Elizabeth House

Mum has been a resident at Elizabeth House for just over two years. It's a lovely bright and airy place with lots to look at. The staff treat Mum with the utmost respect and dignity they really do care. We have got to know several of the staff really well and they feel like family. It's a relief to know Mum is safe, warm, secure and well looked after. Thank you all.

Thank you.

My nan was a resident at Elizabeth House for 11year till she sadly passed away August 2022. The nurses and staff become our extended family over this time and took great time in getting to know us. They also made nans last few weeks full of comfort and love. I am forever grateful for what they did for my nan and us as a family.

I am very happy with Dad's care. All the staff are lovely and so helpful. I could not wish for a better home for my father's last years. He has settled well and tells me he is very well-treated. I am so pleased that he is here. Thanks to everyone that got Dad into this home.

Thank you to all the lovely people who look after our Mum over the past 4 years - she couldn't be in better hands. Thanks for all your hard work. She enjoys many activities, especially the singers!

She is very happy here at Elizabeth House and thinks it's a very nice hotel!

Unrushed, compassionate, caring, thorough, and professional.

For the last year, my mother has been a resident at Elizabeth House. In that time I have found the staff and all-round care exceptional and I have nothing but praise for all nurses and staff involved in my mother's care. I would have no hesitation in recommending Elizabeth House to anyone looking for a home for a relative.

My experience of Eastwood House is an amazing place for my mum to be. The staff are excellent and go above and beyond. The home is spotless and mum always looks clean, her hair brushed etc.

My wife has been a resident for a year at Elizabeth House. She moved in after a five-week stay in hospital due to a broken hip. She was very frightened and quite difficult to give personal care to but the staff were very kind, patient and caring and gave my wife time to adjust to her new surroundings. I cannot speak highly enough of all the staff who have dealt with my wife. They are professional and very compassionate and are well-led. My wife is happy here and responds well to the staff thanks to their care. I have no hesitation in giving this recommendation. The staff care for the residents' loved ones too and I am very grateful to them.

The review covered many aspects of Mum's care and requirements in great detail. I can't fault the member of staff who carried out the review at Elizabeth House, who is excellent. The staff are always friendly and helpful.

My mother was a resident at Elizabeth House for the past three years. The Home was recommended to us by a friend and we are so glad Mum stayed here. The bright, airy, uplifting atmosphere is felt immediately. All the staff are very caring, dedicated, and compassionate. They kept Mum safe and well during Covid and resumed allowing visitors as soon as they possibly could. As a family, we visited regularly and Mum was always dressed smartly and clean. The hairdresser is marvellous and kept Mum's hair looking nice, even when Mum needed some encouragement to have it done. Good communication between staff and family is welcomed and this benefits everyone. They are a good team at Elizabeth House. The care of the residents is paramount. You can see them supporting each other and the atmosphere is always friendly and calm.

Lovely to see that my godmother is in a good and safe environment. The staff are lovely and it smells nice. The room was tidy and very clean. Sadly, aunt barb was a little poorly but as soon as we mentioned it, the nurse went straight in to see to her.

My dad has been a full-time resident at Elizabeth house for the last 2 1/2 years, and previously attended for respite for a number of years. During this time staff, have always been extremely professional and caring during some very difficult times. They supported him when my mum was very ill and when she passed away, and more recently, during the pandemic, they have continued to provide fantastic care for him both physically and emotionally despite some very challenging times. The building has a feeling of space that allows residents to move around more freely than in smaller homes, and my dad is very settled and well cared for.

It was my mum's 90th birthday yesterday, we were allowed to spend 30 minutes with her in the morning, to us as a family it was a milestone and to be honest I was dreading the thought of just 30 minutes with her on this special day, however, from the moment we arrived I could tell they were also treating it as special. We had a lovely 30 mins, shared cake and were able to give her a special gift, we left watching her push a trolley with balloons and laden with family presents and cards. A member of staff kept us supplied with photos and videos of her day which made us feel a part of it. Thank you to Elizabeth House for caring and a very special thank you to this member of staff and another in particular for your continued support and understanding.

We can not thank the staff enough for all they do. They should all get medals for all they do.

My mother has been in this home for two years now. Every time I visit, the staff are friendly. The home is clean. It has a homely, caring atmosphere and it has a fresh odour. There are great activities provided often. Fun banter and conversation between her and the staff occur daily and the home is accommodating of her social life and outings. The friends that visit my Mum echo the exact same sentiments as I. This is an excellent home.

I am impressed with the caring attitude of all staff members, not only towards my relative but towards myself as well. The consideration, professionalism and empathy are beyond my wildest expectations. A great solace to my family. Thank you.

The architecture of the home gives an open feeling to the building. The rooms are kept clean and appropriately furnished. As a relative, I feel well supported by all members of staff.

I have been really happy with my brother's care so far. He is very happy and usually, very well cared for. He is able to make his own choices and move freely around the home and he is well fed and is offered drinks regularly. He has his own room with his belongings displayed, sometimes his belongings go missing which is frustrating as they are always marked with his name.