Place Farm House

Ladies Mile Road, Patcham, Brighton BN1 8QE
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10 86 Reviews
  • Place Farm House, Brighton
Place Farm House is situated in the quaint village of Patcham, 3 miles from the centre of Brighton. It prides itself on family-run, high-quality care and has built up a strong reputation in the community and amongst professionals for its quality of care.

The home embarked on an ambitious modernisation between 2022-2025, improving communal spaces and gardens for the enjoyment and safety of residents.

Place Farm House has subsequently become one of the stand out homes in the city and is a must visit if you are looking for residential care for your loved one. Place Farm House is rated as 'Good' by CQC (June 2023).

Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 23 Service Users

Other Care Provided

  • Day Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1650
  • RESPITE Self-Funded Residential Care: £1450 – £1700

Private funded fees include Luxury services (Chiropody, newspaper, toiletries & hairdressing)

These prices are only a guideline, please contact Place Farm House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Karen Reid (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (7)

Parking

  • Place Farm House only has collection and drop-off on site. There is free on-street parking around the home.

Total of 86, showing 41-60
10

Place Farm House has a Review Score of 10 (9.957) out of 10, based on 23 reviews in the last 2 years. Over all time Place Farm House has 86 reviews.

Overall Experience

  • 73
  • 13
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

As a family, we felt great comfort in knowing our mum was being cared for so well. The staff at Place Farm Housetreated Mum with dignity and kindness during her stay. The care she received was excellent and all of her needs were met. Nothing was too much trouble and during our visits we were made to
feel at home. Mum clearly enjoyed her stay at Place Farm House. We couldn't have asked for more. We thank you from the bottom of our hearts.

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Overall Experience  Overall Experience 4.0 out of 5

Unexpectedly pleasant staff, very helpful in many ways. Comfortable accommodation with a lot of assistance to again residents of whom I am one.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff are very welcoming and highly attentive to the needs of my mother. They have good humour with residents, making it feel homely but still respectful. All requests are dealt with in a timely manner and issues are communicated to me appropriately.

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Overall Experience  Overall Experience 5.0 out of 5

Fabulous workers, warm environment and excellent food. The entertainment is varied and keeps us all entertained. Place Farm House is a home from home and I very much enjoy living here.

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Overall Experience  Overall Experience 5.0 out of 5

Super home - really friendly staff. Lovely, bright room. Great food and lots of it! Dad is very content and happy.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are amazing, they take great care of the residents and the visitors are made to feel very welcome. It's a lovely, friendly and caring home.

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Overall Experience  Overall Experience 5.0 out of 5

The house is kept very clean and tidy and the atmosphere is homely, friendly and relaxed. The staff are excellent, warm and helpful. One staff member says it all: she got fed up with the impersonal business model of larger care homes, joined the team here and says "It's the best move I've ever made".
The whole place feels like a large family. And the care our friend has received has been second to none - present and respectful but not intrusive. Thank you, everyone.

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Overall Experience  Overall Experience 5.0 out of 5

Everything is fine and the staff are lovely.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Place Farm House for just over six weeks after a very long stay in hospital. The care team have been so welcoming and reassuring. Nothing is too much trouble for them. The house is very bright and cheery and there are lots of activities. The garden is excellent for sitting out
in the sunshine. We're very pleased with our choice for Mum.

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Overall Experience  Overall Experience 5.0 out of 5

Extremely helpful manager and kind staff. Great thought taken over what makes residents feel comfortable. The difference for my uncle between being at home in a dilapidated house by himself to being well cared for and properly looked after. Since I live far away like relatives portal has been incredibly
helpful. My uncle has had his dignity returned to him and we worry no more!

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Overall Experience  Overall Experience 4.0 out of 5

I found the home to have a very happy atmosphere, it was well run and the staff caring and helpful. The food was home-cooked with a good variety and my dietary requirements were accommodated.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are so nice cannot do enough for you nothing is too much trouble. Always make you welcome they also got my mum to join in with things and mix with everyone something she has not done for a long time so nice to see her happy. Put on weight the first 4 days she was in there said food was lovely
we could not have picked anything better.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at the have made us always feel welcome, the home was small and friendly and could give one to one support to my mother in the little time, she was there. It was a shame she had a fall and then went downhill very quickly. I would recommend your home to anyone looking for a care home you are
really giving a good service.

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Overall Experience  Overall Experience 5.0 out of 5

My mother joined Place Farm House in December 2020 for respite care while her shoulder healed. Sadly she contracted Covid-19 on January 1st and died on January 20th. Whilst this was devastating for our family, I cannot speak highly enough of the personal care given to her during her stay and the empathetic
way staff engaged with us. The staff treated her with dignity and provided over and above the personal care and attention expected, almost as if she was a member of their own family: her carers in particular. During lockdown, we were able to use Facetime and telephone to communicate regularly and were kept particularly well informed. As she became progressively unwell, we were consulted daily about her wellbeing and her wishes, the GP was contacted and community nurses visited. The staff helped us to communicate via Facetime the day before she died and enabled me to sit with her in full PPE the night of her death. All staff were highly professional and compassionate.

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Overall Experience  Overall Experience 5.0 out of 5

Been here three years and am looked after very well. No complaints. Food is very good. Prefer this to hospital.

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Overall Experience  Overall Experience 5.0 out of 5

The home meets all my requirements. I am very happy here so far.

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Overall Experience  Overall Experience 5.0 out of 5

Our experience with Place Farm House is extremely positive. They care for my mother wonderfully and she is very happy there. The way they have handled Covid 19 is impeccable, there have been no cases there. The manager is the most professional we have ever come across and all the staff are happy, helpful,
competent and a great team.

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Overall Experience  Overall Experience 4.0 out of 5

Place Farm made the early decision to lockdown in very early March 2020 well before the Government guidelines.
They have been strict with visitors enabling them to see their loved ones at initially through glass doors outside the building and then with a screen 2 metres from the resident. I know the
staff change their clothes into scrubs when they enter the building and wear face coverings continuously. I have been pleased with their handling of Covid-19.

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Overall Experience  Overall Experience 5.0 out of 5

During these difficult times, they have successfully been able to find a balance which allows us to keep in contact with my father. On his 90th birthday, we were able to deliver a cake and gifts and see and speak to him from the entrance gate while he sat in the driveway at safe distance. He has mixed
dementia, but the effects of it do not seem to have changed much, we believe it is their constant review of his medication with his doctor which has a great effect on this. We have been so lucky in finding a place for him here.

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Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been at Place Farm House for 9 months. He's had amazing care. He's got a lovely room and is so well looked after. They can't do enough for him. The food is amazing and they will always take great care in doing everything to make him happy.

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Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for Place Farm House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Place Farm House is calculated as follows: ( (265 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 276 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Place Farm House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jul 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 27 Jul 2025

We currently have two en-suite rooms available

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Awards / Recognitions (4)

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Meet the Team (3)

Karen

Karen Reid

Job Title: Registered Manager

Joined: 2017

Karen initially joined Place Farm as the Deputy Manager in 2017 and then became the Registered Manager in 2019. Karen has worked in care since she left school and it has always been her passion to help and care for others. She previously worked as a Deputy Manager in a Dementia Nursing Home in Brighton and prior to this, as an activities co-ordinator. Karen completed her level 5 in Leadership Management & Health and Social Care in 2017

Karen has developed Place Farm's service to ensure it provides intimate care to our residents which they can enjoy in a relaxing environment. This is taking a long time to develop and building of a strong and supporting team is an ongoing process. Karen has been integral to ongoing success of Place Farm during the disruptive COVID pandemic as well as the extensive development of the building and grounds between 2022-2025


Longer-term, Karen really enthused about improving Place Farm House with the aim to be an Outstanding rated care home one day.

Mandy

Mandy Porter

Job Title: Senior Carer

Joined: 2001

Mandy lives and breathes Place Farm having worked with us since 2001. Mandy was made Welfare Champion in 2017 and then in 2020 she stepped up to become our senior carer. This is a wide and varied role which supports the care staff on the floor, but also supporting Charlie and Karen in management work such as care plans and medication. Mandy enjoys seeing the residents are happy and comfortable in their lives at Place Farm and looks after the presentation of the bedrooms to ensure they nice and homely for the residents.


Mandy says: "We are committed to this as a team to ensure Place Farm House remains one of the best residential Homes in Sussex and dare I say, in the UK. It's been tough times in the care sector with COVID but our staff are second to none and when it comes to Place Farm, it is how a residential home should be."

Andrew

Andrew Bown

Job Title: Owner

Joined: 2016

We are a family run care home and took Place Farm on in September 2016. I was the Registered Manager between 2016 and 2019 and this allowed me to intimately understand the running of the home and develop and strengthen how we provide care to our residents and recruit the best staff to enable this.


I believe that a quality home and service comes from leading by example and setting the highest standards throughout the home to give our staff pride in their daily work life and working at Place Farm House. I am a very hands-on owner, living nearby in Brighton and I want Place Farm to be the best home in Brighton so it not only does justice to the name, but also, justice to the outstanding quality care I think we already provide.


My previous work background has been in care, particularly having grown up in my teenage years at our other home, Abbey lodge in Kent. I qualified as a nurse in 2007 and have had experience in various hospital care settings including elderly and post-surgical care. I have gained healthcare management experience in NHS primary care and commercial experience in the Pharmaceutical industry and latterly in business development and marketing for BMI Healthcare, a national private hospital provider. This experience has been consolidated by completing a Business Management HND at Brighton Business School in 2015.


I am now the manager at our Worthing home (The Shelley) and I continue to support Place Farm and Karen on a daily and weekly basis to ensure it remains as good as it can be

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