All the staff are genuinely caring and supportive. Nothing is too much troubleS K(Partner of Resident/Service User)
All the staff are genuinely caring and supportive. Nothing is too much troubleS K(Partner of Resident/Service User)
Whitebourne is a purpose-built care home in Frimley, Surrey, providing quality residential and specialist dementia care on a respite or permanent basis.
Inside Whitebourne you'll find cosy lounges, a hair and beauty salon and an activities room. The generously sized bedrooms offer en-suite facilities and a 24-hour nurse call system, with some overlooking the lovely gardens, which have raised flower beds and a variety of seating areas.
The compassionate team believes...
Whitebourne is a purpose-built care home in Frimley, Surrey, providing quality residential and specialist dementia care on a respite or permanent basis.
Inside Whitebourne you'll find cosy lounges, a hair and beauty salon and an activities room. The generously sized bedrooms offer en-suite facilities and a 24-hour nurse call system, with some overlooking the lovely gardens, which have raised flower beds and a variety of seating areas.
The compassionate team believes that when a person moves into a care home they should still have goals and wishes for their future. There’s a positive, friendly and fun atmosphere at Whitebourne and a focus on personalised care and experiences.
They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.
Contact Whitebourne to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Whitebourne for full pricing details and T&Cs.
Whitebourne has a Review Score of 9.5 (9.470) out of 10, based on 13 reviews in the last 2 years.
Over all time Whitebourne has 72 reviews.
Excellent care and service delivery as always. Taking mum to appointments when we haven't been able to attend, taking mum out to places she enjoys and providing excellent and thoughtful activities of daily living.
Excellent care and service delivery as always. Taking mum to appointments when we haven't been able to attend, taking mum out to places she enjoys and providing excellent and thoughtful activities of daily living.
Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks, the Care UK team
Dad became a resident in October following respite and hospital. He appears to have settled after a tough start. Staff are friendly, attentive and keep us up today with dads care needs. They encourage him to join activities and eat in the dining room but often he declines as he likes to be on his...
The food is amazing and we are offered a Meal if we are there visiting at the time.
Hi. Thank you very much for taking the time to leave us feedback about your experience.
At Whitebourne we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Please pass on my thanks to your staff
Please pass on my thanks to your staff
Hi Lee,
Thank you very much for taking the time to leave us feedback about your experience.
At Whitebourne we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We particularly highlight the cleanliness of the home .
We particularly highlight the cleanliness of the home .
Hi David, thank you very much for taking the time to leave us feedback about your experience.
At Whitebourne we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My mum has only been in whitebourne since August 2025. Since arriving there she has improved immensely. In the last care home she never left her room or spoke to anyone other than staff. Here she leaves her room to eat her food has taken part in a couple of activities and her mobility has come on...
My mum has only been in whitebourne since August 2025. Since arriving there she has improved immensely. In the last care home she never left her room or spoke to anyone other than staff. Here she leaves her room to eat her food has taken part in a couple of activities and her mobility has come on leaps and bounds. I unfortunately live too far away to visit each week,but am kept updated about mum. The staff will always find the time to talk to me if I have any queries. Mum is in a safe environment and well looked after,for this I will always be very grateful. Thank you .
Hi. Thank you very much for taking the time to leave us feedback about your experience.
At Whitebourne we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
From the minute you walk through the front doors you are warmly welcomed. Every member of staff is approachable, supportive and kind. As a relative of a very loved resident and fighting a "guilty conscience" it is certainly the hardest but best decision myself and family have made. I have...
From the minute you walk through the front doors you are warmly welcomed. Every member of staff is approachable, supportive and kind. As a relative of a very loved resident and fighting a "guilty conscience" it is certainly the hardest but best decision myself and family have made. I have been told on more than one occasion "remember we are here to support you as well". Well done everyone
Hi Daphne thank you very much for taking the time to leave us feedback about your experience.
At Whitebourne we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Whitebourne has a very high standard is of the very best the manager and team leaders and the carers are gold standard always willing to answer questions and very kind to all the residents the food served is well balanced and nutritious.
Whitebourne has a very high standard is of the very best the manager and team leaders and the carers are gold standard always willing to answer questions and very kind to all the residents the food served is well balanced and nutritious.
Thank you again for taking the time to let us know how we did. Glad and happy to hear such positive words from you.
Staff are lovely, very friendly and helpful I love coming here and my husband is happy, which is the main thing. Have had a lot of things go missing but I know it's very difficult, overall I love coming, I love the residents also and have made lots of friends.
Staff are lovely, very friendly and helpful I love coming here and my husband is happy, which is the main thing. Have had a lot of things go missing but I know it's very difficult, overall I love coming, I love the residents also and have made lots of friends.
Thank you for sharing your thoughtful comments regarding Whitebourne. We are pleased to hear that your husband is happy in our home and that you both feel welcomed and accommodated by our team.We are sorry to hear about your experience regarding missing items. Our staff are always vigilant in...
Thank you for sharing your thoughtful comments regarding Whitebourne. We are pleased to hear that your husband is happy in our home and that you both feel welcomed and accommodated by our team.We are sorry to hear about your experience regarding missing items. Our staff are always vigilant in looking out for any misplaced items and try their best to reunite them with their owners as quickly as possible. We encourage you to reach out to the Home Manager directly to resolve any concerns such as this efficiently and effectively. Once again, thank you for sharing your feedback about Whitebourne. Your feedback is invaluable to us and allows us to continuing developing and improving the quality of care we provide.
Very pleased how well my relative has settled in, enjoying the socialising and events. Her biggest comment is that she is having fun and enjoying it, which is everything we could hope for.
Very pleased how well my relative has settled in, enjoying the socialising and events. Her biggest comment is that she is having fun and enjoying it, which is everything we could hope for.
All of the staff are wonderful every single member of the team- nothing is too much trouble- any issues are resolved quickly.
All of the staff are wonderful every single member of the team- nothing is too much trouble- any issues are resolved quickly.
All the staff are genuinely caring and supportive. Nothing is too much trouble. If I had to go into care myself would love to come here.
All the staff are genuinely caring and supportive. Nothing is too much trouble. If I had to go into care myself would love to come here.
The level of care the team offer is extraordinary. Staff are so caring and compassionate; gentle and kind with the wellbeing of residents being paramount. My grandmother is always clean and her accommodation tidy, she is very happy here. The staff as a whole are a credit to Care UK, and I am...
The level of care the team offer is extraordinary. Staff are so caring and compassionate; gentle and kind with the wellbeing of residents being paramount. My grandmother is always clean and her accommodation tidy, she is very happy here. The staff as a whole are a credit to Care UK, and I am convinced that if she were not so cared for and loved, she may not be with us now.
Thank you very much for taking the time to leave us a review about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.
If I ever need to be in a home I would like it to be this. My mother gets exceptional care and love from the staff - no matter what day or time I visit she always looks clean and happy, and her room is always very clean. The food she gets looks good enough to eat.
If I ever need to be in a home I would like it to be this. My mother gets exceptional care and love from the staff - no matter what day or time I visit she always looks clean and happy, and her room is always very clean. The food she gets looks good enough to eat.
Thank you very much for taking the time to leave us a review about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.
My nan has settled really well in Whitebourne. The experience has been amazing. All staff and management are wonderful and communicate really well. I cannot thank them enough for everything they do.
My nan has settled really well in Whitebourne. The experience has been amazing. All staff and management are wonderful and communicate really well. I cannot thank them enough for everything they do.
I have found that, since my father has been at Whitebourne, the staff, especially the team leaders, have been wonderful - very caring and attentive, and nothing is too much trouble. I can't thank them enough for their care and support. My father is treated with dignity and respect.
I have found that, since my father has been at Whitebourne, the staff, especially the team leaders, have been wonderful - very caring and attentive, and nothing is too much trouble. I can't thank them enough for their care and support. My father is treated with dignity and respect.
Many thanks, the Care UK team.
I was here for one week and found all the staff really nice, always smiling and ready to help.
I was here for one week and found all the staff really nice, always smiling and ready to help.
When I visit Mum, she is always happy. I love the way the staff are with the residents. Lots of smiles and attention. There is a happy buzz in the dining room. I leave knowing that she is safe, happy and well.
When I visit Mum, she is always happy. I love the way the staff are with the residents. Lots of smiles and attention. There is a happy buzz in the dining room. I leave knowing that she is safe, happy and well.
The food and the catering is excellent, 3 meals per day and a good variety is...
There is a good selection of activities i.e. trips to local supermarkets and the beach and also a summer fete was very successful.
My mum recently moved into Whitebourne, prior to her moving in she spent several days feeling the environment to make sure she was comfortable with all the surroundings and facilities. I can only say that the staff and management are absolutely fantastic, committed and warm to all my mum's needs...
My mum recently moved into Whitebourne, prior to her moving in she spent several days feeling the environment to make sure she was comfortable with all the surroundings and facilities. I can only say that the staff and management are absolutely fantastic, committed and warm to all my mum's needs and the level of care has not dropped with my family being welcomed with warmth and management available at all times. To sum it up, my mum is a happier person and enjoying life again! Thank you.
The staff are attentive to both residents and their family members. They are always happy and...
All care homes should be like Whitebourne.
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Please contact us for latest vacancies.
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There are no upcoming events for Whitebourne.
There are no accreditations posted yet for Whitebourne.
I began working for Care UK in 2021, but I felt I knew the provider well – five other family members of mine work for Care UK care homes and have...
I began working for Care UK in 2021, but I felt I knew the provider well – five other family members of mine work for Care UK care homes and have done for many years.
All Care UK homes have the same goal: to provide the best possible care for older people.
Before joining Whitebourne, I worked for another large care provider for almost 14 years. I worked my way up from Care Assistant to Head Housekeeper to Receptionist to Team Leader, Deputy Manager and finally Home Manager. I was always encouraged to apply for new roles, and the progress I’ve made is my proudest achievement.
I am always thinking about what is best for the residents we care for at Whitebourne, and it’s important as a Home Manager to be open-minded, honest and approachable. For me, the best part of the day is the end of the shift when I get to check that the residents are all safe and well, the home is cosy and warm, and the staff are all thanked for their work. I look forward to continuing to progress at Whitebourne and to leading our amazing team in providing excellent care.
When I’m not at work, I love spending quality time making memories with my family.
The care home lists weekly fees per person from £1,765 for residential care (respite from £1,985) and from £1,860 for residential dementia care (respite from £2,092). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority.
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 66 Single Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Whitebourne to verify any information. View our terms and conditions. Whitebourne has an Enhanced Service -what an Enhanced Service includes.