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Elizabeth House

83 Victoria Drive, Bognor Regis, West Sussex PO21 2TB
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Both my husband and I think that, if he has to be in a care home, he could do no better.H R(Wife of Resident/Service User)
Elizabeth House, Bognor Regis
Thank you for your cheerful kindness and care.Paul H(Son-in-law of Resident/Service User)
Elizabeth House, Bognor Regis
I would be happy to know that this place is available for myself if/when I need the appropriate careFred A(Friend of Resident/Service User)
Elizabeth House, Bognor Regis

Elizabeth House Care Home has sixty en-suite bedrooms and spacious living areas, accepting admissions for long-term residential and dementia care, sensory impairments and short-term respite packages.

The facility was purposely-designed to enable for the efficient practice of advanced care, together with enabling service users to enjoy a relaxed and homely feel in pleasant surroundings and comfortable furnishings.

Shaw Healthcare have an expanding portfolio of care homes and are well respected amongst UK health industry professionals for the expertise they provide.

Care Provided by Elizabeth House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,433From £1,533

Contact Elizabeth House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Marian Drake (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Elizabeth House Reviews (101)

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9.9

Elizabeth House has a Review Score of 9.9 (9.903) out of 10, based on 34 reviews in the last 2 years. Over all time Elizabeth House has 101 reviews.

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Review from Andy C (Son-in-law of Resident) published on 11 December 2024 Submitted via Website
Overall Experience

Lovely home, the care staff are so helpful and friendly and the office staff are very efficient with fast responses to email queries. Building is light and airy and spacious and always spotlessly clean.

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Review from Nicola R (Niece of Resident) published on 6 December 2024 Submitted via Website
Overall Experience
My uncle is looked after fantastic all the staff care with love and dignity.
The staff keep me updated with any changes in my uncle's care.

He likes to speak to me on the phone which they let him do whenever he wishes to. All welcoming.

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Review from Daniel F (Grandson of Resident) published on 29 November 2024 Submitted via Website
Overall Experience

My nan has been at Elizabeth House for over a year now and the staff are very friendly and nan is always happy when I come to see her. I love the app as I get updates on how nan is doing it is sure a nice place. It's a 10 out of 10 for me.

Reply from Marian Drake, Home Manager at Elizabeth House

Thank you for leaving us these kind words about the care of your nan. Your lovely review will be passed onto the rest of the team.

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Review from Stephanie I (Daughter of Resident) published on 26 November 2024 Submitted via Website
Overall Experience
My mother has settled into the home well; there are a variety of activities for her to participate in and outings for her to go on. She does enjoy singing so it would be good if there were opportunities for her to join in some joint singing activities.

The place is light and airy with pleasant communal areas. The staff have all been friendly and welcoming.

Reply from Marian Drake, Home Manager at Elizabeth House

Thanks for leaving us this lovely review, we really appreciate it.

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Review from Miriam G (Daughter of Resident) published on 26 November 2024 Submitted via Website
Overall Experience
Warmly welcomed when visiting my mother and offered tea and coffee. I can see how happy my mother is and that she is well cared for and settled in well.

The app and magazine is fantastic, not only for my mother to be able to see our news, but as a family we can catch up with each other's news! Also, helps us know what activities are taking place. It would be nice to have a 'sing-a-long' as an alternative to a singer that they just listen to. My mother loves singing and would join in, but finds sitting and listening to a singer too noisy.

Reply from Marian Drake, Home Manager at Elizabeth House

Thank you for taking the time to leave us this review, the team will be delighted to read it. It is a pleasure to be able to make your mother happy, and is great to hear that she is enjoying our various activities.

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Review from H C (Daughter of Resident) published on 26 November 2024 Submitted via Website
Overall Experience

My mother has been a resident at Elizabeth House since last May and has settled in extremely well, no longer saying she is lonely (which she did before residing here). There are many activities she can participate in, including using her creative skills in arts and crafts. The staff are always kind and welcoming and I feel my mother has choices to still feel independent alongside reassurance that her needs are met.

Reply from Marian Drake, Home Manager at Elizabeth House

Thank you for leaving us this kind review about the care of your mother, we really appreciate it. It is great to hear that she is enjoying the activities, we are one big family here at Elizabeth House.

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Review from D F (Son of Resident) published on 21 November 2024 Submitted via Website
Overall Experience

I am very pleased with the care my dad is receiving at Elizabeth House in Bognor. both the team leaders always ring me and keep me informed whenever there is a decision or change in my dad. I have always found the staff very helpful and informative and always willing to provide me with answers to any questions.

I really appreciate the hard work and dedication from the staff, I am always made to feel welcome and have an input into my dad's care.

Reply from Marian Drake, Home Manager at Elizabeth House

Thank you for leaving us this really kind review about the care of your Dad. It really means a lot to us and the team will be thrilled to read it.

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Review from Andrea T (Daughter of Resident) published on 21 November 2024 Submitted via Website
Overall Experience

My mum has been a resident at Elizabeth House for almost a year and we couldn't have chosen a better place for her. She has dementia but it hasn't deteriorated much since she moved there. The staff are all extremely kind and caring and she gets so much mental stimulation that I believe this has really helped her. She has a lovely room which is always clean and tidy. They keep me informed in a timely manner of any changes to Mum's health or medication and are always happy to help with anything that she needs. Everybody at Elizabeth House seems genuinely caring and compassionate and it always has such a lovely atmosphere.

Reply from Marian Drake, Home Manager at Elizabeth House

Thank you for leaving us this really kind review about the care of your Mum. It really means a lot to us and the team will be thrilled to read it.

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Review from Lorraine V (Sister of Resident) published on 21 November 2024 Submitted via Website
Overall Experience

A very friendly environment. Staff are welcoming to visitors and are there to answer any queries or worries always keep me informed of any incidents even minor ones. I noticed they encourage the residents to join in the activities they offer or coffee mornings etc. Elizabeth House is very homely and safe, residents seem to be looked after sometimes on a one-to-one basis. All the staff seem to me as very caring and understanding.

Reply from Marian Drake, Home Manager at Elizabeth House

Thank you for leaving us this really kind review about the care of your family member. It really means a lot to us and the team will be thrilled to read it.

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Review from Lawrence C (Son-in-law of Resident) published on 21 November 2024 Submitted via Website
Overall Experience

My mother-in-law is very well cared for by the brilliant staff team, especially the Team Leader who has been very supportive to me and my late wife. My mother-in-law is safe and secure that's all anyone would wish for when having to put loved ones into care. I try and visit her as often as I can, since moving away from West Sussex this Aug to Wiltshire. My most recent visit was on Wednesday 6th November, she was pleased to see me and quite happy in her own little world. A trip to Hotham Park for tea and cake a belated birthday treat. The staff are always on hand to offer support when leaving mum, as she gets upset when I go. I rate the care and support as above and beyond and know I can trust she is in the safest place.

I would like to just mention that this is not a negative more of an observation. I noticed at the bottom of my mother-in-law's wardrobe lots of her clothes had fallen down and it was hard to find a pair of shoes or boots to go out in.

Reply from Marian Drake, Home Manager at Elizabeth House

Thank you for leaving us this really kind review about the care of your Mother-in-law. It really means a lot to us and the team will be thrilled to read it. We are so pleased that she is enjoying our activities and trips out, it is great to see.

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Review from Dean H (Son of Resident) published on 21 November 2024 Submitted via Website
Overall Experience

My mum is looked after by the amazing staff at Elizabeth House. My mum has never been happier and the overall experience so far is positive in helping with her dementia. Her room is a good size with en suite facilities hat ensure that my mum has full privacy and the staff give the upmost respect to my mum.

Reply from Marian Drake, Home Manager at Elizabeth House

Thank you for leaving us this really kind review about the care of your Mum. It really means a lot to us and the team will be thrilled to read it.

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Review from Wendy T (Daughter of Resident) published on 21 November 2024 Submitted via Website
Overall Experience

My Mum has been in Elizabeth House for just over a year now and I cannot thank the staff enough for the care they take of her. She is always happy and makes jokes with them and I know that they enjoy looking after her. Not only that, my 93-year-old dad pays regular weekly visits and they look after him whilst he is there as well. I would highly recommend Elizabeth House.

Reply from Marian Drake, Home Manager at Elizabeth House

Thank you for leaving us this really kind review about the care of your Mum. It really means a lot to us to hear that she is happy and the team will be thrilled to read it.

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Review from S H (Daughter of Resident) published on 7 November 2024 Submitted via Website
Overall Experience
Mum has been a resident at Elizabeth House for a full year now. She has settled well. The staff have always encouraged her to join in activities which she thoroughly enjoys, especially the music entertainment. It is also very welcoming to receive photos via the app. We also send photos for the gazette which mum receives.

Dad visits each week, and the staff always make him welcome. He is always treated to a nice coffee and a piece of homemade cake or biscuits.

Reply from Marian Drake, Home Manager at Elizabeth House

Thank you for taking the time to leave us a review, we really appreciate it and the team will be delighted to read it.

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Review from L A (Niece of Resident) published on 9 August 2024 Submitted via Postal Card
Overall Experience

When visiting this place the staff are very friendly and helpful. My aunt is being so well looked after which is so reassuring as we live a long way away (160 miles away) so visiting is only occasionally. My aunt has dementia but since being in this home her confidence has improved dramatically and seeing her as happy as she is is wonderful - priceless. Thank you to everyone you are amazing people.

Reply from Marian Drake, Home Manager at Elizabeth House

Thank you for leaving us this lovely review, we are so delighted that your aunty is happy here with us at Elizabeth House.

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Review from C M (Sister of Resident) published on 1 August 2024 Submitted via Postal Card
Overall Experience

Such a welcoming place. The staff are always kind and caring. I am kept up to date about my brother's care always. Nothing is too much trouble.

Reply from Marian Drake, Home Manager at Elizabeth House

Thank you for the taking the time to leave us these kind words, the team will be delighted.

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Review from Louise J (Great-Niece of Resident) published on 31 July 2024 Submitted via Website
Overall Experience

My great uncle is a resident, he is well cared for at Elizabeth House. The staff are very caring and engage with all the residents. I always feel welcome and get a report on how my great uncle is doing and what activities he has been doing. He is very happy here and very well cared for.

Reply from Marian Drake, Home Manager at Elizabeth House

Thank you for this very kind review. We are so pleased that your Uncle is happy here and enjoying the activities.

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Review from A N (Daughter of Resident) published on 1 May 2024 Submitted via Postal Card
Overall Experience

Our mum has been a resident at Elizabeth House for over 7 years. The staff are very kind and caring and very professional. We have nothing but praise for them all they are amazing. We know that mum is well cared for, is kept safe, and is very happy and settled. The home itself is very modern, spacious, and airy and always kept spotlessly clean. There are various activities that residents can join in with outings on the minibus. I will continue to recommend his home to everyone.

Reply from Marian Drake, Home Manager at Elizabeth House

Thank you so much for leaving us a review about the care of your mother, the team will be touched to read this.

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Review from Karen D (Daughter of Resident) published on 10 April 2024 Submitted via Postal Card
Overall Experience

Mum has been a resident for seven and a half years now, and during that time, I have never had anything but praise for the staff of the home. The residents are treated with respect and dignity, and nothing is too much trouble. I would not want my mum anywhere else; she is very happy and content there. It is very modern, clean and welcoming, and there are always activities and singers for the residents to enjoy. Fab Place.

Reply from Marian Drake, Home Manager at Elizabeth House

This is such a lovely review to read, thank you. Your kind comments about the care of your mum will be passed on to the rest of the team.

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Review from S L (Wife of Resident) published on 4 March 2024 Submitted via Postal Card
Overall Experience

I am extremely pleased with the care my husband is receiving in the care home. All the staff are amazing and look after him so well. He is very happy in there which is a comfort to me as I found it hard putting him in a care home. The staff are so kind, caring and patient. I would have no hesitation in recommending it to anyone.

Reply from Marian Drake, Home Manager at Elizabeth House

This is such a lovely review to read, thank you. Your kind words will be passed on to the rest of the team and If you have any questions at all please don't hesitate to ask.

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Review from Carol A (Sister of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience
My elder brother was referred to Elizabeth House last year - 2022. Initially, he was tense and upset.

Yesterday was his birthday and my sister and myself took him out for lunch, etc. He was interacting with all the staff in a positive way and it was noticeable he felt comfortable with them. Always offering helpful ideas (one member of staff particularly). We feel very pleased.

Reply from Marian Drake, Home Manager at Elizabeth House

Thank you for taking the time to leave us this lovely review. We are pleased that your brother feels comfortable here with us and we hope he enjoyed his birthday.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 May 2018
Overall
Good
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Please contact us for latest vacancies.

News (0) & Events (0)

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Meet the Team (2)

Marian Drake
Marian DrakeJob Title:Service ManagerJoined: 2008

Marian has worked in care for over 36 years initially in the London boroughs, where her knowledge grew and matured around the delivery of care for older people.

In 2008, Marian began her career with Shaw Healthcare, taking on the post of Home Manager at The Martlets in East Preston. Marian stayed there for 5 years where she brought together a great team delivering the care you would want for your own Mum.

Marian has always been passionate about dementia care so when Elizabeth House was advertising for a manager, it seemed to her the perfect place. In 2014, Marian took on the post of Home Manager at Elizabeth House. Over the past years, Marian has made several positive changes to the environment in the home, enhancing and enriching the resident's lives.

When not at work, Marian enjoys spending time with her husband, meeting up with her children, grandchildren and most recently welcoming her third great-grandchild along with walking her new pup Kokomo, a little bit of gardening time is also enjoyed.

Clare Harris
Clare HarrisJob Title:Deputy ManagerJoined: 2020

Clare joined Elizabeth House, Bognor Regis in April 2020 as Deputy Manager. Clare’s passion is in dementia care because making a difference to the service users is paramount in ensuring their mental and emotional wellness needs are met to enjoy a good quality of life.

Clare enjoys sharing her knowledge in care, with younger members of staff, supporting their progression and passion in care.

Clare arrives at work each day with very much a can-do-approach. She enjoys speaking with health professionals and families, the residents in the home remain her focus.

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