Elizabeth House

83 Victoria Drive, Bognor Regis PO21 2TB
Review Us
9.9 90 Reviews
  • Elizabeth House, Bognor Regis
Elizabeth House Care Home has sixty en-suite bedrooms and spacious living areas, accepting admissions for long-term residential and dementia care, sensory impairments and short-term respite packages.

The facility was purposely-designed to enable for the efficient practice of advanced care, together with enabling service users to enjoy a relaxed and homely feel in pleasant surroundings and comfortable furnishings.

Shaw Healthcare have an expanding portfolio of care homes and are well respected amongst UK health industry professionals for the expertise they provide.
Show Elizabeth House on the Map

Care Provided by Elizabeth House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1379
  • RESPITE Self-Funded Residential Dementia Care: from £1479

These prices are only a guideline, please contact Elizabeth House to find out the exact price for your requirements.

Contact Elizabeth House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Elizabeth House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Marian Drake (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Elizabeth House Reviews (90)

9.9

Elizabeth House has a Review Score of 9.9 (9.910) out of 10, based on 31 reviews in the last 2 years.
Over all time Elizabeth House has 90 reviews.

Overall Experience
  • 79
  • 11
  • 0
  • 0
  • 0
Date Published
  • 90
  • 3
  • 22
  • 31
  • 59
Reviewer Connection to Elizabeth House
  • 40
  • 10
  • 8
  • 5
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 90, showing 41-60
Review from K S (Daughter of Resident) published on 25 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Elizabeth House for the past three years. The Home was recommended to us by a friend and we are so glad Mum stayed here. The bright, airy, uplifting atmosphere is felt immediately. All the staff are very caring, dedicated, and compassionate. They kept Mum safe and well during
Covid and resumed allowing visitors as soon as they possibly could. As a family, we visited regularly and Mum was always dressed smartly and clean. The hairdresser is marvellous and kept Mum's hair looking nice, even when Mum needed some encouragement to have it done. Good communication between staff and family is welcomed and this benefits everyone. They are a good team at Elizabeth House. The care of the residents is paramount. You can see them supporting each other and the atmosphere is always friendly and calm.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sheena W (Great-Niece of Resident) published on 1 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely to see that my godmother is in a good and safe environment. The staff are lovely and it smells nice. The room was tidy and very clean. Sadly, aunt barb was a little poorly but as soon as we mentioned it, the nurse went straight in to see to her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jo M (Daughter of Resident) published on 20 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a full-time resident at Elizabeth house for the last 2 1/2 years, and previously attended for respite for a number of years. During this time staff, have always been extremely professional and caring during some very difficult times. They supported him when my mum was very ill and when
she passed away, and more recently, during the pandemic, they have continued to provide fantastic care for him both physically and emotionally despite some very challenging times. The building has a feeling of space that allows residents to move around more freely than in smaller homes, and my dad is very settled and well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue C (Daughter of Resident) published on 31 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
It was my mum's 90th birthday yesterday, we were allowed to spend 30 minutes with her in the morning, to us as a family it was a milestone and to be honest I was dreading the thought of just 30 minutes with her on this special day, however, from the moment we arrived I could tell they were also treating
it as special. We had a lovely 30 mins, shared cake and were able to give her a special gift, we left watching her push a trolley with balloons and laden with family presents and cards. A member of staff kept us supplied with photos and videos of her day which made us feel a part of it. Thank you to Elizabeth House for caring and a very special thank you to this member of staff and another in particular for your continued support and understanding.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jackie M (Daughter of Resident) published on 2 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We as a family have been more then happy with the care given to our mother. Sad to say mum has been a resident for a number of years. We cannot fault the staff or the home for all the care mum has received over the years. I recommend this home all the time to people asking. I would be more then happy
to be a resident if it ever comes to it.
We can not thank the staff enough for all they do. They should all get medals for all they do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E A (Daughter of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in this home for two years now. Every time I visit, the staff are friendly. The home is clean. It has a homely, caring atmosphere and it has a fresh odour. There are great activities provided often. Fun banter and conversation between her and the staff occur daily and the home is
accommodating of her social life and outings. The friends that visit my Mum echo the exact same sentiments as I. This is an excellent home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Glenys G (Wife of Resident) published on 4 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am impressed with the caring attitude of all staff members, not only towards my relative but towards myself as well. The consideration, professionalism and empathy are beyond my wildest expectations. A great solace to my family. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H R (Wife of Resident) published on 22 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Elizabeth House offers an outstanding level of care. The staff are warm, welcoming and willing to be helpful.
Both my husband and I think that, if he has to be in a care home, he could do no better.
The architecture of the home gives an open feeling to the building. The rooms are kept clean and appropriately
furnished. As a relative, I feel well supported by all members of staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary A (Sister of Resident) published on 20 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been really happy with my brother's care so far. He is very happy and usually, very well cared for. He is able to make his own choices and move freely around the home and he is well fed and is offered drinks regularly. He has his own room with his belongings displayed, sometimes his belongings
go missing which is frustrating as they are always marked with his name.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul H (Son-in-law of Resident) published on 4 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home. Welcoming, warm, always a smile for residents and staff.
Dementia is a complex condition and the staff handle the tough challenge that this presents with consistent professionalism and patience which we could never hope to achieve at home.
Thank you for your cheerful kindness
and care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Glenda H (Daughter of Resident) published on 4 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with the overall standard of care provided by Elizabeth House. The staff treat everybody, resident and family alike with courtesy, respect and dignity.
They have an infinite amount of patience doing what much be an extremely difficult job as every residents' needs are different.
I am confident that my dad is in a safe environment and is receiving the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Adrian M (Son of Resident) published on 3 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had been resident here for the past two and a half years until her passing in June. Over this period her dementia became progressively worse, but the team have her love, kindness and care throughout this difficult period. Our unannounced visits were always treated with warmth, and they always
answered, with honesty any questions or queries we had. As a family, we can't thank them enough. Great place and a great team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P H (Wife of Resident) published on 30 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was a resident at Elizabeth House, Bognor Regis, for 4 months until very recently. He was treated with kindness and dignity throughout that time and staff were very attentive and caring. We, as a family, are very grateful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne R (Daughter of Resident) published on 2 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father had vascular dementia and lived in Elizabeth House for a number of years and he was always so well cared for. The staff are extremely caring and my father always looked lovely, clean, shaven, tidy and happy. The home was always immaculate and the food always looked delicious. My dad joined
in activities as and when he felt like it and was supported by lovely staff. Staff decorated a private room for my parents 60th wedding anniversary November 2017, way beyond the call of duty! My father left Elizabeth House in June 2018 to go into a nursing home and sadly died on 11th September, three of the care staff of Elizabeth House travelled to Worthing from Bognor Regis on their day off to attend my fathers funeral. They wanted to come and say a final goodbye to our dad. Our family were overwhelmed with their kindness and its a clear sign of how well liked, looked after and cared for our father was in this amazing home. Thank you Elizabeth House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chris S (Brother of Resident) published on 3 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Elizabeth House is a lovely bright and airy home. Staff have all been extremely friendly and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D L (Daughter of Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is very settled when he comes here.
My mum is very happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gwyn R (Friend of Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean, tidy home with residents being very well looked after and attended to.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julia F (Niece of Resident) published on 28 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We fell so lucky my uncle has come to live in Elizabeth House, the staff are so friendly, we feel part of the large family when we come to visit. Mostly my uncle us happy there which is the main thing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D W (Relative of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and commitment of the clients in this home is second to none, with great compassion and utmost thought for the client and also the way the home is kept impeccable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine C (Daughter of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Elizabeth House is an amazing place, it's kept spotlessly clean and the residents are always clean and tidy, the food always looks and smells lovely. My mum spent 4 years at Elizabeth House until she passed away on 12th March 2018. The care and love she received were just amazing the staff gave her
and us 110% care, kindness and support and she was treated with dignity and love at a very difficult time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Elizabeth House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.910 for Elizabeth House is calculated as follows: ( (335 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 365 Ratings = 4.91
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elizabeth House is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 May 2018

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (2)

Marian

Marian Drake

Job Title: Service Manager Joined: 2008

Marian has worked in care for over 36 years initially in the London boroughs, where her knowledge grew and matured around the delivery of care for older people.


In 2008, Marian began her career with Shaw Healthcare, taking on the post of Home Manager at The Martlets in East Preston. Marian stayed there for 5 years where she brought together a great team delivering the care you would want for your own Mum.


Marian has always been passionate about dementia care so when Elizabeth House was advertising for a manager, it seemed to her the perfect place. In 2014, Marian took on the post of Home Manager at Elizabeth House. Over the past years, Marian has made several positive changes to the environment in the home, enhancing and enriching the resident's lives.


When not at work, Marian enjoys spending time with her husband, meeting up with her children, grandchildren and most recently welcoming her third great-grandchild along with walking her new pup Kokomo, a little bit of gardening time is also enjoyed.

Clare

Clare Harris

Job Title: Deputy Manager Joined: 2020

Clare joined Elizabeth House, Bognor Regis in April 2020 as Deputy Manager. Clare’s passion is in dementia care because making a difference to the service users is paramount in ensuring their mental and emotional wellness needs are met to enjoy a good quality of life.


Clare enjoys sharing her knowledge in care, with younger members of staff, supporting their progression and passion in care.


Clare arrives at work each day with very much a can-do-approach. She enjoys speaking with health professionals and families, the residents in the home remain her focus.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elizabeth House to verify any information. View our terms and conditions. Elizabeth House has an Enhanced Service - more info.