67 Sea Lane, Angmering-on-Sea, Littlehampton BN16 1NB
Dean House Residential Care Home has been established for over 20 years and offers a friendly, safe and comfortable environment. They have 25 rooms, all ensuite, and 24 hour care is provided by fully trained staff. Dean House offers an extensive activities programme providing entertainment as well as weekly visits from a qualified Physiotherapist.
Dean House aims to provide the highest quality care for all residents focusing on promoting rights, choice, independence, dignity and respect.
Dean House is situated in tranquil East Preston just yards from the beach, with local shops within walking distance. Visitors are welcome at all times. If you have any enquiries about Dean House please contact the Manager on the number detailed below or just call in.
Owner: Maria Eagland and Dean Williams
Person in charge: Sabrina James (Manager)
Local Authority / Social Services: West Sussex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 27 Service Users
Registered Care Categories*: Old Age
Admission Information: Ages 65+.
Single Rooms: 23
Shared Rooms: 2
Rooms with ensuite WC: 25
Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Dean House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Dean House has a Review Score of 7.7 (7.685)
The Review Score of 7.7 (maximum of 10) for Dean House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Dean House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Dean House is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) ) ÷ 12 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.185 Points relating to the number of positive Reviews for Dean House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 5.4 positive Reviews (27 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.4 Target = 0.185
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Tom S (Son of Resident) on Thursday 30 November 2017. Relates to October 2017.
Dean House is just right for our mum. Staff are very friendly and really care.
There is low staff turnover with a number of staff having been there for some time.
Management are very approachable. The food is good.
The premises are kept clean and tidy.
Mum is 96 and has been at Dean House for over seven years.
How likely would you be to recommend Dean House? Extremely Likely
Overall Standard: Excellent
Care / Support: Good
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Good
Value for Money: Good