Dovecote View

Claypit Lane, Westhampnett, Chichester PO18 0NT
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9.8 77 Reviews
  • Dovecote View, Chichester
Dovecote View Residential Home is a small, family-owned, family-orientated residential care home, that provides personal care for up to 35 residents.

Providing quality, compassionate care to those aged 65 and over, and also to those suffering with short-term memory loss and early on-set dementia/Alzheimer's, with a focus on person-centred, individualised care.

Situated in a rural community, close to the local church and travel links, Dovecote View is an ideal setting for those wanting to be close to the city of Chichester, but still live in a rural area. Dovecote View focuses on providing a 'home from home', and ensuring residents are kept independent and engaged in social activities, as well as in the local community. Pay a visit to Dovecote View, and feel instantly welcomed and at home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1260 – £1620
  • Self-Funded Residential Dementia Care: £1260 – £1620
  • RESPITE Self-Funded Residential Care: £1260 – £1620
  • RESPITE Self-Funded Residential Dementia Care: £1260 – £1620

All fees are inclusive of all personal care support, activities, meals & drinks, toiletries and laundry.
The only items not included in our weekly fees is Hairdressing services, Chiropody and newspaper deliveries, and taxis to and from hospital appointments.

These prices are only a guideline, please contact Dovecote View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Dovecote View Ltd

Person in charge

  • Talisa Challis (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (28)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • No visiting restrictions, other than visitors to avoid coming during a mealtime.
    For up to date visiting information, please telephone Dovecote View directly before visiting if unsure.


    Anyone wishing to meet with the Manager should telephone ahead to ensure she is available.

Parking

  • The Main Reception entrance is off of Stane Street in Westhampnett. Visiting Parking is to the front of the Premises only.
    Parking is a large gravel area, but a paved drop-off/pick-up point for those who require wheelchair access to the property.

Dovecote View Reviews (77)

Total of 77, showing 1-20
9.8

Dovecote View has a Review Score of 9.8 (9.849) out of 10, based on 41 reviews in the last 2 years. Over all time Dovecote View has 77 reviews.

Overall Experience

  • 68
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Review from Jonee M (Wife of Resident) published on 12 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding service, all staff are very professional, kind and caring. The home should have a gold standard status!

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Review from Tracy G (Daughter of Resident) published on 11 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum joined the Dovecote family in Feb 2025 and the change in her is amazing! It's great to see and hear all the lovely things they do, and to hear Mum laugh. All the staff are wonderful and the food is amazing. Dovecot was recommended to us by a friend and we wouldn't hesitate to recommend to others.

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Review from Carole G (Resident) published on 5 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Coming to Dovecote Home was the best decision that I made. As soon as I arrived at the home I was so happy as the staff welcomed me. It just felt like home. The wonderful meals are just great and delicious. We have lots of variation in our drinks. Would one hundred per cent recommend this lovely home
Dovecote View to anyone.

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Review from Marina H (Daughter of Resident) published on 21 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Dovecote View a very pleasant, friendly, and homely place. Dad was very happy to stay there and everyone went out of their way to make his stay happy and comfortable as possible. Nothing was too much trouble for him or us, his family, I would highly recommend them.

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Review from J T (Daughter of Resident) published on 15 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited many care home and found Dovecote to be the best.The staff are very friendly and include everyone, encouraging participation in all activities. It is very comforting to know my mum is safe, well cared for and happy. Its always clean and the food is fantastic.

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Review from T T (Son-in-law of Resident) published on 25 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law has received excellent care and attention since she arrived here.

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Review from S T (Daughter of Resident) published on 25 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has received the most excellent care and attention during her stay at Dovecote. All the staff are caring and the facilities are all very good. Cannot fault Dovecote and would highly recommend.

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Review from Ann G (Daughter of Resident) published on 22 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Dovecote View care home for a year and a half, after a short stay in hospital. My mother unfortunately needs 24 hour care, my mother has improved since being at Dovecote. I put this down to a lovely welcoming care home, the staff, everyone of them are brilliant. Staff very professional
caring understanding to all residents. When I visit my mum just watching how staff interact with residents I can't fault them. The support staff have given me I can't praise them enough. I would highly recommend Dovecote.

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Review from Ian S (Son of Resident) published on 22 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dovecote View is always a nice place to come to visit my father. The facilities are brilliant, the garden is fantastic in the summer. The staff are always helpful and friendly and I feel they do really care for the residents. The activities are always available for people that want to partake. My father
always enjoys the meals and always has a cup of tea and biscuits in front of him when I visit. A really pleasant facility which makes for pleasant visits. Very much would recommend.

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Review from J G (Resident) published on 16 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since being at Dovecote View, I have felt safe and secure. The staff are caring and kind. The staff are always on hand to take me for a walk. The food cooked is lovely, I would recommend to anybody to come and stay at Dovecote View.

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Review from L V (Daughter of Resident) published on 10 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dovecote View has been excellent choice of care home for my mum. The staff are excellent and treat the residents respectfully and with great care treating them as friends rather than residents. The home is very clean and never has the horrible smell that other ones have had that I have visited. There
are lots of activities also and entertainment. The relatives who visit are also made to feel very welcome.

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Review from A C (Resident) published on 27 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very pleasant, nothing is too much trouble. Everyone is very helpful and kind. The staff are very caring and thoughtful. One is very fortunate to have such thoughtful and caring staff. One does not feel anxiety or irritation if one asks for help or care.

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Review from H K (Daughter of Resident) published on 25 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is very happy and enjoying the food and company at Dovecote. The staff are excellent, friendly and caring. I would have no hesitation recommending this care home.

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Review from S G (Daughter of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Dovecote view for 2 years now.She is living with Alzheimer's and cancer. The care she constantly receives on a daily and night basis is outstanding.The staff are caring, kind and thoughtful, considerate and helpful. Mum is happy and the surroundings are familiar to her which makes
her feel secure. Her rooms is lovely and always kept clean and tidy. Mum enjoys her emails (when she is hungry) and tea is always 'on tap', which is perfect for her. She is partial to a little tipple of sherry too.The manager, assistant manager and secretary are amazing and always on hand and very happy to help me and mum. We highly recommend Dovecote View.

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Review from Y C (Daughter-in-law of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dovecote View is the place where I would recommend to anyone who needed residential care, especially for those with Dementia. First impressions count. From the moment I am welcomed into Dovecote View through their well secured doors to when I leave, I witness the cleanliness, friendliness and care
they give to all of their residents. Visitors are treated with the upmost respect and more importantly to their residents. I feel that I am part of the Dovecote View family.
Entertainment is well managed and special events are always a great success. Well done to the kitchen staff for all their hard work. My mother-in-law is receiving the best care that I could wish for. Thank you Dovecote View Care Home!

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Review from Katrine M (Daughter of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for a few months now. I was really unsure if he would like it but he has settled in so well. The staff are super friendly and chatty, and nothing is too much trouble. He feels so grateful for the care he is getting, he feels like he is in a five-star hotel! Thank you to
everyone at Dovecote, I really couldn't recommend it enough to anyone.

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Review from Nicola P (Friend of Resident) published on 2 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been a resident for many months now. I visit regularly, I am always greeted by friendly, smiley staff who make me feel very welcome and that I can visit anytime I want to.
Their care is exemplary. Their patience and kindness never ending. They are so caring and kind, to everyone, tailoring
the support to each resident to ensure they are all looked after the way they need as an individual.
If the world at large could see what it's like in Dovecote, no one would fear going into a care home! I honestly cannot recommend it more highly, it's wonderful.

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Review from C S (Son of Resident) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a respite stay back in the spring, following removing her from another 'care' home for her own safety. I placed her with Dovecote. I was so impressed with the whole ambience of Dovecote, mum has moved in permanently. It is a lively, caring and fully encompassing environment for mum to live.
The staff are exceptional and keep me fully informed of events and how mum is doing. The shear number of staff is fantastic to see and I feel Dovecote create an inclusive family atmosphere.

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Review from Y S (Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My carer is a gem, so kind and thoughtful and helpful. Overall good. The staff were extremely willing and polite and immediately called me by my Christian name. Helpful, would have been if, on arrival, I had been given a note of meal times and routine for passing on my laundry. So pleased my family
were made welcome by phone or visit.

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Review from S P (Son of Resident) published on 29 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received excellent care and attention from Dovecote. The staff are caring and positive of attitude and there have been plenty of occasions when I feel they have gone the extra mile. This 'extra' effort has been particularly evident in the way the staff have helped my mother adapt and settle.
The home is clean and bright and the garden spaces provide safe and beautifully kept areas in which to be outside. I have been impressed by the way they have spotted on a couple of occasions - when nothing major has been wrong - that Mum was not quite 'herself' and have communicated this well with both myself and the GP. This attentiveness is something that you can hope for, and perhaps rightfully expect, but I know it doesn't happen everywhere. The food is good and the morning and afternoon programme of activities varied and well run. There is a continuity of staff and a welcome that gives Dovecote a family feel, it's not just another Home.

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Current Review Score: 9.8 (9.849)

Overview of Review Score

The Review Score of 9.8 (9.849) out of 10 for Dovecote View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.849 for Dovecote View is calculated as follows: ( (423 Excellents x 5) + (54 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 485 Ratings = 4.849

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dovecote View is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

Meet the Team (1)

Talisa

Talisa Challis

Job Title: Registered Manager

Joined: 2008

Since joining Dovecote View in 2008, I have progressed through the company to the role of Registered Manager, and have now completed my Level 5 Diploma in Leadership and Management in Health and Social Care, and a Level 7 Diploma in Strategic Management.
I have been in the post as the Home Manager since 2012, and thoroughly enjoy every aspect of my role. I am responsible for the day-to-day running of the home and ensuring our residents receive person-centred, quality care.


I am very lucky to have such a hard-working, caring team around me for support, and I am lucky to have worked alongside some of my colleagues for many years.
I am passionate about giving residents the best quality care, and I believe everyone should be cared for as if they are an extension of their own family, if it's not good enough for your own Mum or Gran, then it's not good enough! We provide personal care for up to 33 residents, and the Home is very much a family-orientated, friendly 'Home from Home'. There are not many job roles where you can say you love your job, but I feel very fortunate to have progressed to a role that I love.

Frequently Asked Questions about Dovecote View

What types of Care is Dovecote View registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Dovecote View have?

There are 33 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Dovecote View?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dovecote View to the centre of Chichester?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dovecote View to verify any information. View our terms and conditions. Dovecote View has an Enhanced Service - more info.