Primrose Croft is a 38 bedded care home providing person-centred care for adults aged 65+, including those living with dementia.
The home is within walking distance of the River Cam and local shops and is only a short bus ride away from Cambridge City Centre, which has a range of shops including a Post Office, banks, supermarkets, and bakers, along with pubs, restaurants and cafes and a market every day....
Primrose Croft is a 38 bedded care home providing person-centred care for adults aged 65+, including those living with dementia.
The home is within walking distance of the River Cam and local shops and is only a short bus ride away from Cambridge City Centre, which has a range of shops including a Post Office, banks, supermarkets, and bakers, along with pubs, restaurants and cafes and a market every day.
Primrose Croft is divided into 2 units over two floors. All rooms are single occupancy, with 10 rooms having en-suite facilities.
Each unit has a dining area, lounge and a kitchenette as well as bathrooms, shower rooms and toilets throughout the home.
The upper floor of the home is accessed by stairs or lift. All areas of the home are accessible for wheelchair users.
Primrose Croft provides:
• A high standard of care and support 24 hours a day
• A high standard of housekeeping including a laundry service
• Traditional home cooked meals, using fresh ingredients prepared by dedicated chefs
• A warm welcoming environment with a ‘home from home’ atmosphere
• Meaningful and purposeful activities and outings planned through a structured programme following discussions with the people living in Primrose Croft and their families
• Enclosed, landscaped gardens with wheelchair access
• Long term and respite care provided (respite care – privately or local authority funded for a period of 2 weeks or longer if required)
Contact Excelcare Primrose Croft to confirm what's included and get a personalised quote:
Fees shown are starting rates and may vary depending on individual care needs.
The price(s) shown are provided by the care home. Contact Excelcare Primrose Croft for full pricing details and T&Cs.
Excelcare Primrose Croft has a Review Score of 9.9 (9.850) out of 10, based on 34 reviews in the last 2 years.
Over all time Excelcare Primrose Croft has 84 reviews.
Unfortunately, on the day I visited my mother the vases of flowers in residents lounges were very much past their best. A small point within the much larger picture but no...
I hope that I find the care issues concerned rectified on a regular basis.
Can not fault this care home, my mother uses it for respite and loves it. The staff are all polite, friendly, caring and nothing is too much trouble, always there for all the user's needs. They always make everyone welcome and put them at ease, they really look after the service user which is a...
Can not fault this care home, my mother uses it for respite and loves it. The staff are all polite, friendly, caring and nothing is too much trouble, always there for all the user's needs. They always make everyone welcome and put them at ease, they really look after the service user which is a weight off your mind especially if it's the 1st time you have put your loved one in a care home. I know I can drop her off here and enjoy the rest without worrying about my Mum as she's in good hands.
When I took Mum to the care home it was the first time she had been away from home and I found it very homely and Mum settled in very quickly. I have visited on different days and times and always found the staff extremely welcoming and readily available to answer any questions, this also applies...
When I took Mum to the care home it was the first time she had been away from home and I found it very homely and Mum settled in very quickly. I have visited on different days and times and always found the staff extremely welcoming and readily available to answer any questions, this also applies to others who have phones to see how Mum is getting on. Although the building is not new it is always clean and tidy. I have not stayed for dinner but the meals serviced are very varied, they look and smell very appetising. Other members of the family visit and they agree with our observations. I have been exceptionally pleased with the care my Mum has received from all members of staff and how helpful they have been.
Excellent staff, care and service but a refurbishment and update is desperately needed. Décor is very dated and the individual rooms could do with en suites.
Excellent staff, care and service but a refurbishment and update is desperately needed. Décor is very dated and the individual rooms could do with en suites.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
Frank Sinatra and Googlebox keep happy couple smiling after 74 years together Love, companionship and kindness are at the heart of everything we do across the Excelcare family. We understand...
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
There are no upcoming events for Excelcare Primrose Croft.
Rachel started working in care when she was 17 and has completed various training and development courses including NVQ levels 2, 3 and 5.
Rachel...
Rachel started working in care when she was 17 and has completed various training and development courses including NVQ levels 2, 3 and 5.
Rachel has been a care home manager since 2015 and started her Excelcare journey in March 2020 when she joined the family at Primrose Croft.
Benny started his career in care as a Kitchen Assistant in 2006 and then as a Chef at another care home in 2008. Benny begun working as a Healthcare...
Benny started his career in care as a Kitchen Assistant in 2006 and then as a Chef at another care home in 2008. Benny begun working as a Healthcare Assistant in 2008 and worked his way up to become a Team Leader in 2009. Benny has achieved his NVQ level 3.Benny started at Primrose Croft Care Home as a Team Leader in 2013 and was promoted to Deputy Manager in December 2018.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Primrose Croft to verify any information. View our terms and conditions. Excelcare Primrose Croft has an Enhanced Service -what an Enhanced Service includes.
