Sandhurst Rest Home

142 Barnhorn Road, Bexhill-on-Sea TN39 4QL

Owner: Mr & Mrs Simon Brooker

Person in charge: Maria Faye (Manager)

Local Authority / Social Services: East Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 24 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Single Rooms: 20

Shared Rooms: 2

Rooms with ensuite WC: 19

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Sandhurst Rest Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.7 Sandhurst Rest Home has a Review Score of 7.7 (7.719)

The Review Score of 7.7 (maximum of 10) for Sandhurst Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Sandhurst Rest Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.511 for Sandhurst Rest Home is calculated as follows: ( (27 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 47 Ratings = 4.511

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.208 Points relating to the number of positive Reviews for Sandhurst Rest Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.8 Target = 0.208

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sandhurst Rest Home?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Sandhurst Rest Home

  • Daughter of Resident/Service User
    4

We would like to praise all the staff on their excellent quality of care they gave to all those in their care. Without this, improvements in my Mother's health would not have been as rapid as they were. I have not seen or visited a care environment that I would like to be in myself in later life, but this one stands out above the rest. Well done to all of you.

We have and will continue to stand by your vision for your patients and keep recommending you to others.

Thank you for all you did.

How likely would you be to recommend Sandhurst Rest Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I cannot rate Sandhurst Rest Home highly enough for the care that they gave my 98-year-old mother during her stay. From the moment they assessed her on the first day through to the last day when, sadly, she had to move to a nursing home, she was given every kindness and care possible. The staff are bright and cheerful and this gives the place a real feeling of being home and residents are gently encouraged to join in the programme of daily activities and to socialise with other residents. The home works closely with local district nurses and doctors to provide excellent health care and the manager is good at communicating with relatives. Food is home cooked by lovely staff and is excellent, with individual dietary needs well catered for. The only downside is that Sandhurst is not a nursing home and so there is the chance that residents like my mum have to move on which is terribly sad - my Mum still dreams of going 'home' to Sandhurst.

How likely would you be to recommend Sandhurst Rest Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

A detailed assessment was done before my father attended respite so that his needs could be met. The manageress and staff seemed really caring and professional. The home needs a purpose built walk in shower room as it's currently housed in a room which is used for hairdressing and has other equipment in it and this confused my father a lot. There was some mix up of clothing when we came to pack up, he had items which were not his and some of his own garments were found later that day but it all worked out ok. The home makes an effort to provide some activities and the food was fresh and varied. They have a good CQC report. Parking can be difficult if the small car park is full. The home was warm and plenty of staff during the day were evident.

How likely would you be to recommend Sandhurst Rest Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Care homes are only as good as the management and/or staff employed. Both are of exceptional quality in this rest home with staff and management going the extra mile to ensure the residents are well cared for and happy. As a visitor I am always welcomed and nothing is too much trouble. I would have no hesitation in recommending this home to anyone.

How likely would you be to recommend Sandhurst Rest Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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