Review from Caroline B (Mother of Resident) published on 7 October 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
My daughter was moved to the home as her last placement was not suitable or safe, she was not in a very good way, this all happened during Covid. The staff have been wonderful taking care of her daily needs whilst getting to know her, encouraging her to eat, drink and make choices and developing her
confidence. She is like a new person now, very happy, eats, drinks goes out, now going to staff for a cuddle or for any needs she may have. The staff also supported us as a family when we had little trust because of what had happened in the past home. The home is small, friendly and inviting, everyone is treated as an individual, rooms are decorated to each individuals choice. We are grateful to all the staff for all the effort they have put into making my daughter feel safe and of value, for giving her a life of choices and fun-filled days. Thank you all at Charmandean Road Care Home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rosario M (Father of Resident) published on 22 January 2020
Submitted via Website • Report
Overall Experience1.0 out of 5
They are not professionals, always changing staff. The residents, lots of times, were left on their own, the staff were always in the garden smoking not looking after the residents. In 17 years they have changed 14 managers - is very badly run. Now a new company has taken over, hope it will get better.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
24 Jun 2022
Overall
Requires improvement
Caring
Good
Effective
Requires improvement
Responsive
Good
Safe
Requires improvement
Well-led
Requires improvement
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Report
What types of Care is Charmanden Road registered for?
Learning Disability / Autism, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Charmanden Road have?
There are 8 Single Rooms.
What are the Facilities & Services at Charmanden Road?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access & Gardens are some of the Facilities & Services.
How far is Charmanden Road to the centre of Worthing?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Charmanden Road to verify any information. View our terms and conditions. Charmanden Road has an Basic Service - more info.