Fees depends on pre-admission assessment and needs of the person. Although the home has dementia trained staff, it is not a dementia specialist home, so each resident is assessed on their individual care needs.
These prices are only a guideline, please contact Nower House to find out the exact price for your requirements.
Visitors welcome any time.
Two car parks one at the front of the property the other at the back of the property.
Nower House has a Review Score of 9.9 (9.887) out of 10, based on 13 reviews in the last 2 years. Over all time Nower House has 60 reviews.
Review from Susan L (Daughter of Resident) published on 16 June 2025
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Reply from Iain Looms, Marketing Manager at Nower House
It's lovely to read your kind words and I will be sure to pass them on top the team, who as you know, pride themselves on the care and support they offer to their residents - All at Nower House will be so happy to read that your mother is so happy in her home.Thanks for taking the time to review us.
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Review from Joanna H (Sister of Resident) published on 13 June 2025
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Reply from Iain Looms, Marketing Manager at Nower House
Thank you for your review - as a Society, we pride ourselves on the atmosphere within our homes, providing good care, good food and a stimulating day-to-day environment so the whole team at Nower House will be particularly pleased to read your kind words.
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Review from Maureen P (Daughter of Resident) published on 13 June 2025
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Reply from Iain Looms, Marketing Manager at Nower House
It is so nice to hear your mother is enjoying her home and gets to enjoy all the activities and outbound trips we offer along with enjoying our home cooked meals in the restaurant with the rest of our community.Thanks for taking the time to pass on your kind comments, the team will be so pleased to read them as they pride themselves on offering person-centred care in a stimulating environment.Best wishes from all at AWVS.
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Review from Jane W (Wife of Resident) published on 13 June 2025
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Reply from Iain Looms, Marketing Manager at Nower House
Thank you for your kind review - I'm pleased you feel our home is friendly and caring. It's so important to create the right atmosphere within a home and we are proud of the comments that come back complementing this.With regard to the parking - we have been doing a lot of work since taking over the home and are currently installing new shower rooms. The car park by the entrance on Coldharbour Lane should primarily be for guests so we will look into the parking arrangements and ensure tradespeople and other staff members are leaving plenty of space for visitors to park.Thanks again for taking the time to pass on your comments.
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Review from L N (Daughter of Resident) published on 13 June 2025
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Reply from Iain Looms, Marketing Manager at Nower House
Thanks so much for taking the time to pass on your lovely comments - it is so nice to hear that your mother is happy with us and that she is enjoying the many trips and activities we provide. We pride ourselves on creating a vibrant community that both residents and their loved ones are integrally part of so the team will be particularly pleased to read your review.
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Review from Michael H (Son of Resident) published on 10 April 2025
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Review from Louise C (Daughter of Resident) published on 23 October 2024
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Reply from Iain Looms, AWVS Central Office at Nower House
Thanks so much for taking the time to share your kind words - the whole team at Nower House will be really pleased to read that you are happy with our home. All the best from all at Abbeyfield Wey Valley Society.
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Review from Marilyn W (Daughter of Resident) published on 11 April 2024
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Reply from Iain Looms, AWVS Central Office at Nower House
Thank you for your kind comments - it is a pleasure having your Mum as part of our community and good to see she is settling in well and improving daily. Best wishes from all at Nower House.
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Review from Jacqueline C (Daughter of Resident) published on 2 April 2024
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Reply from Iain Looms, Marketing Manager at Nower House
Thank you so much for taking the time to pass on your kind comments - it is lovely to know that your mum was so happy with us and we have passed on your feedback to the whole team. As you know, they all work so hard to help ensure our Nower House community is a safe, enjoyable and friendly one and it means a lot to them when they hear they have made a real positive difference, not only to our residents, but also their loved ones too..Wishing you and your family all our very best wishes from all of us at Nower House and Abbeyfield Wey Valley Society.
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Review from Lorraine H (Private Carer of Resident) published on 8 March 2024
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Reply from Iain Looms, AWVS Central Office at Nower House
Thank you so much for your kind review - We will pass your positive feedback to everyone involved - they work so hard to ensure the admission process is as smooth as possible and will be really pleased to read your positive comments. Thanks again for taking the time to pass them on.
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Review from Alan T (Respite Resident) published on 29 December 2023
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The food was good with a selection, and chef was able to prepare meals for this usually vegetarian.
There was a wide range of activities with choirs, singers, dancing, bazaar. Christmas Party and outings including wheelchair users.
Everyone was
The communal areas were spacious with dining room, 3 sitting rooms, conservatory, and an outside area that would be good in better weather conditions.
Should I have a need to go into a Care Home this is the one I would like to go to.
Reply from Iain Looms, AWVS Central Office at Nower House
Thanks very much for taking the time to share your comments - Lisa and the team will be pleased to hear you enjoyed your respite stay with us.
Best wishes for the New Year from all of us at Abbeyfield Wey Valley Society.
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Review from Gabi S (Niece of Resident) published on 22 November 2023
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Reply from Iain Looms, AWVS Central Office at Nower House
Many thanks for passing on your thoughts about our Nower House care home.
We are very proud of the transformation in the home since Abbeyfield Wey Valley Society took over operation earlier this year - this has led to us being awarded a Good rating by the CQC, with some great comments in the report noted by the inspector. It is great to have all the fantastic care teams who have been at the home for many years join us on our journey as we continue to move the lovely home forward - our manager will be sure to pass on your kind comments to all the team and they will undoubtedly be so pleased to hear your Aunt has settled in so well and is getting stronger.
All the very best from everyone at Nower House and the Abbeyfield Wey Valley Society.
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Review from Jacqui G (Daughter of Resident) published on 31 August 2023
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Reply from Iain Looms, AWVS Central Office at Nower House
Thank you for taking the time to pass on your comments at this time. We are pleased that we managed to help you and your mother in such difficult circumstances.
Very best wishes to you and the rest of your family from all of us at Nower House and AWVS.
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Review from J R (Son of Resident) published on 25 July 2023
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Reply from Iain Looms, Marketing Manager at Nower House
It is great to hear that your mum is enjoying a positive experience in her new home, it is a pleasure to have her as part of our community.
Thank you for taking the time to pass on your comments.
All the best from the manager and all at Nower House.
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Review from D W (Daughter of Resident) published on 25 July 2023
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Reply from Iain Looms, Marketing Manager at Nower House
Thank you for taking the time to pass on your comments - the manager and her team at Nower House will be very pleased to hear you are happy with the care and support your Mum receives.
It is a pleasure to have her as part of the community.
Best wishes from all.
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Review from I C (Son of Resident) published on 20 July 2023
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Reply from Iain Looms, AWVS Central Office at Nower House
Thank you for taking the time for passing on your kind comments. Lisa and her team will be extremely happy to read that you are confident that Mum is both safe and happy in her new home. It is a pleasure having her as part of the Nower House community.
Best wishes, All at AWVS.
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Review from Michele B (Daughter of Resident) published on 20 July 2023
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Reply from Iain Looms, AWVS Central Office at Nower House
We are all so pleased that your Mum has settled into her new home so well and is enjoying all the facilities on offer.
Thank you for taking the time to pass on your kind words.
All the best from everyone at AWVS.
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Review from Linda G (Daughter of Resident) published on 27 June 2022
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Reply from Pramod Bucktowar, Home Manager at Nower House
Thank you for the kind words and the nice review which I will share with the team. Best wishes.
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Review from Caroline C (Daughter of Resident) published on 23 August 2021
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Reply from Pramod Bucktowar, Home Manager at Nower House
Thank you Caroline for your kind review. Much appreciated.
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Review from Ann J (Friend of Resident) published on 9 August 2021
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Reply from Pramod Bucktowar, Home Manager at Nower House
Thank you very much for your kind review. I will pass on your kind comments to the team. Much appreciated.
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The Review Score of 9.9 (9.887) out of 10 for Nower House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.887 for Nower House is calculated as follows: ( (134 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 150 Ratings = 4.887
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Nower House is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Jan 2023
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Job Title: Registered Manager
Joined: 2023
Lisa’s career in care has spanned over twenty years. After starting off her journey as a care assistant, Lisa has gained a huge amount of experience managing both residential and nursing establishments as well as Domiciliary care.
She was a member of the Transition Team which implemented the necessary change management needed to transfer her previous care home into a modern, innovative facility and brings a huge passion for providing person-centred care. Lisa joined us in January 2023 and is excited to work with her team to further develop the care offering at Nower House.
Outside of work, she is married and has a thirteen-year-old Daughter, April. She enjoys spending time at the gym, running or simply reading a book.
The energy and enthusiasm she brings, together with her vast experience is helping Nower House be recognised as one of the leading Residential Care Homes in the Area.
Job Title: Deputy Manager
Joined: 2023
Hella joined Nower House as Deputy Manager in March 2023 and her extensive experience in the care industry ensures the residents and care teams have the best possible support on a daily basis.
The office door is always open and Hella is regularly offering her care and support to everyone within the home. Her goal is to ensure that everyone within the Nower House family has the support they need when they need it.
Job Title: Marketing & PR Manager
Joined: 2020
Iain hails from the midlands but has spent the last twenty years living and working in the Farnham area.
Whilst launching and managing small customer-facing businesses within the local community, Iain completed a qualification in Professional Marketing and is now a member of the Chartered Institute of Marketing.
His introduction to the senior care sector emerged when being faced with looking after his elderly mother and he now has a passion for developing innovative customer-focused environments for all the Abbeyfield residents and their families.
Away from work, Iain has a great interest in sports – he actually spent his early career as a member of the Professional Golfers Association competing around the world and coaching. Now he enjoys social golf rather more and his coaching skills are put to the test as a coach for the Farnham under 7’s rugby teams!
Job Title: Chief Operating Officer
Joined: 1992
Shelley has had over 20 year’s experience in caring for the elderly. She started working for Abbeyfield Wey Valley Society in 1987 as a Care Assistant. She then undertook all her NVQ qualifications and became a Senior Care Assistant in 1995 and Deputy Manager in 2000. She was appointed as the Registered Manager of Wey Valley House in September 2001 and in November 2014 Shelley became the Registered Manager at Hatch Mill.
Shelley has her Registered Managers Award, NVQ3 and NVQ4 in care and currently studying NVQ7. She has also had courses in First Aid, Health and Safety, Infection Control, Fire Awareness, Food Hygiene, Manual Handling and SOVA Management, COSHH, Drug Administration, Palliative Care, Diabetes Awareness, Dementia, Customer Service and Equality and Diversity, Support and supervision.
In January 2021 Shelley was promoted to the Chief Operating Officer of the Society, overseeing daily operations at all of the homes.
Job Title: Care Quality Manager
Joined: 2005
Gemma joined Abbeyfield Wey Valley Society in 2005 as a care assistant at Wey Valley House. Since then she has undertaken her NVQ qualifications levels 3 & 5 and became a senior carer, first at Wey Valley House and then moving to Hatch Mill. In 2019 Gemma was appointed as the Care Quality Coordinator for the Society.
Gemma has also had courses in First Aid, Health and Safety, Infection Control, Fire Awareness, Food Hygiene, Manual Handling and SOVA Management, COSHH, Drug Administration, Palliative Care, Diabetes Awareness, Dementia, Equality and Diversity, Quality Improvement & Changing Perceptions.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nower House to verify any information. View our terms and conditions. Nower House has an Enhanced Service - more info.