
Fantastic care, all the staff are fabulous and go above and beyond to cater for residentN S(Granddaughter of Resident/Service User)

All staff are so friendly always have a smile. All are so good with all residents and kind.M G(Niece of Resident/Service User)

Nothing is too much trouble for them and I know my mother is being well cared for every day.Janet M(Daughter of Resident/Service User)

Fantastic care, all the staff are fabulous and go above and beyond to cater for residentN S(Granddaughter of Resident/Service User)

All staff are so friendly always have a smile. All are so good with all residents and kind.M G(Niece of Resident/Service User)

Nothing is too much trouble for them and I know my mother is being well cared for every day.Janet M(Daughter of Resident/Service User)

The Hillings is a welcoming care home tucked away in a peaceful residential area, offering a warm and supportive environment for residents. Surrounded by vibrant gardens and courtyards, it’s a place where residents can relax, enjoy the outdoors, and connect with nature. For those who love gardening, the colourful plants and shrubs provide a year-round source of joy.
Care at The Hillings is centred around the individual. The dedicated team is...
The Hillings is a welcoming care home tucked away in a peaceful residential area, offering a warm and supportive environment for residents. Surrounded by vibrant gardens and courtyards, it’s a place where residents can relax, enjoy the outdoors, and connect with nature. For those who love gardening, the colourful plants and shrubs provide a year-round source of joy.
Care at The Hillings is centred around the individual. The dedicated team is not only highly trained but also chosen for their kindness and compassion. They provide support around the clock, ensuring each resident feels respected and valued. Residents are encouraged to personalise their rooms with favourite items to create a space that feels truly like home.
Daily life at The Hillings is filled with opportunities for socialising and enjoyment. Whether sharing meals in the cosy lounge/dining areas, chatting with friends in the bright conservatory, or taking part in activities at the purpose-built Activity Centre, there’s something for everyone. The home also offers hairdressing, manicures, and hand massages, alongside delicious, freshly prepared meals that cater to all dietary needs.
Family and friends are always welcome, and their involvement in residents’ lives is highly valued. At The Hillings, residents are supported to live with comfort, dignity, and choice.
Care Provided by The Hillings
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 72 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Hillings for full pricing details and T&Cs.
Contact The Hillings to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Tracey Morris (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2011
- Number of floors: 1
Room Information
- Single Rooms (72)
The Hillings Reviews (102)
The Hillings has a Review Score of 9.6 (9.565) out of 10, based on 30 reviews in the last 2 years.
Over all time The Hillings has 102 reviews.
Dad went into care for 2 weeks convalescence following an acute hospital admission. He was in the final stages of a chest infection and was weak and lacking in confidence. The care he was given was excellent and he soon started eating again and regained his strength and positive attitude. His...
Dad went into care for 2 weeks convalescence following an acute hospital admission. He was in the final stages of a chest infection and was weak and lacking in confidence. The care he was given was excellent and he soon started eating again and regained his strength and positive attitude. His mobility greatly improved and he was able to return to his flat at the age of 92.
Thank you for this lovely review it was a pleasure to support your Dad in his respite care with us here at The Hillings.
I enjoy the music visits from children. Staff are very cheerful.
I enjoy the music visits from children. Staff are very cheerful.
Thank you so much for the lovely comments I hope you continue to enjoy all our activities we offer.
I was very happy with the care and compassion the staff showed to my late wife.
I was very happy with the care and compassion the staff showed to my late wife.
Thank you for this lovely review I will pass on to all staff your comments.
Generally very good. Staff caring, always helpful.
Generally very good. Staff caring, always helpful.
Thank you for this lovely review I will pass on your comments to the staff team.
I could not be happier than I am living here at The Hillings. It was scary at first leaving my old home to come here but the staff are always welcoming and happy. The food is always hot and very delicious. My family is always welcome to come and visit. The entertainment and activities are always...
I could not be happier than I am living here at The Hillings. It was scary at first leaving my old home to come here but the staff are always welcoming and happy. The food is always hot and very delicious. My family is always welcome to come and visit. The entertainment and activities are always good and different. I would recommend everyone to come and visit.
It's been nice coming here on respite. I am always welcome with a smile and a cup of tea. Its a home away from home.
It's been nice coming here on respite. I am always welcome with a smile and a cup of tea. Its a home away from home.
Excellent care, very dedicated staff.
Excellent care, very dedicated staff.
The home is run very well the staff are lovely and treat you like a person. Not a number I would recommend this place to my friends.
The home is run very well the staff are lovely and treat you like a person. Not a number I would recommend this place to my friends.
Despite living with dementia she has really done very well.
Despite living with dementia she has really done very well.
The staff are very nice and friendly, my room is nice and always cleaned. I feel happy and safe here and my family live close to me.
The staff are very nice and friendly, my room is nice and always cleaned. I feel happy and safe here and my family live close to me.
I am happy to live here. My sister can visit me often as they live local. I enjoy going out on the bus on a Tuesday.
I am happy to live here. My sister can visit me often as they live local. I enjoy going out on the bus on a Tuesday.
She enjoys taking part in the games. I think the staff need more help.
She enjoys taking part in the games. I think the staff need more help.
Thank you very much for your review and comments. Our staff are excellent and currently, I am meeting with them to see how they feel they need more help and how best to achieve this. It is great to know your relative is settled and enjoying the activities!
I've found that The Hillings have been extremely helpful to my family member as he isn't a sociable person but the staff have helped him no end and they have supported him in all ways.
I've found that The Hillings have been extremely helpful to my family member as he isn't a sociable person but the staff have helped him no end and they have supported him in all ways.
Thank you for your review and comments. I would be very keen to meet and discuss the aspects where clearly improvements can be made. Once I understand the concerns I can ensure changes are implemented to deliver an excellent service. I have made contact to try and arrange a meeting at your convenience.
Excellent.
Excellent.
The room is nice and clean. Staff are helpful.
The room is nice and clean. Staff are helpful.
I love you all.
I love you all.
Nan has been resident at the Hillings for 12 weeks. During this time her condition has deteriorated dramatically. The care given as adapted to her condition. She has received kindness and dignity. Without exception, staff have been excellent. Thank you for all you do.
Nan has been resident at the Hillings for 12 weeks. During this time her condition has deteriorated dramatically. The care given as adapted to her condition. She has received kindness and dignity. Without exception, staff have been excellent. Thank you for all you do.
My Mother was a resident at the Hillings (Gardenia Suite) for over ten years. She moved into the newly built extension in 207 to a well-appointed room with ensuite and was able to make it 'her own' with items of furniture and pictures. Throughout her time she was treated with great care and...
My Mother was a resident at the Hillings (Gardenia Suite) for over ten years. She moved into the newly built extension in 207 to a well-appointed room with ensuite and was able to make it 'her own' with items of furniture and pictures. Throughout her time she was treated with great care and respect. In fact, I would go as far as saying she was made to feel 'special' and 'loved' by many of the care staff. Issues were few and minor and responded to promptly. On this basis, I can heartily recommend this care provider.
Mum had experienced two periods of respite care in two different care homes, but The Hillings is far better than both and I am very happy with our decision to choose it as her home once she needed permanent residency. What I particularly like is the welcoming atmosphere, the empathy shown to...
Mum had experienced two periods of respite care in two different care homes, but The Hillings is far better than both and I am very happy with our decision to choose it as her home once she needed permanent residency. What I particularly like is the welcoming atmosphere, the empathy shown to residents by the staff and the standard of cleanliness.
All my husband's problems were dealt with in a professional way with reassurance.
The home overall had a warm friendly feeling and you were always greeted with a hello.
I would have been happy...
All my husband's problems were dealt with in a professional way with reassurance.
The home overall had a warm friendly feeling and you were always greeted with a hello.
I would have been happy for my husband to have stayed but his increasing needs from his illness resulted in a move.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
There are no upcoming events for The Hillings.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for The Hillings.
Meet the Team (3)

“The staff at The Hillings are caring and compassionate about providing good care and being a voice for the residents when they need one. We are all very dedicated to the home and the residents here - we treat residents as one big family.”

Michelle is one of the first friendly faces when coming into The Hillings. Working closely with the care team and the home manager, Michelle works hard to ensure the home runs smoothly and that guests are made welcome.

``I started at The Hillings in February 2019 and becoming Head of Care has been my biggest professional achievement. I love that we are all like...
``I started at The Hillings in February 2019 and becoming Head of Care has been my biggest professional achievement. I love that we are all like family and the residents are very well looked after. My favourite part of my day is making residents smile.``
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