The Emilie Galloway Home of Rest

Tweed, 8/10 Silverdale Road, Eastbourne BN20 7AL
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8.9 15 Reviews
  • The Emilie Galloway Home of Rest, Eastbourne
The Emilie Galloway Care Home is located near to the Eastbourne seafront, ideally situated for nearby shops and amenities.

The home provides residents with quality care in a safe and comfortable living environment. Residents can relax in a spacious lounge area and a tastefully decorated dining room, while all floors are accessible by a passenger lift.

Rooms can be personalised by residents, while many rooms at the home are equipped with en-suite facilities, others have washbasins and nearby toilet and bathroom facilities.

Residents at the home can enjoy a range of activities, including days out, poetry recitals, quizzes, art classes, Entertainers including violin and piano recitals as well as regular visits from hairdressers, chiropodists and keep-fit classes.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 21 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £1275
  • RESPITE Self-Funded Residential Care: £1000 – £1275

These prices are only a guideline, please contact The Emilie Galloway Home of Rest to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Emilie Galloway Home of Rest

Person in charge

  • Jacqueline Bradley (Manager)

Local Authority / Social Services

Admission Criteria

  • Post visit and assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015
  • Number of floors: 3

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (7)

The Emilie Galloway Home of Rest Reviews (15)

8.9

The Emilie Galloway Home of Rest has a Review Score of 8.9 (8.908) out of 10, based on 3 reviews in the last 2 years. Over all time The Emilie Galloway Home of Rest has 15 reviews.

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Review from A B (Wife of Resident) published on 23 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident at Tweed, The Emilie Galloway Home of Rest for the last 20 months of his life.
The wonderful team made his stay with them so happy, right up to his last moment. They are totally professional in every respect, but this is achieved in a relaxed and caring way, always thoughtful
of the resident's individual needs and wants. I was always warmly welcomed by everyone on my regular visits to my husband. They go the extra mile - always with a smile.

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Review from J B (Daughter of Resident) published on 16 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming feel to the whole property. Friendly staff. Mixture of activities. All care deserved excellent. Adaptable to individual client needs.

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Review from Lucy H (Daughter of Resident) published on 4 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has just spent 5 weeks in this lovely Care Home. She has been so well looked after, made lots of friends and thoroughly enjoyed her stay. The food was lovely and plenty of it. The staff are all amazing and so happy to help their residents and show a genuine caring attitude. The setting is
lovely and bright and very convenient for seaside walks if you have the mobility.
As family, it was so important for us to know that our Mum was happy, safe and being well looked after. She participated in plenty of activities and was made to feel part of the Tweed family during her stay.
I have no hesitation in recommending this lovely place - it is like walking into a warm hug!

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Review from Gillian M (Daughter of Resident) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently become a resident and has settled really quickly. She speaks highly of all the staff and their help and kindness, of her enjoyment of the 'lovely food', and of the activities available despite the restrictions Covid has imposed. The staff communicate with me regularly and are
readily available should I need to communicate with them.
They are proactive in planning care and ensure my mother's needs are anticipated and addressed. We are very pleased with her care and are so glad she has found a lovely home.

Reply from sue thompson, administrator at The Emilie Galloway Home of Rest

Thank you so much for a lovely review. Our staff have worked so hard to keep everyone safe during Covid. We are so pleased to have been able to reopen our lovely home to new residents.

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Review from R H (Son of Resident) published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of The Emilie Galloway Home of Rest has been good to excellent and I have always been made welcome and invited to join in with any activities. My mother has also received exceptional care. It is a homely place to live and she is treated very well. It is also comforting to know my mother
is in a secure and safe environment.

Reply from teresa howell, Manager at The Emilie Galloway Home of Rest

Thank you very much for your review. We are always pleased to have such positive and encouraging feedback from relatives about their loved ones.
We really appreciated openness and honesty in taking time to complete this review.

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Review from B W (Friend of Resident) published on 6 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very good home. The standard of care, understanding and friendliness is very high. Food and cleanliness are excellent. A loving atmosphere.

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Review from J M (Friend of Resident) published on 6 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home. The staff were very welcoming and friendly. Spotlessly clean. The resident I was visiting couldn't praise the home enough. She is so happy there.

Reply from Teresa Howell, Manager at The Emilie Galloway Home of Rest

Thank you very much for your kind review. We welcome guests. I am glad you found the home clean and staff friendly.

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Review from S D (Friend of Resident) published on 6 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have come to visit on three occasions and I have found everyone friendly and happy. The rooms are clean and warm and the whole place is very welcoming. I had meals when I visited and they were delicious.

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Review from Anne D (Regular Volunteer) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a volunteer and go to The Emilie to read poetry and do quizzes and have been going for several years. I very much enjoy going and seeing the residents who are so content and wonderfully cared for. There is such a calm and happy atmosphere. The home is run superbly and all the staff are very dedicated
and I am full of praise for them and for the manager.

Reply from Teresa Howell, Manager at The Emilie Galloway Home of Rest

Thank you so much for a really outstanding review of Tweed. It's wonderful to have volunteers who are willing to give up their free time for our residents. We really appreciate all the work our volunteers do for us.

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Review from Robert C (Son-in-law of Resident) published on 19 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was resident here until she sadly passed away this month. She was extremely well cared for during her residence and during the last few weeks of her life, all of the staff went above and beyond expectations in their care and also their support to us as her family. We cannot thank them
enough and have no hesitation in recommending this superb care home.

Reply from Jane Middleton, Deputy Manager at The Emilie Galloway Home of Rest

Thank you so much for submitting such a positive review.
It was such a pleasure and a privilege for us to have been able to care for your Mother-in-law at Tweed.

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Review from M D (Friend of Resident) published on 8 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We regularly visit our friend in this home. The standard of care is always excellent. The staff are very pleasant and treat the residents with kindness and are always on hand to help them when necessary. The meals are varied and well cooked. There are various activities organised each day. I would recommend
this home to family and friends should they need to be looked after.

Reply from Jane Middleton, Deputy Manager at The Emilie Galloway Home of Rest

Thank you so much for your very positive review.
We pride ourselves, on our high standards of care and kindness, it's always so nice to hear that we provide a good service to our residents, from family and friends.

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Review from Rosemary D (Daughter of Resident) published on 8 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is partially sighted, very deaf and has dementia. The staff are extremely kind and sensitive to her needs, and there have been many occasions when I have been approaching her room, and they have been unaware of my presence, so I know that their response to her is not just because I am there.
She has never complained about anything.

Reply from Jane Middleton, Deputy Manager at The Emilie Galloway Home of Rest

Thank you very much for your review.
We are delighted to hear that our staff are doing a good job. I will pass on your comments to all of them.

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Review from A B (Daughter of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although I am an infrequent visitor to my mother as I live abroad, the staff are so welcoming. During her transition from her martial home to here, all involved in her huge change in life were so helpful, kind and understanding. I am just so happy that she, mum, is being so well cared for and is so
happy. The comfort that gives our family is huge. I can't praise the staff enough. The atmosphere is also so pleasant, something I had dreaded on my first visit.

Reply from Tess Howell, Registered Manager at The Emilie Galloway Home of Rest

Thank you for taking the time to write a review of your visits to your Mother from abroad.
We are so pleased that you have the confidence and trust in our care home and its staff to be able to give her support and care. Moving into a care home is a life-changing event and we are so happy that it has worked out for the best, and you and your family feel reassured.

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Review from P G (Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have only been a resident for one year. I am family independent but when I need help, the staff are always happy to help. The food is excellent and varied. Cleanliness is very good. Activities are many and varied and respect given to resident's likes and dislikes.
Respect and care is shown to those
who need extra care.
I personally, am free to come and go as I wish. A welcome awaits your return and also visitors are welcome. I feel I am happy and blessed.

Reply from Tess Howell, Registered Manager at The Emilie Galloway Home of Rest

Thank you very much for sharing your review. We are so pleased to hear such positive reviews about our care home and its staff. It's so rewarding to be able to promote such a welcoming and independent environment and receive such wonderful comments.

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Review from S A (Resident) published on 28 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was highly recommended by 2 friends who came here to "have a go" and they stayed. That is what happened to me!
We are a family. There is never any gossip or discord between the carers (about 12 nations).
The food is 5 star and standard and the menu is varied.
There is nothing left to be desired.
Everything is done for us. I can freely have visitors and lead an independent life. There is always laughter and a most peaceful and pleasant atmosphere. I don't want to be anywhere else.

Reply from Tess Howell, Registered Manager at The Emilie Galloway Home of Rest

Thank you for such a positive review and lovely comments about The Emilie Galloway Home of Rest. We are so happy that you consider this your home now. I will pass on your comments to our staff team.

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Current Review Score: 8.9 (8.908)

Overview of Review Score

The Review Score of 8.9 (8.908) out of 10 for The Emilie Galloway Home of Rest is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for The Emilie Galloway Home of Rest is calculated as follows: ( (34 Excellents x 5) + (2 Goods x 4) ) ÷ 36 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.964 Points relating to the number of positive Reviews for The Emilie Galloway Home of Rest is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2. 3 Positive Reviews ÷ 4.2 = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about The Emilie Galloway Home of Rest

What types of Care is The Emilie Galloway Home of Rest registered for?

Older Person Care & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Emilie Galloway Home of Rest have?

There are 21 Single Rooms.

What are the Facilities & Services at The Emilie Galloway Home of Rest?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Emilie Galloway Home of Rest to the centre of Eastbourne?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Emilie Galloway Home of Rest to verify any information. View our terms and conditions. The Emilie Galloway Home of Rest has an Enhanced Service - more info.