Manorfield Residential Home

Clappers Lane, Earnley, Chichester PO20 7JJ
Review Us
9.9 97 Reviews
  • Manorfield Residential Home, Chichester
Manorfield is a charming care home that benefits from an extensive renovation in order to enhance the care delivery and living environment. While offering a depth of care expertise, the residence also offers spacious interiors and en-suite rooms, a conservatory, as well as being located in scenic surroundings.

Manorfield is located in a picturesque part of the Sussex countryside, not far from the 'Witterings' and coastal delights.Residents enjoy Sky television in the lounge and some residents have Sky television in their own rooms.
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Care Provided by Manorfield Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1450
  • Self-Funded Residential Dementia Care: £1250 – £1450
  • RESPITE Self-Funded Residential Care: £1250 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1450

WE OFFER DAY CARE FACILITIES

These prices are only a guideline, please contact Manorfield Residential Home to find out the exact price for your requirements.

Contact Manorfield Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Manorfield Residential Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • CC Care Home Ltd
  • Privately Owned

Person in Charge

  • Karen Stovell (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2003
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (19)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Manorfield Residential Home Reviews (97)

9.9

Manorfield Residential Home has a Review Score of 9.9 (9.944) out of 10, based on 24 reviews in the last 2 years.
Over all time Manorfield Residential Home has 97 reviews.

Overall Experience
  • 88
  • 9
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Date Published
  • 97
  • 10
  • 16
  • 24
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Reviewer Connection to Manorfield Residential Home
  • 35
  • 16
  • 8
  • 6
  • 6
  • 4
  • 4
  • 3
  • 3
  • 2
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  • 2
  • 2
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Total of 97, showing 21-40
Review from S B (Daughter of Resident) published on 19 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always friendly and welcoming to visitors and residents alike, the staff are caring and attentive at all times. Am pleased to have chosen Manorfield for my mother, always a difficult time when leaving your own home to live somewhere else, the move was made as easy as it was possible to be. The accommodation
is light and airy and always clean and everything is on one level, which is really helpful when mobility is an issue. An excellent choice.
Reply from Karen Stovell, Manager at Manorfield Residential HomeThank you for taking the time to review our care home. We are delighted that you are happy with our care and facilities. It is a difficult decision when loved ones leave their own home and I am glad we were able to make the transition as smooth as possible. Your comments are very much appreciated by us all.
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Review from M G (Husband of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Manorfield is not perfect or excellent but it is very, very good!
Reply from Karen Stovell, Manager at Manorfield Residential HomeWe all very much appreciate you taking the time to review our service, thank you.
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Review from S N (Daughter of Resident) published on 2 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mother was very well cared for at Manorfield by all the staff. We are so pleased that we chose this residential home. I looked at many and this was so much nicer in so many ways. The rooms are really spacious and well-appointed, there is a variety of communal areas all different and light and bright.
The managers were so kind and efficient, with excellent communication. They have brilliant working relationships and support from the GP and community and dementia nursing service. Sadly Mother passed away at Manorfield but throughout this time, the care and compassion, dignity and respect afforded her was fantastic. Thank you to all the staff at Manorfield, we could not have chosen better.
Reply from Karen Stovell, Manager at Manorfield Residential HomeThank you so much for taking the time to review Manorfield. We too are so pleased you chose our care home for your lovely mother, whom it was truly an honour to care for. Your comments about our home, our staff and the support team, who help us achieve what we do, are also very much appreciated. Thank you.
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Review from J F (Friend of Resident) published on 22 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am writing this as a visitor to Manorfield Residential Home. Over the years I have visited friends or relations in many homes and lately had cause to go to visit a friend in Manorfield, which is close to where I live. Never in my life have I found such a wonderful caring place - as noted in the excellent
ratings - congratulations!
Reply from Karen Stovell, Manager at Manorfield Residential HomeThank you for taking the time to review Manorfield. It means a lot to us to know that our care makes a difference to those who choose Manorfield as their home. Your comments are very much appreciated and we all thank you.
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Review from H T (Daughter of Resident) published on 28 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum and Dad stayed at Manorfield Residential Home, following a brief stay in hospital, for a period of respite care.
The care they received was wonderful, especially for Dad who has early-stage dementia. The staff could not have done more to make them feel cared for and it was reassuring to the family
to know that they were being so well looked after.
When they need further respite care in the future we will definitely be back in touch.
Reply from Karen Stovell, Manager at Manorfield Residential HomeThank you for taking the time to review our care home. We are delighted with your comments and happy that your parents enjoyed their stay with us. It is heartwarming for us to know that, as a family, you felt reassured that your loved ones were well looked after. Your parents are two lovely people who treated us all with such kindness and we look forward to their next visit.
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Review from Anne B (Respite Resident) published on 6 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Husband and self-entered for 2 weeks of respite care. The home does not have double rooms. As a result, my husband (with dementia) was extremely confused about waking up and insisted he was leaving. (Impossible for family reasons). To alleviate the problem, a larger room was found and two beds were
put in, to act as a joint bedroom. The remaining room was turned into a sitting room. So in effect, we had a suite, although not adjacent, and he then settled down. Occasional nighttime incidents were thus able to be handled by my calling for help for him. I cannot praise the home enough for accommodating us in this way.
Reply from Karen Stovell, Manager at Manorfield Residential HomeThank you for reviewing our care home. I am glad that we were able to accommodate your needs. It was a pleasure to have you and your husband stay with us. We do have a double room which was being used as single occupancy during your stay but maybe next time you holiday with us the double room will be available for you and your husband to enjoy.
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Review from J B (Daughter of Resident) published on 30 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Manorfield at a very stressful, scary and painful time for Mum and me. It was just before Covid vaccinations came in and we had exhausted every way of keeping Mum safe at home. I walked into Manorfield and it was homely, comfy, friendly and, above all, clear that the staff really cared.
I have worked in care myself for 35 years and I knew Mum would be happy. She was. Mum had a stress related condition that cleared up as she was relaxed, enjoying herself and getting good food. I can’t praise the manager and all the team enough for the loving care that they gave Mum. Mum sadly passed away in April, but the team made what would be a difficult time for me so easy. Mum was treated with tremendous dignity. One staff member was brilliant at liaising with Mum’s surgery. What touched me the most at the end was the team all standing as a ‘guard of honour’ by the front door as Mum was taken into the care of the undertakers, I will always be thankful to the team for that memory.
Reply from Karen Stovell, Manager at Manorfield Residential HomeThank you for your lovely review. Your mum was a very special lady with a heart of gold, full of fun with an amazing character that enriched all our lives and kept us smiling with her dancing. We all have many fun, happy memories of Mum. Your support was very much appreciated, it was real teamwork and between us all, Mum was happy and we all adored her.
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Review from Julie E (Granddaughter of Resident) published on 7 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan moved into Manorfield Residential Home 5 weeks ago and I cannot say how lovely the home is. They have not only supported my nan through this very difficult time, but the whole family. My nan is very settled, the staff are wonderful with her and very patient. I could not recommend enough, the
level of care has been very good.
Reply from Karen Stovell, Manager at Manorfield Residential HomeThank you very much for taking the time to review our home. We fully understand how difficult it is for families when making such a decision and aim to reassure all those involved. Your comments are most appreciated, encompassing all aspects of what we here at Manorfield strive to achieve. Thank you.
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Review from Eileen B (Niece of Resident) published on 14 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been in Manorfield Residential Home since last August 2022. She is 96 years old, has survived three very bad chest infections and Covid. This is only due to the wonderful care that she has received from the Manorfield staff. We were lucky enough to celebrate her 96th birthday with a family
party there which was encouraged by the staff.
Wonderful residential home. Cannot praise them enough. Thank you.
Reply from Karen Stovell, Manager at Manorfield Residential HomeThank you for your review of our service. We are delighted that your aunt is happy and you are happy with our care. With your love and support between us, we deliver quality care to your lovely aunt. We all appreciate your comments, thank you very much.
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Review from K B (Daughter-in-law of Resident) published on 1 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manorfield Residential Home is a lovely residential care home in quiet, peaceful surroundings which I would recommend to anyone looking for this type of care. It is clean and well maintained with spacious corridors, and the fact that everything is on one level is a huge benefit. The home is well run,
and the staff are kind, caring and really responsive to individual needs. The team make every effort to treat people as individuals, respect their wishes and adapt the care plans and approach accordingly. There is no 'one size fits all approach', and they try to accommodate requests wherever possible. The transition to care home life can be very challenging, but the staff are very patient and understanding. The senior team are really hands-on and involved with the care of residents and is very approachable and open to discussion about all aspects of care. Visitors are made to feel welcome and that they can see their loved ones at any time. We are all very happy with the level of care provided.
Reply from Karen Stovell, Manager at Manorfield Residential HomeThank you for taking the time to review our care home and care delivered. It is heartwarming to read what you have said, and we are very grateful for your in-depth detail, which helps us understand exactly what is required of us all to ensure that each person feels they have an individual care package that meets their needs. We do pride ourselves on trying to achieve the best results for each Resident and strive to keep that ethos as personalised as possible. Thank you for your lovely comments; they are very much appreciated.
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Review from Tim W (Son of Resident) published on 1 August 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
It is great to know that Mum is being cared for by such an amazing group of people. The staff are always on hand to look after Mum's needs and genuinely care for the residents. Manorfield Residential Home has a warm and friendly feel which is down to the staff. I don’t believe that Mum could be in a
better place and this gives us great peace of mind.
Reply from Karen Stovell, Manager at Manorfield Residential HomeThank you for your review of our service. We are pleased that you are happy with our care, which makes us all happy too.
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Review from Emma K (Daughter of Resident) published on 1 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been staying at Manorfield for a couple of months now. She settled in very quickly. The staff are very friendly and helpful. The room is lovely with a view of the garden and has a nice large bathroom ensuite. It’s perfect for my mum's needs; she is much happier than she was at home. It has
a lovely, calm atmosphere, and the residents have the freedom of choosing what they want to do in regards to staying in their rooms or going to the communal areas. She is very well cared after.
Reply from Karen Stovell, Manager at Manorfield Residential HomeThank you for taking the time to review our care home, and we are really pleased that your Mum is happy and feels relaxed in her new home with her Manorfield family. Being given a choice is a very important factor in everyone's daily lives and gives them a secure feeling of being at home. Your comments are very much appreciated - thank you.
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Review from Vicky G (Daughter of Resident) published on 1 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum’s first experience of Manorfield was a two-week stay for respite. The wonderful, warm, caring staff made Mum so welcome that she stayed! Three months on, Mum is an integral part of the ‘Manorfield’ family.
The welcome extends to all our family/friends and encourages Mum's socialisation by having
lunch or tea together.
We 100% recommend Manorfield.
I trust all staff to care for and treat all the residents with respect and dignity.
Reply from Karen Stovell, Manager at Manorfield Residential HomeBless you, and thank you for your encouraging words, which the staff are delighted about. We do appreciate you taking the time to review our care home; thank you very much, and so glad that Mum is happy.
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Review from A S (Wife of Resident) published on 31 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the start of my husband arriving at Manorfield Residential Home, I have felt a very warm feeling of welcome, support and helpfulness from all of the staff. This has made for as easy a transition as possible, given the circumstances of my husband’s unexpected requirement for 24-hour help from care
staff. Nothing has been too much trouble for the staff to deal with and their communication has been excellent at all times. I cannot think of anywhere better for him to stay.
Reply from Karen Stovell, Manager at Manorfield Residential HomeThank you for your lovely comments, we are delighted that you feel a warm welcome in our care home and that you are happy with our care.
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Review from Louise A (Daughter of Resident) published on 27 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father arrived at Manorfield Residential Home for emergency respite purposes to give my mother a 2 week break. Because the stay was last minute my father had not much time at all to emotionally prepare himself for his stay and he was somewhat distressed about leaving home and going into Manorfields
without my mother staying there too. The staff were simply incredible at helping my father settle and coped superbly well with his initial distress and missing my mother. The stay has turned into a permanent place for my father to live and he is very calm now and feels safe there and finds the staff to be very kind and helpful. He always looks immaculately turned out and is extremely well cared for. The staff communicate very well with us, are on top of all his care needs, and when he needs a dressing (his skin is so thin now it tears easily) they call in the district nurses to manage it. Our family are exceptionally happy that our father is being so well looked after. Thank you all!
Reply from Karen Stovell, Manager at Manorfield Residential HomeYour Father is a delightful man, who is a pleasure to care for and has settled well. Your Mother is a lovely lady and very supportive as are you and your family. Thank you for your lovely comments about our care home, we all really appreciate you taking the time to review our service and our care home.
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Review from Lesley A (Daughter of Resident) published on 26 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very happy here. The staff are so caring and compassionate and have a really good relationship with all family members. It has a lovely atmosphere, always looking bright and welcoming which helps to make it a happy experience.
Reply from Karen Stovell, Manager at Manorfield Residential HomeThank you for taking the time to review our care home. We are delighted that your mum is happy and thank you for the lovely comments which are very much appreciated by us all.
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Review from Martin W (Son of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum didn't want to go to Manorfield but after two weeks in their care, she didn't want to come home. They had the time to give my Mum the attention that I can't. I wish that we could afford to let her stay there full-time as I think she would be far better off.
Reply from Karen Stovell, Manager at Manorfield Residential HomeThank you for your review of Manorfield. We are really pleased that your lovely Mum enjoyed her stay, she is a truly delightful lady and we enjoyed her being with her Manorfield family and look forward to her next holiday in August.
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Review from Justine C (Daughter-in-law of Resident) published on 11 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law was with Manorfield for the last few months of his life, he was treated with such amazing care, compassion and kindness. I literally can’t thank the team at Manorfield enough. Unfortunately, we had bad experiences in other care homes and I am so relieved that we trusted the manager
and another lady with his final few months - you only get one chance to get that right and they went above and beyond. We never once saw him looking less than immaculate which just shows how much effort all the team put into caring for their residents. I work in care homes and so have the experience to be able to judge when a home is a good home Manorfield definitely is a great home which I would recommend to anyone.
Reply from Karen Stovell, Manager at Manorfield Residential HomeThank you for taking the time to review our service. It is heart-warming that you speak so highly of our Care Team and Home. Here at Manorfield, we strive to excel in our field and your kind words reflect that we are achieving the standards we pride ourselves on.
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Review from Yvonne D (Daughter of Resident) published on 3 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident at Manorfield for a little under a year. Lovely, bright room suitable for low vision. Lovely, caring and capable staff. All on the level, so easy for mobility issues. Unquestionably the best place for her.
Reply from Karen Stovell, Manager at Manorfield Residential HomeThank you for taking the time to review our service and for your comments. We are very pleased that you felt it was unquestionably the best place for your mum.
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Review from C M (Son of Resident) published on 24 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A member of my family has been in the home now for about 6 months. I cannot speak highly enough of Manorfield in which she is treated, the care of the staff and management, the meals provided and the setting of the home, together with the upkeep of the grounds. She has been made to feel very welcome,
as have I.
Reply from Karen Stovell, Manager at Manorfield Residential HomeThank you for your lovely review - it is music to our ears that Mum is happy and living in a 'hotel' - wow that is so nice to read and to witness. It is never an easy decision to choose a care home for our loved ones but hopefully, we shall continue to ensure Mum receives five-star service at our 'hotel'. Thank you for your support with your lovely mum's care, it is so much appreciated by us all but especially your mum.
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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Manorfield Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Manorfield Residential Home is calculated as follows: ( (270 Excellents x 5) + (16 Goods x 4) ) ÷ 286 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Manorfield Residential Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 03 Dec 2025

Lovely spacious ground floor en-suite room available, with garden access through own garden door. Please contact us for more information or why not book an appointment to view.

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Awards / Recognitions (1)

Meet the Team (0)

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