Woodside Hall Nursing Home

Polegate Road, Hailsham BN27 3PQ
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9.8 102 Reviews
  • Woodside Hall Nursing Home, Hailsham
Woodside Hall Nursing Homes a fantastic independently owned nursing home located between the two small towns of Hailsham and Polegate in East Sussex and only a short drive from coast of Eastbourne.

Woodside Hall Nursing Home has been awarded Gold Standards Accreditation. All of the team at Woodside Hall have embedded GSF Principles and integrated them to fit the needs and care of residents so deeply for. This accreditation demonstrates the level of care and passion in ensuring residents needs and wishes are met when it matters most. Kindness, compassion and sheer love for all.

The care home is set in four acres of private gardens and woodland. The beautiful grounds which surround the nursing home make it a lovely, peaceful and tranquil place.

Residents can enjoy a visit to the hairdressers, regular visits from the Chiropodist and nutritional home made meals using fresh locally sourced produce. Residents can also benefit from visits from the loving and friendly registered K9 Concern Dog called Tilly.

At Woodside Hall, the friendly atmosphere ensures that everyone continues their daily life with personal privacy and dignity. Friends, relatives and guests are always welcome.

Woodside Hall is served by local General Practitioner on a weekly ward round.

The home is managed by a Director & Registered Manager who has been running the home for the past 26 years. On top of having extremely high standards when it comes to care, the manager also strives to make time for residents. The team also consists of highly trained staff including senior nurse, Registered Nurses, Head of Care, Care Assistants, Domestic/Maintenance Team, Chefs and Admin & an Activity Team, who each provide 24-hour support in a professional and caring way.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Nursing Care: £1750 – £1750

Extra charges will be Hairdressing, chiropodist, newspapers, residents weekly shop and any other extras required.

These prices are only a guideline, please contact Woodside Hall Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Premium Care Ltd

Person in charge

  • Sharon Lloyd (Registered Manager/Company Director)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (5)
  • Couples/Companion Rooms with Ensuite Wet Room (5)

Visiting

  • Unrestricted Visiting times

Parking

  • Car Parking on site
    on a bus route
    Main railway station near by

Woodside Hall Nursing Home Reviews (102)

Total of 102, showing 41-60
9.8

Woodside Hall Nursing Home has a Review Score of 9.8 (9.785) out of 10, based on 33 reviews in the last 2 years. Over all time Woodside Hall Nursing Home has 102 reviews.

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Date Published

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Review from Jackie L (Daughter of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful Care Home. My mother first went for two weeks of respite in May 2022, she enjoyed it as much as she could as suffering from Alzheimer's disease, and mobility issues. The staff were all very kind and helpful, and nothing too much trouble. She loved sitting out in the beautiful garden,
and she returned home happy.
My mother declined very quickly in October and was in need of end-of-life care, my sister phoned Woodside and they took her in straight away. She was treated with dignity and very good care by all staff involved. I looked at her and she looked very comfortable, more so than in her last two weeks at home, which was a great comfort to the family.
The staff treated mother with great care and dignity. We were able to visit at any time. If I phoned for updates on her a member of staff was always available to let me know exactly how she was doing, if there was any problems they would phone me and let me know. My family had such peace of mind.
Excellent home would highly recommend.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your great feedback on our home, care and staff. it was our pleasure to care for your mother, and also get to know you all as a family.

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Review from E G (Daughter of Resident) published on 16 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Very caring staff.
Respectful staff.
Always friendly and willing to help with anything.
Clean and safe venue.
Helpful and gave good advice.
I have recommended this care home to others for loved ones.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your recent review of our home and all our staff, this is greatly appreciated by us all. Kind regards.

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Review from J G (Daughter of Resident) published on 1 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but ultimate praise for all the staff at Woodside Hall who took wonderful care of my mum in her final weeks. They were not only exceptionally kind to her, but they also treated me with gentle, thoughtful respect at all times. All this made the most difficult and sad time much easier to
cope with. Thank you, most sincerely.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your feedback on our home, I will of course pass this on to all our staff.

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Review from Jill D (Niece of Resident) published on 12 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is seriously disabled with no speech and advancing dementia. I can't visit often as I live a long way from her but I am totally happy that she is well looked after. She is generally happy and obviously feels very close to her nurse and carers.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your feedback, which is appreciated by us all here.

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Review from S L (Daughter of Resident) published on 7 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came to visit my elderly mother. Found the place very satisfactory for her and love the garden and terrace. Excellent conservatory for the occupants to sit and enjoy the garden.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your great comments and feedback on our home; so glad you enjoyed our gardens.

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Review from G A (Resident) assisted by family/friend published on 23 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

12-day respite stay, first time in this sort of environment. The home was selected because it seemed friendly and welcoming, which it turned out to be. Good range of activities and helpful and supportive staff.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your feedback on our home and staff, so pleased you were happy with us all.
Kind regards
Sharon

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Review from P D (Friend of Resident) published on 10 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been amazed at the warmth, courtesy, care and professionalism throughout the time I have been visiting my friend at Woodside Hall Nursing Home. My friend is certainly happy with the care and understanding that he feels from the members of staff and the atmosphere in Woodside and among the residents,
staff and visitors. They deserve outstanding.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your amazing review on our home and our staff.

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Review from Michael H (Husband of Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my family were very happy with the care given to my wife during her last few weeks of life.
My wife unfortunately died from Pancreatic Cancer, but the care given to her and the help shown to us the family during these difficult times was so caring that I would recommend Woodside Hall Care
Home to anyone that was looking for a place for their loved ones.
A few years ago the same care was given to my mother who lived for a further 18 months following a stroke, we were all very happy with the care given at that time also.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your review and wonderful feedback on our home and staff.

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Review from Ian T (Husband of Resident) published on 9 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the time she has been a resident at Woodside Hall I have been comforted by the standard of care provided to my wife. They all have done their very best under trying circumstances.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your feedback, Ian, and for your wonderful comments.

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Review from Ros B (Cousin of Resident) published on 9 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, staff are helpful, nice natured and caring.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you, Ros, for your feedback, we do appreciate your wonderful comments on our home.

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Review from B H (Daughter of Resident) published on 27 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When Mum was very unwell, the home was very supportive and respectful, treating Mum with dignity.

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Review from David S (Husband of Resident) published on 27 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

In the last year, my wife has continued to receive the very best care and attention from all the staff. This has been a difficult time for everyone with all the continuing restrictions quite rightly imposed and maintained for the health and safety of residents and staff. With an easing of visiting rules,
limited contact with relatives does make life a little more ''normal'' but we all have a long way to go yet. I commend all concerned in the running of the home for their concern and care for the residents and long may it continue.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your great feedback. Kind regards

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Review from Phyllis S (Partner of Resident) published on 9 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Woodside Hall Nursing Home very comfortable, everyone very friendly and helpful. My partner seems very happy and always looks clean and tidy.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your review, and so pleased you are happy with our home and staff and the cleanliness of the home. We appreciate feedback on our home to always improve.

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Review from S H (Daughter of Resident) published on 6 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodside Hall is a lovely, friendly nursing home with fantastic, friendly, professional staff. They were fantastic in settling my elderly father into the home during very difficult COVID19 times. My father likes it here and is extremely happy. The staff know the residents very well and there has always
been excellent communication with the family.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your excellent feedback on our home. We all appreciate you taking the time to rate our home. Also for future residents and families to see this.

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Review from J O (Daughter of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad is being cared for by Woodside Nursing Home and I am very happy with the care he is receiving. The staff are fantastic and always happy to help answer my questions. Overall, Dad is comfortable and settled here.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your feedback on our home, kind regards.

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Review from Gordon H (Son of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Find all staff and management excellent.

Reply from Sharon Lloyd, Registered Manager at Woodside Hall Nursing Home

I would like to thank you for taking the time, to review and give us such great feedback.
Kind regards

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Review from R S (Son of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care is very good, lovely atmosphere and all the staff are excellent. The home manager does a brilliant job keeping everything in order and up to date and is always very caring and helpful. Above all the main thing is that everyone is happy in their jobs and nothing is ever too much trouble.

Reply from Sharon Lloyd, Registered Manager at Woodside Hall Nursing Home

I would like to thank you for your great feedback, on our home.
Kind regards

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Review from A P (Niece of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Woodside Hall is a very good home, lots of activities going on, especially when it is a special occasion like Christmas etc. they are excellent making sure it is a special day. The staff are very friendly and helpful, the food always looks good, all-round it is a very nice home.

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Review from Tanya R (Daughter of Resident) published on 23 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mummy has been cared for so well since day one. She is happy and loves the staff. I feel she is safe and supported, which is so important when I cannot care for her myself or be with her as I would like to be. As I have only been to one room so far, I cannot really comment on the building's facilities
or cleanliness but I assume it is at least of a very good standard.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Good afternoon, Thank you for your review and feedback on our home. As part of our continuing commitment to providing the best possible quality of care for our residents, all impressions and any comments are most welcome. Kind regards, S Lloyd.

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Review from Carole P (Daughter of Resident) published on 23 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodside Hall cared for my mum from March, until her death in September. The care she received was exemplary, always given with kindness and professionalism. I can’t thank all the staff there enough for the time they spent making sure my mum was comfortable and well cared for. She couldn’t have been
in a better place. Thanks to all.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Good afternoon Carole, Thank you so much for your response and kindness to all our staff.
Kind regards, Sharon Lloyd.

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Current Review Score: 9.8 (9.785)

Overview of Review Score

The Review Score of 9.8 (9.785) out of 10 for Woodside Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.785 for Woodside Hall Nursing Home is calculated as follows: ( (309 Excellents x 5) + (71 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 386 Ratings = 4.785

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodside Hall Nursing Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 14 Aug 2025

We offer a min 2 week respite here on all our rooms- we also offer respite for those recovering from illness, surgery or to simply give their carer a much-needed break - We are taking bookings from today. 1 single en suite room on the ground floor with beautiful views- 1 Single en suite room on the ground floor overlooking gardens. 1 x large single en suite room on the 1st floor with views over the woodlands

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Awards / Recognitions (9)

Meet the Team (1)

Sharon

Sharon Lloyd

Job Title: Director/Registered Manager

Joined: 1999

Sharon has been managing the home for the past 22 years, she is an enthusiastic Director/Registered Manager and during this time has gained a wealth of knowledge and qualifications-having had a true insight into meetings residents' needs and safety to ensure they have a good quality of life. She is able to support the needs of relatives and ensures all staff are supported in all areas.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodside Hall Nursing Home to verify any information. View our terms and conditions. Woodside Hall Nursing Home has an Enhanced Service - more info.