
Both my husband and I think that, if he has to be in a care home, he could do no better.H R(Wife of Resident/Service User)

Thank you for your cheerful kindness and care.Paul H(Son-in-law of Resident/Service User)

I would be happy to know that this place is available for myself if/when I need the appropriate careFred A(Friend of Resident/Service User)

Both my husband and I think that, if he has to be in a care home, he could do no better.H R(Wife of Resident/Service User)

Thank you for your cheerful kindness and care.Paul H(Son-in-law of Resident/Service User)

I would be happy to know that this place is available for myself if/when I need the appropriate careFred A(Friend of Resident/Service User)

Elizabeth House Care Home has sixty en-suite bedrooms and spacious living areas, accepting admissions for long-term residential and dementia care, sensory impairments and short-term respite packages.
The facility was purposely-designed to enable for the efficient practice of advanced care, together with enabling service users to enjoy a relaxed and homely feel in pleasant surroundings and comfortable furnishings.
Shaw Healthcare have an expanding portfolio of care homes and are well respected amongst UK health industry professionals for the expertise they provide.
Care Provided by Elizabeth House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Elizabeth House for full pricing details and T&Cs.
Contact Elizabeth House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Marian Drake (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Elizabeth House Reviews (101)
Elizabeth House has a Review Score of 9.9 (9.903) out of 10, based on 34 reviews in the last 2 years.
Over all time Elizabeth House has 101 reviews.
Mum has been a resident at Elizabeth House for just over two years. It's a lovely bright and airy place with lots to look at. The staff treat Mum with the utmost respect and dignity they really do care. We have got to know several of the staff really well and they feel like family. It's a relief to know Mum is safe, warm, secure and well looked after. Thank you all.
Thank you for leaving us such kind words. Your review will be passed on to the rest of the wonderful team.
Thank you.
Thank you for taking the time to leave us a review, this is such a lovely one to read. We are delighted to hear that you feel informed and looked after, and that your mother is happy here with us at Elizabeth House. Your kind words will be passed on.
My nan was a resident at Elizabeth House for 11year till she sadly passed away August 2022. The nurses and staff become our extended family over this time and took great time in getting to know us. They also made nans last few weeks full of comfort and love. I am forever grateful for what they did for my nan and us as a family.
I am very happy with Dad's care. All the staff are lovely and so helpful. I could not wish for a better home for my father's last years. He has settled well and tells me he is very well-treated. I am so pleased that he is here. Thanks to everyone that got Dad into this home.
Thank you to all the lovely people who look after our Mum over the past 4 years - she couldn't be in better hands. Thanks for all your hard work. She enjoys many activities, especially the singers!
She is very happy here at Elizabeth House and thinks it's a very nice hotel!
Unrushed, compassionate, caring, thorough, and professional.
For the last year, my mother has been a resident at Elizabeth House. In that time I have found the staff and all-round care exceptional and I have nothing but praise for all nurses and staff involved in my mother's care. I would have no hesitation in recommending Elizabeth House to anyone looking for a home for a relative.
My experience of Eastwood House is an amazing place for my mum to be. The staff are excellent and go above and beyond. The home is spotless and mum always looks clean, her hair brushed etc.
My wife has been a resident for a year at Elizabeth House. She moved in after a five-week stay in hospital due to a broken hip. She was very frightened and quite difficult to give personal care to but the staff were very kind, patient and caring and gave my wife time to adjust to her new surroundings. I cannot speak highly enough of all the staff who have dealt with my wife. They are professional and very compassionate and are well-led. My wife is happy here and responds well to the staff thanks to their care. I have no hesitation in giving this recommendation. The staff care for the residents' loved ones too and I am very grateful to them.
The review covered many aspects of Mum's care and requirements in great detail. I can't fault the member of staff who carried out the review at Elizabeth House, who is excellent. The staff are always friendly and helpful.
My mother was a resident at Elizabeth House for the past three years. The Home was recommended to us by a friend and we are so glad Mum stayed here. The bright, airy, uplifting atmosphere is felt immediately. All the staff are very caring, dedicated, and compassionate. They kept Mum safe and well during Covid and resumed allowing visitors as soon as they possibly could. As a family, we visited regularly and Mum was always dressed smartly and clean. The hairdresser is marvellous and kept Mum's hair looking nice, even when Mum needed some encouragement to have it done. Good communication between staff and family is welcomed and this benefits everyone. They are a good team at Elizabeth House. The care of the residents is paramount. You can see them supporting each other and the atmosphere is always friendly and calm.
Lovely to see that my godmother is in a good and safe environment. The staff are lovely and it smells nice. The room was tidy and very clean. Sadly, aunt barb was a little poorly but as soon as we mentioned it, the nurse went straight in to see to her.
My dad has been a full-time resident at Elizabeth house for the last 2 1/2 years, and previously attended for respite for a number of years. During this time staff, have always been extremely professional and caring during some very difficult times. They supported him when my mum was very ill and when she passed away, and more recently, during the pandemic, they have continued to provide fantastic care for him both physically and emotionally despite some very challenging times. The building has a feeling of space that allows residents to move around more freely than in smaller homes, and my dad is very settled and well cared for.
It was my mum's 90th birthday yesterday, we were allowed to spend 30 minutes with her in the morning, to us as a family it was a milestone and to be honest I was dreading the thought of just 30 minutes with her on this special day, however, from the moment we arrived I could tell they were also treating it as special. We had a lovely 30 mins, shared cake and were able to give her a special gift, we left watching her push a trolley with balloons and laden with family presents and cards. A member of staff kept us supplied with photos and videos of her day which made us feel a part of it. Thank you to Elizabeth House for caring and a very special thank you to this member of staff and another in particular for your continued support and understanding.
We can not thank the staff enough for all they do. They should all get medals for all they do.
My mother has been in this home for two years now. Every time I visit, the staff are friendly. The home is clean. It has a homely, caring atmosphere and it has a fresh odour. There are great activities provided often. Fun banter and conversation between her and the staff occur daily and the home is accommodating of her social life and outings. The friends that visit my Mum echo the exact same sentiments as I. This is an excellent home.
I am impressed with the caring attitude of all staff members, not only towards my relative but towards myself as well. The consideration, professionalism and empathy are beyond my wildest expectations. A great solace to my family. Thank you.
Both my husband and I think that, if he has to be in a care home, he could do no better.
The architecture of the home gives an open feeling to the building. The rooms are kept clean and appropriately furnished. As a relative, I feel well supported by all members of staff.
I have been really happy with my brother's care so far. He is very happy and usually, very well cared for. He is able to make his own choices and move freely around the home and he is well fed and is offered drinks regularly. He has his own room with his belongings displayed, sometimes his belongings go missing which is frustrating as they are always marked with his name.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 May 2018Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Elizabeth House.
There are no upcoming events for Elizabeth House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Elizabeth House.
Accreditations
There are no accreditations posted yet for Elizabeth House.
Meet the Team (2)

Marian has worked in care for over 36 years initially in the London boroughs, where her knowledge grew and matured around the delivery of care for older people.
In 2008, Marian began her career with Shaw Healthcare, taking on the post of Home Manager at The Martlets in East Preston. Marian stayed there for 5 years where she brought together a great team delivering the care you would want for your own Mum.
Marian has always been passionate about dementia care so when Elizabeth House was advertising for a manager, it seemed to her the perfect place. In 2014, Marian took on the post of Home Manager at Elizabeth House. Over the past years, Marian has made several positive changes to the environment in the home, enhancing and enriching the resident's lives.
When not at work, Marian enjoys spending time with her husband, meeting up with her children, grandchildren and most recently welcoming her third great-grandchild along with walking her new pup Kokomo, a little bit of gardening time is also enjoyed.

Clare joined Elizabeth House, Bognor Regis in April 2020 as Deputy Manager. Clare’s passion is in dementia care because making a difference to the service users is paramount in ensuring their mental and emotional wellness needs are met to enjoy a good quality of life.
Clare enjoys sharing her knowledge in care, with younger members of staff, supporting their progression and passion in care.
Clare arrives at work each day with very much a can-do-approach. She enjoys speaking with health professionals and families, the residents in the home remain her focus.
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