Prideaux Lodge

148 Barnhorn Road, Little Common, Bexhill-on-Sea TN39 4QL
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9.9 88 Reviews
  • Prideaux Lodge, Bexhill-on-Sea
Prideaux Lodge is situated in Little Common, set in beautiful, large grounds with distant views of the sea and surrounding Sussex countryside.
Prideaux Lodge provides high quality dementia care putting the residents at the centre of everything they do.

Prideaux Lodge is appreciated by its guests for its provision of 24-hour care in an elegant, dignified and homely environment. The home offers freshly cooked meals using high quality locally sourced ingredients.

Prideaux Lodge has 19 bedrooms with a selection of en-suite facilities. All of the rooms include a staff call bell system, Smart television, personal telephone connection and a complementary toiletry basket on arrival to welcome you to the home.

In addition to the south-facing main lounge, the ground floor also comprises of an additional lounge which opens out onto the decking and beautiful rear garden with wild rabbits.
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Care Provided by Prideaux Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1450
  • Self-Funded Residential Dementia Care: £1250 – £1450
  • RESPITE Self-Funded Residential Care: £1250 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1450

All fee are subject to an initial assessment based on the residents current daily needs.

These prices are only a guideline, please contact Prideaux Lodge to find out the exact price for your requirements.

Contact Prideaux Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Prideaux Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Prideaux Lodge Care Ltd

Person in Charge

  • Denise Argent (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (6)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Parking

  • Car Park at the front of the Prideaux Lodge

Prideaux Lodge Reviews (88)

9.9

Prideaux Lodge has a Review Score of 9.9 (9.884) out of 10, based on 30 reviews in the last 2 years.
Over all time Prideaux Lodge has 88 reviews.

Overall Experience
  • 78
  • 10
  • 0
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Date Published
  • 88
  • 16
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  • 30
  • 58
Reviewer Connection to Prideaux Lodge
  • 30
  • 20
  • 5
  • 4
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 88, showing 21-40
Review from F K (Husband of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unfortunately, my wife had a stroke on top of advanced Alzheimer's and was in hospital for five weeks. From the time she was assessed in the hospital by the Prideaux Lodge manager, who was very sincere about the future that Prideaux Lodge can offer, and every step of the way was smooth and very easy.
I find the staff at Prideaux Lodge to be first-class in every aspect of care. They go above what I expected from staff at a care home. The home is always very welcoming and exceptionally clean including the room my wife is in, which is always very clean and tidy. The meals are very varied and always a constant flow of drinks are given and help with feeding for those who cannot feed themselves. There is always some sort of entertainment to keep all the residents entertained.
Reply from Denise Argent, Operations Director at Prideaux Lodge
Thank you for your kind review, it is always hard making the decision to put your love one in the care of others, we are glad that you feel the home meets your requirements for your wife.
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Review from Richard G (Son of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Prideaux Lodge for ten years now and has been extremely well looked after for all of that time. Her dementia has deteriorated considerably over the years and the manager and staff have developed her care plan to suit her considerable needs. Everyone working at Prideaux Lodge, past
and present, has always been most caring of Mum and I wouldn't hesitate to recommend the home in the highest possible terms.
Reply from Denise Argent, Operations Director at Prideaux Lodge
Thank you for your kind review. Your mum and your family are a huge part of the home. Thank you for your continued support of the home.
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Review from Annette C (Daughter of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Prideaux Lodge for almost eight years and the love and care she has received has been outstanding. Mum is never lonely or bored. There's always plenty of activities to keep the residents engaged and entertained. I always receive a warm welcome from the friendly staff who are
always smiling and genuinely appear to love their work. Because it's a small care home it is like one big family. Most importantly mum is safe, well cared for and extremely happy.
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Review from N P (Daughter of Resident) published on 20 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care facility. Prideaux is cosy and welcoming environment for both residents and families alike.
The staff are very kind, patient and gentle with the residents and have really good communication with families. On one visit to see my mum there was a lady who was very upset and distressed,
a caregiver grabbed her photo album and a blanket and snuggled up with her to soothe her - it was so lovely to see and cemented confidence in my mum's welfare.
Reply from Denise Argent, Operations Director at Prideaux Lodge
Thank you for your kinds words about the home. I am glad you feel the home is cosy and welcoming.
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Review from Nigel B (Son of Resident) published on 2 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident at Prideaux Lodge after moving from elsewhere. I knew nothing about what to expect from a nursing home. My experience of Prideaux and the amazing staff began before Mum even arrived. Everyone seemed to have a knack for just knowing what as a family we needed as well as Mum's needs.
From
the manager at the top down to the hilarious handyman who mum had such a crush on, were just normal people who were there because they loved the residents, it was never about the money. Mum's room was home from home, beautifully furnished. All her needs were met from bathing, and chiropody to hairdressing Prideaux provided it.
The staff interaction with my mum was so beautiful to see and always respectful. The food was phenomenal. Great balance of meals and cakes were yummy.
At the end of Mum's life, we were embraced by the staff who looked after us as they did Mum. She passed peacefully and pain-free and this was a testament to everyone at Prideaux who treated her as family.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review. I am glad you feel your mum was well looked after at the home. We have great chefs that produce good home-cooked food, and some amazing cakes. The staff do an amazing…read more
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Review from Carys R (Granddaughter of Resident) published on 1 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Prideaux Lodge is such a wonderful home, with amazing and dedicated staff. It feels like a home-from-home environment for the residents and their families.
The staff do everything they can for all residents and the quality of care is outstanding.
The home is always clean and the residents are safe.
The staff plan activities based on resident's interests and current events, and they adapt these so that all be can involved.
My granny was moved here from another home and it was the best decision my family made.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review. I am glad you feel the home was a good choice for your granny. The care staff are very dedicated to the residents and the home, from the carers to the ancillary staff.
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Review from Colin C (Son of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Prideaux Lodge for exactly a year and was moved from a different care home due to her dementia condition worsening and her number of falls increasing.
My mum passed away yesterday.
The care given to my mum has been outstanding.
Every member of staff I have met have been
friendly, kind, considerate and professional.
The rooms are lovely and the meals are too.
The home is also very well managed.
I cannot praise the staff any higher, they are all worthy of the term excellent and I can only say thank you to them all for looking after my mum so well.
Very highly recommended. Thank you.
Reply from Denise Argent, Manager at Prideaux Lodge
We are all very sorry for the loss of your mum. We enjoyed looking after her while she was with us. I would like to thank you for your kind review, we are glad that you feel the care has been…read more
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Review from C B (Daughter of Resident) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law went to Prideaux Lodge after a very bad experience at a different home. We went to view it, my husband and I and as soon as we went through the door it was like being enveloped into a massive hug.
Everybody at Prideaux is there because they love what they do.
When my mother-in-law
was understandably apprehensive of somewhere new but within an hour she was smiling and happy.
Nothing was ever too much trouble for anyone from the hilarious maintenance guy who knew everyone by name through to the manager who treated her like their own family. The rooms are beautifully kept and decorated and super clean. The residents have access to a hairdresser, chiropodist and any other outside agencies needed to support your family.
Now, the food is fantastic, home-cooked and fresh every meal. At morning coffee and afternoon tea, the cake is yummy.
As a family, we were always treated with love, dignity and respect. Sadly my mother-in-law has passed now.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review we loved looking after your mother and miss seeing you and your family. It's great that we still keep in touch and you still come and support us at our events within the…read more
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Review from U C (Wife of Resident) published on 16 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Prideaux Lodge is a very well-run home. The staff are caring, kind and patient. Every effort is made to make the atmosphere as homely as possible for the residents. Visitors can call in at any time and are made welcome.
My husband, who has Alzheimer’s, has been there for two years. He is contented
and well looked after.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review I am glad you are made to feel welcome when you visit, and your husband is content.
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Review from David C (Son of Resident) published on 9 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Prideaux Lodge now for over a year as her medical conditions have gradually deteriorated and the support that she needs has become more demanding. Throughout this period I remain impressed with the kindness and level of support she receives from the management, the carers,
the catering team and the support staff. Everyone has a positive attitude and a friendly welcome.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review, we are pleased that you feel the home is welcoming by all of the team.
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Review from D G (Wife of Resident) published on 23 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your recent review, I am glad you are happy with the home by your score review.
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Review from Michelle V (Daughter of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very special home and I am so grateful Mum is there. She is happy, well looked after, involved and living her best life inspite of her Alzheimers. This home has a family feel and the team who work there are wonderful, professional, caring and switched on. The food is home-cooked and outstanding
and the daily activities, fun. The home itself is beautifully decorated and stimulating for those with Alzheimer's. The bedrooms are lovely too. I can't thank the team enough!
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review. The kitchen staff do produce some wonderful food for the residents and visitors, especially the cakes. The owner takes pride in all of his homes to ensure they are of a…read more
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Review from Julie K (Daughter of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's dementia increased and was not being cared for effectively enough at her previous place. What a transformation on her arrival at Prideaux Lodge. From day one, my mother has been treated with dignity respect and, most of all, kindness as she is now at end of life stage. My life has been made
so much easier knowing Mum is being treated in a safe and caring environment. I cannot recommend this care home enough.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review. We are glad your mother has settled much better than the previous home she was in. I know the care going forward when residents start their end-of-life journey is…read more
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Review from S R (Daughter of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home with wonderful care staff. Well run by the overall manager. The owner is very approachable and caring.
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Review from Michelle W (Relative of Resident) published on 5 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and polite. Our nan seems very happy here.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for the review, we have some great staff working here, they always put the resident first at all times.
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Review from Brian S (Son of Resident) published on 5 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attended the queen's jubilee party today, which was organised and made a nice change for Mum. The food was good and it was nice to have some live music.
Reply from Denise Argent, Manager at Prideaux Lodge
We are glad you enjoyed our garden party, everyone had a great time, especially the live music.
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Review from Craig K (Grandson of Resident) published on 5 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't thank the staff enough, very happy with my Nan staying here.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you very much for the review, we are glad you are happy with our service.
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Review from Fern S (Daughter-in-law of Resident) published on 5 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attended for platinum jubilee garden party. Well organised, good food, good entertainment. Everybody had a good time. It was definitely better than expected. Well done everybody involved.
Reply from Denise Argent, Manager at Prideaux Lodge
We are glad that you enjoyed the garden party, it was great to see so many people enjoying themselves.
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Review from Ryan K (Grandson of Resident) published on 5 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are doing a great job looking after Nan. We, as a family, are so pleased we found such a great place for Nan to stay.
Reply from Denise Argent, Manager at Prideaux Lodge
We are glad you are happy with our home and feel your nan is being looked after.
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Review from Anne M (Daughter of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Prideaux Lodge since November 2021. I have nothing but praise for all the staff. They have shown kindness and compassion without exceptions. I have just returned from their jubilee garden party. It was a wonderful afternoon of music, food and laughter. My mother so enjoyed it.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review I am glad you enjoyed our jubilee garden party.
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Current Review Score: 9.9 (9.884)

Overview of Review Score

The Review Score of 9.9 (9.884) out of 10 for Prideaux Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.884 for Prideaux Lodge is calculated as follows: ( (311 Excellents x 5) + (41 Goods x 4) ) ÷ 352 Ratings = 4.884
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Prideaux Lodge is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (11)

Denise

Denise Argent

Job Title: Registered Manager/Operations Director Joined: 2017

I am Level 5 Health and Social Care Management qualified. I lead my professional care team in delivering the highest level of care and support for our residents ensuring a person-centred approach is taken.


I feel that maintaining a strong relationship with residents and their relatives and understanding the important contribution that these relationships make lead to the successful running of a care home.


I have worked in the care industry for 16 years and I am very passionate about social care as a whole and ensuring that standards are met across the whole sector.


I am happy for you to come in and have a coffee and meet the team to help identify, what support is available to you should you need the support of a dementia home. I can talk to you about support options including care and respite.

Adela

Adela Buti

Job Title: Health Care Assistant/Weekend Chef Joined: 2014

I have a wealth of knowledge and am very passionate in caring for my residents and ensuring they receive the best quality of care on a day to day basis. I believe communication is key especially when caring for those with dementia.

Tiffany

Tiffany Collins

Job Title: Senior Care Assistant Joined: 2019

I have an NVQ Level 3 in Health and Social Care, my current job role is senior care assistant. I have worked in care since I left school. I am a fun and bubbly person who brings happiness and energy to the residents. I enjoy getting involved in activities when they happen in the home. I enjoy keeping our families up to date with our social media page.

Heidi

Heidi Cook

Job Title: Health Care Assistant Joined: 2020

I am a calm and nuturing person and always strive to make the residents feel at ease. I have an NVQ Level 3 in Health and Social Care which has helped me understand all aspects of the job role and how to meet my residents needs.

Lorraine

Lorraine Wells

Job Title: Health Care Assistant Joined: 2017

I was a qualified nurse in my previous role and have been in the industry for over 20 years. I am enjoying the role I am currently in and the challenges it brings.

Katie

Katie Mills

Job Title: Laundry Assistant Joined: 2020

I am NVQ Level 3 qualified in Health and Social Care and have worked in the sector for many years. I have a methodical way of working to ensure that all my resident's needs are met. I am now currently the head of Laundry which I enjoy very much.

Wendy

Wendy Lin

Job Title: Kitchen Assistant Joined: 2016

I have done many roles within the home from housekeeping to laundry and now I have found my niche working in the kitchen alongside some amazing chefs.

Donna

Donna Sanchez

Job Title: Housekeeping Joined: 2017

I am responsible for the ordering of cleaning supplies and ensuring the home is clean and tidy and odour free.

Deborah

Deborah Noakes

Job Title: Activities coordinator Joined: 2020

I am currently in charge of keeping the residents entertained through various activities such as arts and crafts, gardening club, I produce a monthly activities schedule for friends and families to see what we are doing within the home.

Gemma

Gemma Tasker

Job Title: Senior Care Assistant Joined: 2020

I have worked in the care industry for over 000 years. I am currently a senior care assistant administering medication to the residents. I also work on the care plans and risk assessments for the home.

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Hannah Mohoboob

Job Title: Step up Senior Joined: 2020

I have been working as a step-up senior since I returned to Prideaux Lodge after some time out of care.


I enjoy working with the residents and like to ensure their day is fulfilled.

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