Gratwick House

It is a super well run home with lovely caring Staff.

Very wll kept home, with amazing careers & management team. Would highly recommend.

Making the decision to move care homes is never easy, but the amazing team at Gratwick House has given our family total peace of mind. The staff welcomed my mum with open arms and have created an environment where she feels safe, valued, and incredibly comfortable. The biggest change has been seeing how happy and stimulated she is on a daily basis. The level of care and interaction here is fantastic, and I am so grateful to everyone who goes above and beyond to make this truly feel like home for her.

We were dreading the day Mum had to live in a care home. However, Gratwick House has allayed all our fears. It is a fairly small facility but all the better for that. When we visit we are treated like 'family' and always offered refreshments. Mum took a while to settle but the staff have all been superb. They are caring and kind to Mum and always communicate with us when required. We know Mum is in safe and caring hands. She loves the food! Thank you all.

As friends we visit, just dropping in and we always find everyone very happy, well cared for and treated as individuals. Also appreciate the age appropriate music! The home is a home and our friend frequently says how happy he is to live here.

Need awareness and appropriate response is of a high order. Cleanliness and lack of unwelcome aromas are a constant. Visitors, both expected and unexpected are welcomed and always offered refreshments. All in all, a caring, well-managed care home.

I moved my mum from another care home in May. I could not believe the difference in her in such a short time. The manager went through her care plan, her needs, likes and dislikes in such detail. I have never been shown the gateway before so it was a pleasure to see what Mum had been doing. I cannot praise this home enough. All the staff are so engaging when you visit, also was shocked to see Mum walking on a frame when previously told she was unable to do so at the last home.

Management was swift and proactive in response to the pandemic. 14-months on, and now able to visit my mother again, their procedures regarding safety are second to none. Despite my mother great age and deteriorating medical condition, she looks well cared for, and the staff have been instrumental in reminding her who I am. I wouldn't;t have her anywhere else.

Gratwick House looked after my grandmother. My grandmother absolutely loved her time at Gratwick and felt very much at home. The staff were fantastic at what they do and very attentive to all of my grandmother's needs. There was always this aura of a happy/fun/loving atmosphere about the place - staff smiling, residents smiling - it really did feel like a “home”. I would often visit my grandmother at Gratwick in their beautiful garden and the staff would bring us both a cup of tea and biscuit. I would then take my grandmother for walks along the seaside in her wheelchair. The seaside is only a 2-minute walk from Gratwick, so it’s a fabulous location. Sadly, my grandmother passed away in the home. The thing that will always stay in my heart is that certain members of staff, who were not on duty that evening, came in to pay their respects to my grandmother moments after her passing. Gratwick House will always hold a special place in my heart.

Myself, my sister and most importantly my Mum could have asked for nothing more, you guys and girls are the real heroes, thank you.