Elizabeth House

83 Victoria Drive, Bognor Regis PO21 2TB
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9.9 90 Reviews
  • Elizabeth House, Bognor Regis
Elizabeth House Care Home has sixty en-suite bedrooms and spacious living areas, accepting admissions for long-term residential and dementia care, sensory impairments and short-term respite packages.

The facility was purposely-designed to enable for the efficient practice of advanced care, together with enabling service users to enjoy a relaxed and homely feel in pleasant surroundings and comfortable furnishings.

Shaw Healthcare have an expanding portfolio of care homes and are well respected amongst UK health industry professionals for the expertise they provide.
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Care Provided by Elizabeth House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1379
  • RESPITE Self-Funded Residential Dementia Care: from £1479

These prices are only a guideline, please contact Elizabeth House to find out the exact price for your requirements.

Contact Elizabeth House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Elizabeth House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Marian Drake (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Elizabeth House Reviews (90)

9.9

Elizabeth House has a Review Score of 9.9 (9.910) out of 10, based on 31 reviews in the last 2 years.
Over all time Elizabeth House has 90 reviews.

Overall Experience
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Date Published
  • 90
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Reviewer Connection to Elizabeth House
  • 40
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Total of 90, showing 81-90
Review from C F (Brother of Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother and his partner seem very content. The staff are very friendly and happy to help.
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Review from Christine E (Daughter of Resident) published on 21 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very satisfied with the care my dad is receiving, he seems to have settled well.
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Review from Marie H (Friend of Resident) published on 16 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is not enough a praise I could give for this home.
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Review from Marian S (Sister of Resident) published on 11 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We arrived at lunchtime. The food looked really good and the 3 staff members were attentive the whole time. Lovely cheerful girls.
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Review from Jane P (Niece of Resident) published on 4 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having relations in other care homes I can honestly say Elizabeth House is by far the best I have encountered. A lovely, happy environment, with fantastic, caring and friendly staff. My uncle could not be better cared for.
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Review from L D (Husband of Resident) published on 20 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Elizabeth House is a very clean and spacious home. The environment and layout is the best I have seen. The en-suite rooms are light and airy.
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Review from Gideon B (Grandson of Resident) published on 14 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I visit my nan, she is always happy and seems very comfortable. The staff always give us space and I'm usually greeted with a cup of tea for both of us. She has been a resident for over two years now and I'm glad she is there as I'm away a lot of the time, however, I am comfortable and confident
in Elizabeth House care and I am never worried.
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Review from A F (Daughter of Resident) published on 2 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At 92 years old my mother was unable to remain living independently in her own home. She was becoming increasingly frail with short-term memory loss. Mum was extremely distressed and unhappy at having to leave her own home. The staff at Elizabeth House welcomed her and recognised her need for independence
right from the start. Their ongoing support is sensitive and unobtrusive. Without exception, each staff member has treated mum with dignity, kindness and respect. Their support has extended to our wider family during a difficult and anxious time.
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Review from Adrian G (Son of Resident) published on 15 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was transferred to Elizabeth House in May 2016 as he needed specialist Dementia care. His health was poor, he had irritation, eating issues and was generally lethargic. He is now mobile, gets involved, watches TV and eats at the table. He even makes meal choices. His skin condition is very
much improved he is clearly happy and healthy. The staff are always happy and seem to genuinely care. All the family are delighted with his care. Fantastic.
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Review from T M (Wife of Resident) published on 22 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When you walk into Elizabeth House you can feel the affection. Homely atmosphere. You always get a welcome. My husband is happy at Elizabeth House and well settled. I am happy he is well looked after.
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Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Elizabeth House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.910 for Elizabeth House is calculated as follows: ( (335 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 365 Ratings = 4.91
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elizabeth House is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 May 2018

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Marian

Marian Drake

Job Title: Service Manager Joined: 2008

Marian has worked in care for over 36 years initially in the London boroughs, where her knowledge grew and matured around the delivery of care for older people.


In 2008, Marian began her career with Shaw Healthcare, taking on the post of Home Manager at The Martlets in East Preston. Marian stayed there for 5 years where she brought together a great team delivering the care you would want for your own Mum.


Marian has always been passionate about dementia care so when Elizabeth House was advertising for a manager, it seemed to her the perfect place. In 2014, Marian took on the post of Home Manager at Elizabeth House. Over the past years, Marian has made several positive changes to the environment in the home, enhancing and enriching the resident's lives.


When not at work, Marian enjoys spending time with her husband, meeting up with her children, grandchildren and most recently welcoming her third great-grandchild along with walking her new pup Kokomo, a little bit of gardening time is also enjoyed.

Clare

Clare Harris

Job Title: Deputy Manager Joined: 2020

Clare joined Elizabeth House, Bognor Regis in April 2020 as Deputy Manager. Clare’s passion is in dementia care because making a difference to the service users is paramount in ensuring their mental and emotional wellness needs are met to enjoy a good quality of life.


Clare enjoys sharing her knowledge in care, with younger members of staff, supporting their progression and passion in care.


Clare arrives at work each day with very much a can-do-approach. She enjoys speaking with health professionals and families, the residents in the home remain her focus.

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