
Both my husband and I think that, if he has to be in a care home, he could do no better.H R(Wife of Resident/Service User)

Thank you for your cheerful kindness and care.Paul H(Son-in-law of Resident/Service User)

I would be happy to know that this place is available for myself if/when I need the appropriate careFred A(Friend of Resident/Service User)

Both my husband and I think that, if he has to be in a care home, he could do no better.H R(Wife of Resident/Service User)

Thank you for your cheerful kindness and care.Paul H(Son-in-law of Resident/Service User)

I would be happy to know that this place is available for myself if/when I need the appropriate careFred A(Friend of Resident/Service User)

Elizabeth House Care Home has sixty en-suite bedrooms and spacious living areas, accepting admissions for long-term residential and dementia care, sensory impairments and short-term respite packages.
The facility was purposely-designed to enable for the efficient practice of advanced care, together with enabling service users to enjoy a relaxed and homely feel in pleasant surroundings and comfortable furnishings.
Shaw Healthcare have an expanding portfolio of care homes and are well respected amongst UK health industry professionals for the expertise they provide.
Care Provided by Elizabeth House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Elizabeth House for full pricing details and T&Cs.
Contact Elizabeth House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Marian Drake (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Elizabeth House Reviews (101)
Elizabeth House has a Review Score of 9.9 (9.903) out of 10, based on 34 reviews in the last 2 years.
Over all time Elizabeth House has 101 reviews.
Lovely home, the care staff are so helpful and friendly and the office staff are very efficient with fast responses to email queries. Building is light and airy and spacious and always spotlessly clean.
The staff keep me updated with any changes in my uncle's care.
He likes to speak to me on the phone which they let him do whenever he wishes to. All welcoming.
My nan has been at Elizabeth House for over a year now and the staff are very friendly and nan is always happy when I come to see her. I love the app as I get updates on how nan is doing it is sure a nice place. It's a 10 out of 10 for me.
Thank you for leaving us these kind words about the care of your nan. Your lovely review will be passed onto the rest of the team.
The place is light and airy with pleasant communal areas. The staff have all been friendly and welcoming.
Thanks for leaving us this lovely review, we really appreciate it.
The app and magazine is fantastic, not only for my mother to be able to see our news, but as a family we can catch up with each other's news! Also, helps us know what activities are taking place. It would be nice to have a 'sing-a-long' as an alternative to a singer that they just listen to. My mother loves singing and would join in, but finds sitting and listening to a singer too noisy.
Thank you for taking the time to leave us this review, the team will be delighted to read it. It is a pleasure to be able to make your mother happy, and is great to hear that she is enjoying our various activities.
My mother has been a resident at Elizabeth House since last May and has settled in extremely well, no longer saying she is lonely (which she did before residing here). There are many activities she can participate in, including using her creative skills in arts and crafts. The staff are always kind and welcoming and I feel my mother has choices to still feel independent alongside reassurance that her needs are met.
Thank you for leaving us this kind review about the care of your mother, we really appreciate it. It is great to hear that she is enjoying the activities, we are one big family here at Elizabeth House.
I am very pleased with the care my dad is receiving at Elizabeth House in Bognor. both the team leaders always ring me and keep me informed whenever there is a decision or change in my dad. I have always found the staff very helpful and informative and always willing to provide me with answers to any questions.
I really appreciate the hard work and dedication from the staff, I am always made to feel welcome and have an input into my dad's care.
Thank you for leaving us this really kind review about the care of your Dad. It really means a lot to us and the team will be thrilled to read it.
My mum has been a resident at Elizabeth House for almost a year and we couldn't have chosen a better place for her. She has dementia but it hasn't deteriorated much since she moved there. The staff are all extremely kind and caring and she gets so much mental stimulation that I believe this has really helped her. She has a lovely room which is always clean and tidy. They keep me informed in a timely manner of any changes to Mum's health or medication and are always happy to help with anything that she needs. Everybody at Elizabeth House seems genuinely caring and compassionate and it always has such a lovely atmosphere.
Thank you for leaving us this really kind review about the care of your Mum. It really means a lot to us and the team will be thrilled to read it.
A very friendly environment. Staff are welcoming to visitors and are there to answer any queries or worries always keep me informed of any incidents even minor ones. I noticed they encourage the residents to join in the activities they offer or coffee mornings etc. Elizabeth House is very homely and safe, residents seem to be looked after sometimes on a one-to-one basis. All the staff seem to me as very caring and understanding.
Thank you for leaving us this really kind review about the care of your family member. It really means a lot to us and the team will be thrilled to read it.
My mother-in-law is very well cared for by the brilliant staff team, especially the Team Leader who has been very supportive to me and my late wife. My mother-in-law is safe and secure that's all anyone would wish for when having to put loved ones into care. I try and visit her as often as I can, since moving away from West Sussex this Aug to Wiltshire. My most recent visit was on Wednesday 6th November, she was pleased to see me and quite happy in her own little world. A trip to Hotham Park for tea and cake a belated birthday treat. The staff are always on hand to offer support when leaving mum, as she gets upset when I go. I rate the care and support as above and beyond and know I can trust she is in the safest place.
I would like to just mention that this is not a negative more of an observation. I noticed at the bottom of my mother-in-law's wardrobe lots of her clothes had fallen down and it was hard to find a pair of shoes or boots to go out in.
Thank you for leaving us this really kind review about the care of your Mother-in-law. It really means a lot to us and the team will be thrilled to read it. We are so pleased that she is enjoying our activities and trips out, it is great to see.
My mum is looked after by the amazing staff at Elizabeth House. My mum has never been happier and the overall experience so far is positive in helping with her dementia. Her room is a good size with en suite facilities hat ensure that my mum has full privacy and the staff give the upmost respect to my mum.
Thank you for leaving us this really kind review about the care of your Mum. It really means a lot to us and the team will be thrilled to read it.
My Mum has been in Elizabeth House for just over a year now and I cannot thank the staff enough for the care they take of her. She is always happy and makes jokes with them and I know that they enjoy looking after her. Not only that, my 93-year-old dad pays regular weekly visits and they look after him whilst he is there as well. I would highly recommend Elizabeth House.
Thank you for leaving us this really kind review about the care of your Mum. It really means a lot to us to hear that she is happy and the team will be thrilled to read it.
Dad visits each week, and the staff always make him welcome. He is always treated to a nice coffee and a piece of homemade cake or biscuits.
Thank you for taking the time to leave us a review, we really appreciate it and the team will be delighted to read it.
When visiting this place the staff are very friendly and helpful. My aunt is being so well looked after which is so reassuring as we live a long way away (160 miles away) so visiting is only occasionally. My aunt has dementia but since being in this home her confidence has improved dramatically and seeing her as happy as she is is wonderful - priceless. Thank you to everyone you are amazing people.
Thank you for leaving us this lovely review, we are so delighted that your aunty is happy here with us at Elizabeth House.
Such a welcoming place. The staff are always kind and caring. I am kept up to date about my brother's care always. Nothing is too much trouble.
Thank you for the taking the time to leave us these kind words, the team will be delighted.
My great uncle is a resident, he is well cared for at Elizabeth House. The staff are very caring and engage with all the residents. I always feel welcome and get a report on how my great uncle is doing and what activities he has been doing. He is very happy here and very well cared for.
Thank you for this very kind review. We are so pleased that your Uncle is happy here and enjoying the activities.
Our mum has been a resident at Elizabeth House for over 7 years. The staff are very kind and caring and very professional. We have nothing but praise for them all they are amazing. We know that mum is well cared for, is kept safe, and is very happy and settled. The home itself is very modern, spacious, and airy and always kept spotlessly clean. There are various activities that residents can join in with outings on the minibus. I will continue to recommend his home to everyone.
Thank you so much for leaving us a review about the care of your mother, the team will be touched to read this.
Mum has been a resident for seven and a half years now, and during that time, I have never had anything but praise for the staff of the home. The residents are treated with respect and dignity, and nothing is too much trouble. I would not want my mum anywhere else; she is very happy and content there. It is very modern, clean and welcoming, and there are always activities and singers for the residents to enjoy. Fab Place.
This is such a lovely review to read, thank you. Your kind comments about the care of your mum will be passed on to the rest of the team.
I am extremely pleased with the care my husband is receiving in the care home. All the staff are amazing and look after him so well. He is very happy in there which is a comfort to me as I found it hard putting him in a care home. The staff are so kind, caring and patient. I would have no hesitation in recommending it to anyone.
This is such a lovely review to read, thank you. Your kind words will be passed on to the rest of the team and If you have any questions at all please don't hesitate to ask.
Yesterday was his birthday and my sister and myself took him out for lunch, etc. He was interacting with all the staff in a positive way and it was noticeable he felt comfortable with them. Always offering helpful ideas (one member of staff particularly). We feel very pleased.
Thank you for taking the time to leave us this lovely review. We are pleased that your brother feels comfortable here with us and we hope he enjoyed his birthday.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 May 2018Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Elizabeth House.
There are no upcoming events for Elizabeth House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Elizabeth House.
Accreditations
There are no accreditations posted yet for Elizabeth House.
Meet the Team (2)

Marian has worked in care for over 36 years initially in the London boroughs, where her knowledge grew and matured around the delivery of care for older people.
In 2008, Marian began her career with Shaw Healthcare, taking on the post of Home Manager at The Martlets in East Preston. Marian stayed there for 5 years where she brought together a great team delivering the care you would want for your own Mum.
Marian has always been passionate about dementia care so when Elizabeth House was advertising for a manager, it seemed to her the perfect place. In 2014, Marian took on the post of Home Manager at Elizabeth House. Over the past years, Marian has made several positive changes to the environment in the home, enhancing and enriching the resident's lives.
When not at work, Marian enjoys spending time with her husband, meeting up with her children, grandchildren and most recently welcoming her third great-grandchild along with walking her new pup Kokomo, a little bit of gardening time is also enjoyed.

Clare joined Elizabeth House, Bognor Regis in April 2020 as Deputy Manager. Clare’s passion is in dementia care because making a difference to the service users is paramount in ensuring their mental and emotional wellness needs are met to enjoy a good quality of life.
Clare enjoys sharing her knowledge in care, with younger members of staff, supporting their progression and passion in care.
Clare arrives at work each day with very much a can-do-approach. She enjoys speaking with health professionals and families, the residents in the home remain her focus.
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