Woodside Hall Nursing Home

Polegate Road, Hailsham BN27 3PQ
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9.8 103 Reviews
  • Woodside Hall Nursing Home, Hailsham
Woodside Hall Nursing Homes a fantastic independently owned nursing home located between the two small towns of Hailsham and Polegate in East Sussex and only a short drive from coast of Eastbourne.

Woodside Hall Nursing Home has been awarded Gold Standards Accreditation. All of the team at Woodside Hall have embedded GSF Principles and integrated them to fit the needs and care of residents so deeply for. This accreditation demonstrates the level of care and passion in ensuring residents needs and wishes are met when it matters most. Kindness, compassion and sheer love for all.

The care home is set in four acres of private gardens and woodland. The beautiful grounds which surround the nursing home make it a lovely, peaceful and tranquil place.

Residents can enjoy a visit to the hairdressers, regular visits from the Chiropodist and nutritional home made meals using fresh locally sourced produce. Residents can also benefit from visits from the loving and friendly registered K9 Concern Dog called Tilly.

At Woodside Hall, the friendly atmosphere ensures that everyone continues their daily life with personal privacy and dignity. Friends, relatives and guests are always welcome.

Woodside Hall is served by local General Practitioner on a weekly ward round.

The home is managed by a Director & Registered Manager who has been running the home for the past 26 years. On top of having extremely high standards when it comes to care, the manager also strives to make time for residents. The team also consists of highly trained staff including senior nurse, Registered Nurses, Head of Care, Care Assistants, Domestic/Maintenance Team, Chefs and Admin & an Activity Team, who each provide 24-hour support in a professional and caring way.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Nursing Care: £1750 – £1750

Extra charges will be Hairdressing, chiropodist, newspapers, residents weekly shop and any other extras required.

These prices are only a guideline, please contact Woodside Hall Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Premium Care Ltd

Person in charge

  • Sharon Lloyd (Registered Manager/Company Director)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (5)
  • Couples/Companion Rooms with Ensuite Wet Room (5)

Visiting

  • Unrestricted Visiting times

Parking

  • Car Parking on site
    on a bus route
    Main railway station near by

Woodside Hall Nursing Home Reviews (103)

9.8

Woodside Hall Nursing Home has a Review Score of 9.8 (9.796) out of 10, based on 34 reviews in the last 2 years.
Over all time Woodside Hall Nursing Home has 103 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Woodside Hall Nursing Home
  • 34
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  • 9
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  • 5
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Total of 103, showing 1-20
Review from Z S (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodside Hall is a great nursing home full of kind and caring people, staff always willing to give up their time and explain something or sit down with you and your family. My father has been in this home since March of this year. I cannot fault them for their kind and caring attitude. Nothing is too
much trouble, the food is lovely and my father enjoys variety of fresh food cooked daily the residence rooms are spotlessly clean so are all the communal areas. I have spent much time in the home over the last few months helping my father settle in and I have seen with my own eyes even though the staff work very long hours they are very caring with all the residence and the needs of individuals if you're looking for a home to put a family member in or a friend go and have a look for yourself talk to some of the residents,
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Review from Jean M (Friend of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we was looking for a carehome, for our neighbour, we came across woodside Hall , from the moment we walked through the door, we received a very warm welcome from the home manager, also sue who is the receptionist.
The home is absolutely a credit to the home manager and to each and every member
of staff, nothing is to much trouble, the home is absolutely spotless and fantastic care . Every member of staff goes above and beyond and my neighbour wants for nothing, if you are looking for a home for a loved one, I would highly recommend this home, and belive you me I can be very fussy. If I was to rate this home definitely 10/10 , food is excellent, activities are there if you want to participate and there's always someone to talk to, don't just take my word for it go and vist, plus they have just received a gold award so again we'll done to each and everyone of you x
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Review from A C (Son of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my father received was amazing; all the staff were so helpful and very friendly. The food was very good. I was really impressed with the cleanliness, overall, the care he received was excellent. We would really recommend Woodside Hall to everyone.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your wonderful review, we are so pleased your father was comfortable and well cared for. Its means so much to us all knowing we make a difference .

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Review from Susan M (Daughter of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank the management team and staff enough for the care and compassion they gave to my mum in her final days. Although she was only with Woodside for the final two weeks of her life it was made comfortable and more importantly pain free. The nursing staff kept us up to date on a daily basis
which made things so much easier for us. I cannot speak highly enough of them all. Once again, thank you Woodside.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for taking the time to leave such a lovely review, we truly appreciate your kind words and are so pleased to hear you had such a positive experience. We are all committed to providing high quality care to our residents and families .

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Review from Sharon S (Daughter of Resident) published on 30 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's always daunting having to think about sending a loved one away for respite as you never know what to expect but all I can say that I was absolutely delighted that we chose Woodside Hall !!
From the moment we viewed the home we felt at home,as the staff are all so welcoming & kind with all my questions
answered in a professional manner, so I knew than that Mum would indeed be happy to stay there for 3 weeks & I'm amazed she did as she's so critical of everything !
She said that the staff were all lovely, she loved being out in the garden everyday & I know she enjoyed the banter & being around others after being so isolated in her room @ home for so long.
We would not hesitate sending Mum back there again & it so happens she will be in October !
Thankyou to you all for looking after Mum as I cannot fault the dignity & respect you showed her. We felt relieved that we can now go away knowing she's in such caring hands with all her needs taken care of, it was one less worry for us.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for taking the time to submit your review, That's wonderful to hear ! So pleased the respite care was a great success with your mother. Its so reassuring when staff receive such positive feedback. Reviews like this can make a real difference to people looking for respire care , offering peace of mind and highlighting the dedication of our team . See you in October .

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Review from Chris S (Respite Resident) published on 17 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I spent three weeks respite in Woodside, enjoying a spacious, comfortable room overlooking the expansive informal garden. The staff were friendly, attentive and responsive, and the residents were also very welcoming. Highly recommended.
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Review from Sarah H (Daughter of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was looked after by Woodside Care Home from April 2023 until she sadly died in February 2024. Mum was quadriplegic so required help with everything. The care staff treated her with respect and the clinical lead and her nursing team were great. Everyone was always willing to discuss Mum's condition
with us and the care she received in her final days helped the family through a difficult time.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your kind feedback which we will all appreciate. So pleased you were happy with our home.

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Review from Linda Y (Wife of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has respite at Woodside Hall 4 times a year. The staff are great and know him well. It is very clean, and he is very well looked after. I never worry about sending him there. He is treated with dignity and respect at all times.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your feedback and so pleased you are happy with our care here, and you can enjoy your time away .

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Review from Graham P (Son of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother (94) was very weak after a nasty cold /cough over Christmas and spent 2 weeks there for respite.
She thoroughly enjoyed her stay there and the care she received was first-class. The staff are all very friendly and provide an excellent level of care. The food was very good and my Mother built
up her strength during her stay enabling her to return home and be able to cope on her own again. She would definitely stay there again as it has such a friendly homely environment combined with a professional level of care from all the staff.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

We appreciate your feedback on our home, staff and care. Pleased your mother was able to feel better and return home.

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Review from Natalie W (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in Woodside for several months and has settled in really well, the staff are kind and friendly, the amenities and food are to a great standard. We're very happy we chose Woodside Hall for his complex care needs.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your feedback on our home and staff, so pleased you are all so happy and you chose our nursing home.

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Review from Sharon J (Wife of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so pleased with the way my husband has been looked after, the staff take such good care of him and I can rest easy knowing that he is being taken good care of. Being the first time I have been in this situation the staff have all been very kind and any questions I have they always help with. They
also keep in touch with me too. It is a lovely environment, and clean, with very good meals. Most importantly my husband is very comfortable with being there.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your review on our home, I will of course relay your feedback to all our staff.

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Review from Hayley B (Friend of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant home, always exceptionally clean and such caring staff, the residents always look so happy and at home. The director is incredibly supportive and is always going above and beyond to make sure the residents feel cared for in a clean, safe, happy and supportive environment.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

We all appreciate your feedback on our home, and we will of course pass all your comments on to our team here.

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Review from Ann P (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy living at Woodside. She finds all the staff very caring. Her room is light and bright. We would recommend the home to anyone requiring short or long-term care. Woodside has a family feel to it.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your review we really do appreciate your excellent feedback and will, of course, pass on all your feedback to staff.

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Review from Helen C (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has moved here recently from another nursing home. He is much happier at Woodside Hall. In particular the food offering is very good and the staff are extremely caring.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your review on our home and so pleased your father is so much happier here.

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Review from C G (Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here for a couple of months for respite. From day one, the staff have been very efficient and friendly. I feel very safe here. My room is spacious and cleaned every day. I would not hesitate to recommend this nursing home to any of my friends.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

We are so pleased with your review on our home and you are enjoying your stay with us all.

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Review from Linda B (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the home, all staff very welcoming. Frequent updates via phone/email. Mum very happy here and loves the staff.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your review which we all appreciate as this really inspires us all.

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Review from Kevin A (Son-in-law of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We hold Woodside Hall in the very highest regard. The staff are professional and personal: a combination not always easy to achieve, but WH does so with efficiency, sensitivity and with a smile. We know my father-in-law is safe, comfortable and happy. We score the activities only a slight notch lower,
simply because he does not always participate. We would recommend WH without reservation.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your great review on our home, we will of course pass on all your lovely comments to our team.

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Review from Valerie R (Wife of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day I visited Woodside Hall I felt it was a suitable place for my husband, and I was right, he settled in with the help of caring staff. As I live very nearby I was able to visit every day, treated with friendliness and able to observe how well all the staff worked together - cleaning, laundry,
kitchen, activities, handyman, caring and excellent nursing staff. For the final months my husband and I were treated with dignity and support.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your lovely feedback on our home and staff, we really do appreciate you taking the time to leave a review on our home.

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Review from Kevin W (Son of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very well looked after and settled. She recently celebrated her birthday, all the staff gathered with a cake and sung Happy Birthday which was lovely. Since arriving in August, Mum has also made friends with a number of the other residents. The staff are always friendly and welcoming. It's a
relief to know that Mum is safe, well cared for and has friends (new and old) around her.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your wonderful review on our home, we are all so pleased you are all happy with our care and staff here.

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Review from M R (Son of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in Woodside for 3 months now. My family and I cannot express enough our gratitude to all the staff at Woodside for their friendly and 'can do' attitude. We are very pleased with the care that he has had and continues to receive.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your review and feedback on our home, we really do appreciate you taking the time, so pleased you are happy with our care and staff here.

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Current Review Score: 9.8 (9.796)

Overview of Review Score

The Review Score of 9.8 (9.796) out of 10 for Woodside Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.796 for Woodside Hall Nursing Home is calculated as follows: ( (323 Excellents x 5) + (69 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 398 Ratings = 4.796
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodside Hall Nursing Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 22 Sep 2025

We have 2 vacant rooms here for permanent nursing and we can take bookings for respite We offer a min 2 week respite here on all our rooms- we also offer respite for those recovering from illness, surgery or to simply give their carer a much-needed break - We are taking bookings from today.

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Awards / Recognitions (9)

Meet the Team (1)

Sharon

Sharon Lloyd

Job Title: Director/Registered Manager Joined: 1999

Sharon has been managing the home for the past 22 years, she is an enthusiastic Director/Registered Manager and during this time has gained a wealth of knowledge and qualifications-having had a true insight into meetings residents' needs and safety to ensure they have a good quality of life. She is able to support the needs of relatives and ensures all staff are supported in all areas.

Frequently Asked Questions about Woodside Hall Nursing Home

What types of Care is Woodside Hall Nursing Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodside Hall Nursing Home have?

There are 49 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Woodside Hall Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodside Hall Nursing Home to the centre of Hailsham?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodside Hall Nursing Home to verify any information. View our terms and conditions. Woodside Hall Nursing Home has an Enhanced Service - more info.