Dean House Residential Care Home has been established for over 20 years and offers a friendly, safe and comfortable environment. They have 25 rooms, all ensuite, and 24 hour care is provided by fully trained staff. Dean House offers an extensive activities programme providing entertainment as well as weekly visits from a qualified Physiotherapist.
Dean House aims to provide the highest quality care for all residents focusing on promoting rights, choice, independence, dignity and respect.
Dean House is situated in tranquil East Preston just yards from the beach, with local shops within walking distance. Visitors are welcome at all times. If you have any enquiries about Dean House please contact the Manager on the number detailed below or just call in.
Owner: Maria Eagland and Dean Williams
Person in charge: Sabrina James (Manager)
Local Authority / Social Services: West Sussex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 27 Service Users
Registered Care Categories*: Old Age
Admission Information: Ages 65+.
Single Rooms: 23
Shared Rooms: 2
Rooms with ensuite WC: 25
Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Dean House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.4 (maximum of 10) for Dean House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Dean House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Dean House is calculated as follows: ( (18 Excellents x 5) + (6 Goods x 4) ) ÷ 24 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.62 Points relating to the number of positive Reviews for Dean House is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 5.4 positive Reviews (27 registered maximum number of service users ÷ 5). 2 Reviews ÷ 5.4 Target = 0.370
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Dean House has a Review Score of 8.4 (8.370) from 2 Reviews
Review submitted from a Website Submission by Neil E (Power of Attorney Solicitor of Resident) on Tuesday 3 April 2018. Relates to March 2018.
Having found Dean House for an elderly gentleman that I had the pleasure of being acting power of attorney for, I have to say the care and personal attention given to this gentleman was above and beyond anything I could have expected. Nothing was too much trouble and he passed on very happy and surrounded by caring people who really did put his needs first.
I would recommend Dean House to anyone who has an elderly relative that is weighed down by the everyday issues at a time in their life when they need the help, in my case my friend could no longer cope physically or mentally with living alone and as much as me and my family and his neighbors could help, we could only ease a few of his worries. I would describe Dean House as a warm comforting and safe place that guided him through his later years.
A big thank you to all the staff and management at Dean House on behalf of me, my family and most importantly from my friend.
How likely would you be to recommend Dean House? Extremely Likely
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Review submitted from a Postal Card by Tom S (Son of Resident) on Thursday 30 November 2017. Relates to October 2017.
Dean House is just right for our mum. Staff are very friendly and really care.
There is low staff turnover with a number of staff having been there for some time.
Management are very approachable. The food is good.
The premises are kept clean and tidy.
Mum is 96 and has been at Dean House for over seven years.
How likely would you be to recommend Dean House? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money