Elizabeth House

83 Victoria Drive, Bognor Regis PO21 2TB
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9.9 101 Reviews
  • Elizabeth House, Bognor Regis
Elizabeth House Care Home has sixty en-suite bedrooms and spacious living areas, accepting admissions for long-term residential and dementia care, sensory impairments and short-term respite packages.

The facility was purposely-designed to enable for the efficient practice of advanced care, together with enabling service users to enjoy a relaxed and homely feel in pleasant surroundings and comfortable furnishings.

Shaw Healthcare have an expanding portfolio of care homes and are well respected amongst UK health industry professionals for the expertise they provide.
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Care Provided by Elizabeth House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1433
  • RESPITE Self-Funded Residential Dementia Care: from £1533
The price(s) shown are provided by the care home. Contact Elizabeth House for full pricing details and T&Cs.

Contact Elizabeth House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Elizabeth House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Marian Drake (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Elizabeth House Reviews (101)

9.9

Elizabeth House has a Review Score of 9.9 (9.906) out of 10, based on 36 reviews in the last 2 years.
Over all time Elizabeth House has 101 reviews.

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Review from Jeff S (Son of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been in Elizebth house for the last four weeks.she was taken there after a five week hospital admission.when she first arrived she was adamant she wanted to go back home but after a couple of weeks she settled in and now wants to stay permanently.She loves the staff and says they look after
her very well,she is looking much stronger and has regained her mobility.every time we visit the staff are very friendly and polite and cant do enough to make us and mum feel comfortable and welcome. Elizebeth house is always clean and fresh smelling .we as a family think mum is in the best place now and is safe and well looked after and we feel we have stuck lucky finding Elizebeth house and highly recommend it.
Reply from Marian Drake, home manager at Elizabeth HouseThank you for your kind review. We are delighted to hear your mum has settled so well at Elizabeth House and is feeling stronger and more mobile. It is wonderful to know she feels happy, well cared for and supported by our team, and that you feel welcomed and reassured during your visits. Your recommendation is greatly appreciated.
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Review from C W (Wife of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am pleased that my partner is being looked after at Elizabeth House, he has settled in well and knowing he is safe is very important.
He enjoys the food and the activities. All of the staff are friendly and welcoming and any problems they deal with them straight away.
I would recommend Elizabeth
House and thank you to all the staff
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you for your kind feedback. We're delighted your partner has settled in well and is enjoying life at Elizabeth House. Your recommendation means a lot to us.
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Review from J C (Wife of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is one of several visits to Elizabeth House over the last few years as a partner of a respite user. Every time I walk into Elizabeth House I feel a sense of calm and feel my shoulders relax as we are warmly greeted and staff know we are coming. My husband has stayed on both of the upper two floors
and always gets a lovely welcome and made to feel part of the family. His room is always clean and help is about as needed to unpack/pack. I feel very confident about the staff and how they deal with matters and nothing seems too much trouble. I feel I can go away confident in the care he will receive. I could not have survived with him at home as long as I have (10 years since diagnosis) without the support of the respite care I have at Elizabeth House.
Thank you to all the wonderful staff.
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you so much for your wonderful feedback. We're truly touched by your kind words and delighted that both you and your husband feel welcomed, supported, and at ease during his respite stays. Knowing that our care and support have helped you over the years means so much to our whole team. We will be sure to share your thanks with all of our staff.
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Review from Anne C (Daughter of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A regular user as a respite resident, my mother thoroughly enjoys the experience.
So many daily activities mixed with very caring and attentive staff enhances my confidence in knowing mum is well cared for.
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you for your kind feedback. We're so pleased to hear your mother enjoys her respite stays with us and that our caring staff and daily activities give you confidence she is happy and well looked after. Your support means a great deal to us.
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Review from S T (Daughter of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Attentive staff, clean rooms, fresh smell in the home.
Secure for residents, who sometimes get frustrated as they cannot wander outside the front door, but the garden is accessible to all residents and well maintained.
Notices with the menu and activities are available for residents and visitors.
Care
staff assist with bathing, dressing and feeding if required.
Pets can visit residents.
Food looks appealing, with choice of menu, which is printed and displayed in a common area.
Staff encourage residents to eat, engage in activities and mix with other residents in social groups.
A very friendly atmosphere with what appears to be a low staff turnover, so residents know who can help them at any time.
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you for taking the time to share such thoughtful feedback. We're delighted to hear you appreciate the caring staff, welcoming atmosphere, engaging activities, and well-maintained environment. It's wonderful to know our team's support and dedication help residents feel comfortable, secure, and well cared for.
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Review from Mark T (Son-in-law of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found all staff very caring and helpful towards all the residents, and friendly to family and friends. The home is very clean and the food looks good and activities are provided and residents are encouraged to join in if they wish.The garden has good seating and south facing to catch good daytime
weather.
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you for your lovely feedback. We're so pleased to hear you've found our staff caring and welcoming, and that the home, activities, food, and garden have all made a positive impression. Your kind words mean a great deal to us.
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Review from Nikki T (Daughter of Resident) published on 2 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad had to go for respite as mum had an accident and was in hospital for a long time.
Dad has now been at Elizabeth House for just over a year. I am so pleased that he is here as the care, support and kindness all the staff have given him is lovely to see and you can tell he is happy and safe.
The
staff keep us well informed of dads health and they are always on hand and take time to talk to you about his care/health.
To be honest I dont know what we would have done without them, the staff are all amazing.
I would like to thank you all so much for looking after my dad.
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you for your kind feedback. We're so pleased to hear your dad has settled well with us at Elizabeth House and that you feel he is happy, safe, and well cared for. It's wonderful to know our staff have been supportive, kept you well informed, and taken time to talk through his care and wellbeing. Your lovely words mean a great deal to the whole team, and we truly appreciate your thanks.
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Review from George B (Friend of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service and everything is absolutely fabulous. I take my friend out every week calling the staff before I come in to ensure he is ready and he always is. When I leave I ask staff to arrange hair cut etc and it's always done when I visit next time. Receives excellent care. Thank you all.
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you for your wonderful feedback. We're so pleased your friend receives excellent care and that our team can make every visit smooth and enjoyable.
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Review from P N (Son of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing staff they all go above and beyond their duties to look after my mum she couldn't be in a better place and is so happy to be staying here . And I would personally like to thank all of the staff for keeping mum safe and looked after what a fantastic team .
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you for your kind review. We are delighted to hear that your mum is happy and well cared for. It is wonderful to know that you feel reassured by the team's dedication and support.
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Review from B E (Husband of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care Home is well placed for me as I am a resident of Bognor and with public transport reasonably easy to visit.
I am met with courtesy and politeness from all members of Staff, and am very pleased with the attention and care my wife is receiving.
she particularly enjoys days with entertainment and
joins in with most of them.
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you for your review. We are pleased to hear that the location is convenient for you and that your wife is enjoying the care and activities at the home. It is wonderful to know that the team's attention and kindness make your visits positive and reassuring.
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Review from Chris J (Brother of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After two falls in his home, my brother was admitted to hospital for examination. Elizabeth House (EH) had been recommended as an excellent care facility and we visited to consider a possible later placement for him. However, during our visit - late afternoon, the hospital called to say my brother
would be discharged that evening. Suddenly, a "general overview" visit became a critical requirement for accommodation!! EH Management and Care Staff responded brilliantly - and immediately began making arrangements, preparing a room/facilities to make my brother comfortable - and obtaining information from us about his condition, medication etc. Later that evening, the Care Staff Shift Leader confirmed that my brother had arrived and was now safely in bed. Every time we visit we are pleased to see the care, attentiveness and friendliness of all the care staff - and their caring interaction with all residents and ourselves. Very pleased with everybody involved at Elizabeth House.
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you for taking the time to share your experience. We are so pleased we were able to support you and your brother at such short notice and help make his transition as smooth and comfortable as possible. It is wonderful to hear your kind comments about our management and care team and the warmth and attentiveness you see when you visit. Your feedback means a great deal to us and we will be sure to share it with the whole team at Elizabeth House.
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Review from Kerry C (Daughter of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but thanks and praise for the staff of Elizabeth House. Dad has been there a year, the staff have always been warm, welcoming, friendly, caring and professional, contributing to the family feel. Communication channels are always open, whether thats regarding dads care, activities dad
has chosen to join in (which are many and varied. There have been outings, in house activities also visits from singers, animals and entertainers) or generally how he's been. There is support for the family too, all staff have ensured we feel welcome there, that we can drop in anytime to visit and keep family together as much as possible. I see the interactions with dad and staff, making him laugh, treating him with dignity and respect, ensuring his room/ the home is clean tidy and comfortable. They ask dads preference for drinks, he has his elevenses still, with cake or biscuits and fish and chip Friday, but with other choices if preferred. He is settled, in a safe, caring, clean home.
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you for such a thoughtful review. We are delighted to hear that your dad has settled so well and that you feel welcomed and supported by the team at Elizabeth House. It means a great deal to know our staff's warmth, care and dedication help create a family atmosphere. We will be sure to share your kind words with the whole team.
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Review from Edward G (Nephew of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have not left a review before but I have nothing but praise for this care home my Aunt has been there for about 4 months and the management and staff have been totally committed with care and kindness to help her settle in to a environment which is so different from what she has been used to ie living
in her own home.From my point of view it has allowed me to come to terms with my own doubts if I have done the right thing for my Aunt but having seen how the caring staff have helped my Aunt settle in has reassured me that I have made the right decision and have just had a call from the care home that they going to take my Aunt to the seaside for a picnic which doesn't get any better.So to sum up my review I am totally relaxed about the care my Aunt is receiving.
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you so much for your kind words. We are delighted to hear how well your aunt has settled and that you feel reassured in your decision. It is wonderful to know our team's care and kindness have made a difference, and we are sure she will enjoy her seaside picnic.
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Review from Rachel C (Daughter of Resident) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been at Elizabeth House since February 2025 , from the first time we visited to look round the staff have been friendly, welcoming and very helpful.
My first impression was how clean the home was and that it did not smell.
It's light airy and feels nice.
The rooms are spacious and kept
clean.
Great activities for the residents.
I would recommend Elizabeth House highly.
My Dad has settled well and we as a family have felt true relief and peace of mind since Dad has been there. After 5 years of caring for my Dad I can relax knowing he is in safe hands.
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you so much for your lovely feedback. We're truly grateful for your kind words and so pleased to hear that your dad has settled in well. It means a lot to us that you feel peace of mind, caring for your loved ones as if they were our own is at the heart of what we do.
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Review from Gill B (Daughter of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had to leave mum at Elizabeth House while I had a hip replacement and couldn't drive. It is light and airy, and the staff are really helpful and caring. When her 6 weeks were up, she didn't want to go home. She enjoys having company and making friends. She's a bit forgetful now, and for us, it is
such a relief to know she is safe. It really is a lovely place to live.
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you so much for your kind words. We're delighted to hear that your mum felt so comfortable and at home here at Elizabeth House. It's lovely to know she's enjoying the company and making new friends. We're always here to ensure our residents feel safe, supported, and well cared for.
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Review from H S (Son of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really couldn't ask for more from a care home. The staff are fantastic and go above and beyond to ensure that everyone is happy.
It's such a weight off my shoulders knowing that my loved one is being cared for so well. I couldn't recommend Elizabeth house enough! Many thanks to the team. Keep up the
fantastic work!
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you so much for your kind and positive feedback. We are delighted to hear that you're so pleased with the care your loved one is receiving. Our team is dedicated to ensuring all residents are happy, comfortable, and well cared for, and your appreciation means the world to us. Thank you for your trust and recommendation - it truly motivates us to continue doing our very best. We'll be sure to keep up the fantastic work!
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Review from Veronika W (Daughter of Resident) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum is well cared for, always in clean pyjamas and bedding. The staff are lovely and can't do enough for us. If there is a problem they phone immediately and keep the family informed. Mum appears to be quite happy here which is a comfort to us.
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you for leaving us this lovely review, we are pleased to hear that your mum is happy.
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Review from Diane M (Daughter of Resident) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very happy in her own world at Elizabeth House.
Always dressed clean and tidy.
Her room is kept beautifully clean and tidy too.
There are activities for her to join in from games, arts and crafts and music.
Everyone is very helpful and friendly.
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you for your lovely review we are pleased to know your mother is happy and settled.
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Review from Lorraine D (Daughter of Resident) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Elizabeth house since October she seems very settled and happy. The staff are very friendly and helpful always got time for you always offer tea or coffee. Always contact you to let you know what is going on with mum very pleased with mums care.
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you for your lovely review we are pleased to know your mother is happy and settled.
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Review from Paul W (Son of Resident) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had two weeks respite care at Elizabeth House and I can't thank them enough. All the staff were so friendly and caring and they couldn't do enough for her. It's beautifully clean and my mum said it was a joy to be there so much so she asked me to book her in again soon. I really recommend this
place it's like home from home. Thank you Elizabeth House and staff.
Reply from Tamsin Davies, Sales and Marketing Coordinator at Elizabeth HouseIt was a pleasure to have your mother here for a respite stay; we will look forward to her return in the near future.
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Current Review Score: 9.9 (9.906)

Overview of Review Score

The Review Score of 9.9 (9.906) out of 10 for Elizabeth House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.906 for Elizabeth House is calculated as follows: ( (389 Excellents x 5) + (34 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 426 Ratings = 4.906
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elizabeth House is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 May 2018

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Marian

Marian Drake

Job Title: Service Manager Joined: 2008

Marian has worked in care for over 36 years initially in the London boroughs, where her knowledge grew and matured around the delivery of care for older people.


In 2008, Marian began her career with Shaw Healthcare, taking on the post of Home Manager at The Martlets in East Preston. Marian stayed there for 5 years where she brought together a great team delivering the care you would want for your own Mum.


Marian has always been passionate about dementia care so when Elizabeth House was advertising for a manager, it seemed to her the perfect place. In 2014, Marian took on the post of Home Manager at Elizabeth House. Over the past years, Marian has made several positive changes to the environment in the home, enhancing and enriching the resident's lives.


When not at work, Marian enjoys spending time with her husband, meeting up with her children, grandchildren and most recently welcoming her third great-grandchild along with walking her new pup Kokomo, a little bit of gardening time is also enjoyed.

Clare

Clare Harris

Job Title: Deputy Manager Joined: 2020

Clare joined Elizabeth House, Bognor Regis in April 2020 as Deputy Manager. Clare’s passion is in dementia care because making a difference to the service users is paramount in ensuring their mental and emotional wellness needs are met to enjoy a good quality of life.


Clare enjoys sharing her knowledge in care, with younger members of staff, supporting their progression and passion in care.


Clare arrives at work each day with very much a can-do-approach. She enjoys speaking with health professionals and families, the residents in the home remain her focus.

Frequently Asked Questions about Elizabeth House

What types of Care is Elizabeth House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Elizabeth House have?

There are 60 Single Rooms.

What are the Facilities & Services at Elizabeth House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Elizabeth House to the centre of Bognor Regis?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elizabeth House to verify any information. View our terms and conditions. Elizabeth House has an Enhanced Service - more info.