Appletree House

9 Pratton Avenue, Lancing BN15 9NU
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8.5 6 Reviews
  • Appletree House, Lancing
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 14 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £975 – £1134
  • Self-Funded Residential Dementia Care: £985 – £1134
  • RESPITE Self-Funded Residential Care: £975 – £1134
  • RESPITE Self-Funded Residential Dementia Care: £985 – £1134

These prices are only a guideline, please contact Appletree House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Appletree House

Person in charge

  • Alison Freeman (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Private and NHS referrals
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (0)

Visiting

  • Visiting is available at all times, with no restrictions.

Parking

  • On site parking

Are you the Owner/Manager of Appletree House? View your Advertising Options

Appletree House Reviews (6)

8.5

Appletree House has a Review Score of 8.5 (8.464) out of 10, based on 2 reviews in the last 2 years.
Over all time Appletree House has 6 reviews.

Overall Experience
  • 4
  • 2
  • 0
  • 0
  • 0
Date Published
  • 6
  • 1
  • 1
  • 2
  • 4
Reviewer Connection to Appletree House
  • 3
  • 1
  • 1
  • 1
Total of 6, showing 1-6
Review from J R (Daughter of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Appletree House and the staff enough. My mother was a resident for 7 years and I could not fault them on the focused care and attention given to my mother over this time.
Appletree is a converted house, so it does not feel corporate or part of a chain. Rooms are basically furnished
when you first arrive, but personal items and appropriate furniture is welcomed to make the individual feel at home.
They retain good staff. Over the years it's a comfort to see the same smiley faces.
The staff are excellent communicators and all systems are precise and always accessible to view and discuss. Christmas and Easter etc are a wash with celebrations and sing-a-longs. Quiz's and summer fetes in the garden.
They hold hands with people, embrace and always encourage a positive atmosphere.
I have seen many care homes in my work capacity and I can say that whenever I walked away from one of these establishments I would always have comfort knowing my mother was with Appletree.
Reply from Alison Freeman, Registered Manager at Appletree House

Thank you so much for your kind review. It means so much to us all at Appletree House, to know that our residents and their relatives are happy.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review from Marion H (Niece of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt lived at Appletree House for about five years, she felt like it was her home because the staff became family to her. The staff loved her and cared for her with great kindness and respect. I felt like they lifted a great weight off my shoulders as I felt confident that my aunt was happy, well-loved
and cared for. I would recommend this care home if you are looking for love and kindness.
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Review from Gloria J (Friend of Resident) published on 23 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
What I would call an old school care home. My friend has been a resident getting on for 3 months. I really cannot fault the care she gets. The staff are helpful and friendly but mainly they are kind, which means a great deal to the residents. My friend has settled well and feels loved and cared for
(her words). At this point in her stay, I can't fault it!
Reply from Tracey Langton, Manager at Appletree House

Thank you so much for your review it means so much to us at Appletree House.

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  • Care / Support
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Review from Monica L (Daughter of Resident) published on 18 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is not the easiest person to look after yet the staff have got past this behaviour and bought out the best in her. Not only do they look after her so very well but they always go above and beyond to ensure she is as well as she possibly can be. I haven’t known her to be so happy since my father
passed away. Everything they do is with care and concern for her well-being. I can’t speak too highly of the care and the food is always of a high standard. I am always involved in being included in decisions regarding her health and well-being. It’s a home from home and not clinical and that’s what makes the residents so calm and happy. I would recommend this care home if you want peace of mind that your loved one will be cared for in the best way possible.
Reply from Tracey Langton, Manager at Appletree House

Thank you so much. We love looking after your mum.

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Review from David B (Son of Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home, my mother has been revitalised since being there. Her health has improved and she now has a different outlook on life. The staff are always in good humour and are eager to please, despite my mother's sometimes 'bolshie' behaviour.
Reply from Tracey Langton, Registered Manager at Appletree House

Many thanks.

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Review from N M (Daughter of Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found Appletree House to be very welcoming and friendly. My mother has settled in very well. She had to move in suddenly. As her previous care home had to close. She is a much more sociable person and joins in with the activities. The staff are very engaging and helpful.
Reply from Tracey langton, Registered Manager at Appletree House

Thank you.

  • Facilities
  • Care / Support
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  • Treated with Dignity
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  • Staff
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  • Value for Money
Current Review Score: 8.5 (8.464)

Overview of Review Score

The Review Score of 8.5 (8.464) out of 10 for Appletree House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.625 for Appletree House is calculated as follows: ( (18 Excellents x 5) + (3 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 24 Ratings = 4.625
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.839 Points relating to the number of positive Reviews for Appletree House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 14 registered maximum number of service users is 2.8. 2 Positive Reviews ÷ 2.8 = 0.714
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Appletree House

What types of Care is Appletree House registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Appletree House have?

There are 14 Single Rooms.

What are the Facilities & Services at Appletree House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Appletree House to the centre of Lancing?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Appletree House to verify any information. View our terms and conditions. Appletree House has an Basic Service - more info.