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Woodside Hall Nursing Home

Polegate Road, Hailsham, East Sussex BN27 3PQ
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I cannot be more impressed with the way this home is run,Z S(Daughter of Resident/Service User)
Woodside Hall Nursing Home, Hailsham
The food is excellent! They have a very good Chef!Kevin W(Son of Resident/Service User)
Woodside Hall Nursing Home, Hailsham
They offer some lovely activities and events for both residents and relatives to attendNicola Y(Daughter of Resident/Service User)
Woodside Hall Nursing Home, Hailsham

Woodside Hall Nursing Homes a fantastic independently owned nursing home located between the two small towns of Hailsham and Polegate in East Sussex and only a short drive from coast of Eastbourne.

Woodside Hall Nursing Home has been awarded Gold Standards Accreditation. All of the team at Woodside Hall have embedded GSF Principles and integrated them to fit the needs and care of residents so deeply for. This accreditation demonstrates the...  

Care Provided by Woodside Hall Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,450
Nursing CareFrom £1,750£1,750 - £1,750

Extra charges will be Hairdressing, chiropodist, newspapers, residents weekly shop and any other extras required.

Contact Woodside Hall Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Premium Care Ltd
  • Private Owned

Person in charge

  • Sharon Lloyd(Registered Manager/Company Director)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (5)
  • Couples/Companion Rooms with ensuite Wet Room (5)

Visiting

  • Unrestricted Visiting times

Parking

  • Car Parking on site on a bus route Main railway station near by

Woodside Hall Nursing Home Reviews (110)

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9.8

Woodside Hall Nursing Home has a Review Score of 9.8 (9.818) out of 10, based on 33 reviews in the last 2 years. Over all time Woodside Hall Nursing Home has 110 reviews.

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Review from John G (Son of Resident) published on 23 July 2026 Submitted via Website
Overall Experience
on behalf of my Mum Pauline, and my family.
we cant thank you enough for your support and care ,not only what you gave mum but to us her children.
The smile and the warmth ,you receive as you come through the doors. is there to the the END.
ITS A SMILE FILLED WITH LOVE ,CARE, and COMPASSION.
I have kept this review short and simple.
As that's how we thought Woodside Hall was . simple and uncomplicated . A Home.......
i cant thankyou enough regards from all the Family.

john the author .xx.

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Review from Sylvia W (Daughter of Resident) published on 10 July 2026 Submitted via Postal Card
Overall Experience

My father who is a resident at Woodside Hall and I joined the Woodside Hall, Winter Olympics Activity on Thursday 19th February. The event was well organised and enjoyed by the residents and visitors. The sports were well planned so that everyone could take part if they wished. The room was arranged so that all could see what was going on. Congratulations to Natalie for a super afternoon.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your review on our home and so pleased your father is enjoying all our activities we have to offer.

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Review from J B (Son of Resident) published on 18 June 2026 Submitted via Postal Card
Overall Experience

My mother was a resident at Woodside Hall Nursing Home from July 2024 until she died 6th May 2026. She very much enjoyed her time, there the caring staff were excellent. As was the food which she very much enjoyed. Entertainment was of good quality and frequent.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for taking the time to leave such a lovely review. we are absolutely delighted to hear your positive feedback and incredibly proud of all our dedicated and hardworking team. I will of course pass on your review .

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Review from Celia S (Wife of Resident) published on 27 May 2026 Submitted via Website
Overall Experience

Hi.. I am writing to say I feel very supported with staff & management, & the chef included.. food is good & care is good too.. Cleanliness is very good too.. All round I would recommend Woodside Hall.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your wonderful review and kind words. It means the world to our team to know that they are providing a loving and supportive environment for our residents. Your feedback truly brightens our staff day and we appreciate you taking the time to leave a review. Also recommended our home.

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Review from Kevin A (Next of Kin) published on 20 April 2026 Submitted via Website
Overall Experience

Our Dad / Grandad / Father-in-law Alan has been a Woodside Hall resident for two and a half years. He is cared for by staff who combine professional expertise with friendly and warm human care. We know to trust them implicitly and we regard them as friends on first-name terms. Care is always efficient and respectful. Catering is very good and the recent arrival of new events organiser has invigorated the activities programme!

We know that, especially for older folk, a move into care from their own home (where in Alan's case he had lived for half a century) is a step into the unknown. For relatives, too, there is major responsibility, a learning curve, and a sort of understandable nervousness. All of those concerns simply slid seamlessly into the background when Alan settled in.

A final thought. We should judge a care home not by how modern and shiny it is, or how glossy its brochure. We judge by the human dimensions. Woodside Hall is a big warm hug.

Star rating? 6 out of 5 !

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your wonderful review on our Nursing Home and for taking the time , this is greatly appreciated by us all and of course I will read this out at our meetings and also best advert for our Nursing Home .

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Review from D B (Daughter of Resident) published on 25 February 2026 Submitted via Website
Overall Experience

The staff are friendly caring and totally professional nothing is too much trouble and they make my mum so happy being in the home that she calls it her hotel . She loves the activities and the entertainment that is laid on daily and gets fully involved with the staff

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your kind words, we aim to create a warm and welcoming family environment here. so pleased all the activities are being enjoyed by your mother .

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Review from Jackie P (Daughter-in-law of Resident) published on 25 February 2026 Submitted via Website
Overall Experience

My mother-in-law is on end-of-life care.. The people at Woodside are amazingly kind and caring. There is nothing they won't do to keep her comfortable. She has been there nearly three years and has loved it. We can't fault the care and attention she has had and continues to have.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your kind words and of course we will pass all this information onto our staff. such a lovely review .

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Review from C C (Respite Resident) published on 4 November 2025 Submitted via Postal Card
Overall Experience

The room was comfortable so was the bed. There was as lovely view from the window and the stay was restful. May I suggest that the staff allow residents more privacy when using the lavatories.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for taking the time to leave a review , your comments will of course be passed onto our staff . Providing and protecting our resident's privacy and dignity is the core part of care. please speak with us directly if you have any concerns.

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Review from Z S (Daughter of Resident) published on 23 September 2025 Submitted via Website
Overall Experience

Woodside Hall is a great nursing home full of kind and caring people, staff always willing to give up their time and explain something or sit down with you and your family. My father has been in this home since March of this year. I cannot fault them for their kind and caring attitude. Nothing is too much trouble, the food is lovely and my father enjoys variety of fresh food cooked daily the residence rooms are spotlessly clean so are all the communal areas. I have spent much time in the home over the last few months helping my father settle in and I have seen with my own eyes even though the staff work very long hours they are very caring with all the residence and the needs of individuals if you're looking for a home to put a family member in or a friend go and have a look for yourself talk to some of the residents,

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home
Thank you so much for taking the time to share your wonderful feedback. we are absolutely thrilled to receive such a great review. Our entire team works hard to create a safe, caring and welcoming environment , ad it means so much to know all our efforts are making a positive difference for your loved one.

We appreciate your trust in us all

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Review from Jean M (Friend of Resident) published on 9 September 2025 Submitted via Website
Overall Experience
When we was looking for a carehome, for our neighbour, we came across woodside Hall , from the moment we walked through the door, we received a very warm welcome from the home manager, also sue who is the receptionist.

The home is absolutely a credit to the home manager and to each and every member of staff, nothing is to much trouble, the home is absolutely spotless and fantastic care . Every member of staff goes above and beyond and my neighbour wants for nothing, if you are looking for a home for a loved one, I would highly recommend this home, and belive you me I can be very fussy. If I was to rate this home definitely 10/10 , food is excellent, activities are there if you want to participate and there's always someone to talk to, don't just take my word for it go and vist, plus they have just received a gold award so again we'll done to each and everyone of you x

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home
What a fantastic review - Thank you for all the positive comments about a very warm welcome from Home Manager and Sue on Reception.
Also the cleanliness, activities and food.

We take great pride in our Home, Residents & Staff and we are so glad that this has shone through your experience....  

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Review from A C (Son of Resident) published on 3 September 2025 Submitted via Postal Card
Overall Experience

The care my father received was amazing; all the staff were so helpful and very friendly. The food was very good. I was really impressed with the cleanliness, overall, the care he received was excellent. We would really recommend Woodside Hall to everyone.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your wonderful review, we are so pleased your father was comfortable and well cared for. Its means so much to us all knowing we make a difference .

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Review from Susan M (Daughter of Resident) published on 9 May 2025 Submitted via Website
Overall Experience

We cannot thank the management team and staff enough for the care and compassion they gave to my mum in her final days. Although she was only with Woodside for the final two weeks of her life it was made comfortable and more importantly pain free. The nursing staff kept us up to date on a daily basis which made things so much easier for us. I cannot speak highly enough of them all. Once again, thank you Woodside.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for taking the time to leave such a lovely review, we truly appreciate your kind words and are so pleased to hear you had such a positive experience. We are all committed to providing high quality care to our residents and families .

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Review from Sharon S (Daughter of Resident) published on 30 April 2025 Submitted via Website
Overall Experience
It's always daunting having to think about sending a loved one away for respite as you never know what to expect but all I can say that I was absolutely delighted that we chose Woodside Hall !!
From the moment we viewed the home we felt at home,as the staff are all so welcoming & kind with all my questions answered in a professional manner, so I knew than that Mum would indeed be happy to stay there for 3 weeks & I'm amazed she did as she's so critical of everything !
She said that the staff were all lovely, she loved being out in the garden everyday & I know she enjoyed the banter & being around others after being so isolated in her room @ home for so long.
We would not hesitate sending Mum back there again & it so happens she will be in October !

Thankyou to you all for looking after Mum as I cannot fault the dignity & respect you showed her. We felt relieved that we can now go away knowing she's in such caring hands with all her needs taken care of, it was one less worry for us.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for taking the time to submit your review, That's wonderful to hear ! So pleased the respite care was a great success with your mother. Its so reassuring when staff receive such positive feedback. Reviews like this can make a real difference to people looking for respire care , offering peace of mind and highlighting the dedication of our team . See you in October .

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Review from Chris S (Respite Resident) published on 17 February 2025 Submitted via Website
Overall Experience

I spent three weeks respite in Woodside, enjoying a spacious, comfortable room overlooking the expansive informal garden. The staff were friendly, attentive and responsive, and the residents were also very welcoming. Highly recommended.

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Review from Sarah H (Daughter of Resident) published on 3 February 2025 Submitted via Website
Overall Experience

My mother was looked after by Woodside Care Home from April 2023 until she sadly died in February 2024. Mum was quadriplegic so required help with everything. The care staff treated her with respect and the clinical lead and her nursing team were great. Everyone was always willing to discuss Mum's condition with us and the care she received in her final days helped the family through a difficult time.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your kind feedback which we will all appreciate. So pleased you were happy with our home.

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Review from Linda Y (Wife of Resident) published on 31 January 2025 Submitted via Website
Overall Experience

My husband has respite at Woodside Hall 4 times a year. The staff are great and know him well. It is very clean, and he is very well looked after. I never worry about sending him there. He is treated with dignity and respect at all times.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your feedback and so pleased you are happy with our care here, and you can enjoy your time away .

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Review from Graham P (Son of Resident) published on 31 January 2025 Submitted via Website
Overall Experience
My mother (94) was very weak after a nasty cold /cough over Christmas and spent 2 weeks there for respite.

She thoroughly enjoyed her stay there and the care she received was first-class. The staff are all very friendly and provide an excellent level of care. The food was very good and my Mother built up her strength during her stay enabling her to return home and be able to cope on her own again. She would definitely stay there again as it has such a friendly homely environment combined with a professional level of care from all the staff.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

We appreciate your feedback on our home, staff and care. Pleased your mother was able to feel better and return home.

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Review from Natalie W (Daughter of Resident) published on 31 January 2025 Submitted via Website
Overall Experience

My father has been in Woodside for several months and has settled in really well, the staff are kind and friendly, the amenities and food are to a great standard. We're very happy we chose Woodside Hall for his complex care needs.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your feedback on our home and staff, so pleased you are all so happy and you chose our nursing home.

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Review from Sharon J (Wife of Resident) published on 31 January 2025 Submitted via Website
Overall Experience

I am so pleased with the way my husband has been looked after, the staff take such good care of him and I can rest easy knowing that he is being taken good care of. Being the first time I have been in this situation the staff have all been very kind and any questions I have they always help with. They also keep in touch with me too. It is a lovely environment, and clean, with very good meals. Most importantly my husband is very comfortable with being there.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your review on our home, I will of course relay your feedback to all our staff.

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Review from Hayley B (Friend of Resident) published on 31 January 2025 Submitted via Website
Overall Experience

Brilliant home, always exceptionally clean and such caring staff, the residents always look so happy and at home. The director is incredibly supportive and is always going above and beyond to make sure the residents feel cared for in a clean, safe, happy and supportive environment.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

We all appreciate your feedback on our home, and we will of course pass all your comments on to our team here.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 March 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 08 Oct 2024

    july 2024 newsletter Dear Friends, Residents and Family, Welcome to our summer Newsletter – Summer brings an opportunity to spend time outdoors with family and friends. From Gardening to small...

Upcoming Events

There are no upcoming events for Woodside Hall Nursing Home.

Awards / Recognitions (9)

Meet the Team (1)

Sharon Lloyd
Sharon LloydJob Title:Director/Registered ManagerJoined: 1999

Sharon has been managing the home for the past 22 years, she is an enthusiastic Director/Registered Manager and during this time has gained a wealth of knowledge and qualifications-having had a true insight into meetings residents' needs and safety to ensure they have a good quality of life. She is able to support the needs of relatives and ensures all staff are supported in all areas.

Frequently Asked Questions about Woodside Hall Nursing Home

What types of Care is Woodside Hall Nursing Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodside Hall Nursing Home have?

There are 49 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Woodside Hall Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Woodside Hall Nursing Home to the centre of Hailsham?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodside Hall Nursing Home to verify any information. View our terms and conditions. Woodside Hall Nursing Home has an Enhanced Service -more info.