Westwood Care Home

9 Knoyle Road, Brighton BN1 6RB
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1.5 2 Reviews
  • Westwood Care Home, Brighton
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Care Provided by Westwood Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200

These prices are only a guideline, please contact Westwood Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Mr & Mrs M S Sadek
  • Privately Owned

Person in Charge

  • Paul Hartley (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (0)
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Westwood Care Home Reviews (2)

1.5

Westwood Care Home has a Review Score of 1.5 (1.500) out of 10, based on 1 reviews in the last 2 years.
Over all time Westwood Care Home has 2 reviews.

Overall Experience
  • 1
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  • 1
Date Published
  • 2
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Reviewer Connection to Westwood Care Home
  • 1
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Total of 2, showing 1-2
Review from H T (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Very bad place do not recommend, removed my mother out of there after 4 days, lack if care workers, and lack of attention, when mum was in two separate instances occurred involving male residents walking in her room in middle of night and absolutely terrified her, she is 91, found bloody tissue on
her bedroom windowseal from previous resident
Reply from N Sadek, Manager at Westwood Care HomeThank you for taking the time to share your concerns. We are genuinely sorry that your mother's short stay with us did not meet your expectations, but we feel it is important to address several points to provide clarity and reassurance for others reading this review. Resident Safety and Room Entry We understand how distressing it can be when a resident feels their privacy has been disturbed. However, it is important to note that incidents of residents entering another room are extremely uncommon, and when they do occur, they are typically related to cognitive impairments such as dementia. We now have clear protocols in place to minimise these occurrences, including sensor mats. regular night checks, door signage, and staff monitoring. Based on our internal records, the incident reported was addressed promptly by our night team, who ensured your mother was safe and supported and management took measures to ensure your mothers comfort and safety Staffing Levels and Care Team Availability We would like to clarify that our staffing levels comply with all regulatory requirements and are regularly reviewed to ensure residents receive the appropriate level of care. We also use agency support when needed to maintain safe staffing. While we fully acknowledge that new residents may require more reassurance during their first few days, at no stage was your mother left without access to care or unattended support. Our team documented regular check-ins during her stay, including assistance with daily living and wellbeing monitoring. Adjustment Period Transitioning into a new care environment can be unsettling. It is very common for residents to need a short settling-in period before routines and surroundings become familiar and comfortable. Because your mother stayed only four days, the full assessment and personalised care plan-typically developed over the first few weeks-had not yet been completed. This may have contributed to her discomfort before adequate adjustments could be made. Communication With Families We always encourage families to share any concerns immediately so that we can address them in real time. Our records indicate that the concerns were raised shortly before the decision to withdraw your mother, which limited our ability to implement solutions or increase support as needed. Our Commitment We are proud of the standard of care we provide and the dedication of our staff. While we respect your decision, we also feel it is important to reassure others that this review does not reflect the typical experience of our residents or their families. We truly wish your mother comfort, safety, and wellbeing moving forward. Kind regards N Sadek Manager Westwood Rest Home
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
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  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dr L M E (Cousin of Resident) published on 31 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A man with a mild handicap and eccentric needs was cared for well in all respects. He found in Westwood, a kind home. When sick, he was promptly and capably attended to. All communication with the home was helpful. We recommend this family-run establishment, unreservedly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 1.5 (1.500)

Overview of Review Score

The Review Score of 1.5 (1.500) out of 10 for Westwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 1.5 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 1.500 for Westwood Care Home is calculated as follows: ( (6 Poors x 2) + (6 Very Poors x 1) ) ÷ 12 Ratings = 1.5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 0 Points relating to the number of positive Reviews for Westwood Care Home is based on 0 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) =
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 0 Positive Reviews ÷ 5.8 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Apr 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Westwood Care Home

What types of Care is Westwood Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Westwood Care Home have?

There are 29 Single Rooms.

What are the Facilities & Services at Westwood Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Westwood Care Home to the centre of Brighton?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westwood Care Home to verify any information. View our terms and conditions. Westwood Care Home has an Basic Service - more info.