
All the staff are genuinely caring and supportive. Nothing is too much troubleS K(Partner of Resident/Service User)



All the staff are genuinely caring and supportive. Nothing is too much troubleS K(Partner of Resident/Service User)



Whitebourne is a purpose-built care home in Frimley, Surrey, providing quality residential and specialist dementia care on a respite or permanent basis.
Inside Whitebourne you'll find cosy lounges, a hair and beauty salon and an activities room. The generously sized bedrooms offer en-suite facilities and a 24-hour nurse call system, with some overlooking the lovely gardens, which have raised flower beds and a variety of seating areas.
The compassionate team believes...
Care Provided by Whitebourne
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Whitebourne for full pricing details and T&Cs.
Contact Whitebourne to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Colette Kelleher (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Parking
- On site
Whitebourne Reviews (72)
Whitebourne has a Review Score of 9.5 (9.470) out of 10, based on 13 reviews in the last 2 years.
Over all time Whitebourne has 72 reviews.
Excellent care and service delivery as always. Taking mum to appointments when we haven't been able to attend, taking mum out to places she enjoys and providing excellent and thoughtful activities of daily living.
Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks, the Care UK team
The food is amazing and we are offered a Meal if we are there visiting at the time.
Hi. Thank you very much for taking the time to leave us feedback about your experience.
At Whitebourne we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Please pass on my thanks to your staff
Hi Lee,
Thank you very much for taking the time to leave us feedback about your experience.
At Whitebourne we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
The friendliness of all the staff is second to none and we highly appreciate the care quality in what we imagine can be difficult circumstances at times.
We particularly highlight the cleanliness of the home .
Hi David, thank you very much for taking the time to leave us feedback about your experience.
At Whitebourne we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My mum has only been in whitebourne since August 2025. Since arriving there she has improved immensely. In the last care home she never left her room or spoke to anyone other than staff. Here she leaves her room to eat her food has taken part in a couple of activities and her mobility has come on leaps and bounds. I unfortunately live too far away to visit each week,but am kept updated about mum. The staff will always find the time to talk to me if I have any queries. Mum is in a safe environment and well looked after,for this I will always be very grateful. Thank you .
Hi. Thank you very much for taking the time to leave us feedback about your experience.
At Whitebourne we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
From the minute you walk through the front doors you are warmly welcomed. Every member of staff is approachable, supportive and kind. As a relative of a very loved resident and fighting a "guilty conscience" it is certainly the hardest but best decision myself and family have made. I have been told on more than one occasion "remember we are here to support you as well". Well done everyone
Hi Daphne thank you very much for taking the time to leave us feedback about your experience.
At Whitebourne we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Whitebourne has a very high standard is of the very best the manager and team leaders and the carers are gold standard always willing to answer questions and very kind to all the residents the food served is well balanced and nutritious.
Thank you again for taking the time to let us know how we did. Glad and happy to hear such positive words from you.
Staff are lovely, very friendly and helpful I love coming here and my husband is happy, which is the main thing. Have had a lot of things go missing but I know it's very difficult, overall I love coming, I love the residents also and have made lots of friends.
Thank you for sharing your thoughtful comments regarding Whitebourne. We are pleased to hear that your husband is happy in our home and that you both feel welcomed and accommodated by our team.We are sorry to hear about your experience regarding missing items. Our staff are always vigilant in...
Very pleased how well my relative has settled in, enjoying the socialising and events. Her biggest comment is that she is having fun and enjoying it, which is everything we could hope for.
All of the staff are wonderful every single member of the team- nothing is too much trouble- any issues are resolved quickly.
All the staff are genuinely caring and supportive. Nothing is too much trouble. If I had to go into care myself would love to come here.
The level of care the team offer is extraordinary. Staff are so caring and compassionate; gentle and kind with the wellbeing of residents being paramount. My grandmother is always clean and her accommodation tidy, she is very happy here. The staff as a whole are a credit to Care UK, and I am convinced that if she were not so cared for and loved, she may not be with us now.
Thank you very much for taking the time to leave us a review about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.
If I ever need to be in a home I would like it to be this. My mother gets exceptional care and love from the staff - no matter what day or time I visit she always looks clean and happy, and her room is always very clean. The food she gets looks good enough to eat.
Thank you very much for taking the time to leave us a review about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.
My nan has settled really well in Whitebourne. The experience has been amazing. All staff and management are wonderful and communicate really well. I cannot thank them enough for everything they do.
I have found that, since my father has been at Whitebourne, the staff, especially the team leaders, have been wonderful - very caring and attentive, and nothing is too much trouble. I can't thank them enough for their care and support. My father is treated with dignity and respect.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time.
Many thanks, the Care UK team.
I was here for one week and found all the staff really nice, always smiling and ready to help.
When I visit Mum, she is always happy. I love the way the staff are with the residents. Lots of smiles and attention. There is a happy buzz in the dining room. I leave knowing that she is safe, happy and well.
The food and the catering is excellent, 3 meals per day and a good variety is available.
There is a good selection of activities i.e. trips to local supermarkets and the beach and also a summer fete was very successful.
My mum recently moved into Whitebourne, prior to her moving in she spent several days feeling the environment to make sure she was comfortable with all the surroundings and facilities. I can only say that the staff and management are absolutely fantastic, committed and warm to all my mum's needs and the level of care has not dropped with my family being welcomed with warmth and management available at all times. To sum it up, my mum is a happier person and enjoying life again! Thank you.
The staff are attentive to both residents and their family members. They are always happy and willing to help. This, I'm sure is largely due to the excellent management team. The manager is always around and greets all residents and guests with a smile, nothing seems to be too much trouble.
All care homes should be like Whitebourne.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 April 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (41) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Whitebourne.
Accreditations
There are no accreditations posted yet for Whitebourne.
Meet the Team (1)

I began working for Care UK in 2021, but I felt I knew the provider well – five other family members of mine work for Care UK care homes and have done for many years.
All Care UK homes have the same goal: to provide the best possible care for older people.
Before joining Whitebourne, I worked for another large care provider for almost 14 years. I worked my way up from Care Assistant to Head Housekeeper to Receptionist to Team Leader, Deputy Manager and finally Home Manager. I was always encouraged to apply for new roles, and the progress I’ve made is my proudest achievement.
I am always thinking about what is best for the residents we care for at Whitebourne, and it’s important as a Home Manager to be open-minded, honest and approachable. For me, the best part of the day is the end of the shift when I get to check that the residents are all safe and well, the home is cosy and warm, and the staff are all thanked for their work. I look forward to continuing to progress at Whitebourne and to leading our amazing team in providing excellent care.
When I’m not at work, I love spending quality time making memories with my family.
Frequently Asked Questions about Whitebourne
What types of Care is Whitebourne registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Whitebourne have?
There are 66 Single Rooms.
What are the Facilities & Services at Whitebourne?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Whitebourne to the centre of Camberley?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Whitebourne to verify any information. View our terms and conditions. Whitebourne has an Enhanced Service -more info.