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Green Willow Residential Home

21/23 Vicarage Lane, East Preston, Littlehampton, West Sussex BN16 2SP
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The staff are well-trained, professional, with knowledge, skills and experience.H K(Daughter of Resident/Service User)
Green Willow Residential Home, Littlehampton
If only all homes for the elderly could be run so well. The staff are so caringBecky B(Daughter of Resident/Service User)
Green Willow Residential Home, Littlehampton
My Mum and Dad are residents at Green Willow and they are really happy thereKevin B(Son of Resident/Service User)
Green Willow Residential Home, Littlehampton

Green Willow Residential Home is set in a wonderful landscaped garden not far from East Preston village and close to the sea.

The home was opened in 1985 and prides itself on its high standard of care service within a homely environment.

Carers are respectful of residents from all backgrounds and cultures, care is personalised to the needs of each individual.

All 29 bedrooms at Green Willow have en suites...  

Care Provided by Green Willow Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,500 - £2,000£1,500 - £2,000
Residential Dementia Care£1,500 - £2,000£1,500 - £2,000

Fee rate varies according to the Resident’s needs as well as the room type, size and facilities.

Contact Green Willow Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Amy Lee (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2008
  • Number of floors: 1

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (1)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Happy to have visitors at any time.

Green Willow Residential Home Reviews (85)

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9.8

Green Willow Residential Home has a Review Score of 9.8 (9.842) out of 10, based on 18 reviews in the last 2 years. Over all time Green Willow Residential Home has 85 reviews.

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Showing 85 reviews matching selected criteria
Review from Elaine S (Daughter of Resident) published on 30 December 2015 Submitted via Postal Card
Overall Experience

I have no hesitation in recommending this gem of a residential care home where my father lives. The staff are kind, compassionate and highly competent. Green Willow is a delightful place in which to live, with lovely gardens, plenty of activities to engage with, if wished and it is where my father is very happy. From living a relatively independent life there, my father has now to rely on an intense level of care and this is done not only with high efficiency, but with dignity and empathy. I cannot praise everyone there highly enough.

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Review from G A (Resident / Service User) published on 28 December 2015 Submitted via Postal Card
Overall Experience

Very very good - no complaints with the staff. We are treated as an individual. I recommend anyone to come and live here, you will be happy and cared for. I could not speak highly enough about Green Willow.

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Review from Trevor (Son of Resident) published on 9 December 2015 Submitted via Postal Card
Overall Experience

My experience of Green Willow Residential Home is what an amazing, caring, place to be a resident. Nothing is too much trouble for the staff. She regularly gets lots of visitors especially the staff. Always making sure all her needs are taken care of. My mother always looks immaculate and her room is always beautifully clean. Even the food is of a very high quality giving them a choice if they don't like something. We can't recommend this home high enough.

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Review from Yvonee M (Daughter of Resident) published on 9 December 2015 Submitted via Postal Card
Overall Experience

An amazing care home. My mother and all the other residents are cared for in a friendly yet professional manner. No matter when you visit the home and my mother are immaculate, clean clothes and (always hers) clean room not smell at all. Warm, bright and welcoming. Choice of food always freshly cooed. Visitors warmly welcomed.

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Review from Susan G (Resident / Service User) published on 10 November 2015 Submitted via Postal Card
Overall Experience

Staff were always attentive and very caring. Always time for a chat. Attentive to my needs especially the kitchen staff and my food.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 10 August 2026

We currently have a beautiful bedroom with en-suite facilities available at Green Willow. Located on the ground floor with patio doors leading the garden. Large, airy bedrooms (one double occupancy) with a view overlooking the garden are available on the upper floor which is accessed by a lift. Please give us a call to discuss availability and a viewing. Waiting list is available.

News (35) & Events (0)

News
  • 07 Jul 2026

    Wimbledon is one of those great British traditions that brings people together, and this summer Green Willow is delighted to be opening its doors to share the occasion with the...

  • 23 Jun 2026

    The FIFA Club World Cup has brought an extra buzz to our homes last week, with residents and teams coming together to enjoy all the excitement the tournament has to...

  • 19 May 2026

    There was music, singing and plenty of smiles at Green Willow recently as residents enjoyed a morning session with Jonathan and his guitar. The relaxed gathering brought everyone together to...

Upcoming Events

There are no upcoming events for Green Willow Residential Home.

Awards / Recognitions (2)

  • 09 Oct 2021Recipient: Kew Care Group
  • 01 Jul 2020Recipient: Kew Care Group

Accreditations

There are no accreditations posted yet for Green Willow Residential Home.

Meet the Team (5)

Josie Dalli
Josie DalliJob Title:Operations Director

I am the Operations Director of Kew Care Group and I support all the residents and the teams of staff at our four homes. I visit the homes regularly to check quality, to offer support and to share new initiatives.

I am a physiotherapist by training and I have always loved working with the elderly. I went back to the NHS after having kids but decided that Care Homes would give me the perfect flexibility and the group started in 2002. I love my job and the ever-evolving challenges that it brings. My husband Dominic works in the City of London and he is also a director of the Care Home business. His skills ensure that the homes run like clockwork and meet all the right budgets.

I also love my family and my children Luke and Grace who are moving into teenage-hood and keeping me on my toes. We also have a dog and a cat. I love walking and working in my garden. We go on holiday to Portugal every year and love travelling further afield when we can.

The best piece of advice that I have ever read is in a quote from Maya Angelou – “People will forget what you said, people will forget what you did, but they will never forget how you made them feel” and I try to remember this at work and at home!

Helen Haughton
Helen HaughtonJob Title:Operations ManagerJoined: 2008

I am Helen Haughton, I support the Homes in the Kew Care Group as Operations Manager.

I started working in health & social care in 2001. When I graduated from Cardiff University with a BA Education, I initially wanted to teach but fell in love with elderly care and joined Kew Care Group in 2008 shortly after the purchase of the Home. I later achieved my Level 5 Diploma in Leadership & Management in 2013.

I was Registered Manager at Cleeve Lodge for 10 years and then handed over the reins to Risa. I left on a high though after achieving an Outstanding rating from CQC!

The best piece of advice that I was once given was to teach and mentor others and they will be the best reflection of you.

Amanda Sloper
Amanda SloperJob Title:Business Operations Manager

I have worked for Kew Care Group for 12 years. In January 2019 I was promoted to Business Operations Manger and now look after the finances in the 4 Homes within the Group. I previously worked at Cleeve Lodge initially as a Administrator, which I loved. I also got involved in the activities for the residents and enjoyed going out on outings with them. I have currently past my NVQ 3 in leadership and management. I enjoy working for Kew Care group as it has a very personal approach to staff and promotes a homely feeling in each of their Homes.

I have been married for 21 years to Gary and have two boys aged 17 and 15 years old. I enjoy family time when not working which consists of holidays, weekends away and spectating both my children playing football. I don’t particularly like football but really enjoy supporting them on the side line even if I do embarrass them sometimes not knowing the rules of the game!!!

Someone asked me, if I had a choice what would I choose in life to be Wealthy, Healthy or Happy. I chose happy because if you are always happy nothing much else matters.

Amy-Louise
Amy-Louise Job Title:Registered ManagerJoined: 2015

Hi, I’m Amy, Manager of Green Willow a small home in West Sussex near the sea! We support residents over 65 with short stays where needed, or if daily support is required and individuals have made the hard decision to stay here permanently. We are very much an extended family to the residents and staff, we share in each other's joys and celebrations and are there through the sadder times. Our annual Jazz In the Garden festival is known widely throughout the community!

I started working at Green Willow in 2015 as a care assistant before taking on the Manager role in 2020. I grew up in a family that worked in health and social care, which supported me in undertaking my Level 5 in leadership and management.

I have two young boys, Theodore & Zachary who are 3 & 1 years old, who regularly visit the home, and join in with the many wonderful activities our home has to offer, I’m passionate about inter-generational activities and love that my children can have a positive impact on those I look after. One of my favourite quotes is “Somewhere inside all of us is the power to change the world” from the BFG - Roald Dahl, often we forget that one small interaction can change the course of someone’s entire day for the better, and is one of the many reasons I started working in care from the age of 17.

Sam
Sam Job Title:Deputy ManagerJoined: 2013

I started at Green Willow as part of the housekeeping, before moving onto the care team and then being promoted to Team Leader focusing on care quality within the home and working my way up to Deputy Manager. I’m a caring person who’s always liked to help others. I love getting to know new things about the residents and learning new things myself. I have a son Aaron whom I’m very proud of I love going to the air arena with him. I previously trained as a hairdresser and still enjoy doing hair occasionally. My favourite quotes are: “If it’s not recorded it didn’t happen” & “There’s no I in team”.

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