Orchardown

4/6 Old Orchard Road, Eastbourne BN21 1DB
Review Us
8.3 2 Reviews
  • Orchardown, Eastbourne
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 17 Service Users

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £800 – £1000
  • RESPITE Self-Funded Residential Care: £800 – £1000

minimum respite for 2 weeks

These prices are only a guideline, please contact Orchardown to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • visnja mazzoli

Person in charge

  • Helen Collins (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (17)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (17)
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Orchardown Reviews (2)

8.3

Orchardown has a Review Score of 8.3 (8.294) out of 10, based on 1 reviews in the last 2 years.
Over all time Orchardown has 2 reviews.

Overall Experience
  • 2
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  • 0
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Date Published
  • 2
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  • 1
  • 1
Reviewer Connection to Orchardown
  • 1
  • 1
Total of 2, showing 1-2
Review from Brian H (Cousin of Resident) published on 9 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Had the pleasure of choosing this care home for an elderly cousin initially for respite care. She has now been there for two months and is more than happy to continue. She settled into a very nice en suite room with a lovely garden view and has made friends with several other residents. The big bonus
here is the excellent owner and manager plus truly delightful staff - nothing is too much trouble. The central situation makes it easily accessible plus adequate car parking. My cousin is very pleased with the variety of food offered and makes use of the lovely garden. Various activities are offered which she enjoys. This is not a large home but is very homely and one I and my family can thoroughly recommend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pat C (Daughter of Resident) published on 6 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A caring and wonderful home for my mum. The staff are lovely with nice clean and bright rooms. The cook and the food are of a high quality. The conservatory and garden are a delight. Well managed and plenty of feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.3 (8.294)

Overview of Review Score

The Review Score of 8.3 (8.294) out of 10 for Orchardown is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Orchardown is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.294 Points relating to the number of positive Reviews for Orchardown is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4. 1 Positive Reviews ÷ 3.4 = 0.294
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Feb 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Orchardown

What types of Care is Orchardown registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Orchardown have?

There are 17 Single Rooms.

What are the Facilities & Services at Orchardown?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Orchardown to the centre of Eastbourne?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orchardown to verify any information. View our terms and conditions. Orchardown has an Basic Service - more info.