Place Farm House

Ladies Mile Road, Patcham, Brighton BN1 8QE
Review Us
10 89 Reviews
  • Place Farm House, Brighton
Place Farm House is situated in the quaint village of Patcham, 3 miles from the centre of Brighton. It prides itself on family-run, high-quality care and has built up a strong reputation in the community and amongst professionals for its quality of care.

The home embarked on an ambitious modernisation between 2022-2025, improving communal spaces and gardens for the enjoyment and safety of residents.

Place Farm House has subsequently become one of the stand out homes in the city and is a must visit if you are looking for residential care for your loved one. Place Farm House is rated as 'Good' by CQC (June 2023).

Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 23 Service Users

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1650
  • RESPITE Self-Funded Residential Care: £1450 – £1700

Private funded fees include Luxury services (Chiropody, newspaper, toiletries & hairdressing)

These prices are only a guideline, please contact Place Farm House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Karen Reid (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (7)

Parking

  • Place Farm House only has collection and drop-off on site. There is free on-street parking around the home.

10

Place Farm House has a Review Score of 10 (9.958) out of 10, based on 24 reviews in the last 2 years.
Over all time Place Farm House has 89 reviews.

Overall Experience
  • 76
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Date Published
  • 89
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  • 24
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Reviewer Connection to Place Farm House
  • 29
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  • 1
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Total of 89, showing 21-40
Review from M O (Resident) assisted by family/friend published on 11 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care I receive and comfortable and clean. Food really good. Staff excellent, always there when needed.
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Review from J M (Daughter of Resident) published on 25 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Place Farm House are wonderful and go about their work with diligence, patience and humour. They’re all so calm and nothing is too much trouble. My dad was there for five years and always referred to it as his 'home'. He enjoyed his food and a chat and I’m pleased to say that at Place
Farm House he thoroughly enjoyed the home-cooked food and staff have the time and inclination for a good old conversation. He did not want for anything in terms of the facilities, he was comfortable and entertained, either through the home run activities/excursions (varied and fun), the TV in his room, reading on his tablet, and chats with staff and other residents. His heart's desire was to end his days at Place Farm House and following a few days of Palliative care this came to be. The staff were just amazing during this time with input and medical care from a local hospice. We are so very grateful. He was in his bed, in his room, in his home.
Reply from Karen Reid, Registered Manager at Place Farm House

Thank you for your kind words, we appreciate the great feedback and will pass this on to the team. It was our pleasure to look after your dad, as he was a lovely man who was a major part of the Place Farm Family and will be sorely missed by all.

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Review from G O (Respite Resident) published on 5 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just to say what a very pleasant time I had here and how wonderful the staff were. I must have been a pain at times, demanding this and that. I'd recommend anyone to have a stay here. I shall be dropping in to say 'hi' to them in the future and meet up with all the patients whom I got to know very well.
So all the best to everyone, regards and love.
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Review from Janette M (Daughter of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely care home, with wonderful, caring and friendly staff who looked after my mother so well during her recent respite stay. We are so grateful for all the attention and care she received from everyone, and for making sure Mum was comfortable and that she felt safe and secure. Thanks again to all
the management, carers, kitchen staff and domestic staff.
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Review from J W (Daughter-in-law of Resident) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a lovely atmosphere Place Farm House has, the staff and manager are so welcoming to new residents and families. The food is such good quality, my mother would definitely love to stay here again.
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Review from S B (Cousin of Resident) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found on visiting family the home was very welcoming and the staff were lovely and caring.
I was greeted by the manager who was very warming.
My auntie is very happy and would not go anywhere else.
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Review from J G (Brother of Resident) published on 26 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I know that my brother has been very happy at Place Farm House Care Home for near on sixteen years.
Staff are really nice and they look after all the residents very well.
Visiting your relative is no problem to staff. Parking in the street is normally quite easy. A village coffee shop is in easy reach
of the home.
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Review from Darran C (Son of Resident) published on 12 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Place Farm House are a pleasure to deal with and always have the best interests of the residents at the forefront pf their minds. When the new building work is completed before the end of 2023, then Place Farm House will be scoring even higher marks. I would definitely recommend Place
Farm House.
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Review from J W (Daughter of Resident) published on 2 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother went to Place Farm House for two weeks, she had a lovely time.
The staff are very friendly and gave my mum a lot of care and attention. It is more like one big family that you feel, like home from home.
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Review from Carol F (Friend of Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A meeting was arranged to discuss and plan ongoing care for a resident. Family members and friends were present. We were welcomed to an annex room and offered tea/coffee etc. The outcome of the meeting was satisfactory.
Generally, when visiting our friend we are made welcome. The care given is excellent
and the home is clean and tidy. Food is tailored to meet our friend's vegetarian preferences. We are completely happy with the care provided to our friend.
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Review from Beryl T (Resident) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well looked after and very happy.
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Review from S S (Resident) published on 21 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is so friendly. I like everything about the Place Farm House. The food is always excellent.
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Review from Victoria L (Daughter of Resident) published on 9 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had 3 weeks respite care after spending 2 weeks in hospital after an emergency operation.
Place Farm House couldn't have been more welcoming and helpful from the first enquiry through the entire stay. Nothing was too much trouble and all the staff were so kind. My mum is also gluten-free, and
they made such delicious meals - all homemade. Can't recommend this care home enough.
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Review from Claire B (Daughter of Resident) published on 29 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has experienced excellent care during her stay at Place Farm House. I would highly recommend this home, all the staff are first rate, with nothing being too much trouble. It really is a home from home.
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Review from Jacqui W (Daughter of Resident) published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Place Farm House to be a home from home for my mum. The staff and management are exceptional. From the moment you arrive, you can't help but notice the laughter, respect, kindness and helpfulness that radiate from the staff. Another blessing for me (living abroad) was the relative gateway
app (electronic internet care diary) It enabled me to stay connected with mum's care and needs and everyday life.
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Review from Clare G (Daughter of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Place Farm House made my mother feel happy and secure. The staff are a real team, led by an excellent manager. They showed such love and compassion for my mother and went out of their way to make sure she was happy and reassured, even when she was confused and in pain from leg ulcers.
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Review from Michael B (Son of Resident) published on 6 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 95 year old mum has been cared for at Place Farm House for the last year. We've been very impressed by the kindness and the quality of personal care from all the staff. The atmosphere is relaxed and the organisation is good. The food is good and it's a nice place to visit. Our thanks go to the manager
and staff.
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Review from Amy T (Daughter of Resident) published on 22 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has stayed at Place Farm House as a resident for respite and also for day care. She has been so happy and content that I have put her name down for longer-term care. The place in extremely well organised and managed. All the staff are friendly and welcoming. They go out of their way to meet
the individual needs of the residents. Place Far House has a culture of respect and happiness. I couldn't thank them enough.
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Review from J H (Resident) published on 4 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and helpful. Always looking after me.
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Review from Robin B (Son of Resident) published on 18 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad went to Place Farm initially for respite in December and stayed until March when he had to go to the hospital,


Having lived in the same house for 60 years we were a little apprehensive as to how Dad would react to the change of environment.


We didn't need to worry as all the team at Place

Farm were absolutely fantastic, as Dad had the care and attention required and the communication with us was superb.


I cannot recommend Place Farm highly enough.

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Current Review Score: 10.0 (9.958)

Overview of Review Score

The Review Score of 10 (9.958) out of 10 for Place Farm House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.958 for Place Farm House is calculated as follows: ( (277 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 288 Ratings = 4.958
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Place Farm House is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

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Meet the Team (3)

Karen

Karen Reid

Job Title: Registered Manager Joined: 2017

Karen initially joined Place Farm as the Deputy Manager in 2017 and then became the Registered Manager in 2019. Karen has worked in care since she left school and it has always been her passion to help and care for others. She previously worked as a Deputy Manager in a Dementia Nursing Home in Brighton and prior to this, as an activities co-ordinator. Karen completed her level 5 in Leadership Management & Health and Social Care in 2017

Karen has developed Place Farm's service to ensure it provides intimate care to our residents which they can enjoy in a relaxing environment. This is taking a long time to develop and building of a strong and supporting team is an ongoing process. Karen has been integral to ongoing success of Place Farm during the disruptive COVID pandemic as well as the extensive development of the building and grounds between 2022-2025


Longer-term, Karen really enthused about improving Place Farm House with the aim to be an Outstanding rated care home one day.

Mandy

Mandy Porter

Job Title: Senior Carer Joined: 2001

Mandy lives and breathes Place Farm having worked with us since 2001. Mandy was made Welfare Champion in 2017 and then in 2020 she stepped up to become our senior carer. This is a wide and varied role which supports the care staff on the floor, but also supporting Charlie and Karen in management work such as care plans and medication. Mandy enjoys seeing the residents are happy and comfortable in their lives at Place Farm and looks after the presentation of the bedrooms to ensure they nice and homely for the residents.


Mandy says: "We are committed to this as a team to ensure Place Farm House remains one of the best residential Homes in Sussex and dare I say, in the UK. It's been tough times in the care sector with COVID but our staff are second to none and when it comes to Place Farm, it is how a residential home should be."

Andrew

Andrew Bown

Job Title: Owner Joined: 2016

We are a family run care home and took Place Farm on in September 2016. I was the Registered Manager between 2016 and 2019 and this allowed me to intimately understand the running of the home and develop and strengthen how we provide care to our residents and recruit the best staff to enable this.


I believe that a quality home and service comes from leading by example and setting the highest standards throughout the home to give our staff pride in their daily work life and working at Place Farm House. I am a very hands-on owner, living nearby in Brighton and I want Place Farm to be the best home in Brighton so it not only does justice to the name, but also, justice to the outstanding quality care I think we already provide.


My previous work background has been in care, particularly having grown up in my teenage years at our other home, Abbey lodge in Kent. I qualified as a nurse in 2007 and have had experience in various hospital care settings including elderly and post-surgical care. I have gained healthcare management experience in NHS primary care and commercial experience in the Pharmaceutical industry and latterly in business development and marketing for BMI Healthcare, a national private hospital provider. This experience has been consolidated by completing a Business Management HND at Brighton Business School in 2015.


I am now the manager at our Worthing home (The Shelley) and I continue to support Place Farm and Karen on a daily and weekly basis to ensure it remains as good as it can be

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Place Farm House to verify any information. View our terms and conditions. Place Farm House has an Enhanced Service - more info.