Woodside Hall Nursing Home

Polegate Road, Hailsham BN27 3PQ
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9.8 103 Reviews
  • Woodside Hall Nursing Home, Hailsham
Woodside Hall Nursing Homes a fantastic independently owned nursing home located between the two small towns of Hailsham and Polegate in East Sussex and only a short drive from coast of Eastbourne.

Woodside Hall Nursing Home has been awarded Gold Standards Accreditation. All of the team at Woodside Hall have embedded GSF Principles and integrated them to fit the needs and care of residents so deeply for. This accreditation demonstrates the level of care and passion in ensuring residents needs and wishes are met when it matters most. Kindness, compassion and sheer love for all.

The care home is set in four acres of private gardens and woodland. The beautiful grounds which surround the nursing home make it a lovely, peaceful and tranquil place.

Residents can enjoy a visit to the hairdressers, regular visits from the Chiropodist and nutritional home made meals using fresh locally sourced produce. Residents can also benefit from visits from the loving and friendly registered K9 Concern Dog called Tilly.

At Woodside Hall, the friendly atmosphere ensures that everyone continues their daily life with personal privacy and dignity. Friends, relatives and guests are always welcome.

Woodside Hall is served by local General Practitioner on a weekly ward round.

The home is managed by a Director & Registered Manager who has been running the home for the past 26 years. On top of having extremely high standards when it comes to care, the manager also strives to make time for residents. The team also consists of highly trained staff including senior nurse, Registered Nurses, Head of Care, Care Assistants, Domestic/Maintenance Team, Chefs and Admin & an Activity Team, who each provide 24-hour support in a professional and caring way.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Nursing Care: £1750 – £1750

Extra charges will be Hairdressing, chiropodist, newspapers, residents weekly shop and any other extras required.

These prices are only a guideline, please contact Woodside Hall Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Premium Care Ltd

Person in charge

  • Sharon Lloyd (Registered Manager/Company Director)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (5)
  • Couples/Companion Rooms with Ensuite Wet Room (5)

Visiting

  • Unrestricted Visiting times

Parking

  • Car Parking on site
    on a bus route
    Main railway station near by

Woodside Hall Nursing Home Reviews (103)

9.8

Woodside Hall Nursing Home has a Review Score of 9.8 (9.796) out of 10, based on 34 reviews in the last 2 years.
Over all time Woodside Hall Nursing Home has 103 reviews.

Overall Experience
  • 72
  • 29
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Date Published
  • 103
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Reviewer Connection to Woodside Hall Nursing Home
  • 34
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  • 9
  • 8
  • 5
  • 5
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  • 1
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Total of 103, showing 21-40
Review from Lynn T (Daughter of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This was our first Christmas with Mum in care and the staff and residents went out of their way to make Dad welcome to Christmas Day Dinner with Mum. Yes Christmas was different this year but it was made far easier by the lovely staff if Woodside Hall.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your review and so pleased you all had a good Christmas day. I will pass on all your comments to our staff.

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Review from Sandra A (Daughter of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is well cared for here. He is as happy as he can be in his stage of life. Always has company and is well fed. I get regular updates on his health and mental state and never worry about him since he has been in Woodside. All the staff seem happy and friendly and the place is always clean, without
the smell I have encountered in other care homes I've visited. I'm happy that he's in the best place to suit his needs
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your review on our home and so pleased you are happy with the care for your father, I will of course pass on all your lovely comments to our staff.

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Review from Carol C (Daughter-in-law of Resident) published on 28 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Prior to moving Dad from hospital into a nursing home, I visited Woodside Hall and was pleasantly surprised by the environment and the caring and friendliness of the staffing team. Dad moved during August 2023 and settled in well, he enjoyed joining in the activities and having a good old sing-song.
He was pleased with the Japanese artwork he produced which he gave to his wife. Whilst Dad was at Woodside Hall he had his 90th Birthday which they hosted. Dad's family celebrated his big day. Dad's room looked over the garden but when this was refurbished he was moved into a more spacious room, in which he was comfortable and looked after. The care that Dad received was impeccable and we would like to express our thanks during his final moments with an amazing member of staff by his side. The whole team at Woodside, from administration/cleaners/nursing/care staff are a credit to the care sector. The grounds are amazing and we even enjoyed attending a fete which the home had arranged.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your great review on our home which, of course, we will pass onto our team here.

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Review from David T (Son of Resident) published on 4 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff welcomed and cared for Mum. They made her a part of Woodside and encouraged her to feel at home by giving her responsibilities for watering and tending the house plants. She made good friendships with other residents.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your feedback on our home, and so pleased we all made her feel so welcome in our home.

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Review from S D (Respite Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had previously stayed at Woodside Hall and was so well looked after, when I left hospital in October I went straight to them to recuperate. Woodside is well-run, clean and attractive and all the staff are attentive and helpful. The range of food made meals a pleasure and the little snacks lovely.
My regret - I have not written a 'thank you' letter to them.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your feedback and we are all so pleased you enjoyed your stay with us, and enjoyed the food.

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Review from Judy F (Daughter of Resident) published on 7 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank the manager and every single one of her team for the kind and efficient way they were able to make my mother, the resident and myself, the visitor, feel cared for and special. I knew from previous experience what to expect and I wasn't disappointed!
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your wonderful review and feedback on our care and team here, so pleased.

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Review from Christine H (Wife of Resident) published on 30 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Woodside Hall since March 2024.
I cannot be more impressed with the way this home is run, the kindness and friendliness of the staff are second to none.
He was understandably not happy to be in a care home to start with, as it is a very difficult thing to accept,
but the staff have been so kind and caring to both of us, that his transition from home to there has been so much better than it might have been. The home is kept so clean with no lingering smells that I have noticed in other homes. Today my husband said to me that he felt it was home from home which is a huge relief to me. The food is excellent! They have a very good Chef!
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your review which is extremely helpful to us all here. Also to other people who may be considering our home in the future.

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Review from D C (Daughter of Resident) published on 3 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father, who is 97 years old, has been a resident at Woodside Hall Nursing Home since last June.
As a family, we could not be more happier with the way my father is looked after, it's first-class!
The carers are friendly and helpful and most importantly, tend to his needs in a professional and caring
way.
The moment you walk through the doors, the environment is comfortable and clean. Fresh flowers are always in the reception area, light and airy, in a very good, decorative condition throughout.
Thank you Woodside Hall.
As a family, we can relax!
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your review as we all really appreciate feedback on our services.

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Review from Nicola Y (Daughter of Resident) published on 3 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at Woodside Hall Nursing Home for just over a year and I have found the home and staff to be very welcoming and approachable. The building is very clean and tidy and the food that I have seen has been of a high standard. They offer some lovely activities and events for
both residents and relatives to attend on a weekly basis. Both medical and administrative help have been of the highest order, often going above and beyond. All the staff all the way up to the manager have been very approachable and friendly, always offering help by phone or email (and in person), especially as I have had to manage a lot at a distance. I am very happy with the care he is receiving.
My mother was also at Woodside for nearly three years before this and all the same comments applied to her time there too. She was cared for very well and I was very happy!
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

We really do appreciate your feedback on our home as most of our new residents and families look at reviews, which helps them make a decision and also improves the services we can offer.

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Review from P P (Daughter of Resident) published on 3 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A warm welcome and a smile always greets me when visiting my mum at Woodside Hall Nursing Home.
Mum is very well looked after, and she is happy at the home.
It is always very clean and tidy, which makes Mum happy.
She says that the food is very good and that she enjoys the meals.
The staff are
very friendly and caring. Whatever Mum's needs or wishes are they are met well at Woodside.
From having her hair or nails cut to needing to go to the hospital for a routine appointment.
Everything is dealt with seamlessly.
It really is a home-from-home. I know that Mum is being very well looked after there.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your kind review of our home, staff & services. We really do appreciate your feedback on the care and services we offer.

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Review from Elizabeth S (Sister-in-law of Resident) published on 3 April 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Easy to speak to members of staff, always have a monthly update regarding care, medication and well-being of residents. Looking at information l receive very good activity and entertainment program. Hair/nail facility available on site.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your kind review on our home and staff.

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Review from S B (Sister of Resident) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found Woodside Hall to be an excellent home, providing residents with 24/7 care, in a very clean environment. Also very considerate to family and friends.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your response and great review on our Nursing Home

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Review from A D (Niece of Resident) published on 12 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle was given less than 3 months to live and I had to quickly find a nursing home to take him. I visited first and chose Woodside Hall. I cannot fault the care he received he was always clean, tidy, and shaved, and although he was a resident for 4 weeks he was very happy there.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your kind review regarding our home and staff.

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Review from J L (Husband of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All though my wife was only in the home for 2 weeks to give me some respite, I can only give it the highest praise. Her room was cosy and warm. All the were very kind and considerate, the food was homemade and very good and I had lunch with her several times in the dining room. The building had a very
homely feel. If she had to go into care in the future it would be into Woodside Hall.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your response and we are extremely proud we could provide the care you required for respite care.

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Review from Jackie M (Daughter of Resident) published on 9 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Woodside Hall Nursing Home since the beginning of December 2022. She has moved rooms because she wanted a view, they were very helpful in making this happen and she is very happy where she is. All staff are very present and going into the home, every member of staff makes you feel
very welcome. I do her hair in the hairdressing salon which she really likes. I am very happy with the care she is receiving.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your review and so pleased our staff make you feel so welcome in our home.

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Review from Brian E (Husband of Resident) published on 26 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ripple bed and bedsides provided as requested. Clothes were washed and neatly pressed. Fluid intake over the week was low, noticed three cups on the table, all with small amounts taken out of each. Needs watching. In all, satisfactory stay, friendly staff. All area's clean and tidy.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your review as feedback is always great for us and of course any new clients.

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Review from David T (Respite Resident) published on 24 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A care home that doesn't smell! - This is the first test. I call it 'the smell test'.
The staff are friendly and caring.
The home seems to have a nice working atmosphere, with the staff having friendly banter with each other.
Overall, so far, I'm impressed.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your review and your comment on a home which does not smell - we have an excellent cleaning team here who are very aware that the 1st impression counts when you walk through the door as we all are. So, thank you for the smell test! We all work as a friendly team here as after all this is our resident's home.

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Review from S L (Daughter of Resident) published on 14 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Woodside Hall for about six months. She has settled in very well, all the staff are very good and help her a lot. She always speaks very highly about all of them and is very happy.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your kind review of our home, we always appreciate feedback on our services.

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Review from Hesychios j (Friend of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent on all fronts. Clean, safe environment for the residents. Friendly caring and capable. I'd be happy to stay as a resident but I'm not quite there yet. On each occasion that I visit my friend, he is well turned out. I as a visitor am treated with great friendliness. No complaints. Coffee is
offered and accepted every time. It's the little things.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your excellent feedback on our care and our home.

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Review from A T (Daughter of Resident) published on 23 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodside Hall has given our dad a safe, caring and calm home environment.
The staff are kind, professional and considerate, delivering individual care with dignity and warmth.
It is a pleasing home to visit, we are always made to feel welcome and regularly kept informed on the care needs of our
dad and any changes to his health.
Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your response we really appreciate you taking the time, pleased you are happy with your dad staying here with us.

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Current Review Score: 9.8 (9.796)

Overview of Review Score

The Review Score of 9.8 (9.796) out of 10 for Woodside Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.796 for Woodside Hall Nursing Home is calculated as follows: ( (323 Excellents x 5) + (69 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 398 Ratings = 4.796
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodside Hall Nursing Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 22 Sep 2025

We have 2 vacant rooms here for permanent nursing and we can take bookings for respite We offer a min 2 week respite here on all our rooms- we also offer respite for those recovering from illness, surgery or to simply give their carer a much-needed break - We are taking bookings from today.

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Awards / Recognitions (9)

Meet the Team (1)

Sharon

Sharon Lloyd

Job Title: Director/Registered Manager Joined: 1999

Sharon has been managing the home for the past 22 years, she is an enthusiastic Director/Registered Manager and during this time has gained a wealth of knowledge and qualifications-having had a true insight into meetings residents' needs and safety to ensure they have a good quality of life. She is able to support the needs of relatives and ensures all staff are supported in all areas.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodside Hall Nursing Home to verify any information. View our terms and conditions. Woodside Hall Nursing Home has an Enhanced Service - more info.