9 Pratton Avenue, Lancing BN15 9NU
Appletree House is a residential care home that provides accommodation and support for older people, those living with dementia and those with a range of physical and mental health needs.
Situated in a quiet residential area of Lancing, the home has all the necessary facilities to provide both short and long-term care.
The aim at Appletree House is to make residents feel that they are in a ‘home from home’, and staff relate to the residents with care, compassion and genuine friendship.
Owner: Angelo Dalpadado
Person in charge: Tracey Langton (Registered Manager)
Local Authority / Social Services: West Sussex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 15 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 60+.
Single Rooms: 13
Shared Rooms: 1
Rooms with ensuite WC: 4
Weekly Charges Guide: Personal Care Single £650 – £750 , Personal Care Shared (per person) £540 – £540 (These prices are only a guideline, please contact Appletree House to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Appletree House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Appletree House has a Review Score of 7.3 (7.250)
The Review Score of 7.3 (maximum of 10) for Appletree House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Appletree House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.917 for Appletree House is calculated as follows: ( (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 3.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.333 Points relating to the number of positive Reviews for Appletree House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 3 positive Reviews (15 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3 Target = 0.333
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by N M (Daughter of Resident) on Wednesday 20 December 2017. Relates to October 2017.
I have found Appletree House to be very welcoming and friendly. My mother has settled in very well. She had to move in suddenly. As her previous care home had to close. She is a much more sociable person and joins in with the activities. The staff are very engaging and helpful.
How likely would you be to recommend Appletree House? Likely
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Good
Food & Drink: Satisfactory
Safety / Security: Good
Value for Money: Good
Tracey langton, Registered Manager at Appletree House responded to this review on 20 Dec 2017:
There are currently no Care Home Idol entrants who have performed at Appletree House