Prideaux Lodge

148 Barnhorn Road, Little Common, Bexhill-on-Sea TN39 4QL
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9.9 88 Reviews
  • Prideaux Lodge, Bexhill-on-Sea
Prideaux Lodge is situated in Little Common, set in beautiful, large grounds with distant views of the sea and surrounding Sussex countryside.
Prideaux Lodge provides high quality dementia care putting the residents at the centre of everything they do.

Prideaux Lodge is appreciated by its guests for its provision of 24-hour care in an elegant, dignified and homely environment. The home offers freshly cooked meals using high quality locally sourced ingredients.

Prideaux Lodge has 19 bedrooms with a selection of en-suite facilities. All of the rooms include a staff call bell system, Smart television, personal telephone connection and a complementary toiletry basket on arrival to welcome you to the home.

In addition to the south-facing main lounge, the ground floor also comprises of an additional lounge which opens out onto the decking and beautiful rear garden with wild rabbits.
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Care Provided by Prideaux Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1450
  • Self-Funded Residential Dementia Care: £1250 – £1450
  • RESPITE Self-Funded Residential Care: £1250 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1450

All fee are subject to an initial assessment based on the residents current daily needs.

These prices are only a guideline, please contact Prideaux Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Prideaux Lodge Care Ltd

Person in Charge

  • Denise Argent (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (6)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Parking

  • Car Park at the front of the Prideaux Lodge

Prideaux Lodge Reviews (88)

9.9

Prideaux Lodge has a Review Score of 9.9 (9.884) out of 10, based on 30 reviews in the last 2 years.
Over all time Prideaux Lodge has 88 reviews.

Overall Experience
  • 78
  • 10
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Date Published
  • 88
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  • 30
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Reviewer Connection to Prideaux Lodge
  • 30
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  • 5
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  • 1
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Total of 88, showing 61-80
Review from J H (Son of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always good to see so many caring staff available at all times. It gives one comfort to know my mother is being cared for at all times.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review. We have a wonderful team here at Prideaux Lodge.
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Review from L E (Grandson of Resident) published on 23 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home.
Excellent staff.
Excellent care.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review, I am glad you feel we do well.
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Review from D G (Daughter-in-law of Resident) published on 23 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A homely feel with caring staff in a comfortable and clean environment.
Reply from Denise Argent, Manager at Prideaux Lodge
We have a good staff team that always put the residents first.
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Review from M S (Son of Resident) published on 16 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that the team at Prideaux Lodge gave to my dad during his end of life care was outstanding. I cannot fault them in any way. We were very lucky to find this amazing care home.
Reply from Denise Argent, Manager at Prideaux Lodge
He was such a character and has left a void within the home, thank you for your kind review.
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Review from K H (Daughter of Resident) published on 11 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved my mum to Prideaux Lodge in 2017, she was 96 years old and suffered from dementia. Prideaux Lodge was the perfect place for her. It is a small home, and as such, the staff treated her with respect, dignity and love. Her room was comfortable, with an en-suite shower room/toilet. The property
is immaculate, always being improved to a high standard with dementia residents in mind, their privacy and safety a priority. The secure gardens with seating areas and places residents could grow produce. Delicious choice of homemade food and drink cooked on the premises. If at any time I had concerns or needed something done, it was put right straight away if possible, or dealt with soon after. Nothing was too much trouble. Sadly Mum passed away at Prideaux Lodge, 2019. The care and professionalism my mum received at that sad time went through to her end of life at the home. The communication I had, night or day was excellent. All the staff could not have done anymore and I will never forget how calm, caring and professional they were.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review. It was a pleasure looking after your mother and we are sad in her passing.
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Review from Peter H (Husband of Resident) published on 4 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During the early days of my wife's residency, she has received great care and attention to settle her into her new and unfamiliar surroundings. Visitors were also made welcome with greetings and hospitality and were given daily reports of wellbeing. Results of the early care are now very apparent.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you Peter for your kind response. We are glad you feel that your wife has received great care.
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Review from J R (Daughter of Resident) published on 4 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in this home for 3 months. It took all that time for her to settle but we have been supported, kept informed and left to make our own choices when to visit or not.
Mum has had fantastic care, gentle, nurturing and she really has had care tailored to her individual needs. The food is
great and we have always been welcomed to join Mum to eat if we wanted to.
Reply from Denise Argent, Manager at Prideaux Lodge
Julie, we are looking at more person centred activities and hope to involve the community a lot more. Thank you for your wonderful comments.
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Review from Susan S (Daughter of Resident) published on 3 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has had very good care from all the staff. The food is lovely and we have eaten with her at times. The manager is very supportive and informative. Staff are very attentive and good with calming her. Staff have been organised around Mum's needs at certain times of the day. Great support of family
who have, at times, found it stressful when settling mum.
Reply from Denise Argent, Manager at Prideaux Lodge
Susan, thank you for your kind review. We try very hard to make our home a nice place to live.
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Review from Anne L (Friend of Resident) published on 23 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend died in July 2019, she lived at Prideaux Lodge for several years. I was not able to visit her regularly as I live in Oxfordshire, but I rang her instead. I was able to know of the steady advance of her Parkinson's Disease. She was always happy with the place she had chosen she liked her room
and found the staff warm and friendly. I was always impressed by their care when I visited her. Their work was much increased over the last year as her condition deteriorated. Their caring could not have been better.
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Review from Jan S (Friend of Resident) published on 13 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was visiting from 2013 - 2019 regularly. The resident always declared herself to be very happy. She was fond of the staff and they were clearly very fond of her. As a visitor, I was regularly offered a drink and the staff would be happy to move her to a more comfortable position. She was able to discuss
her treatment with the staff and was always treated with kindness and dignity.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review.
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Review from R S (Granddaughter of Resident) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very lovely experience every time I come to see my nan. The staff are very helpful and lovely and my nan seems very happy!
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind response we are glad you are happy with the home.
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Review from K S (Granddaughter of Resident) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are helpful and extremely kind. The home has live entertainment and music that really helps with my nan's state of mind. She seems happy and comfortable in her new home surrounded by friends and love. She is safe and it gives me peace of mind she is happy and well.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review I am glad you feel your nan is well looked after and safe.
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Review from D S (Sister-in-law of Resident) published on 5 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management are extremely friendly always on hand to answer any questions. The staff and management are always smart, clean and tidy in their appearance. A delight to watch. They treat everybody with the utmost respect. There is always something different on a daily basis from entertainment,
crafting, gardening and days out. To mention just a few 10 out lf 10 as far as I am concerned.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for our wonderful review.
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Review from S S (Cousin of Resident) published on 28 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative seemed happy and well cared for. Her room is clean and comfortable. Staff were welcoming, friendly and helpful. I have seen many residential homes, and this seems to be one of the nicest!
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your wonderful review.
We have a great team here at Prideaux Lodge.
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Review from A S (Brother-in-law of Resident) published on 28 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management should be commended for all the work that they do and achieve on a daily basis (nothing is too much trouble). They all work as a team and will strive to achieve excellence in every part of their working day. They should all be commended for all the hard work that they do, and
they all have a positive attitude with smiles on their faces.
Reply from Denise Argent, Manager at Prideaux Lodge
We are glad you enjoyed your visit and hope to see you again soon, and we are glad you would recommend us as a home.
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Review from Velda H (Sister of Resident) published on 31 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is very happy here and the staff are brilliant nothing is too much trouble. His face lights up when they approach him so I know he is happy.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review, I am glad you feel that we look after your brother well.
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Review from Jackie T (Daughter of Resident) published on 26 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention that my Dad receives from all of the staff is outstanding. They all take the time to get to know him and have time for him. He is so happy there and the staff also go out of their way to welcome in visitors like being welcomed into their own home.
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Review from Lesley B (Sister-in-law of Resident) published on 27 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time we have visited Prideaux Lodge. It's a really friendly, caring place. Nice atmosphere, the food and care are great. Everybody is treated with friendship and respect. It's a home. Residents are treated like valued family.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review.
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Review from Frederick H (Brother-in-law of Resident) published on 27 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are excellent, caring and very patient to residents.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review.
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Review from Keith B (Brother-in-law of Resident) published on 26 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy. Clean, good care, support. If you've got to be in a home then this is a very good one.
Reply from Denise Argent, Manager at Prideaux Lodge
Keith
Thank you for your kind review, I am glad you feel that our home is a good one.
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Current Review Score: 9.9 (9.884)

Overview of Review Score

The Review Score of 9.9 (9.884) out of 10 for Prideaux Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.884 for Prideaux Lodge is calculated as follows: ( (311 Excellents x 5) + (41 Goods x 4) ) ÷ 352 Ratings = 4.884
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Prideaux Lodge is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (11)

Denise

Denise Argent

Job Title: Registered Manager/Operations Director Joined: 2017

I am Level 5 Health and Social Care Management qualified. I lead my professional care team in delivering the highest level of care and support for our residents ensuring a person-centred approach is taken.


I feel that maintaining a strong relationship with residents and their relatives and understanding the important contribution that these relationships make lead to the successful running of a care home.


I have worked in the care industry for 16 years and I am very passionate about social care as a whole and ensuring that standards are met across the whole sector.


I am happy for you to come in and have a coffee and meet the team to help identify, what support is available to you should you need the support of a dementia home. I can talk to you about support options including care and respite.

Adela

Adela Buti

Job Title: Health Care Assistant/Weekend Chef Joined: 2014

I have a wealth of knowledge and am very passionate in caring for my residents and ensuring they receive the best quality of care on a day to day basis. I believe communication is key especially when caring for those with dementia.

Tiffany

Tiffany Collins

Job Title: Senior Care Assistant Joined: 2019

I have an NVQ Level 3 in Health and Social Care, my current job role is senior care assistant. I have worked in care since I left school. I am a fun and bubbly person who brings happiness and energy to the residents. I enjoy getting involved in activities when they happen in the home. I enjoy keeping our families up to date with our social media page.

Heidi

Heidi Cook

Job Title: Health Care Assistant Joined: 2020

I am a calm and nuturing person and always strive to make the residents feel at ease. I have an NVQ Level 3 in Health and Social Care which has helped me understand all aspects of the job role and how to meet my residents needs.

Lorraine

Lorraine Wells

Job Title: Health Care Assistant Joined: 2017

I was a qualified nurse in my previous role and have been in the industry for over 20 years. I am enjoying the role I am currently in and the challenges it brings.

Katie

Katie Mills

Job Title: Laundry Assistant Joined: 2020

I am NVQ Level 3 qualified in Health and Social Care and have worked in the sector for many years. I have a methodical way of working to ensure that all my resident's needs are met. I am now currently the head of Laundry which I enjoy very much.

Wendy

Wendy Lin

Job Title: Kitchen Assistant Joined: 2016

I have done many roles within the home from housekeeping to laundry and now I have found my niche working in the kitchen alongside some amazing chefs.

Donna

Donna Sanchez

Job Title: Housekeeping Joined: 2017

I am responsible for the ordering of cleaning supplies and ensuring the home is clean and tidy and odour free.

Deborah

Deborah Noakes

Job Title: Activities coordinator Joined: 2020

I am currently in charge of keeping the residents entertained through various activities such as arts and crafts, gardening club, I produce a monthly activities schedule for friends and families to see what we are doing within the home.

Gemma

Gemma Tasker

Job Title: Senior Care Assistant Joined: 2020

I have worked in the care industry for over 000 years. I am currently a senior care assistant administering medication to the residents. I also work on the care plans and risk assessments for the home.

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Hannah Mohoboob

Job Title: Step up Senior Joined: 2020

I have been working as a step-up senior since I returned to Prideaux Lodge after some time out of care.


I enjoy working with the residents and like to ensure their day is fulfilled.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Prideaux Lodge to verify any information. View our terms and conditions. Prideaux Lodge has an Enhanced Service - more info.