Elizabeth House

Our mum has been in Elizebth house for the last four weeks.she was taken there after a five week hospital admission.when she first arrived she was adamant she wanted to go back home but after a couple of weeks she settled in and now wants to stay permanently.She loves the staff and says they look after her very well,she is looking much stronger and has regained her mobility.every time we visit the staff are very friendly and polite and cant do enough to make us and mum feel comfortable and welcome. Elizebeth house is always clean and fresh smelling .we as a family think mum is in the best place now and is safe and well looked after and we feel we have stuck lucky finding Elizebeth house and highly recommend it.

I would recommend Elizabeth House and thank you to all the staff

Thank you to all the wonderful staff.

So many daily activities mixed with very caring and attentive staff enhances my confidence in knowing mum is well cared for.

A very friendly atmosphere with what appears to be a low staff turnover, so residents know who can help them at any time.

I have found all staff very caring and helpful towards all the residents, and friendly to family and friends. The home is very clean and the food looks good and activities are provided and residents are encouraged to join in if they wish.The garden has good seating and south facing to catch good daytime weather.

I would like to thank you all so much for looking after my dad.

The service and everything is absolutely fabulous. I take my friend out every week calling the staff before I come in to ensure he is ready and he always is. When I leave I ask staff to arrange hair cut etc and it's always done when I visit next time. Receives excellent care. Thank you all.

Absolutely amazing staff they all go above and beyond their duties to look after my mum she couldn't be in a better place and is so happy to be staying here . And I would personally like to thank all of the staff for keeping mum safe and looked after what a fantastic team .

she particularly enjoys days with entertainment and joins in with most of them.

After two falls in his home, my brother was admitted to hospital for examination. Elizabeth House (EH) had been recommended as an excellent care facility and we visited to consider a possible later placement for him. However, during our visit - late afternoon, the hospital called to say my brother would be discharged that evening. Suddenly, a "general overview" visit became a critical requirement for accommodation!! EH Management and Care Staff responded brilliantly - and immediately began making arrangements, preparing a room/facilities to make my brother comfortable - and obtaining information from us about his condition, medication etc. Later that evening, the Care Staff Shift Leader confirmed that my brother had arrived and was now safely in bed. Every time we visit we are pleased to see the care, attentiveness and friendliness of all the care staff - and their caring interaction with all residents and ourselves. Very pleased with everybody involved at Elizabeth House.

I have nothing but thanks and praise for the staff of Elizabeth House. Dad has been there a year, the staff have always been warm, welcoming, friendly, caring and professional, contributing to the family feel. Communication channels are always open, whether thats regarding dads care, activities dad has chosen to join in (which are many and varied. There have been outings, in house activities also visits from singers, animals and entertainers) or generally how he's been. There is support for the family too, all staff have ensured we feel welcome there, that we can drop in anytime to visit and keep family together as much as possible. I see the interactions with dad and staff, making him laugh, treating him with dignity and respect, ensuring his room/ the home is clean tidy and comfortable. They ask dads preference for drinks, he has his elevenses still, with cake or biscuits and fish and chip Friday, but with other choices if preferred. He is settled, in a safe, caring, clean home.

I have not left a review before but I have nothing but praise for this care home my Aunt has been there for about 4 months and the management and staff have been totally committed with care and kindness to help her settle in to a environment which is so different from what she has been used to ie living in her own home.From my point of view it has allowed me to come to terms with my own doubts if I have done the right thing for my Aunt but having seen how the caring staff have helped my Aunt settle in has reassured me that I have made the right decision and have just had a call from the care home that they going to take my Aunt to the seaside for a picnic which doesn't get any better.So to sum up my review I am totally relaxed about the care my Aunt is receiving.

My Dad has settled well and we as a family have felt true relief and peace of mind since Dad has been there. After 5 years of caring for my Dad I can relax knowing he is in safe hands.

I had to leave mum at Elizabeth House while I had a hip replacement and couldn't drive. It is light and airy, and the staff are really helpful and caring. When her 6 weeks were up, she didn't want to go home. She enjoys having company and making friends. She's a bit forgetful now, and for us, it is such a relief to know she is safe. It really is a lovely place to live.

It's such a weight off my shoulders knowing that my loved one is being cared for so well. I couldn't recommend Elizabeth house enough! Many thanks to the team. Keep up the fantastic work!

My Mum is well cared for, always in clean pyjamas and bedding. The staff are lovely and can't do enough for us. If there is a problem they phone immediately and keep the family informed. Mum appears to be quite happy here which is a comfort to us.

Everyone is very helpful and friendly.

My mum has been in Elizabeth house since October she seems very settled and happy. The staff are very friendly and helpful always got time for you always offer tea or coffee. Always contact you to let you know what is going on with mum very pleased with mums care.

My mum had two weeks respite care at Elizabeth House and I can't thank them enough. All the staff were so friendly and caring and they couldn't do enough for her. It's beautifully clean and my mum said it was a joy to be there so much so she asked me to book her in again soon. I really recommend this place it's like home from home. Thank you Elizabeth House and staff.