Gratwick House

55 Norfolk Road, Littlehampton BN17 5HE
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7.8 6 Reviews
  • Gratwick House, Littlehampton

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £800 – £1200
  • Self-Funded Residential Dementia Care: £800 – £1200
  • RESPITE Self-Funded Residential Care: £800 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £800 – £1200

Dependent on room type and needs. The prices indicated are only a guide and subject to a pre-admission assessment.

These prices are only a guideline, please contact Gratwick House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Lorraine Barclay

Person in charge

  • Lorraine Barclay (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (20)
  • Single Rooms with ensuite Wet Room (20)

Visiting

  • Completely unrestricted, pop in for a coffee when ever you like or call ahead to order a meal to share with your loved one.

Parking

  • Onsite parking available.

7.8

Gratwick House has a Review Score of 7.8 (7.750) out of 10, based on 1 reviews in the last 2 years. Over all time Gratwick House has 6 reviews.

Overall Experience

  • 6
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Date Published

6
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5
Overall Experience  Overall Experience 5.0 out of 5

As friends we visit, just dropping in and we always find everyone very happy, well cared for and treated as individuals. Also appreciate the age appropriate music! The home is a home and our friend frequently says how happy he is to live here.

Reply from Lorraine Barclay, Manager at Gratwick House

Thank you so much for your kind review, i will share this with the ream. kindest regards, Manager/Owner

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Overall Experience  Overall Experience 5.0 out of 5

Need awareness and appropriate response is of a high order. Cleanliness and lack of unwelcome aromas are a constant. Visitors, both expected and unexpected are welcomed and always offered refreshments. All in all, a caring, well-managed care home.

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Overall Experience  Overall Experience 5.0 out of 5

I moved my mum from another care home in May. I could not believe the difference in her in such a short time. The manager went through her care plan, her needs, likes and dislikes in such detail. I have never been shown the gateway before so it was a pleasure to see what Mum had been doing. I cannot
praise this home enough. All the staff are so engaging when you visit, also was shocked to see Mum walking on a frame when previously told she was unable to do so at the last home.

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Overall Experience  Overall Experience 5.0 out of 5

Management was swift and proactive in response to the pandemic. 14-months on, and now able to visit my mother again, their procedures regarding safety are second to none. Despite my mother great age and deteriorating medical condition, she looks well cared for, and the staff have been instrumental in
reminding her who I am. I wouldn't;t have her anywhere else.

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Overall Experience  Overall Experience 5.0 out of 5

Gratwick House looked after my grandmother. My grandmother absolutely loved her time at Gratwick and felt very much at home. The staff were fantastic at what they do and very attentive to all of my grandmother's needs. There was always this aura of a happy/fun/loving atmosphere about the place - staff
smiling, residents smiling - it really did feel like a “home”. I would often visit my grandmother at Gratwick in their beautiful garden and the staff would bring us both a cup of tea and biscuit. I would then take my grandmother for walks along the seaside in her wheelchair. The seaside is only a 2-minute walk from Gratwick, so it’s a fabulous location. Sadly, my grandmother passed away in the home. The thing that will always stay in my heart is that certain members of staff, who were not on duty that evening, came in to pay their respects to my grandmother moments after her passing. Gratwick House will always hold a special place in my heart.

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Overall Experience  Overall Experience 5.0 out of 5

Sadly my Mum passed peacefully today and I would like to take this opportunity to give my heartfelt thanks and love to all the staff at Gratwick, all the nurses, the management team, the doctors, the carers, the cooks, the washer-uppers for all their care and love whilst looking after Mum.
Myself,
my sister and most importantly my Mum could have asked for nothing more, you guys and girls are the real heroes, thank you.

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Current Review Score: 7.8 (7.750)

Overview of Review Score

The Review Score of 7.8 (7.750) out of 10 for Gratwick House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.500 for Gratwick House is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) ) ÷ 12 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.25 Points relating to the number of positive Reviews for Gratwick House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 1 Positive Reviews ÷ 4 = 0.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Gratwick House

What types of Care is Gratwick House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Gratwick House have?

There are 20 Single Rooms.

What are the Facilities & Services at Gratwick House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Gratwick House to the centre of Littlehampton?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gratwick House to verify any information. View our terms and conditions. Gratwick House has an Basic Service - more info.