Prideaux Lodge

148 Barnhorn Road, Little Common, Bexhill-on-Sea TN39 4QL
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9.9 88 Reviews
  • Prideaux Lodge, Bexhill-on-Sea
Prideaux Lodge is situated in Little Common, set in beautiful, large grounds with distant views of the sea and surrounding Sussex countryside.
Prideaux Lodge provides high quality dementia care putting the residents at the centre of everything they do.

Prideaux Lodge is appreciated by its guests for its provision of 24-hour care in an elegant, dignified and homely environment. The home offers freshly cooked meals using high quality locally sourced ingredients.

Prideaux Lodge has 19 bedrooms with a selection of en-suite facilities. All of the rooms include a staff call bell system, Smart television, personal telephone connection and a complementary toiletry basket on arrival to welcome you to the home.

In addition to the south-facing main lounge, the ground floor also comprises of an additional lounge which opens out onto the decking and beautiful rear garden with wild rabbits.
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Care Provided by Prideaux Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1450
  • Self-Funded Residential Dementia Care: £1250 – £1450
  • RESPITE Self-Funded Residential Care: £1250 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1450

All fee are subject to an initial assessment based on the residents current daily needs.

These prices are only a guideline, please contact Prideaux Lodge to find out the exact price for your requirements.

Contact Prideaux Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Prideaux Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Prideaux Lodge Care Ltd

Person in Charge

  • Denise Argent (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (6)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Parking

  • Car Park at the front of the Prideaux Lodge

Prideaux Lodge Reviews (88)

9.9

Prideaux Lodge has a Review Score of 9.9 (9.884) out of 10, based on 30 reviews in the last 2 years.
Over all time Prideaux Lodge has 88 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Prideaux Lodge
  • 30
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Total of 88, showing 41-60
Review from K C (Relative of Resident) published on 4 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family member had a very sudden decline in her Dementia whilst living at home and Prideaux Lodge were able to provide her with accommodation within a week and this was leading up to the Christmas period! Since then, she has said nothing but good things about the home and the staff and is very happy
she is no longer living alone. We cannot thank Prideaux Lodge enough for the love and care they provide her and for the peace of mind, they provide us. Would 100% recommend!
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind response. We are glad your family member is settling in well, and you feel as a family that you would be happy to recommend us.
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Review from A B (Daughter of Resident) published on 27 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The festive season was a difficult one with Covid. Prideaux Lodge made plans for a gathering of restricted families to attend a party. The procedures put in place were rigorous and thorough so that we all felt safe in attending and our relatives felt safe. The party put a much-needed smile and happiness
on all faces including the staff who have worked tirelessly throughout 2021. Christmas is a special time and the manager and team made every effort to bring the magic into the home. Thank you to all.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for appreciating how much planning took place behind the scenes to make the Christmas fete happen, it gave us all a huge uplift that we needed especially in such special times. We now are…read more
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Review from S B (Daughter of Resident) published on 25 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Prideaux Lodge always go above and beyond for the residents, particularly around their mental wellbeing. Although it was a difficult decision to go ahead with the Christmas fete, all precautions were taken to reduce the risks and the positive impact it had on all residents and staff alike
was felt.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind comments. I have a great team that works hard to ensure the mental health of the residents is always a priority and our activities coordinator does a great job on a daily…read more
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Review from W P (Son of Resident) published on 24 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rigid application of care and medication protocols throughout my father's two-year residence. Very fast to act on any infection or decline in wellbeing, resulting in my father having a quality of life until his end-of-life decline and passing during the final few weeks of his life. The staff were highly
attentive such that my father was kept comfortable without the need for end-of-life medication. He passed away peacefully. The management of Covid was exemplary throughout.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review, I am glad you felt that we looked after your father well during his end of life which is a very hard time for families. The staff are always proactive in their approach…read more
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Review from L B (Son-in-law of Resident) published on 21 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care at Prideaux Lodge is second to none. A big thank you to the manager and all her staff. I attended Prideaux Lodge's Christmas party. A well-organised affair. Everybody thoroughly enjoyed the occasion. We all felt very safe with all possible protocols put in place. The manager worked so hard on the
day. She personally greeted and tested all visitors. On the day, everybody had a fabulous day. Again, a big thank you.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your wonderful review, I'm glad you enjoyed the Christmas party, and thought it was well organised. The staff worked extremely hard to keep everyone safe, and I think we achieved this by…read more
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Review from Sandra J (Daughter of Resident) published on 17 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went to Prideaux Lodge just before Christmas. The transition went very well due to the kind and professional approach from all the staff. She has settled in really well. Everyone is so friendly and you all made us feel very welcome, nothing was too much trouble. Thank you so much, you have
all made a very difficult time manageable.
Reply from Denise Argent, Manager at Prideaux Lodge
We are glad that your mum has settled in well. It is a difficult decision to place any family member into a care home. This is why we also try and ensure we keep families involved in the day to day…read more
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Review from R C (Daughter-in-law of Resident) published on 10 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family found Prideaux Lodge staff to be very caring, helpful and understanding, always taking pride in their work they kept my mother in law clean and dressed beautifully. She was always happy and that's all we could ask for in a care home. The staff were very understanding of her needs and when
we visited they were always helpful, friendly even at the end of my mother in law's life, the staff were so caring towards her and the manager was on site too.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review, we are glad you feel that we looked after your mother in law to a high standard; she was a pleasure to look after.
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Review from Mark C (Son of Resident) published on 9 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum was in Prideaux Lodge for 2 years and was happy, treated with dignity and it gave me and my family peace of mind. Staff are lovely, always looked well presented in their uniform, cheerful and happy; not an easy job to do! Always doing a lot of activities with them and always had full PPE on.
First impression was how lovely staff were with all the residents, nice manager too! Very caring with my mum at the end of life. Couldn't ask for anymore.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review, your mum will be missed by all of the team, thank you for your support.
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Review from Danny C (Son of Resident) published on 19 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Good communication. Reliable staff who are always on hand and 'know' and look after my mother well who appears quite content. Happy to make a good recommendation as I do trust the care that the team are giving Mum.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review we are glad you feel you could recommend us.
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Review from Patricia C (Sister of Resident) published on 27 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the years I have visited a countless number of care homes, both in this country and overseas, and can say, with absolute honesty, Prideaux Lodge stands out from all of them. There is no aspect of it I can find fault with. From the moment you enter the door, there is the most warm and cheerful welcome.
Both the patient's rooms and public areas are scrupulously clean. The patients are treated as human beings and given loving care.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review, I will pass it onto my team.
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Review from M L (Wife of Resident) published on 26 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Prideaux Lodge gave the most professional and caring care at all times not only to my husband but to our family. When phoning to enquire after him and answering our many questions nothing was ever too much trouble. Everyone of the staff deserves the best thanks for all they did.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review. I am glad you feel we are professional and caring.
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Review from Laura P (Daughter of Resident) published on 24 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot thank the staff enough for their amazing care, support, knowledge, true dedication, thoroughness, diligence and the list goes on. In the 2 weeks respite care my dad had at Prideaux, the improvement in his health, mobility and positive attitude went from 0-100. I am so very grateful and cannot
say thank you enough to them.
Reply from Denise Argent, Manager at Prideaux Lodge
It was a pleasure to look after your dad. I have an amazing team who I feel go above and beyond their duties as carers. I am glad that you felt he made improvements while he was here.
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Review from Teresa S (Daughter of Resident) published on 30 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at the Prideaux for just over 3 years now and has been paying for her own care. It has been outstanding, she is very happy, safe, has many friends and the care staff are diligent and she now looks on it as her home. They reassure her, the food is excellent and they have responded to her
ever-changing needs with such care and compassion. During this pandemic, they have provided Skype, Facebook and telephone calls for us, I would not hesitate to recommend this care home. Thank you each and everyone member of staff.
Reply from Denise Argent, Manager at Prideaux Lodge
Teresa, Thank you for your kind review I am glad you feel that we do a good job that means alot to us.
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Review from Vanessa H (Daughter of Resident) published on 18 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the care that my mother receives from all the staff at Prideaux Lodge. I looked at many homes before deciding on Prideaux Lodge. As soon as I met the staff and viewed the home, I knew it was the right place for my mum. Not only are all the staff (this includes everyone,
maintenance staff, housekeeping staff, kitchen staff, etc. as well as care staff) extremely well trained and very professional, they are all incredibly kind and caring. They are also extremely tolerant and accommodating to my mum who doesn't always get up and go to bed at conventional times. They are happy to make her meals outside of their normal meal times and do everything they can to allow her the freedom of choice on how she spends her day and evening. They also provide a packed program of activities and special events over the year so there is always something going on. The home is bright, cheerful and well decorated and extremely clean. The home-cooked food is first class.
Reply from Denise Argent, Manager at Prideaux Lodge
Vanessa thank you for your kind words that I will pass onto the staff, I am glad that you feel we work to a high standard and also glad that you picked us to look after your mum.
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Review from S B (Sister of Resident) published on 8 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is extremely vulnerable with Parkinson's and mental health issues. Not only has she received superb care and kindness at Prideaux Lodge, but the Manager realised she was being coerced into giving large sums of money to her previous attorneys. The manager ensured a safeguarding hearing and
my sister's finances are now safe. The atmosphere in the home is one of care, hope, and genuine love for each resident.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind words and we wish your sister all the luck in her new home. Please stay in touch as you are always part of the Prideaux family.
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Review from Barbara A (Daughter of Resident) published on 8 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are excellent, cheerful, attentive, caring and professional and we are always made welcome when visiting. I am very impressed with how well the current virus crisis is being dealt with and I'm confident that my mother, who has settled in well, continues to be in a safe environment. The home
is spacious and clean, has a lovely dining room and activities are varied and stimulating. The decor is homely and having a second garden room lounge a bonus for more private visits. The large garden is ideal for outdoor events, activities and relaxation.
Reply from Denise Argent, Manager at Prideaux Lodge
Barbara thank you for your kind review, I am glad that you feel your mother is safe and well cared for. We have been working hard through this COVID-19 keeping the residents entertained and ensuring…read more
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Review from Janet W (Daughter of Resident) published on 8 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been living at Prideaux Lodge for over 18 months and has always been treated with exceptional care and dignity and I would highly recommend. The Management and staff are always welcoming, friendly, caring and professional. Since having to introduce lockdown due to COVID19 they have however
shown their true dedication and commitment to the care, welfare, mental and physical stimulation of their residents. They have also shown care for the relatives of their residents by providing weekly email and daily social media updates of activities which, in these difficult times means so much to family members. I can not thank them enough for all they are doing.
Reply from Denise Argent, Manager at Prideaux Lodge
Janet, thank you for your kind review, we have tried very hard during this COVID -19 outbreak to keep our residents entertained and also put relatives minds at rest by keeping them up to date, your…read more
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Review from Laura J (Daughter of Resident) published on 5 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Prideaux Lodge is a superb care home. I have been delighted by the professionalism of the staff and the caring atmosphere provided. I feel welcome when I visit, and my mum's wellbeing has improved enormously since staying here.
Reply from Denise Argent, Manager at Prideaux Lodge
Laura thank you for your kind review, we are glad your mum has settled in so well and you feel that the home is a superb care home. I will pass these comments onto the staff.
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Review from P H (Wife of Resident) published on 17 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was placed at this home for two weeks respite. The staff were very friendly and helpful at all times.
The food was cooked very nicely; they let me stay for a couple of meals on his first day to help him get settled in.
I thought that was really good; this was his first stay here, and
he will be back as long as they have room for him.
Reply from Denise Argent, Manager at Prideaux Lodge
Thank you for your kind review, and hopefully next time we will have a space.
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Review from Maryon D (Daughter of Resident) published on 6 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The kindness and care that the whole team showed to my dear Mum over the past five years ago has been exceptional. Mum lived with myself and my husband but stayed at Prideaux Lodge for respite care when we were away on holiday, Mum also attended as daycare once or twice a week. The team were always
welcoming and treated my lovely Mum with dignity, kindness and respect and we always got a warm welcome. Mum sadly passed away in January but I will always be grateful for the support and care they provided.
Reply from Denise Argent, Manager at Prideaux Lodge
Maryon,
Thank you for your kind review, we loved having your mum, she was a joy to look after.
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Current Review Score: 9.9 (9.884)

Overview of Review Score

The Review Score of 9.9 (9.884) out of 10 for Prideaux Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.884 for Prideaux Lodge is calculated as follows: ( (311 Excellents x 5) + (41 Goods x 4) ) ÷ 352 Ratings = 4.884
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Prideaux Lodge is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (11)

Denise

Denise Argent

Job Title: Registered Manager/Operations Director Joined: 2017

I am Level 5 Health and Social Care Management qualified. I lead my professional care team in delivering the highest level of care and support for our residents ensuring a person-centred approach is taken.


I feel that maintaining a strong relationship with residents and their relatives and understanding the important contribution that these relationships make lead to the successful running of a care home.


I have worked in the care industry for 16 years and I am very passionate about social care as a whole and ensuring that standards are met across the whole sector.


I am happy for you to come in and have a coffee and meet the team to help identify, what support is available to you should you need the support of a dementia home. I can talk to you about support options including care and respite.

Adela

Adela Buti

Job Title: Health Care Assistant/Weekend Chef Joined: 2014

I have a wealth of knowledge and am very passionate in caring for my residents and ensuring they receive the best quality of care on a day to day basis. I believe communication is key especially when caring for those with dementia.

Tiffany

Tiffany Collins

Job Title: Senior Care Assistant Joined: 2019

I have an NVQ Level 3 in Health and Social Care, my current job role is senior care assistant. I have worked in care since I left school. I am a fun and bubbly person who brings happiness and energy to the residents. I enjoy getting involved in activities when they happen in the home. I enjoy keeping our families up to date with our social media page.

Heidi

Heidi Cook

Job Title: Health Care Assistant Joined: 2020

I am a calm and nuturing person and always strive to make the residents feel at ease. I have an NVQ Level 3 in Health and Social Care which has helped me understand all aspects of the job role and how to meet my residents needs.

Lorraine

Lorraine Wells

Job Title: Health Care Assistant Joined: 2017

I was a qualified nurse in my previous role and have been in the industry for over 20 years. I am enjoying the role I am currently in and the challenges it brings.

Katie

Katie Mills

Job Title: Laundry Assistant Joined: 2020

I am NVQ Level 3 qualified in Health and Social Care and have worked in the sector for many years. I have a methodical way of working to ensure that all my resident's needs are met. I am now currently the head of Laundry which I enjoy very much.

Wendy

Wendy Lin

Job Title: Kitchen Assistant Joined: 2016

I have done many roles within the home from housekeeping to laundry and now I have found my niche working in the kitchen alongside some amazing chefs.

Donna

Donna Sanchez

Job Title: Housekeeping Joined: 2017

I am responsible for the ordering of cleaning supplies and ensuring the home is clean and tidy and odour free.

Deborah

Deborah Noakes

Job Title: Activities coordinator Joined: 2020

I am currently in charge of keeping the residents entertained through various activities such as arts and crafts, gardening club, I produce a monthly activities schedule for friends and families to see what we are doing within the home.

Gemma

Gemma Tasker

Job Title: Senior Care Assistant Joined: 2020

I have worked in the care industry for over 000 years. I am currently a senior care assistant administering medication to the residents. I also work on the care plans and risk assessments for the home.

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Hannah Mohoboob

Job Title: Step up Senior Joined: 2020

I have been working as a step-up senior since I returned to Prideaux Lodge after some time out of care.


I enjoy working with the residents and like to ensure their day is fulfilled.

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