She was genuinely happy at Alfriston Court and loved all the staff.
Jacky S (Daughter-in-law of Resident)
never failed to be impressed by the standard of care, the attention to detail
Jeremy R (Son of Resident)
His room was spotless and so homely. Visiting was always accommodated
Rachel M (Granddaughter of Resident)
Alfriston Court’s fees Nursing care start at £1400 per week depending on the room chosen and the needs of the resident. This is not inclusive of Funded Nursing Care (FNC). FNC is provided by the NHS to nursing homes to support the provision of nursing care by a registered nurse for those assessed as eligible.
Visitors welcome at Alfriston Court at any time and there is ample parking on-site with a dedicated visitors' car park. If wishing to visit outside daylight hours or over the weekend please call ahead to ensure that a member of staff is available to provide entry into the home.
Alfriston Court has a free, on site visitors' car park. The car park is signposted when entering the property - it is the second right when driving up the driveway.
Alfriston Court Care Home has a Review Score of 9.7 (9.726) out of 10, based on 24 reviews in the last 2 years. Over all time Alfriston Court Care Home has 83 reviews.
Review from Alison E (Daughter of Resident) published on 30 September 2015
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Rebecca Hignett, Project Developer at Alfriston Court Care Home
Thank you so much for your lovely words!
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Review from Emma (Granddaughter of Resident) published on 23 September 2015
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Rebecca Hignett, Project Developer at Alfriston Court Care Home
Thank you so much for your incredibly kind words. We will do everything we can to keep our standards high and make sure your grandmother is incredibly happy in our home.
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Review from Nicholas T (Grandson of Resident) published on 21 September 2015
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Rebecca Hignett, 01323487931 at Alfriston Court Care Home
Many thanks for your kind words about our home. We continuously strive to improve our services and standards, so we take on board your ratings and will be doing everything we can to make your grandmother's stay as enjoyable and comfortable as possible.
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The Review Score of 9.7 (9.726) out of 10 for Alfriston Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.726 for Alfriston Court Care Home is calculated as follows: ( (211 Excellents x 5) + (56 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 277 Ratings = 4.726
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Alfriston Court Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2018
Anita Message qualified as a Registered General Nurse (RGN) in 1986 before going on to midwifery training and qualifying in 1989.
After having her own three daughters and working in a primary school for many years, specifically on a one-to-one basis with Special Education Needs children, Anita applied for the post of Nurse at Alfriston Court in 2018.
She then secured the role of Head of Care at the beginning of 2020, taking on the Registered Manager Role in 2024 following the retirement of Shirley Eyles.
Anita says: “I once heard that, if you found a job you love, then you would never have to work again. If that’s the case, I can honestly say I haven’t worked a single day since September 2018!”
“Alfriston is one of my all-time favourite villages. The setting of Alfriston Court is quite exquisite. I feel that this really is my dream job. Love every second of it.”
Job Title: Head Chef
Joined: 2008
Following his initial training as a chef in a BUPA care home, Adam was headhunted by his former BUPA head chef and persuaded to join him at Alfriston Court as his second chef, having bagged the top job there when it first opened.
Adam quickly worked his way up, completing sought-after qualifications in hospitality supervision and leadership and, when Alfriston’s head chef moved on, Adam was more than able to step up. He is enormously well-liked and has a superb set of skills which keep his menus exciting, nutritious, traditional yet innovative and well-balanced.
Adam takes great pride in delivering the very best quality cuisine for Alfriston Court’s residents and has been a finalist in the Independent Care Home Caterer of the Year Awards.
“It wasn’t something I was looking for at the time, but I’m very happy I grabbed the opportunity to work at Alfriston Court. Becoming Head Chef has allowed me to develop my skills even further and I really enjoy what I do for our lovely residents.”
Job Title: Activities Co-ordinator
Joined: 2018
Vanessa (aka Nessie, pictured left) was one of the famous Butlins’ Redcoats, a title given to frontline staff at Butlins holiday camps throughout the UK with duties ranging from adults’ and children’s entertainment to stewarding.
Undergoing a tough selection process, each Redcoat has to show customer services and guest-facing skills and can also showcase their singing and dancing expertise.
Nessie stills absolutely loves singing and entertaining and puts these skills to great use for our residents here at Alfriston Court, which she joined two years ago. One of her biggest aims, she says, is to keep the residents happy and Nessie organises events to keep everyone engaged and as fit as they can be.
Sallyann is a more recent addition to the activities team, but joins us with a mass of experience. We'll update you with her background just as soon as we have it all!
