Hurtis Hill, Crowborough TN6 3AA
Windlesham Manor is situated close to Crowborough Beacon Golf Course and Ashdown Forest, in attractive landscaped gardens.
The property was formerly the home of Sir Arthur Conan Doyle and has been converted to provide residential care.
The home exudes the atmosphere of an Edwardian Country House and offers warm and comfortable surroundings. The main lounge also comprises a beautiful conservatory and residents can enjoy views of the gardens, as well as relaxing or socialising. Meals are served in the dining room with its chandeliers and high ceilings. A varied and appetising menu is provided and special diets can be catered for.
Windlesham Manor offers an activities program with a good variety of events.
Please visit their website for more details.
Owner: Windlesham Services Ltd
Person in charge: Peter Granstrom (Manager)
Local Authority / Social Services: East Sussex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Old Age
Admission Information: Ages 65+.
Single Rooms: 40
Rooms with ensuite WC: 40
Weekly Charges Guide: Personal Care Single £650 – £1000 (These prices are only a guideline, please contact Windlesham Manor to find out the exact price for your requirements.) (These prices are only a guideline, please contact Windlesham Manor to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Windlesham Manor: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Windlesham Manor has a Review Score of 7.7 (7.708)
The Review Score of 7.7 (maximum of 10) for Windlesham Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Windlesham Manor in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.583 for Windlesham Manor is calculated as follows: ( (7 Excellents x 5) + (5 Goods x 4) ) ÷ 12 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.125 Points relating to the number of positive Reviews for Windlesham Manor is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by S W (Son of Resident) on Friday 21 July 2017. Relates to July 2017.
A very well run care home. Good, attentive and kind staff. My mother has improved since living here. She is eating well. Her room is very good.
How likely would you be to recommend Windlesham Manor? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Good
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Windlesham Manor