Place Farm House

The staff at the have made us always feel welcome, the home was small and friendly and could give one to one support to my mother in the little time, she was there. It was a shame she had a fall and then went downhill very quickly. I would recommend your home to anyone looking for a care home you are really giving a good service.

My mother joined Place Farm House in December 2020 for respite care while her shoulder healed. Sadly she contracted Covid-19 on January 1st and died on January 20th. Whilst this was devastating for our family, I cannot speak highly enough of the personal care given to her during her stay and the empathetic way staff engaged with us. The staff treated her with dignity and provided over and above the personal care and attention expected, almost as if she was a member of their own family: her carers in particular. During lockdown, we were able to use Facetime and telephone to communicate regularly and were kept particularly well informed. As she became progressively unwell, we were consulted daily about her wellbeing and her wishes, the GP was contacted and community nurses visited. The staff helped us to communicate via Facetime the day before she died and enabled me to sit with her in full PPE the night of her death. All staff were highly professional and compassionate.

Been here three years and am looked after very well. No complaints. Food is very good. Prefer this to hospital.

The home meets all my requirements. I am very happy here so far.

Our experience with Place Farm House is extremely positive. They care for my mother wonderfully and she is very happy there. The way they have handled Covid 19 is impeccable, there have been no cases there. The manager is the most professional we have ever come across and all the staff are happy, helpful, competent and a great team.

They have been strict with visitors enabling them to see their loved ones at initially through glass doors outside the building and then with a screen 2 metres from the resident. I know the staff change their clothes into scrubs when they enter the building and wear face coverings continuously. I have been pleased with their handling of Covid-19.

My father-in-law has been at Place Farm House for 9 months. He's had amazing care. He's got a lovely room and is so well looked after. They can't do enough for him. The food is amazing and they will always take great care in doing everything to make him happy.

During these difficult times, they have successfully been able to find a balance which allows us to keep in contact with my father. On his 90th birthday, we were able to deliver a cake and gifts and see and speak to him from the entrance gate while he sat in the driveway at safe distance. He has mixed dementia, but the effects of it do not seem to have changed much, we believe it is their constant review of his medication with his doctor which has a great effect on this. We have been so lucky in finding a place for him here.

Quite satisfactory.

After 3 years (nearly) as a resident at Place Farm House, I consider this to be my home now and will be content to remain here. The staff have become my friends and are supportive and kind and cheerful.

Not sure how dad would settle as his first time in a care home but he is very happy and has asked to stay here.

We found Place Farm House ourselves after visiting other local care homes and reviewing CQC reports. The environment and staff are strikingly caring, compassionate and person-centred. We really trusted them based on initial conversations, meetings and the reaction to my partner's mother, who was confused and disorientated. They quickly got a plan in place, got to know her well and activated referrals to relevant services. We felt very well supported and continue to place our trust in this service.

My sister has moved into Place Farm House, as she feels unsafe due to poor health and I cannot fault the care she has been receiving over the last three weeks, my thanks to the team at the home.

I would definitely recommend Place Farm House.

Really friendly and caring staff. Very understanding through a difficult time. Very flexible.

I highly recommend it to everyone.

The room was pleasant with a lovely view over the Downs. Trouble was taken to programme activities and the meals were attractively served.

I was very happy with my stay at Place Farm House for 10 days respite and would recommend them to anyone. The only downside was the room it was small. The staff were all excellent and very helpful. I would definitely go back again if and when it was necessary.

We are very impressed with the quality of care. The staff are interested, kind and helpful and I have every confidence in them. The senior staff are very responsive to any questions one might have. The place is fresh and clean and no smells!

I would highly recommend this establishment to anybody looking for care facilities.