Manager since September 2019. I also supported the General Manager with Clinical Requirements and the Activities Coordinator with our Activities Programme. In August 2023 I was promoted to General Manager position.


I have been given the opportunity to develop my skills, learn and progress. I am a qualified physiotherapist with a hospital and private sector background. I hold Diploma Level 5 in Health and Social Care. I am passionate about care and dedicated to providing a high-quality service tailored to each person's individual needs. I am proud to be part of the Esher Team.

Biljana

Biljana Ashfield

Job Title: Deputy Manager

Joined: 2019

I joined Signature at Esher as a Senior Care Assistant Wellbeing in February 2019, I was then promoted to Dementia Care Manager in November 2019. I have been working in the care sector since 2003 and I was originally a nurse in my home country. I have managed two Residential Care Homes previously and I hold Level 4 in Health and Social Care. I enjoy working with elderly people, especially with dementia and the smile on their faces gives me a sense of achievement. My priority is to have a good relationship with residents, their families and staff to ensure that they feel welcome and at home.

Donna

Donna Cunningham

Job Title: Residential Care Manager

Joined: 2025

I recently joined the Esher Manor Care Home Team in March 2025.
I have been working in the Care industry for over 20 years and thoroughly enjoy it.
I've had such a warm welcome from all Residents and Team Members at Esher Manor, and I look forward to getting to know all our lovely Residents and Family members.
I have completed my NVQ level 5, and am very passionate about end of life care.

Joanna

Joanna Perry

Job Title: Client Liaison Manager

Joined: 2019

Hi, I'm Joanna. I joined Esher Manor in February 2019 and can honestly say I have never looked back. Every day is a different day, and I have the privilege of helping families choose the right care home for their loved ones.


From the point that a family makes an enquiry to Esher Manor, I will be able to help with any questions whether it be for short-term respites or permanent care.


We love to get involved in Local Community projects at Esher Manor, so I'd love to hear from you if you're holding an event, or think we can help out.

Jane

Jane Wells

Job Title: Business Office Coordinator

Joined: 2019

I joined in March 2019. Before starting here, I worked within the public care sector as a Human Resources Assistant and finance and Payroll Manager for over 20 years. I enjoy getting to know residents, families and staff. I support the General Manager and office administration and my door is always open.

Arkadiusz

Arkadiusz Sliwa

Job Title: Head Chef

Joined: 2022

I joined Esher Manor in April 2022. I have previously worked within the group for 7 years altogether.


I'm a passionate cook with an eye for detail who has worked in the care sector since 2011, where I gained my knowledge, experience and qualifications.‘PASSION’ was always my top core value.


Cooking is an ‘ART’. As in art, you mix colours and a beautiful picture manifest so in cooking, you have to be creative, full of passion, and imaginative and your meals will be like a piece of art beautifully presented on the plate.


I'm excited to be part of the Avery Collection Family, working with our lovely residents and their families.

Dave

Dave Nicholson

Job Title: Maintenance Manager

Joined: 2021

I joined Signature at Esher in June 2021 as a maintenance coordinator. It is my first time working in a caring environment and I find it very rewarding. I look after the building repairing or replacing what is broken whilst looking after everyone’s health and safety.

Cliff

Cliff Owens

Job Title: Hospitality Manager

Joined: 2022

Starting out in the kitchen, I have been fortunate to build my career from kitchen Commis Chef to General Manager within four and five-star hotels in both the private and branded sectors.


Along the way I have been able to travel extensively both in the UK and Internationally, working alongside many creative individuals, teams and cultures. My journey has also included hotel openings, rebranding, concept development and major renovations.


I am now excited to take my next career step into the healthcare sector, something I have been considering since closing down Hendon Hall as a hotel and prior to handing over to Signature at the beginning of 2019, and know my passion for people, food and service will transition smoothly across from hotels.


I am looking forward to learning new skills, getting to know all the residents and their families, as well as supporting and working with, the very experienced and caring team here at Esher.

Jerry

Jerry Lewis

Job Title: Activities Co-Ordinator

Joined: 2025

I have worked as an Activities Wellbeing lead for 6 years, gaining experience of providing a holistic portfolio of activities.
My previous career within the creative sectors and education, have provided me with transferable skills for planning and creating activities, along with the people skills to build rapport with a diverse range of Residents.
I have a strong background working with Community groups, hosting inter-generational projects, and local events.


I look forward to building upon the existing provision of activities, and working with the Esher Manor local Community for new events and outings for our Residents.

Iwona

Iwona Kepinska-Wales

Job Title: Dementia Care Manager

Joined: 2015

Hi, I'm Iwona and I love my role as Dementia Care Manager at Esher Manor Care Home.
I joined the company in 2015, and I'm delighted to say that I work in such a wonderful caring environment.
My passion is elderly care, everyone is unique and has an interesting story to tell.
I always try my best to make sure that our Residents receive the best care and that all of our Team Members feel valued.
I am privileged to have such a fantastic team, making the environment warm and friendly, and a home from home for us too.

Frequently Asked Questions about Esher Manor Care Home - Avery Collection

What types of Care is Esher Manor Care Home - Avery Collection registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Esher Manor Care Home - Avery Collection have?

There are 64 Single Rooms and 12 Couples/Companion Rooms.

What are the Facilities & Services at Esher Manor Care Home - Avery Collection?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Esher Manor Care Home - Avery Collection to the centre of Esher?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Esher Manor Care Home - Avery Collection to verify any information. View our terms and conditions. Esher Manor Care Home - Avery Collection has an Enhanced Service - more info.