Westdene House, Worthing, West Sussex
Westdene House, Worthing, West Sussex
Westdene House, Worthing, West Sussex

Westdene House is under the new management of Aspire Life Care and is a care home that believes in giving its residents control over how they live their lives. Provision is established for many long or short-term needs, making the most of a homely interior and excellent location.

Occupants are able to remain as active and independent as possible while having round-the-clock access to a friendly and professional team.

Care workers are skilled in helping residents make their stay at Westdene a pleasant experience and highly trained in providing care for sensitive needs and conditions such as dementia.

Westdene also provides care for couples, who wish to stay together.

Worthing pier, Marine Gardens, Worthing and Brighton town centres are a short distance away and the home itself has attractive gardens.

Owner: Aspire Life Care Ltd

Person in charge: Mahendra Kuruppuarachchi (Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 14 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 12

Shared Rooms: 1

Rooms with ensuite WC: 13

Weekly Charges Guide: Personal Care Single £600 – £750 (These prices are only a guideline, please contact Westdene House to find out the exact price for your requirements.) (These prices are only a guideline, please contact Westdene House to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Westdene House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Westdene House has a Review Score of 9.5 (9.506)

The Review Score of 9.5 (maximum of 10) for Westdene House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Westdene House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.756 for Westdene House is calculated as follows: ( (93 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 119 Ratings = 4.756

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for Westdene House is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 2.8 positive Reviews (14 registered maximum number of service users ÷ 5). 4 Reviews ÷ 2.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Westdene House?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Westdene House

  • Resident / Service User
    3
  • Son of Resident/Service User
    3
  • Daughter of Resident/Service User
    2
  • Sister of Resident/Service User
    1
  • Volunteer
    1
  • more

I have visited this venue numerous times over the past year and a half, I have always found the staff friendly and helpful. The management are very approachable and often sitting chatting to residents in the lounge. From day one, I was made to feel at home. I know this is the companies ethos "home from home" they do manage this without trying. I have also been to many parties within the home, everyone is made to feel welcome and part of the "family" the staff are friendly offering tea or coffee upon arrival.

How likely would you be to recommend Westdene House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

I was visiting my father in the afternoon and the staff at Westdene were holding a "party" for the residents. The residents had a lovely buffet spread with music and games. The staff adapted the dancing for all the residents so even the people who could not walk was able to join in. I was made to feel welcome and joined in with the dance and games. When I asked what the party was in aid of the staff said "one of the residents fancied a party".

How likely would you be to recommend Westdene House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

The managers were so helpful and proactive in difficult and distressing situations with my mother. They responded professionally to ensure her physical health problems were attended to. They addressed and managed safeguarding issues with openness and professionalism. As a nurse of 16 yrs and a compliance specialist, I cannot fault them and would recommend the home to anyone where loved ones need care.

How likely would you be to recommend Westdene House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Arrived here about June 2014 and Aspire Life Care took over about two years ago. I like the care home, it is clean, warm and does not smell. The carers are nice and chat to me. The owners are here quite a lot and chat with me. Their care for me is very good as I am not as mobile as I used to be. Food is generally tasty and more thank I can eat. I am very happy here but could do with some more organised activities.

How likely would you be to recommend Westdene House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

This home is friendly, comfortable and resident-focused. It is small enough for a very personal approach and large enough to offer a good range of level of support. My brother has settled in following a lengthy stay in hospital. The home deals with a range of care needs and ages.

How likely would you be to recommend Westdene House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Today was my first visit to Westdene. The welcome at the front door was warm and inviting and this was reflected throughout the home. The staff I met were very friendly and all knew my mother in law in detail and could help and advise in response of the various questions we raised.
New dining room furniture and new lounge furniture and the colourful garden all help to create a pleasant atmosphere. However it is the staff who will make the home a happy home and the staff I have met will certainly be capable of doing that.

How likely would you be to recommend Westdene House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I really enjoy my stay at Westdene House. I want to say thank you to all the staff for looking after me. I recommended Westdene House to anyone very highly.

How likely would you be to recommend Westdene House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I enjoyed my stay.

How likely would you be to recommend Westdene House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum was extremely happy at Westdene. It is situated in a lovely position, very convenient for strolling along the seafront in her wheelchair or watching bowls from the cafe in the park nearby. All the staff have a happy and caring attitude towards the residents, nothing is too much trouble. Mum enjoyed the food and her room was clean and comfortable.

How likely would you be to recommend Westdene House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Westdene House has got a very homely, presentable, nice, friendly, and clean atmosphere. Very caring and attentive staff. Management and the staff are keeping us informed and involved with our mother’s care at all times. Our mother is very happy at Westdene and she is enjoying her stay.

How likely would you be to recommend Westdene House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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