The Park Beck

21 Upper Maze Hill, St Leonards-on-Sea TN38 0LG
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9.5 43 Reviews
  • The Park Beck, St Leonards-on-Sea
Park Beck Residential Care Home offers residents the pleasant location of St Leonards-on-Sea, while achieving satisfying levels of residential and dementia care.

Luxury bedrooms, physio and aromatherapy, and a wide range of organised outings and entertainments have been set up with a quality lifestyle in mind, and the spacious lounges are excellent places to socialise in.

The home is regulated by Care Quality Commission inspections and is part of a growing care portfolio from the widely-respected Regal Care Trading.
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Care Provided by The Park Beck

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £850 – £1100
  • Self-Funded Residential Dementia Care: £850 – £1100
  • RESPITE Self-Funded Residential Care: £850 – £850
  • RESPITE Self-Funded Residential Dementia Care: £850 – £850

Fees are dependent on the Room and the person-centred care

These prices are only a guideline, please contact The Park Beck to find out the exact price for your requirements.

Contact The Park Beck to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Park Beck to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Theresa Marshall (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors welcome any time of the day/evening. Please sign in the visitors book upon arrival, and sign out when leaving. Parkbeck Care Home does allow visitors to bring pets in, like dogs, please get in touch concerning any other animals. Ramps are available for the front door, please ring the bell and a staff member will be happy to assist.

Parking

  • Private car park, which can hold about 10 cars, if a space is needed closer to the door due to disability, then please ring and Parkbeck Care Home will make one available. The car park has two entrances.

The Park Beck Reviews (43)

9.5

The Park Beck has a Review Score of 9.5 (9.526) out of 10, based on 17 reviews in the last 2 years.
Over all time The Park Beck has 43 reviews.

Overall Experience
  • 28
  • 14
  • 1
  • 0
  • 0
Date Published
  • 43
  • 6
  • 12
  • 17
  • 26
Reviewer Connection to The Park Beck
  • 14
  • 6
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from D P (Son of Resident) published on 5 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always find the staff and management of Parkbeck Care Home to be positive and caring at all times. The home is always clean and I have the utmost respect for staff and management in the most difficult of situations. On my visits to my Father, I have always been welcomed with warmth and respect.
Reply from Steve Cooper, Registered Manager at The Park BeckThank you for your kinds words, I will pass your comments on to my Team. Steve.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Safety / Security
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  • Value for Money
Review from A F (Daughter of Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot fault mums care. Staff and management are excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review from P B (Resident) assisted by family/friend published on 19 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The main feature of Parkbeck Care Home is the caring staff. They are friendly and take great pains to help all the residents. They are cheerful and friendly every day and know the needs of each resident. The food is good and there is always a choice. Parkbeck Care Home is always warm and normally there
are plenty of staff on duty. Staff are always welcoming to visitors.
Reply from Steve Cooper, Manager at The Park BeckIt's reassuring that the atmosphere we create and care the staff team give is recognised and I will pass this on to them. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.526)

Overview of Review Score

The Review Score of 9.5 (9.526) out of 10 for The Park Beck is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.601 for The Park Beck is calculated as follows: ( (131 Excellents x 5) + (55 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 198 Ratings = 4.601
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for The Park Beck is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (2)

Theresa

Theresa Marshall

Job Title: Registered Manager Joined: 2024

I started out in care when my children were small. I worked night shifts once they got older, and then I moved on to day shifts. I progressed to senior carer quickly before being promoted to deputy manager, where I worked closely with the manager for 8 years in a dementia home, which I loved. I completed my level 5 registered manager award at that time. I then felt it was time to venture on my own and became the registered manager of a medium-sized home, putting what I had previously learnt into practice. I then moved to Hastings and felt I needed to find somewhere closer to home. I'm so glad I did, as that's when I found Park Beck 7 months ago, and I have not looked back!

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Lucy Ermalai

Job Title: Deputy Manager Joined: 2022

I joined Park Beck in early 2022, starting as a housekeeper and worked my way up to Deputy Manager. I spend my days either in the office supporting the home manager in the running of the home or on the floor with the residents. Seeing the residents smiling, laughing and feeling safe within the home motivates me to do the best that I can .

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