Elizabeth House, Bognor Regis, West Sussex
Elizabeth House, Bognor Regis, West Sussex
Elizabeth House, Bognor Regis, West Sussex

Elizabeth House Care Home has sixty en-suite bedrooms and spacious living areas, accepting admissions for long-term residential and dementia care, sensory impairments and short-term respite packages.

The facility was purposely-designed to enable for the efficient practice of advanced care, together with enabling service users to enjoy a relaxed and homely feel in pleasant surroundings and comfortable furnishings.

Shaw Healthcare have an expanding portfolio of care homes and are well respected amongst UK health industry professionals for the expertise they provide.

Group: Shaw Healthcare

Person in charge: Marian Drake (Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Respite Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Elizabeth House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Elizabeth House has a Review Score of 9.8 (9.785)

The Review Score of 9.8 (maximum of 10) for Elizabeth House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Elizabeth House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.785 for Elizabeth House is calculated as follows: ( (140 Excellents x 5) + (36 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 177 Ratings = 4.785

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Elizabeth House is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered beds ÷ 5). 15 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    12
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Elizabeth House?

  • Extremely LIKELY
    14
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Elizabeth House

  • Daughter of Resident/Service User
    5
  • Husband of Resident/Service User
    3
  • Wife of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • more

I am very satisfied with the care my dad is receiving, he seems to have settled well.

How likely would you be to recommend Elizabeth House? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

There is not enough a praise I could give for this home.

How likely would you be to recommend Elizabeth House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We arrived at lunchtime. The food looked really good and the 3 staff members were attentive the whole time. Lovely cheerful girls.

How likely would you be to recommend Elizabeth House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Having relations in other care homes I can honestly say Elizabeth House is by far the best I have encountered. A lovely, happy environment, with fantastic, caring and friendly staff. My uncle could not be better cared for.

How likely would you be to recommend Elizabeth House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

This is a very very good home, very clean, very efficient. Staff are well trained and always ready to help anybody, residents and visitors.

How likely would you be to recommend Elizabeth House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is spacious and full of natural daylight. This allows residents to walk from area to area finding secluded spaces to sit and talk to relatives. With no restricted visiting times this allows our family to visit at any time and we have the choice of joining our mother for lunch if we wish. The staff are professional and caring and give family members all the necessary information regarding their relatives care. The office team are just as friendly and professional keeping you updated with social activities. our family are at peace knowing our mother is in the best place possible.

How likely would you be to recommend Elizabeth House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Elizabeth House is a very homely place, the staff are very caring and helpful to all residents. The team leaders are brilliant! The decor of all rooms and all communal areas is clean, fresh and modern. The care and support is excellent and my mother is very happy and settled in the home. Safety/security is very good and food/drink choices are excellent! (An extra homely touch is the home's resident pets, fish tank, rabbit and lovely cat, who all the residents make a fuss of!)

How likely would you be to recommend Elizabeth House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elizabeth House is welcoming as soon as you walk through the front door. The team leaders and all staff are really friendly and approachable, they do all seem to 'care' about the residents as well as 'care' for them. The team leaders are always available for a chat if you have any concerns or questions or just an update on your relative. The home itself is bright, airy and clean throughout including the resident's lounge and lounge areas. There are weekly activities organised and always something going on to keep the resident's minds active and stimulated. I am very satisfied with the standard of care my relative is receiving at Elizabeth House.

How likely would you be to recommend Elizabeth House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elizabeth House is a very clean and spacious home. The environment and layout is the best I have seen. The en-suite rooms are light and airy.

How likely would you be to recommend Elizabeth House? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

At 92 years old my mother was unable to remain living independently in her own home. She was becoming increasingly frail with short-term memory loss. Mum was extremely distressed and unhappy at having to leave her own home. The staff at Elizabeth House welcomed her and recognised her need for independence right from the start. Their ongoing support is sensitive and unobtrusive. Without exception, each staff member has treated mum with dignity, kindness and respect. Their support has extended to our wider family during a difficult and anxious time.

How likely would you be to recommend Elizabeth House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Whenever I visit my nan, she is always happy and seems very comfortable. The staff always give us space and I'm usually greeted with a cup of tea for both of us. She has been a resident for over two years now and I'm glad she is there as I'm away a lot of the time, however, I am comfortable and confident in Elizabeth House care and I am never worried.

How likely would you be to recommend Elizabeth House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father was transferred to Elizabeth House in May 2016 as he needed specialist Dementia care. His health was poor, he had irritation, eating issues and was generally lethargic. He is now mobile, gets involved, watches TV and eats at the table. He even makes meal choices. His skin condition is very much improved he is clearly happy and healthy. The staff are always happy and seem to genuinely care. All the family are delighted with his care. Fantastic.

How likely would you be to recommend Elizabeth House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I cared for my dear wife since she was diagnosed with dementia in May 2011. Since February 2016 she has been cared for by Elizabeth House care home, (Shaw Care). I am extremely pleased with the care she is now receiving and has settled in very well.

How likely would you be to recommend Elizabeth House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When you walk into Elizabeth House you can feel the affection. Homely atmosphere. You always get a welcome. My husband is happy at Elizabeth House and well settled. I am happy he is well looked after.

How likely would you be to recommend Elizabeth House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff here are a CREDIT to the caring profession. I visit my husband at different times of the day on different days and sometimes spend hours with him, the quality of staff care is always consistently excellent. He is happy and safe here. I like the pets, they make it feel more like home. He has a lovely room overlooking the rose garden on the ground floor. In the summer he is often found in the safe back garden sitting with other residents, one of whom continues her love of gardening by growing many plants. My husband loves his music and the staff know this, as part of getting him dressed in the morning they put his small mp3 player on him so it is ready when he wants to listen to his own music collection, he then goes off dancing and happy. I check this is charged when I visit and his electric razor is charged and cleaned, it always is. He can't do anything for himself now really but he is happy. Every member of staff says hello and knows my name and my husband's.

How likely would you be to recommend Elizabeth House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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