Woodside Hall Nursing Home

Polegate Road, Hailsham BN27 3PQ

Woodside Hall Nursing Home, Hailsham, East Sussex
Woodside Hall Nursing Home, Hailsham, East Sussex
Woodside Hall Nursing Home, Hailsham, East Sussex

Step into Woodside Hall and staff are sure you'll be struck immediately by the natural warmth and friendliness of their staff. Attractively furnished rooms are as comfortable and welcoming as your own home.

Take a further look around and you will see how well cared for residents are. At Woodside Hall the friendly atmosphere ensures that everyone continues their daily life with personal privacy and dignity. Friends, relatives and guests are always welcome.

Woodside Hall is served by local General Practitioners and residents are encouraged to remain with their own personal doctor where possible. There are many clubs and activities in the Hailsham area which residents can support.

The Home is managed by a Matron (RGN) experienced in the care of elderly people. Qualified trained staff and Care Assistants provide 24-hour support in a professional and caring way.

Owner: Premium Care Ltd

Person in charge: Linda Latimer (Manager)

Local Authority / Social Services: East Sussex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 59 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 49

Shared Rooms: 5

Rooms with ensuite WC: 54

Weekly Charges Guide: Nursing Care Single from £900 , Nursing Care Shared (per person) from £900

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Unrestricted Visiting times

Parking:

Car Parking on site

Latest Care Quality Commission* Report on Woodside Hall Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

4 Bed Vacancies

posted 18 May 2017

We are taking bookings for permanent places and Respite . we have 4 Single En Suite room--avaliable- amazing views over the gardens. Respite care & long term care avaliable.

Reviews

9.2 Woodside Hall Nursing Home has a Review Score of 9.2 (9.183)

The Review Score of 9.2 (maximum of 10) for Woodside Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Woodside Hall Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.759 for Woodside Hall Nursing Home is calculated as follows: ( (128 Excellents x 5) + (36 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 166 Ratings = 4.759

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.424 Points relating to the number of positive Reviews for Woodside Hall Nursing Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.8 positive Reviews (59 registered maximum number of service users ÷ 5). 5 Reviews ÷ 11.8 Target = 0.424

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    12
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Woodside Hall Nursing Home?

  • Extremely LIKELY
    11
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Woodside Hall Nursing Home

  • Friend of Resident/Service User
    3
  • Daughter of Resident/Service User
    2
  • Husband of Resident/Service User
    2
  • Resident / Service User
    2
  • Wife of Resident/Service User
    2
  • more

Mother has been here for 5 months coming straight from the hospital as she could not go home. I have nothing but praise and admiration for the staff and whole set up. Nothing is too much trouble. Mother and her room are always clean, tidy and whole building smells lovely and nursing has improved mother's leg ulcers totally, which district nurses could not achieve over several years.

How likely would you be to recommend Woodside Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was a resident of Woodside Hall ten years ago and I was not impressed with it. However, having visited my friend since January 2017, I am very impressed with the difference of the Hall since it's refurbishment. It is clean, modern, bright, has lovely views and the rooms have good privacy too. The management and staff are friendly and courteous. It just gives me a feeling of confidence that my friend is being treated fairly and with dignity.

How likely would you be to recommend Woodside Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have always found it welcoming as the staff are very kind and helpful and it is a pleasure to visit our long-time friend.

How likely would you be to recommend Woodside Hall Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the staff very friendly, but the dispensing of medication has been an issue. The room is always kept to an excellent standard of cleanliness.

The management staff are always willing to help with any problems.

How likely would you be to recommend Woodside Hall Nursing Home? Neither Unlikely or Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

My mother is very happy here.

How likely would you be to recommend Woodside Hall Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Staff very friendly and helpful. Clean and tidy, food good. No complaints.

How likely would you be to recommend Woodside Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister has been at Woodside Hall for 2 years, very happy with the care and facilities.

How likely would you be to recommend Woodside Hall Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Nursing and care staff have been considerate, helpful and efficient at all times. Chefs have done their best to cater for a limited diet with some excellent meals, any requests has been dealt with straight away.

How likely would you be to recommend Woodside Hall Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nearly 3 years ago I helped a friend seek a care home for his wife. It entailed visiting a few homes and we both came to the conclusion this was by far the best. When another neighbour required care, she did not hesitate choosing Woodside. The word care is "Woodside" in all aspects and she is very contented.

How likely would you be to recommend Woodside Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Whilst in respite care I found the care I received from all the staff excellent.

How likely would you be to recommend Woodside Hall Nursing Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

I am writing this on behalf of my husband as he is unable to. My husband goes to Woodside Hall every three months for a weeks respite. Everyone knows him, and he knows them. The staff are amazing. They treat him with respect and dignity. The rooms are always clean, and the food is good and nutritious. We have recommended many people to to to Woodside Hall.

How likely would you be to recommend Woodside Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Helpful friendly staff to make it as much of a home from home as possible.

How likely would you be to recommend Woodside Hall Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Happy in which way she is cared for the home is clean and smells fresh. Staff are friendly and helpful. I have no concerns.

How likely would you be to recommend Woodside Hall Nursing Home? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My wife has only been there once so far. I will judge them after three or four times.

How likely would you be to recommend Woodside Hall Nursing Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2014

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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