Fantastic care, all the staff are fabulous and go above and beyond to cater for resident
N S (Granddaughter of Resident)
All staff are so friendly always have a smile. All are so good with all residents and kind.
M G (Niece of Resident)
Nothing is too much trouble for them and I know my mother is being well cared for every day.
Janet M (Daughter of Resident)
These prices are only a guideline, please contact The Hillings to find out the exact price for your requirements.
Contact The Hillings to confirm what exactly is included and get an estimate tailored to your care needs:
Contact The Hillings to confirm what exactly is included and get an estimate tailored to your care needs:
The Hillings has a Review Score of 9.4 (9.376) out of 10, based on 26 reviews in the last 2 years.
Over all time The Hillings has 93 reviews.
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Every care was taken when he had hospital appointments and
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The manager’s door is always open, enabling family to speak about any concerns.
Administration is excellent. All emails are responded to quickly.
I
I have peace of mind knowing that The Hillings security and safety procedures do not allow anyone to enter the premises and vulnerable residents cannot leave the building.
Staff are friendly, approachable, have a natural caring nature, smiling faces and always willing to comply with family wishes and requests.
My Mum has advanced dementia, is well cared for, and receives regular hairdressing and chiropody.
Her room is a good size, with a large window. Her en suite is always clean.
She is happy in her environment and enjoys time spent talking and laughing with the carers.
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The Review Score of 9.4 (9.376) out of 10 for The Hillings is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
We provide permanent and respite accommodation for individuals with residential, respite, palliative and residential dementia care needs. Our services include basin with WC en-suite and basin provision rooms. Additionally, we offer privately funded, local authority, and NHS-funded placements.
“The staff at The Hillings are caring and compassionate about providing good care and being a voice for the residents when they need one. We are all very dedicated to the home and the residents here - we treat residents as one big family.”
Michelle is one of the first friendly faces when coming into The Hillings. Working closely with the care team and the home manager, Michelle works hard to ensure the home runs smoothly and that guests are made welcome.
``I started working at The Hillings in January 2012, we are all very close here and we are all like family. I enjoy the routine and structure and like coming to work to see residents, colleagues and relatives. I think to be a good carer you should be patient, organised, compassionate and supportive. The qualities you need to have to be a good home manager is: be Tracey Morris! If everyone was as supportive and kind as Tracey, the world would run smoother!``
``I started at The Hillings in February 2019 and becoming Head of Care has been my biggest professional achievement. I love that we are all like family and the residents are very well looked after. My favourite part of my day is making residents smile.``
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