
Fantastic care, all the staff are fabulous and go above and beyond to cater for residentN S(Granddaughter of Resident/Service User)

All staff are so friendly always have a smile. All are so good with all residents and kind.M G(Niece of Resident/Service User)

Nothing is too much trouble for them and I know my mother is being well cared for every day.Janet M(Daughter of Resident/Service User)

Fantastic care, all the staff are fabulous and go above and beyond to cater for residentN S(Granddaughter of Resident/Service User)

All staff are so friendly always have a smile. All are so good with all residents and kind.M G(Niece of Resident/Service User)

Nothing is too much trouble for them and I know my mother is being well cared for every day.Janet M(Daughter of Resident/Service User)

The Hillings is a welcoming care home tucked away in a peaceful residential area, offering a warm and supportive environment for residents. Surrounded by vibrant gardens and courtyards, it’s a place where residents can relax, enjoy the outdoors, and connect with nature. For those who love gardening, the colourful plants and shrubs provide a year-round source of joy.
Care at The Hillings is centred around the individual. The dedicated team is...
The Hillings is a welcoming care home tucked away in a peaceful residential area, offering a warm and supportive environment for residents. Surrounded by vibrant gardens and courtyards, it’s a place where residents can relax, enjoy the outdoors, and connect with nature. For those who love gardening, the colourful plants and shrubs provide a year-round source of joy.
Care at The Hillings is centred around the individual. The dedicated team is not only highly trained but also chosen for their kindness and compassion. They provide support around the clock, ensuring each resident feels respected and valued. Residents are encouraged to personalise their rooms with favourite items to create a space that feels truly like home.
Daily life at The Hillings is filled with opportunities for socialising and enjoyment. Whether sharing meals in the cosy lounge/dining areas, chatting with friends in the bright conservatory, or taking part in activities at the purpose-built Activity Centre, there’s something for everyone. The home also offers hairdressing, manicures, and hand massages, alongside delicious, freshly prepared meals that cater to all dietary needs.
Family and friends are always welcome, and their involvement in residents’ lives is highly valued. At The Hillings, residents are supported to live with comfort, dignity, and choice.
Care Provided by The Hillings
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 72 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Hillings for full pricing details and T&Cs.
Contact The Hillings to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Tracey Morris (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2011
- Number of floors: 1
Room Information
- Single Rooms (72)
The Hillings Reviews (102)
The Hillings has a Review Score of 9.6 (9.565) out of 10, based on 30 reviews in the last 2 years.
Over all time The Hillings has 102 reviews.
Three Words: Avoid, avoid avoid! If you love and care about your family member, do not put them in this institution. There is no stimulation, everything is a smoke screen even the picture on the website is carefully selected and do not represent the true aesthetics? The basic needs of any resident...
Three Words: Avoid, avoid avoid! If you love and care about your family member, do not put them in this institution. There is no stimulation, everything is a smoke screen even the picture on the website is carefully selected and do not represent the true aesthetics? The basic needs of any resident are all compromised. A large proportion of the staff do not have a good grasp of English and are difficult to understand, let alone an elderly person with poor hearing which, is one of my main concerns in the event of relating 'accurate' information in emergencies. The incompetence of this home is all down to management who is the biggest gaslighter, she should be a Politician?! This institution is only interested in money which is not invested into the residents for anything! My mother does not even have double glazed windows in her room and she's 95 yrs of age. Previous drafts not noticed for months by management? It is old and dated. The word 'Care' home is questionable?
Very happy with everything. Nan seems happy, staff always welcoming towards me. Seems an excellent selection of activities and the food seems top notch.
Very happy with everything. Nan seems happy, staff always welcoming towards me. Seems an excellent selection of activities and the food seems top notch.
Thank you for this lovely review, I will pass your lovely comments over to the team.
Can't really fault The Hillings. It may not be the newest care home in St Neots but it doesn't have a high turn over of staff and care given is excellent.
Staff take time to find out about each...
Can't really fault The Hillings. It may not be the newest care home in St Neots but it doesn't have a high turn over of staff and care given is excellent.
Staff take time to find out about each resident and sit and talk to them.
Thank you for this lovely review and I will pass on your comments to my staff team.
An excellent care home with great, caring staff, very helpful.
An excellent care home with great, caring staff, very helpful.
Thank you for this lovely feedback, I will pass it on to the team.
The staff are lovely, efficient, kind and helpful.
Feel relieved to find a home I know Mum is safe.
The staff are lovely, efficient, kind and helpful.
Feel relieved to find a home I know Mum is safe.
Thank you for this lovely review, I will pass on your review to the team.
All in all it's brilliant here. The carers and seniors treat us with care and respect. The food is good and the entertainment is good and we do lots of different things.
All in all it's brilliant here. The carers and seniors treat us with care and respect. The food is good and the entertainment is good and we do lots of different things.
it makes me so happy when our residents are happy and feel safe in our care.
My mum has now been in The Hillings for about 6 years. Although she has got worse healthwise, her care has been great. I am always kept informed even if she gets a bruise. The staff are all amazing and the head of care is fantastic. Always tells me what is going on with my mum so I can not fault...
My mum has now been in The Hillings for about 6 years. Although she has got worse healthwise, her care has been great. I am always kept informed even if she gets a bruise. The staff are all amazing and the head of care is fantastic. Always tells me what is going on with my mum so I can not fault her or any other staff. I am glad she is at The Hillings.
Thank you for this lovely review and I will pass on your kind words to the team.
I cannot fault the care and staff at The Hillings. Mum is really happy there and that makes us all happy. Mum enjoys the food and entertainment a lot. An overall excellent care home.
I cannot fault the care and staff at The Hillings. Mum is really happy there and that makes us all happy. Mum enjoys the food and entertainment a lot. An overall excellent care home.
Thank you so much and I will pass this on to all my staff here at The Hillings.
My dad has been in The Hillings for over 3 years now and he is very well looked after there. He is kept clean and comfortable and he feels safe and relaxed there. His room is always clean and at a comfortable temperature for him. He likes attending some of the activities such as bingo, chair...
My dad has been in The Hillings for over 3 years now and he is very well looked after there. He is kept clean and comfortable and he feels safe and relaxed there. His room is always clean and at a comfortable temperature for him. He likes attending some of the activities such as bingo, chair exercises and communal movie watching. Placing Dad in a care home was a last resort as he became too frail to continue living with us. I'm glad we found him somewhere where we are confident he is being well cared for and would recommend The Hillings if you have a relative who requires a care home.
Thank you so much for this lovely review, I will pass it on to the staff.
The Hillings Care Home has been excellent for this resident. She has settled in well thanks to the excellent caring staff. Not an easy job but have gone out of their way to help her. She is treated like a member of the family.
The Hillings Care Home has been excellent for this resident. She has settled in well thanks to the excellent caring staff. Not an easy job but have gone out of their way to help her. She is treated like a member of the family.
Thank you for this lovely review, we do pride ourselves on being like one big family. I will pass your comments on to my lovely team.
From the first day, time was taken to...
From the first day, time was taken to understand likes, dislikes, and interests and his love for music was soon recognised. My brother enjoyed his food and looked clean and comfortable during our visits. We always felt welcome and knowing he was in such a warm and kind environment gave us peace of mind.
From beginning to end, the staff were incredible. Their dedication and kindness will forever be remembered and appreciated by our family.
Thank you so much for these lovely kind words, I will pass on your kind words to all the staff.
Site Management and group management are very poor. Truth appears to be alien to them. I am struggling to get him moved to a better (that won't take much) care home and they are not being honest with me or the Social Worker. They can't account for money gone missing on visits to the cash point and...
It does not even deserve 1 star. Do yourself a favour and avoid The Hillings Eaton Socon.
We are extremely proud of the care that we deliver at The Hillings and the feedback we have always received about the Hillings reflects this. We would stress that we have consistently provided accurate information to both yourself and to the Local Authority. All financial transactions are...
We are extremely proud of the care that we deliver at The Hillings and the feedback we have always received about the Hillings reflects this. We would stress that we have consistently provided accurate information to both yourself and to the Local Authority. All financial transactions are meticulously recorded, and we make receipts available on request. We understand that it must have been upsetting that we felt it necessary to put safeguarding in place to protect your relative and we appreciate that you have probably made these allegations against the home because of this. The allegations set out in your review are both unfair and unsubstantiated.
My brother has been in The Hillings for two years. The reason for leaving is mostly so he can be nearer to family. During this time he has been happy but sometimes needed more stimulation. He was sad to leave as was very fond of the staff.
My brother has been in The Hillings for two years. The reason for leaving is mostly so he can be nearer to family. During this time he has been happy but sometimes needed more stimulation. He was sad to leave as was very fond of the staff.
Thank you for your lovely review, it was sad to see your brother leave and we all miss him very much, I will be sure to pass on your comments to the staff team.
On every occasion, we visit the staff are welcoming and friendly. There is a very homely atmosphere in the building. The staff are very kind, caring and professional treating the residents with dignity. The home manager and deputy act on any concerns we have. We are very happy with the care my...
On every occasion, we visit the staff are welcoming and friendly. There is a very homely atmosphere in the building. The staff are very kind, caring and professional treating the residents with dignity. The home manager and deputy act on any concerns we have. We are very happy with the care my brother-in-law receives living at The Hillings.
Thank you for this lovely review; I will be sure to pass it onto my staff team.
I am so grateful to the team for their kindness and care they give my dad.
I am so grateful to the team for their kindness and care they give my dad.
Thank you so much for these lovely words, I will be sure to pass them on to my fantastic team.
A fantastic home providing excellent care with all staff working to a very high standard and are all really one big family working together as a great team. The home does require some modern facilities and decor improvements/garden, which would benefit staff and residents but what the staff provide...
A fantastic home providing excellent care with all staff working to a very high standard and are all really one big family working together as a great team. The home does require some modern facilities and decor improvements/garden, which would benefit staff and residents but what the staff provide (all of them have their hearts in the job) certainly shows dedication and commitment which I'm truly grateful for.
Thank you for this lovely review and I will certainly pass on your positive comments to the team.
My mother has been a resident in the Daisy unit at The Hillings since 2018. I'm very satisfied with the quality of care provided. My mother is dealt with by staff with care, gentleness, compassion and humour. I believe my mother is as happy as she can be given the circumstances and is kept safe and...
My mother has been a resident in the Daisy unit at The Hillings since 2018. I'm very satisfied with the quality of care provided. My mother is dealt with by staff with care, gentleness, compassion and humour. I believe my mother is as happy as she can be given the circumstances and is kept safe and secure in an environment that allows her to live stress-free. Thank you to the manager and staff for all your effort.
Thank you for this lovely review, I will pass on your kind words to my staff team.
The kindness and care of all the staff is exemplary. My mother is very happy and well cared for. I am so appreciative of the management staff and the carers who are so kind and helpful.
The kindness and care of all the staff is exemplary. My mother is very happy and well cared for. I am so appreciative of the management staff and the carers who are so kind and helpful.
Thank you for the lovely review, I will pass on your lovely comments to my staff team.
I am quite pleased with all facilities.
I am quite pleased with all facilities.
Thank you so much for this review, we value your feedback.
I am happy here. I like the staff, they are helpful.
I am happy here. I like the staff, they are helpful.
Thank you for completing a review for us, I am happy that you enjoy living here at The Hillings. I am very proud of my staff team and all the hard work that they do to keep everybody happy and safe.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
There are no upcoming events for The Hillings.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for The Hillings.
Meet the Team (3)

“The staff at The Hillings are caring and compassionate about providing good care and being a voice for the residents when they need one. We are all very dedicated to the home and the residents here - we treat residents as one big family.”

Michelle is one of the first friendly faces when coming into The Hillings. Working closely with the care team and the home manager, Michelle works hard to ensure the home runs smoothly and that guests are made welcome.

``I started at The Hillings in February 2019 and becoming Head of Care has been my biggest professional achievement. I love that we are all like...
``I started at The Hillings in February 2019 and becoming Head of Care has been my biggest professional achievement. I love that we are all like family and the residents are very well looked after. My favourite part of my day is making residents smile.``
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Hillings to verify any information. View our terms and conditions. The Hillings has an Enhanced Service -what an Enhanced Service includes.