Care Provided by Kathleen's Lodge
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kathleen's Lodge for full pricing details and T&Cs.
Contact Kathleen's Lodge to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Kathleens Lodge Rest Home Ltd
- Private Owned
Person in charge
- Crystal Kostel (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (18)
- Couples/Companion Rooms (1)
Parking
- on site or free parking on street
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Kathleen's Lodge Reviews (27)
9.4
Kathleen's Lodge has a Review Score of 9.4 (9.383) out of 10, based on 6 reviews in the last 2 years.
Over all time Kathleen's Lodge has 27 reviews.
Filter Reviews
Overall Experience
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Review from G A (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card•
Overall Experience
My mother has been a resident at Kathleen's Lodge for 3 yars; she initially struggled to live in a community environment but thanks to the understanding shown and gentle guidance given by the carers, she quickly adjusted and is now settled and content. The care home is well managed and a number of staff have worked there for many years making the environment feel settled and homely. It has a relaxed and happy atmosphere where everyone is made to feel welcome. Individual carers are kind and thoughtful and genuinely relate to each resident and to their visitors. Residents are treated with respect and their individual needs are known and supported. Staff are quick to notice a resident's health problems and act on it; there is a strong connection between the care home and the local GP practice. There is a focus on keeping residents active and engaged; the morning activities are varied and themed and there is also regular visiting entertainment. There is good regular communication between the care hoe and relatives who feel included as part of the caring team.
↩Reply from Crystal Kostel, Manager at Kathleen's Lodge
Thankyou so much for your lovely review, Its a pleasure to be caring for your mum
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Review from Tamsin M (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card•
Overall Experience
Kathleen's Lodge is a family for my Mum - staff are lovely and many have been here for years. My mum feels safe and cared for by the staff. The chef always makes special food so she can eat it, fresh tasty and plenty of it. The events and activity programme is great and well run, so many different things. Office staff are helpful, easy to get info & always friendly.
↩Reply from Crystal Kostel, Manager at Kathleen's Lodge
Thankyou so much for your positive feed back and its a pleasure to be a second family to your mum
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Review from Sarah P (Daughter of Resident) published on 16 January 2026 Submitted via Website•
Overall Experience
Kathleen's Lodge and the staff has been a blessing for me and my Mum. The staff are always so friendly and kind and work with me to ensure Mum is having the best possible quality of life In the stage of Alzheimers. They do activities everyday and the food is great. It is a small home with only 20 residents but that way they are getting the best care and it really feels like a community. I am an only child and have gone through the death of my father in 2025 and the support the staff have shown me as well as Mum has been exceptional.
↩Reply from Crystal Kostel, Manager at Kathleen's Lodge
Thankyou so much for taking the time to share your kind wordsWe have a great caring team.
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Review from L H (Daughter of Resident) published on 16 January 2026 Submitted via Website•
Overall Experience
I cannot express enough how grateful I'm am that we found Kathleens Lodge to look after our Mum who is suffering with Dementia.
Her care has been second to none, she is looked after with kindness and dignity.
The home is clean and welcoming, the staff are excellent going above and beyond to make sure the residents are happy, healthy and well kept.
Her care has been second to none, she is looked after with kindness and dignity.
The home is clean and welcoming, the staff are excellent going above and beyond to make sure the residents are happy, healthy and well kept.
There are activities to keep the residents busy and stimulated. All meals are home cooked and plentiful. It is a big relief to myself, my brother and sister to know our Mum is happy and well looked after
↩Reply from Crystal Kostel, Manager at Kathleen's Lodge
Thankyou you so much for taking the time to share your kind words
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Review from M C (Brother of Resident) published on 12 November 2024 Submitted via Website•
Overall Experience
Excellent care, very friendly staff, excellent overall care team, friendly management team, very good daily activities, nice garden, family and open days and activities, well presented off-road garden frontage.
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Review from A F (Daughter of Resident) published on 1 November 2024 Submitted via Website•
Overall Experience
Mum has been a resident at Kathleen's Lodge for a year. She is very well looked after. Staff are at all times compassionate and professional. She is happy and content. The food is always home-cooked and very good.
↩Reply from Crystal Kostel, Manager at Kathleen's Lodge
Thank you for your lovely feedback, this will be passed onto the team.
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Review from A T (Friend of Resident) published on 11 June 2024 Submitted via Website•
Overall Experience
Always very welcoming when I visit my friend. Carers treat residents with great respect and care. Very clean and decorated nicely, the whole place is bright and airy. Feels peaceful and homely there and my friend seems happy. I normally visit in the mornings and there always seems to be activities on and a wide range of gentle inclusive activities or quizzes. Residents always look nicely dressed and cozy. Look forward to sitting in the garden in the summer with my friend and hope there are some gentle gardening activities in the spring-summer.
↩Reply from Crystal Kostel, Manager at Kathleen's Lodge
Thank you for your lovely feedback. This will be passed on to the Kathleenleens Lodge team.
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Review from Marilyn D (Daughter of Resident) published on 13 March 2024 Submitted via Website•
Overall Experience
The staff at Kathleen’s Lodge are very efficient and caring and the residents are treated with dignity. They put on activities and ensure all are included. In the summer they hold activities like garden parties and help the residents enjoy the outdoor space. The family is happy that Mum is being well looked after.
↩Reply from Crystal Kostel, Manager at Kathleen's Lodge
Thank you for taking the time to review us and for your positive feedback.
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Review from J M (Daughter of Resident) published on 6 March 2024 Submitted via Postal Card•
Overall Experience
All staff go above and beyond to ensure Kathleen's Lodge is a home from home for residents.
↩Reply from Crystal Kostel, Manager at Kathleen's Lodge
Thankyou for taking the time to review us and your positive feed back.
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Review from N W (Son of Resident) published on 1 March 2024 Submitted via Postal Card•
Overall Experience
My mother has been very well cared for at Kathleen's Lodge since she became a resident in March 2023. The staff are unfailingly kind and helpful and there are many and varied activities for residents. The garden would benefit from more planting providing residents with more opportunity to participate in gardening. It would also create a more interesting and stimulating space.
↩Reply from Crystal Kostel, Manager at Kathleen's Lodge
Thank you for taking your time out to give us your feedback.
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Review from Gillian G (Daughter of Resident) published on 1 March 2024 Submitted via Postal Card•
Overall Experience
Everything about Kathleen's Lodge is excellent. All the staff are friendly, caring and cannot do enough to assist my dad or me when visiting. I am kept up to date with any medical issues and always informed of any issues my dad has had. All staff are willing to 'muck in' and help each other in any way possible. It's a pleasure to know my dad is happy in Kathleen's Lodge.
↩Reply from Crystal Kostel, Manager at Kathleen's Lodge
Thank you so much for your kind words and taking time out to give feedback.
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Review from Pamela M (Daughter-in-law of Resident) published on 8 June 2023 Submitted via Postal Card•
Overall Experience
All the staff are lovey and so welcoming to you. Always happy to make you drink. The staff are always dressed smartly.
They always make extra effort for - Mother's day and other events ie: The king's coronation which was amazing and lovely food.
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Review from Gaye W (Sister of Resident) published on 8 June 2023 Submitted via Postal Card•
Overall Experience
My sister has been at Kathleen's Lodge for almost a year now. As I live in Cornwall now I don't get to see her as often as I would like. So saying whenever I visit she appears to be very happy and contented. The staff go above and beyond with their duty of care and nothing ever appears to be too much trouble. I always leave knowing she is being looked after and cared for.
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Review from Carol F (Friend of Resident) published on 16 May 2023 Submitted via Postal Card•
Overall Experience
I have been visiting a resident at the home since last year.
He is treated with kindness, dignity and respect by all the staff at Kathleen's Lodge. The home feels like a home too, with lovely home-cooked meals,and great activities suited to resident's abilities, needs and enjoyment.
He is treated with kindness, dignity and respect by all the staff at Kathleen's Lodge. The home feels like a home too, with lovely home-cooked meals,and great activities suited to resident's abilities, needs and enjoyment.
Any concerns voiced with staff are always addressed. I would recommend Kathleen's Lodge 100%!
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Review from J B (Daughter of Resident) published on 15 May 2023 Submitted via Postal Card•
Overall Experience
Staff are understanding, kind and helpful. They listen to you and sort out any concerns. Polite, keep you informed and professional at all times. Good communication and clear. Mum's really happy staying here, it puts my mind at ease, they would go above and beyond. Food is amazing, activities are great.
Would 100% recommend. I don't know what I would do without her being here.
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Review from E M (Friend of Resident) published on 10 May 2023 Submitted via Postal Card•
Overall Experience
On visiting my friend in Kathleen's Lodge, I've been delighted to find her so comfortable and settled. The staff are so welcoming and friendly, the atmosphere is so homely and the home-cooked food is very much enjoyed and appreciated by my friend.
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Review from Roger H (Grandson of Resident) published on 10 May 2023 Submitted via Postal Card•
Overall Experience
Kathleen's Lodge is a delightful environment with a fabulous team of management and carers.
The manager and the team are always welcoming and accommodating and nothing ever seems too much. The home is always clean and well-maintained and the surroundings are warm and inviting.
There are always lots of activities for everyone to join in with and the food is exceptional.
The manager and the team are always welcoming and accommodating and nothing ever seems too much. The home is always clean and well-maintained and the surroundings are warm and inviting.
There are always lots of activities for everyone to join in with and the food is exceptional.
We couldn't have chosen a better home for our grandmother!
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Review from Lois P (Daughter of Resident) published on 10 May 2023 Submitted via Postal Card•
Overall Experience
Amazing service. Brilliant activities!
Amazing kindness and compassion!
Constant communication on all matters relating to health, personal needs, finances - everything!
Amazing kindness and compassion!
Constant communication on all matters relating to health, personal needs, finances - everything!
Love all staff. I have booked myself a room for 30 years time!
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Review from Vanessa J (Daughter of Resident) published on 10 May 2023 Submitted via Postal Card•
Overall Experience
My mum has been in Kathleen's Lodge Care Home for eighteen months now. She is very happy here and all the staff are very kind and caring towards her. There are daily activities which Mum joins in with and the food is also excellent. I cannot praise them enough. They always make me feel welcome when I visit.
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Review from N B (Daughter of Resident) published on 27 March 2023 Submitted via Postal Card•
Overall Experience
I always receive a warm welcome from all staff. The home is clean and tidy. My mum is very happy and well looked after. There is a varied timetable of daily activities and the home-cooked food is delicious. As a regular visitor, I feel part of one big family.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 July 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Kathleen's Lodge.
Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Kathleen's Lodge.
Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Kathleen's Lodge
What types of Care is Kathleen's Lodge registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Kathleen's Lodge have?
There are 18 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Kathleen's Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Kathleen's Lodge to the centre of Shoreham-by-Sea?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kathleen's Lodge to verify any information. View our terms and conditions. Kathleen's Lodge has a Basic Service -more info.